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Role Overview
We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.
Key Responsibilities
- Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
- Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
- Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
- Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
- Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
- Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
- Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
- Meet or exceed adoption and engagement targets set for existing and new clients.
Key Performance Indicators (KPIs)
- Successful completion of client onboarding within defined timelines.
- % of clients adopting new modules/features post-launch.
- Customer satisfaction and training feedback scores.
- Number of actionable product insights shared with the Product team.
Preferred Experience
- Prior experience in eCommerce operations or SaaS-based implementation.
- Exposure to warehouse or retail tech environments.
- Working knowledge of Excel, CRM tools, and support ticketing systems.
Required Skills & Qualifications
- Bachelor’s degree in Business, Engineering, or a related field.
- 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
- Strong communication and presentation skills in English and Hindi.
- Ability to explain technical concepts in simple, client-friendly language.
- Comfortable with frequent travel and hands-on work at client sites.
- An analytical mindset with the ability to capture and report actionable feedback.
- Comfortable working independently or in a cross-functional setup.
· IMMEDIATE JOINER
Professional Experience with 5+ years in Confluent Kafka Admin
· Demonstrated experience design / development.
· Must have proven knowledge and practical application of – Confluent Kafka (Producers/ Consumers / Kafka Connectors / Kafka Stream/ksqlDB/Schema Registry)
· Experience in performance optimization of consumers, producers.
· Good experience debugging issues related offset, consumer lag, partitions.
· Experience with Administrative tasks on Confluent Kafka.
· Kafka admin experience including but not limited to setup new Kafka cluster, create topics, grant permissions, offset reset, purge data, setup connectors, setup replicator task, troubleshooting issues, Monitor Kafka cluster health and performance, backup and recovery.
· Experience in implementing security measures for Kafka clusters, including access controls and encryption, to protect sensitive data.
· Install/Upgrade Kafka cluster techniques.
· Good experience with writing unit tests using Junit and Mockito
· Have experience with working in client facing project.
· Exposure to any cloud environment like AZURE is added advantage.
· Experience in developing or working on REST Microservices
Experience in Java, Springboot is a plus
don’t need any profiles with Support experience. I need very clearly SAP CO consultants with end – end Implementation experience having Product Costing knowledge
Resource should have 8 to 12 years of hands on experience in Asset Accounting, Profit Center and Cost Center Accounting, Auditing BRS, Group Reporting, Current and Non-Current Reporting.
Should have Implementation and configuration skills on SAP Controlling in SAP S/4HANA and not support.
The candidate should be able to manage and configure product costing and should possess CO integration skills with various modules like PP, PS, PM, MM and FI.
Implementation Experience of three end to End Experience. Good Client Handling and Communication Skills.
This is Work from client office position and the candidate should mandatorily work out of client location at Noida.
This position is for candidates with immediate joining
Hyperion Planning Senior/Architect requirement
Experience: 5+ years
EPBCS/PBCS Experience minimum 2 implementations
Should have worked on implementation projects and not on Support/infra/migration
Travel Involved -- Readiness required on need basis
Note: Billable, Hands on Implementation Experience
No Support/infra/maintenance projects




