CCA

JOB DETAILS:

* Job Title: Engineering Manager (Client facing)

* Industry: Technology

* Salary: Best in Industry

* Experience: 8-12 years

* Location: Bengaluru

Role & Responsibilities

We are seeking a visionary and decisive Engineering Manager to join our dynamic team. In this role, you will lead and inspire a talented team of software engineers, driving innovation and excellence in product development efforts. This is an exciting opportunity to influence and shape the future of our engineering organization.

Key Responsibilities:

• Provide technical leadership and mentorship to a high-performing team of software engineers.
• Develop and implement engineering strategies that align with organizational goals.
• Manage multiple concurrent projects, ensuring timely delivery and high-quality outcomes.
• Collaborate closely with cross-functional teams to define and prioritize product features.
• Implement and uphold Agile methodologies to optimize team performance and efficiency.
• Conduct regular performance evaluations, fostering continuous professional growth within the team.
• Oversee the entire software development lifecycle, from initial conception through to deployment.
• Manage budgets, resources, and capacity planning for engineering projects.
• Stay up-to-date with emerging technologies, ensuring the team is equipped with the latest industry trends.
• Ensure adherence to best engineering practices, maintaining high coding standards.
• Hands-on coding experience required – actively contribute to coding and technical design decisions.
• Tech stack: Java, Spring, microservices, cloud technologies, and building large-scale systems.
• Experience in collaborating directly with clients – ensuring client requirements are met and managing relationships effectively.

Ideal Candidate

• Strong Client-Facing Engineering Manager Profile
• Must have 8+ years of engineering experience, with substantial exposure to back-end development, scalable distributed systems, and modern web services
• Must have 2+ years of experience in people and delivery leadership, owning engineering execution and leading teams to deliver complex products
• Must have proven experience working directly with external stakeholders / clients, translating client requirements into engineering plans and delivering solutions with high customer impact
• Strong technical foundation with experience in backend engineering, REST APIs, databases (SQL/NoSQL), and building reliable, high-performance systems
• Strong problem-solving and design capabilities; experience with system design, architecture reviews, and engineering best practices
• Must have expertise in agile methodologies and project management tools
• Excellent written and verbal communication skills, with a track record of presenting technical solutions to both technical and non-technical stakeholders
• (Cross-Functional Collaboration): Must be skilled in working with product, design, sales, and client teams to drive requirements, delivery, and client success
• (Execution & Delivery): Demonstrated ability to manage end-to-end delivery, coordinate releases, prioritise effectively, and deliver results in time
• (Company): Product companies
• (Stability): Must have stayed for at least 2 years with each of the previous companies
• (Education): B.Tech in computer science, engineering or a related field from Tier 1, Tier 2 colleges (Master's preferred)

Job Title: Salesforce ServiceMax Administrator

Experience: 6+ Years

Location: Remote

Responsibilities

• Maintain strict change management controls within Salesforce platforms, following structured development practices (Dev, Test, Approval, Production).
• Coordinate with the Salesforce Lead to design, implement changes, and support the Salesforce platform across Sales, Marketing, and Service functions.
• Assist in solution design and implementation of Salesforce configurations based on business requirements.
• Support Salesforce security, governance, and data integrity across the platform.
• Document “as-built” configurations to maintain a comprehensive configuration portfolio.
• Provide end-user production support by resolving business and customer issues while ensuring data accuracy across the system.
• Manage data quality and perform data cleansing activities to ensure integrity within the Salesforce ServiceMax platform.
• Partner with business stakeholders to proactively identify, design, and implement improvements, automations, enhancements, and system customizations to address critical business needs.
• Stay current with Salesforce releases, new features, and best practices, assessing their organizational impact.
• Understand and manage data flows and integrations between Salesforce and other enterprise applications.
• Perform day-to-day Salesforce administration tasks including:

Ø User and license management

Ø Roles, profiles, and permission sets

Ø Workflows and process automation (Process Builder and Flows)

• Provide technical recommendations to address specific business challenges.
• Create and customize objects, fields, page layouts, dashboards, and reports to improve automation and user experience.
• Develop reports and dashboards to support end-user analysis and decision-making.
• Deliver user training and support adoption of Salesforce and ServiceMax applications.

Required Qualifications

• Salesforce Administrator Certification required.
• ServiceMax 101 and ServiceMax 201 certifications required.
• 6+ years of experience as a Salesforce ServiceMax Administrator with strong knowledge of Salesforce best practices.
• Hands-on experience with Salesforce ServiceMax and Service Cloud.
• Experience leading or participating in full-cycle ServiceMax implementations.
• Proven experience designing and implementing solutions within ServiceMax and Salesforce.
• Experience with Salesforce Analytics configuration.
• Strong hands-on experience with Salesforce Flow configuration.
• Experience managing data integrations between enterprise applications (e.g., SAP).

Preferred Qualifications

• Experience with JIRA Projects and Service Management systems.
• Proven experience implementing ServiceMax solutions such as:

Ø Depot Repair

Ø Factory Repair processes

Hands-on experience building:

Ø Service Flow Managers (SFMs)

Ø Inventory Management

Ø Preventative Maintenance

Ø Work Execution

Experience with:

Ø Contracts

Ø Warranties

Ø Entitlements Management

Mission

Own architecture across web + backend, ship reliably, and establish patterns the team can scale on.

Responsibilities

• Lead system architecture for Next.js (web) and FastAPI (backend); own code quality, reviews, and release cadence.
• Build and maintain the web app (marketing, auth, dashboard) and a shared TS SDK (@revilo/contracts, @revilo/sdk).
• Integrate Stripe, Maps, analytics; enforce accessibility and performance baselines.
• Define CI/CD (GitHub Actions), containerization (Docker), env/promotions (staging → prod).
• Partner with Mobile and AI engineers on API/tool schemas and developer experience.

Requirements

• 6–10+ years; expert TypeScript, strong Python.
• Next.js (App Router), TanStack Query, shadcn/ui; FastAPI, Postgres, pydantic/SQLModel.
• Auth (OTP/JWT/OAuth), payments, caching, pagination, API versioning.
• Practical CI/CD and observability (logs/metrics/traces).

Nice-to-haves

• OpenAPI typegen (Zod), feature flags, background jobs/queues, Vercel/EAS.

Key Outcomes (ongoing)

• Stable architecture with typed contracts; <2% crash/error on web, p95 API latency in budget, reliable weekly releases.

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers to identify new features
• Follow emerging technologies

• Spent at least 1 yr in a solid back end role
• Experience taking a problem to a product solution (module/product)
• Prior experience working with startups and understanding the fast-paced, dynamic nature of work

• Javascript, NodeJS
• Client-server architecture
• OOP concepts, including design patterns
• Understanding of RDBMS (MySQL, Postgresql)
• Understanding of REST API
• Familiarity with frameworks such as ExpressJs

• Knowledge of TDD frameworks mocha, chai, jest, etc
• Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
• Basic knowledge of Typescript, NextJs
• Prior experience in fin-tech

• Be part of the customer success team and own a process in user onboarding journey

• Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.

• Ensure good customer experience and execute a feedback loop to improve the related processes

• Understand Crio’s product offerings and customer acquisition process

• Organize and manage work and report progress with CRM/Spreadsheets

• Good communication skills in English and Hindi (optional)

• 1+ years exp of customer handling roles preferred

• Motivation and drive to learn and grow in career

• Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner
  
  
  

• Liaising with clients to identify specific business problems and develop ideas
• Communicating with colleagues within the agency, such as creatives and account managers, in the process of developing a campaign
• Gaining a comprehensive context for advertising strategies by analysing a wide range of information in detail, including demographics, socio-economic and the market for the client's product and market share;
• Commissioning research from outside organisations to inform advertising strategies, using both qualitative methods, such as focus groups and structured interviews, and quantitative methods, such as demographic profiling and questionnaires
• Running research groups
• Finding an 'angle' on a specific product or service on which to base a campaign;
• Researching the product or service to be advertised, which may involve gaining technical or specific knowledge
• Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived;
• Meeting the client to learn the background of the brand and advising on possible approaches to the target market
• Providing the creative team with a clearly defined brief that contains concise information on the product, audience and strategy
• Presenting conclusions and ideas to clients and other agency staff
• Analysing and interpreting customer response and sales data to evaluate the effectiveness of the campaign.

- B.E/M.C. A Or B.C.A Degree in Computer Science, Engineering, MIS, Or Similar Relevant Field

- Strong Knowledge of Android SDK, Different Versions of Android, And How to Deal with Different Screen Sizes

- Familiarity with RESTful APIs To Connect Android Applications to Back-End Services

- Strong Knowledge of Android UI Design Principles, Patterns, And Best Practices

- Experience With Offline Storage, Threading, And Performance Tuning

- Ability to Design Applications Around Natural User Interfaces, Such As “Touch”

 - Familiarity with The Use of Additional Sensors, Such as Gyroscopes and Accelerometers

 - Knowledge of The Open-Source Android Ecosystem and The Libraries Available for Common Tasks

- Ability to Understand Business Requirements and Translate Them into Technical Requirements

- Familiarity with Cloud Message APIs And Push Notifications

- A Knack for Benchmarking and Optimization

- Understanding of Google’s Android Design Principles and Interface Guidelines

- Proficient Understanding of Code Versioning Tools, Such as Git

- Familiarity with Continuous Integration - Good Knowledge of Kotlin.

- At Least Publish 3-4 Application in the Play Store

 - Knowledge of Cross-Platform And iOS Development Will Be an Advantage.
-  Knowledge of health care and e-commerce domain will be good.