Content Writer

We are seeking a talented and passionate Conversational AI Developer to join our team and play a key role in creating innovative and engaging chatbots and virtual assistants.  The ideal candidate will have a strong background in software development, with a focus on AI and natural language processing technologies. 

Responsibilities: 

• Drive the full lifecycle development — from design to deployment — of scalable chatbots and virtual assistants utilizing Microsoft Bot Framework, Kore.ai, or similar CAI technologies 
• Collaborate with cross-functional teams (product managers, designers, UX/UI specialists) to gather requirements, design conversational flows, and implement user stories 
• Integrate Natural Language Processing (NLP) and Natural Language Understanding (NLU) techniques to enable chatbots to understand user intent and respond accordingly 
• Leverage Generative AI services to enhance chatbot responses with creativity and personalization 
• Develop chatbots for deployment across multiple channels (web, mobile apps, messaging platforms) ensuring a seamless user experience 
• Conduct thorough testing and debugging to ensure high performance and accuracy of conversational AI solutions 
• Monitor and analyze user interactions and chatbot performance to identify areas for improvement and optimization 
• Stay updated on the latest advancements in Conversational AI technologies and best practices.
• Apply Microsoft Foundry methodologies for rapid prototyping, iterative experimentation, and accelerated delivery of AI-driven chatbot solutions
• Build, refine, and scale enterprise-grade chatbot applications using Foundry-aligned engineering practices, reusable components, and standardized deployment workflows

Preferred Qualifications: 

• 3+ years of experience in software development, preferably with a focus on conversational AI or chatbots 
• Deep expertise in Azure Bot Framework v4, specifically utilizing Adaptive Dialogs, Waterfall Dialogs, and middleware customization 
• Strong backend development skills with advanced proficiency in C#, .NET, JavaScript, CSS, HTML for custom bot logic 
• Hands-on experience with Azure Integration Services, using Azure Functions and Logic Apps to orchestrate workflows between the bot and external systems 
• Proven experience with Salesforce API integrations (REST/SOAP), specifically for managing Live Agent handoffs, Knowledge base retrieval, and Case creation 
• Experience configuring Azure Cosmos DB for storing conversation state, user data, and telemetry logs 
• Experience implementing Hybrid AI strategies, bridging classical NLU services (Azure CLU) with Generative AI models (Azure OpenAI/GPT) for fall-back handling or content generation 
• Middleware familiarity, with exposure to MuleSoft or similar ESB platforms for enterprise-grade data exchange 
• Data-driven optimization skills, utilizing Power BI to analyze conversation logs, identify drop-off points, and drive NLU accuracy improvements 
• SDLC leadership experience, including defining CI/CD pipelines for bot deployment across multiple environments (Dev/Test/Prod).
• Hands-on experience working with Microsoft Foundry frameworks, including rapid MVP creation, modular architecture patterns, and AI-driven solution accelerators
• Demonstrated experience building, deploying, and optimizing chatbot applications using Foundry engineering standards and reusable AI components
• Excellent communication, collaboration, and problem-solving skills 
• Ability to work independently and manage multiple projects simultaneously 
• Passion for innovation and a strong desire to push the boundaries of Conversational AI technology 

1. Azure Integration Developer (Azure Functions, Azure LogicApp, Azure APIM)
   
   

Job Responsibilities:

• Technically sound in Dot Net technology. Good working knowledge & experience in Web API and SQL Server
• Should be able to carry out requirement analysis, design, coding unit testing and support to fix defects reported during QA, UAT phases and at GO Live times.
• Able to work alone or as part of a team with minimal or no supervision from Delivery leads.
• Good experience required in Azure stack of integration technology-Logic app, Azure Function, APIM and Application insights.

Must have skill

• Strong Web API development using ASP.Net Core, Logic app, azure functions, APIM

• Azure Functions
• Azure Logic App
• Azure APIM
• Azure ServiceBus

Desirable Skills

• Azure Event Grid/Hub
• Azure KeyVault
• Azure SQL – Knowledge on SQL query

• Minimum of 1 year experience in Call center / freshers can also apply
• 12th or any degree
• Languages : Tamil, Malayalam , Basic English

Experience: 
- 4-10 years of Full Stack Application development experience is must. 
- Deep understanding of client side development, coding in HTML5, CSS3, JavaScript ES6, and jQuery. 
- Strong experience using a client side MVC framework such as NodeJS, React JS, NextJS and Redux.
- Top notch programming skills and write code for robust software design. 
- Experience in responsive design, cross browser compatibility and website performance. 
- Experience in object oriented design skills. 
- Aggressive problem diagnosis and creative problem solving skills. 
- Good understanding of how browsers and DOM work. 
- Experience with Git/Bitbucket. 
- Experience with handling Services, RESTful, APIs. 
 
Responsibilities : 
- To work with a cross-functional software development team on highly visible strategic projects as an expert level individual contributor to the coding tasks assigned. 
- Responsible for development of highly responsive, web based UI in a flexible and well-structured frontend architecture. 
- Experience working with remote data via REST and JSON 
- Experience with third party libraries and APIs 
- Produce well designed efficient code in a timely manner to meet delivery timescales/milestones. 
- Mentor other developers on software best practices technical guidance and help grow their software development skill sets. 

JD for Project Coordinator

Ø  Familiar with project management tools -JIRA/ MS Project

Ø  Should have POS acquiring background/payments domain

Ø  Excellent Communication  skills and should be able to communicate with Vendors/banks/internal teams

Ø  Adept at presentation skills using PowerPoint, Google Slides

Ø  Result oriented Coordination leading to better productivity

Ø  Adaptable & astute

Ø  Ability to meet deadlines

Ø  Proficient in excel

Ø  Ability to build strong relationships

We are seeking a Product Designer with a passion for finding solutions that allow customers to intuitively use our products. The ideal candidate will be skilled at each stage of the design process but always focused on the needs of the customer. You will work with other designers and cross-functional team members and will rely heavily on both qualitative and quantitative data to make informed decisions.

Responsibilities:

• By partnering with cross-functional teams and customers, you will turn your insights into delightful products in a creative environment that requires proven leadership skills and the ability to execute a creative vision.
• Set design requirements based on information from internal teams and user research.
• Identify new product improvement opportunities.
• Analyze how a new product satisfies market needs and consumer preferences.
• Stay up to date on current industry trends and market conditions.
• Coordinate with other design team members to ensure consistent and accurate communication.
• Modify and revise existing designs to meet changing customer preferences.
• Work closely with product engineers to suggest improvements for products and processes.
• Present product design ideas to cross-functional teams and senior leadership.

Requirements:

• Proven experience in all phases of the design process including user research, copywriting, wireframing, prototyping, visual design, interaction design, and usability testing.
• An intuitive eye for customer needs beyond the obvious.
• Excellent attention to detail.
• Ability to collaborate with cross-functional team members.
• Ability to collect and interpret both qualitative and quantitative feedback.
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Ability to effectively communicate and persuade around design concepts.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve.
• Creative problem-solving skills.
• Dynamic, creative personality, effective at engaging and influencing a variety of audiences.
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and techniques.
• From good product based background.
• Knowledge of FIGMA is must.