Social media intern

ROLES AND RESPONSIBILITIES:

• Work with the design team to create user-friendly experiences for our enterprise SaaS product.
• Develop, maintain, and enhance our design system to ensure consistency and scalability.
• Work closely with PMs to research and study online and translate insights into design solutions.
• Create prototypes, and high-fidelity UI designs that align with solutions needed.
• Collaborate with engineers to ensure seamless implementation of designs.
• Iterate on designs based on feedback, user testing, and analytics.

IDEAL CANDIDATE:

• 3+ year of experience as a Product Designer, ideally in a SaaS environment.
• Strong portfolio showcasing your experience with enterprise software design.
• Proficiency in design systems and Figma, UI/UX best practices, and modern design tools (Notion, Framer, Webflow, Builder.io, Lovable, Replit, Zapier etc.)
• Solid understanding of accessibility and usability principles.
• Ability to communicate and collaborate effectively with cross-functional teams.
• A passion for crafting delightful and functional user experiences.

SHOULD ALSO HAVE:

• Experience working in B2B or enterprise SaaS products.
• Familiarity with analytics tools and data-driven design decisions.

WHAT TO EXPECT?

• Work on a cutting-edge next-gen enterprise SaaS product.
• Collaborate with a team of top-tier designers and technologists.
• A culture that values creativity, innovation, and continuous learning.
• 6 days' work week (Saturday WFH)
• On Location (New Delhi/ Gurugram or Dubai)

Key Responsibilities

• Design, develop, and maintain scalable microservices and RESTful APIs using Python (Flask, FastAPI, or Django).
• Architect data models for SQL and NoSQL databases (PostgreSQL, ClickHouse, MongoDB, DynamoDB) to optimize performance and reliability.
• Implement efficient and secure data access layers, caching, and indexing strategies.
• Collaborate closely with product and frontend teams to deliver seamless user experiences.
• Build responsive UI components using HTML, CSS, JavaScript, and frameworks like React or Angular.
• Ensure system reliability, observability, and fault tolerance across services.
• Lead code reviews, mentor junior engineers, and promote engineering best practices.
• Contribute to DevOps and CI/CD workflows for smooth deployments and testing automation.

Required Skills & Experience

• 10+ years of professional software development experience.
• Strong proficiency in Python, with deep understanding of OOP, asynchronous programming, and performance optimization.
• Proven expertise in building FAST API based microservices architectures.
• Solid understanding of SQL and NoSQL data modeling, query optimization, and schema design.
• Excellent hands on proficiency in frontend proficiency with HTML, CSS, JavaScript, and a modern framework (React, Angular, or Vue).
• Experience working with cloud platforms (AWS, GCP, or Azure) and containerized deployments (Docker, Kubernetes).
• Familiarity with distributed systems, event-driven architectures, and messaging queues (Kafka, RabbitMQ).
• Excellent problem-solving, communication, and system design skills.

Job Description / Responsibilities

1.     To ensure achievement of sales target of products.

2.     To interact with customers at corporate level for business

development

3.     To conduct presentations / demonstration at customer’s         

Places for product promotion. To Clear technical and commercial part of the inquiry.

4.     Ensure timely settlement of customer complaints

5.     To formulate long term and short term marketing goals.

6.     Ensure prompt and timely reporting of marketing activities with submission of completed reports regularly

7.     Ready to travel / relocate anywhere in India as per company requirements.

8.     Ensure timely settlement of customer quality complaints.

9.     Responsible to lead the team of application engineers for streamlining production systems and process.(For Sales manager position)

10. Team handling experience is must for .(For Sales manager position)

Desired profile of the candidate

1. Experience of 1-3 yrs. in Selling of equipment’s / machinery in POWER/ Steel/Cement/ Mining Sector
2. Must have knowledge of Power sector.
3. Good Communication skill in English, Hindi (If   

     Known to Tamil/ Telugu will be appreciated).

      4. Good interpersonal skills.

      5. Experience in client handling & achieving sales  

           Targets.

      6. Experience with team handling ability preferred.

      7. Experience for in selling of equipment’s / machinery   

          in POWER/ Steel/Cement/ Mining Sector

B.E. / Diploma (Mechanical).

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

You need to write scalable Python code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high end performance. You should have sound knowledge of Python frameworks such as Django and Flask.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Software Engineer at Coredge, you will help develop our next-generation cloud native core solution along with the product and the open-source community to build the Coredge.io vision.

What you will do?

• System engineering and implementation in Python and Golang.

• Working on performance issues using creative experiments and internally developed product features.

• Research, propose, and integrate relevant open-source projects based on product objectives.

• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.

• Participation in all levels of product definition, design, implementation, testing, and deployment.

• Must include the ability to discuss abstract system architectures from ideas through implementation and

           creatively apply domain experience to solve technical challenges.

• Mentoring software engineers, fostering an environment of trust and accountability.

What you will need?

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the

following skills to succeed.

• Strong Python skills to develop framework(s).

• Hands-on to design & develop re-usable framework components.

• Hands-On experience on developing framework, designing re-usable framework components.

• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration, building highly scalable applications, application security and functional programming.

Additional Skills:

• Knowledge of Cloud native would be an advantage.

• Understanding of Kubernetes from Architecture side and also understand the Standard API.

• Code contributed to CNCF or similar community will be plus.

• Performance benchmarking of K8’s or any cloud will be added advantage

• Working with Banks in 24x7 based environment and identify Application problems and advising on the solution.
• Analyzing application/OS logs to spot common trends and underlying problems.
• Analyzing underlying database using SQL queries (MS SQL /Oracle or any other relational database).
• Deploying, testing, and reporting bugs/issues in new modules and support clients in testing.

Skills Required:

• Good analytical and problem-solving skills.
• knowledge of Linux Commands and database queries.
• Knowledge of Application servers i.e Apache Tomcat/ Jboss.
• Knowledge of shell script 
• knowledge on Banking Digital Products i.e. IMPS, UPI

Job Title: Senior Java Developer

Department: Technology and Research

Reports to:  Technical Lead

Context

Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com)  is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.

We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.

Come and join us!   

Role Description

We are looking for a Senior Java Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Job Responsibilities:

• Work with and direct the team’s software engineers in setting the standards for coding, testing and software quality
• Collaborate closely with the team’s BAs on the efficient transition of BDD’s and Swaggers to the engineers as part of the overall workflow.
• Oversee and manage the scope, timeline, and goals forth delivery of working software
• Oversee and assist in the production of comprehensive documentation
• Oversee and provide support to production cutovers and migrations as required
• Lead the analysis and resolution of technical and application problems
• Supporting the Scrum Master
• Participate in and support backlog grooming, sprint planning, daily stand-ups, reviews, retrospectives, release planning, demos and other Scrum related meetings
• Provide clear reporting on the status of the scope, timeline and progress for the delivery of working software
• Assist in setting up a robust out of hours support process
• Assist in the prioritisation of bugs and defects
• Providing Guidance and Mentoring
• Participate in peer reviews of solution designs and related code
• Provide technical leadership to the teams’ software engineers through coaching and mentorship
• Identify and encourage areas for growth, education and development within the team

General

• Self-Starting Leader capable or working under pressure
• Curious and engaged in Continuous Learning and Professional Development
• Strong DevOps experience
• Java and Spring Developer with +5 years’ experience with the following skills
• Java 1.8+
• Spring
• Microservices with Spring-boot
• Spring cloud config
• Unit tests with Spring-boot
• Docker
• Openshift/Kubernetes
• Basic understanding of API gateways
• OpenAPI (Swagger) specification.

Understanding of basic networking concepts

• Integration into backends via various protocols (SOAP,REST, XML-RPC etc) 
• CI/CD (Jenkins, pipelines etc)

The following additional skills would be advantageous:

• Spring reactive
• APIGEE
• Azure DevOps
• Pivotal Kubernetes
• Linux
• Azure Pipelines

Company description:

We are a startup company based out of Mohali developing mobile and web applications that changes the way people use technology. We live in the realm of rising, ever-evolving technology. From the cassette tape to nanotech skeletons, we've come a long way. Splitting an atom is no big deal  and who'd have thought that we'd talk through airwaves? Change is inevitable, and the tide that brings it.

At Relinns, we breathe tech solutions and embrace innovation with open arms. With over 5 years of experience, we've had phenomenal growth which acts as a testimony to the knowledge we've come to gather over time. We have been fortunate enough to get an opportunity to work with clients such as Apollo Tyres, Khatabook, Shahi Exports, Manchester City Football Club, etc.

We invite you to join us in developing something new and innovative for this world.

• Immense scope for learning and development

• Work with an innovative and fun environment

• Expert in C#, http://asp.net/">ASP.NET MVC, .NET Core 3.1/.Net 5 ,Angular 8 +,Typescript, JavaScript and REST API Services, Entity Framework.
• Solid understanding of object-oriented programming techniques (Inheritance, interfacing, extensions, clean Architecture,Mediatr etc).
• Experience building reusable components and frontend libraries.              
• Ensuring the entire stack is designed and built for speed and scalability
• Manage the lifecycle of code development, from ideation to sprints to deployment.
• UI Technologies (Angular, React, Typescript)
• working with public cloud (Azure)

What do I need to be Eligible for this Role?

• 3+ years of experience in http://asp.net/">ASP.NET and 1+ years of experience in Angular 
• Azure SQL ,Azure Devops
•  Knowledge of containerization technologies such as Docker and Kubernetes is a plus.
• Excellent communication, organizational, and planning skills
• Working experience of Agile development methodologies and of DevOps integration
• Exposure to JIRA or other ALM tools to create a productive, high-quality developmen
• Working experience in swagger for API documentation and TEST UNIT in order to run them before building and release.
• Microservices
• C#, WCF Services, Windows Services, Web API, Entity Framework NET Core 3.1
• Web Services (XML, JSON, REST, SOAP)
• Messaging technologies(Kafka/MQ)
• In-memory databases (Redis)
• Relational databases (SQL server/DB2)

• Cold Calling
• Consulting Students and Guiding them to  the suitable course
• Helping students find the path to their passion

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.