UX Designer

  JOB DESCRIPTION:

1. Good knowledge of shell script.

1. Good knowledge of Linux server security.

  3  Should have exposure to WAF / IpTables

1. Experience of Live Migration tasks like hosting and mailing.

1. Exposure on LVM

1. Exposure on DNS Management and troubleshooting.

1. Configuration skill of SSL certificates on different web/mailing servers.

1. Experience in Load balancing of Apache / Nginx / Tomcat web server.

1. Configuration of web servers Apache / Tomcat / Nginx

1. Configuration & migration of Databases like Mysql, MongoDB, Postgresql

1. Configuring storage ISCSI/ NFS / CIFS

1. Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs

1. Exposure on virtualization technology VMWare / XEN / KVM

1. Experience of mail servers that runs postfix , sendmail , qmail

1. Syslog & Log management

  Desired Candidate Profile :

1. Good knowledge of shell script.

1. Good knowledge of Linux server security.

  3  Should have exposure to WAF / IpTables

1. Experience of Live Migration tasks like hosting and mailing.

1. Exposure on LVM

1. Exposure on DNS Management and troubleshooting.

1. Configuration skill of SSL certificates on different web/mailing servers.

1. Experience in Load balancing of Apache / Nginx / Tomcat web server.

1. Configuration of web servers Apache / Tomcat / Nginx

1. Configuration & migration of Databases like Mysql, MongoDB, Postgresql

1. Configuring storage ISCSI/ NFS / CIFS

1. Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs

1. Exposure on virtualization technology VMWare / XEN / KVM

1. Experience of mail servers that runs postfix , sendmail , qmail

1. Syslog & Log management

  Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

  - Managed IT Services

  - Dedicated Web Servers Hosting

  - Cloud Solutions

  - Email Solutions

  - Enterprise Services

  - Round the clock Technical Support

   https://www.i2k2.com/">https://www.i2k2.com/

  Nidhi(@)i2k2.com
AM-Talent Acquisition
I2K2 Networks pvt ltd

About InEvolution:

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency.

Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams. We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth.

Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Primary Customer-Facing Responsibilities:

• Handle technical service and support tickets efficiently, acting as the first point of contact over chat, email, and phone support.
• Empower customers to become proficient users through education and support.
• Document customer interactions in the ticket tracking system.
• Proactively follow up to ensure all issues are resolved to the customer's satisfaction.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the relevant internal teams.
• Propose process and knowledge resource improvements.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk and software product technical support.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Preferred experience with any scripting language or basic
• understanding of API.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficiency with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach with a focus on continuous process improvement.
• Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable

Additional Information:

• Opportunity for long-term growth and additional responsibilities
• within the organization.
• The position requires approximately 9 hours of work per weekday.
• Applicants are required to have their own workstation.

Job description for Python/Backend Developer

We are actively looking for backend software engineers who are passionate about building cutting-edge systems that work on the latest tech stack (Python, Django) but also help save lives. You’ll have the opportunity to learn and lead the development of several AI-enabled products and solutions within the company that are geared to help accelerate the development of new cures and to reduce the inefficiencies in how healthcare information is managed. 

Key Responsibilities:

• Design, develop, and deploy scalable APIs using Python/Django.
• Integrate third-party APIs like Facebook page API, Google Business API, and all other social APIs (10+)
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and testable code.
• Develop and maintain authentication mechanisms, including OAuth, JWT, and SSO integration with third-party providers.
• Optimize and maintain existing APIs for performance and scalability.

Required Skills and Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience:
• 2+ years of experience in Python development.
• Proven experience in designing and developing RESTful APIs.
• Advanced proficiency in Python programming.
• Strong experience with databases (e.g., MySQL, Elasticsearch).
• Hands-on experience with SSO protocols and implementation (e.g., OAuth, SAML, OpenID Connect).
• Experience integrating SSO with third-party providers.
• Proficiency in using JSON Web Tokens (JWT) for secure data exchange

• Technical Skills:
• Proficiency in Python and Python frameworks (Django, Flask).
• Solid understanding of web technologies (HTTP, SSL/TLS, JSON, XML).
• Familiarity with API documentation tools (e.g., Swagger, Postman).
• Experience with version control systems (e.g., Git).
• Expertise in authentication and authorization methods.
• Ability to write clean, maintainable, and efficient code following best practices.
• Experience in writing unit tests for code to ensure reliability and maintainability

.

Job description

Responsibilities:

Designing and developing user interfaces using C++.

Adapting interface for modern internet/web applications using the latest C/C++.

Having experinced in Linux.

Making complex technical and design decisions for C/C++ projects.

Development using C/C++ latest versions & Linux.

Participate in development from concept to execution to launch and ensure the application fully serves the needs of the end-user

Work with the team to gain an initial understanding of the desired solution, and iteratively

Develop documentation, provide technical assistance and support as required

Technical Key Skills:

A strong fundamental knowledge of C/C++ development

Extensive knowledge in Linux.

Thorough orientation towards Code reviews, Coding standards, Design Standards, and Code Documentation

Knowledge in design patterns

Should have worked on enterprise-class applications

Excellent team player and strong interpersonal communication skills.

•  Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Must have experience in technical data structures and should know algorithms
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support
• Work independently and should be able to take greater responsibility of projects

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.
• To stay abreast with customer needs, market trends and competitors.
• To maintain clear and complete sales reports for management review.
• To build strong relationships with customers for business growth.
• To analyze sales performances and recommend improvements.
• To ensure that sales team follows company policies and procedures at all times.
• To develop promotional programs to increase sales and revenue.
• To plan and coordinate sales activities for assigned projects.
• To provide outstanding services and ensure customer satisfaction.