Architectural Designer

Key Responsibilities:

• Develop and maintain web applications using Java, J2EE, Spring Boot, and Hibernate.microservices
• Collaborate with UX/UI designers to implement application designs.
• Write clean, scalable, and efficient code.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot and debug existing applications.
• Ensure application performance, quality, and responsiveness.
• Stay updated with the latest industry trends and technologies.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• Proven experience in developing web applications using Java, J2EE, Spring Boot, and Hibernate.
• Strong understanding of front-end and back-end development.
• Familiarity with RESTful APIs and web services.
• Excellent problem-solving skills.
• Strong communication and collaboration skills.

Overview

As a Jr Pharmacist, you will play a crucial role in supporting the daily operations of the pharmacy. Your responsibilities will include assisting in medication dispensing, providing excellent customer service, and ensuring that all pharmacy processes comply with regulations and standards.

Key responsibilities

• Assist senior pharmacists in dispensing medication accurately and efficiently
• Provide exceptional customer service by addressing inquiries and concerns
• Adhere to all pharmacy regulations and standards
• Maintain accurate and updated patient records
• Collaborate with healthcare professionals to ensure effective medication therapy
• Perform inventory management and ordering of pharmaceutical supplies
• Conduct medication therapy management and medication reconciliation
• Assist in compounding and packaging medications
• Ensure proper storage and handling of medications
• Participate in quality assurance and improvement initiatives

Required qualifications

• Bachelor's degree in Pharmacy or PharmD
• Licensed as a Pharmacy Technician or Pharmacist
• Strong understanding of pharmaceutical regulations and standards
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Proficient in pharmacy software and computer systems
• Attention to detail and accuracy in medication dispensing
• Ability to work effectively in a team environment
• Knowledge of pharmaceutical compounding and packaging
• Understanding of medication management and therapy

*Job Title:* Accounts Executive

*Location:* Kolkata

*Experience:* 3+ years

*Salary:* Market Standards

*Job Type:* Full-time

*About Us:*

Hiring Gem is seeking an experienced Accounts Executive. The ideal candidate will have a strong background in accounting, excellent analytical skills, and the ability to work in a fast-paced environment.

*Responsibilities:*

- Manage and maintain accurate financial records and accounts

- Prepare and review financial statements, reports, and budgets

- Analyze financial data to identify trends and areas for improvement

- Ensure compliance with accounting standards and regulatory requirements

- Manage accounts payable, accounts receivable, and payroll

- Coordinate audits and provide necessary documentation

- Develop and implement financial processes and procedures

- Provide financial insights to support business decisions

*Requirements:*

- 3+ years of experience in accounting

- Bachelor's degree in Commerce/Accounting

- Proficient in accounting software (Tally, etc.)

- Strong knowledge of accounting standards and regulations

- Excellent analytical, communication, and problem-solving skills

- Ability to work in a team environment

*What We Offer:*

- Competitive salary (market standards)

- Opportunities for professional growth and development

- Dynamic work environment

- Collaborative team culture

*Note:* Only shortlisted candidates will be contacted for further discussion.

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

Profile Requirements:

• Excellent working knowledge of Node.js and associated frameworks such as Express,  Angular.JS and React.JS
• Good knowledge of databases like SQL/No-SQL
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good in Data Structure and algorithms
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance {Depending on the specific project}
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests - Proficient understanding of code versioning tools, such as Git

Responsibilities and Duties:

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performance applications
• Implementation of security and data protection
• Integration of data storage solutions may include databases, key-value stores, blob stores, etc.

Educational Qualification Required:

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD.

Experience: 3-5 Years Experience