Cyber Security Analyst

About Medvarsity

Medvarsity is a leader in healthcare education, specializing in upskilling professionals with innovative digital learning solutions. We are expanding our Inside Sales team to help drive growth and support our learners.

Key Responsibilities

• Handle inbound and outbound sales calls with prospective and existing customers.
• Engage in tele sales activities to promote Medvarsitys healthcare courses and products.
• Achieve monthly and quarterly sales targets set by the management.
• Maintain strong follow-up with leads through calls, emails, and messages.
• Understand customer requirements, provide product information, and guide them through enrollment.
• Learn about new courses and healthcare related educational products to effectively communicate with clients.
• Update daily sales reports and customer details in the CRM system.
• Collaborate with the marketing team for effective lead management.

Required Skills & Attributes

• Excellent spoken communication skills in both English and Hindi.
• Ability and willingness to engage in outbound (cold calling) and inbound sales calls.
• Quick learner and receptive to training in healthcare education products.
• Confident, persuasive, and target-oriented approach.
• Basic computer and CRM software skills.
• Resilience to handle objections and turn prospects into enrollments.

Qualifications

• Graduation in any discipline (preferred, not mandatory for exceptional communicators).
• Prior experience in inside sales, tele sales, or customer service is a plus. Freshers showing strong communication are welcome
• EdTech industry or similar kind of B2C sales would be preferable.

Key Responsibilities:

• Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.

• Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform.

• Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.

• Conduct detailed investigations to identify root causes of issues and propose effective solutions.

• Support client onboarding, data migrations, and customizations as needed.

• Document issues, resolutions, and procedures to maintain a knowledge base for the support team.

• Provide training and guidance to end-users regarding system features, functionalities, and best practices.

• Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.

• Identify areas of improvement within the platform and collaborate with the development team to implement solutions.

• Perform system monitoring and performance checks to ensure optimal platform performance.

• Assist in testing new features and updates prior to production rollout.

• Keep clients updated on progress, ensuring a high level of customer satisfaction.

Secondary Skill

Bachelor’s degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).

• Proven experience supporting Fiserv Signature or similar banking/financial services platforms.

• Strong technical proficiency in troubleshooting and resolving system-related issues.

• Familiarity with banking systems, transactions, and financial software.

• Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.

• Excellent communication skills, both written and verbal.

• Strong problem-solving and analytical abilities.

• Ability to work independently and as part of a team.

• Experience in project management and working with cross-functional teams.

Preferred Qualifications:

• Certification in Fiserv Signature or similar platforms.

• Experience with database management (SQL, Oracle, etc.).

• Experience with web services, APIs, and integrations.

• Familiarity with Agile or Scrum methodologies.

Skills and Attributes:

• Technical troubleshooting and analytical thinking.

• Strong interpersonal skills with the ability to work with clients at all levels.

• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

• Attention to detail and the ability to work with precision

Position: Quality and Compliance Specialist

Location: Bangalore Onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a detail-oriented Quality and Compliance Specialist to ensure that all training engagements adhere to internal quality benchmarks and meet client compliance standards. This role plays a critical part in maintaining the integrity, consistency, and excellence of our Learning & Development (L&D) offerings.

Key Responsibilities:

• Define and implement quality metrics for monitoring training delivery effectiveness.
• Conduct audits of pre-training and post-training documentation to ensure accuracy and completeness.
• Review trainer credentials to ensure compliance with internal and client-specific requirements.
• Maintain and update compliance checklists aligned with regulatory or contractual obligations.
• Track participant and client feedback, analyze trends, and flag quality issues for continuous improvement.
• Collaborate with internal teams to implement corrective and preventive actions as needed.
• Assist in aligning processes with ISO, GDPR, or other relevant compliance standards.

Qualifications:

• Minimum 3 years of experience in quality assurance or training compliance roles.
• Strong documentation, analytical, and process management skills.
• Familiarity with quality frameworks and compliance regulations (e.g., ISO standards, GDPR, etc.) is a strong plus.
• Attention to detail and the ability to work with multiple stakeholders across departments.
• Experience in the Learning & Development or EdTech industry is preferred.

Key Skills:

• Quality auditing and metrics tracking
• Compliance management
• Documentation control
• Regulatory awareness (ISO, GDPR, etc.)
• Analytical thinking
• Communication and coordination
• Continuous improvement mindset

• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product-specific queries, MySQL.
• Consistently Deliver the customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

Job Responsibilities:

- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance.

- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.

- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application.

- Write well designed, testable, efficient code.

- Ensure designs are in compliance with specifications

- Prepare and produce releases of software components

- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review

Desired Profile :

B.Sc. (CS or IT) + MCA/ BCA + MCA/ B.Tech. /B.E. (CS or IT) .

Experience required- 1 - 2 years

- Subject Proficient in Java/Kotlin programming

- Knowledge and experience in Flutter Framework and DART programming

- Hands on experience in using RESTful APIs

- Hands on experience in designing and developing micro-services architecture and containers

- Object oriented analysis, UML and design using common design patterns.

- Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab

- Experience with offline storage, threading, and performance tuning

- Familiarity with push notifications

- Familiarity with IOS integration with Flutter

- Experience using GitHub or similar environment

- Complete understanding of SDLC

- Experience with Agile development

- Experience with Material Design and Android UI design principles, patterns and best practices

- Good knowledge of adding third-party libraries for Eg. Twilio

- Ability to understand business requirements and translate them into technical requirements

Roles and Responsibilities

• Lead the delivery of high quality, innovative, flexible, cost-optimized and scalable technical solutions that meet business requirements
• Design, Develop, test and maintain software applications with MVC architectures, Micro services and scalable cloud native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross functional team along with client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate into the Evaluation Review of your team member

Desired Candidate Profile

• Experience in building enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using Javascript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest , Enzyme or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture

• Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
• Analyzing automation test results for failures, identifying issue trends and quantifying impact
• Isolating and reporting defects effectively quantifying customer impact and verifying fixes through regression testing and other test methodologies
• Working cross-functionally with other QA teams, Developers and Project Managers

Desired Candidate Profile

• BE– CS/ECE, MS, ME, MTech
• 2+ years of QA experience, preferably on consumer hardware/ software products
• Automation experience in modern scripting or compiled languages (Python, JavaScript, C etc.)
• Experience with hardware and/ or software development lifecycle processes
• Knowledge of Unix and Unix shell scripting
• Ability to communicate technical concepts to a non-technical audience
• Deep understanding of SQA methodologies and practices
• Ability to solve hard problems with creative and sustainable solutions
• Be detail-oriented and strive for the best product for our customers
• Self-motivated with the ability to drive features to delivery
• Should have strong hands on experience in developing applications
• Strong analytical and problem solving skills
• Excellent oral and written communication skills
• Good logical sense, strong technical skills and the ability to learn new technologies quickly    

• 6-8 years’ Digital analytics implementation experience with Google Analytics experience
• Expertise in Google Analytics Tag implementation using Tealium and Google Tag Manager or similar tools like Ensighten, Adobe Launch. Ability to Implement, Manage different tools/extensions in Tag Management System
• experience any other debugging tool - Omnibug, ObservePoint, or any other debugging tool
• Understanding of TMS architecture & functioning
• Intermediate to advanced JavaScript skills
• Experience with HTML and CSS selectors (preferably JQuery)
• Understanding of TMS architecture & functioning

# Excellent knowledge of accounting regulations and procedures

# Good knowledge of GST, TDS and banking

# Hands-on experience with accounting software

# Advanced MS Excel skills including Vlookups and pivot tables

# Experience with general ledger functions

# Strong attention to detail and good analytical skills

As a Zoop Designer, you will be responsible for all communication and graphic design for our marketing and product initiatives. 

This individual is a Martian, a storyteller and a visionary for design and its impact on everything. They are proactive in exploring trends and coming up with new thoughts and concepts without any caffeine.  

We all know design is highly abstract but unique and jaw dropping design strikes everyone out. Design practices lay the foundation of how our products and brand are perceived by customers. 

Job Role

• You will be responsible for gathering inspiration from unlimited resources, be our go-to guy for design. 
• You will always be working towards  levelling up your Photoshop, Illustrator and tool skills 
• Help us build a powerful brand with a sophisticated and experienced design acumen 
• will keep yourself Up to date with the latest graphic trends and techniques 
• You will possess creative flair, versatility, conceptual/visual ability and originality 

What you'll do: 

• Responsible for Designing Brand Assets & Collaterals 
• Create Graphic Illustrations, Components & Layouts 
• Designing of Branding and Advertising Assets 
• Creating wireframes, storyboards, sitemaps 
• Quick Mockups and Screen Flows 
• Animations 
• Video & GIF 
• Conceptual designing 
• Develop graphics for Social Media illustrations, Emailers, logos, websites, etc. as needed .

Tools and skills Required :

Must Have

• Adobe Photoshop 
• Adobe Illustrator 
• AdobeXD or Figma 
• Indesign 

Good to Have Skills

• Adobe After Effects 
• Adobe Premier Pro (Bonus Point) 
• Rive (Bonus Point) 

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs