Angara
www.angara.comAbout
Angara was ranked as the #1 Online Jeweler in the US in 2020 by the leading American magazine, Newsweek, together with data-research firm Statista. This year angara.com is recognized by Newsweek as among the best online jewelers in its category of “Best Online Shops.” Better Business Bureau has rated Angara A+ in excellence in service. Angara has been awarded with Bizrate Insights Circle of Excellence Award for 2022. Our Trust Pilot ratings are 4.6 out of 5. Please browse our website to know more about us - https://www.angara.com/.
Angara Ecommerce was founded in 2007 and is exponentially growing in the luxury online jewelry space and is known for precious and semi-precious gemstone and diamond jewelry. Angara's luxury jewelry is shipped to more than sixty-five countries and has a presence in the United States of America, Austria, Belgium, Bangkok, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Spain, Switzerland, Japan, Australia, Canada, and the United Kingdom The offices in India are in Jaipur, Mumbai, and Gurugram.
At Angara, we offer a creative and dynamic work environment with a wide range of growth and learning opportunities. We offer a competitive salary, employee achievement awards, recognitions, and a growth plan for a promising career. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, age, citizenship, marital status, disability, or gender identity.
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
HTML/CSSWe want to look attractive and be functional at the same time.
- As a - UX Designer- at Angara you will work closely with our core team to create interfaces that enable the best experience for our customers.
- Ideal candidates are self-starters who bring original ideas and fresh approaches to each project they work on.
- They are responsive, flexible, and thrive in collaborative work environments.
- So, if you are the one who is zealous about creating and executing customer-focused experience by collaborating with a team of passionate designers, product managers and engineers, we want to talk to you.
What will you do :
- Design creative visual interfaces those are user-friendly as well as aesthetically appealing to the customers.
- Deliver all project phases from concept and design to production (evaluations, task flows, scenarios, wireframes, low-fidelity/high fidelity prototypes, and design guidelines)
- Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
- Collaborate with cross-functional teams like product managers, developers, and designers.
- Develop and maintain effective specifications and design patterns.
- Measure the results of the product, identify key learnings and integrate them in overall user, product and feature understanding
Key skills :
- A sturdy portfolio demonstrating past work and relevant, user-centered design solutions
- Ability to quickly turn around rigorous wireframes and mockups in an iterative environment
- The ability to manage ambiguity, work autonomously, and multi-task in an agile environment
- A clean sense of design aesthetics, and a natural propensity towards simplification over complication
- An aptitude and honed intuition for tasteful, visual design details
- Ability and passion to design for the business user and yet keep the human interaction approach
- A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
- Experience working on different devices user experience
Required qualification :
- A bachelor's degree in design/Human Factors/ HCI/ Cognitive Science/ Psychology
- You possess knowledge of wireframe tools (e.g. Wireframe.cc and InVision).
- You have up-to-date knowledge of design software like Adobe Illustrator and Photoshop.
- Expertise in standard UX software such as Sketch, XD, Axure, InVision, Balsamiq, Framer, and the like is a must.
- Basic HTML5, CSS3, and JavaScript skills are a plus
- E-commerce design experience in a global context
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About the Company:
Angara E Commerce Pvt. Ltd. is fast growing e-commerce company. It is the subsidiary company of Angara Inc. (Headquarters- Los Angeles, CA), worlds one of the leading e-tail portals of Precious and Semi-Precious Colored Gemstone and Diamond Jewelry. In a span of 14 years, Angara has grown to become a prominent player as an online gemstone jewelry store. Shipping to more than 64 countries worldwide, the company is expanding its reach across the globe. For more information, visit our website at www.angara.com.
We are looking forward to meet people whose professional experience and skills can be channeled into an exciting and growing industry. Creative, energetic, committed and self-motivated individuals with a penchant for working within teams can look forward to a rewarding career with attractive growth opportunities. Competitive salary, flexible work schedules, employee achievement awards and growth plan will let you plan a secure and fulfilling career at Angara.
General Summary of the Profile:
You would be responsible for executing different tasks in product lifecycle by collaborating closely with the stakeholders to identify and design solutions to improve user growth and customer experience. Identifying the root cause analysis of problems and suggesting improvements in product based on insights. Collaborate with the teams to translate vision into solutions which will drive business results.
Duties and Responsibilities:
- Execute the product roadmap spanning across desktop, mobile and tablet platforms.
- Proactively identify gaps in the current e-Commerce product offering and lead the effort to develop solutions that drive business value.
- Synthesize product requirements from a variety of internal and external resources, including various cross-functional teams.
- Generate new product ideas, research/ analyze their feasibility and business impact, and then help in executing implementation of those ideas by collaborating with cross-functional teams, including Merchandising, IT, Marketing, Sales etc.
- Conduct user & site search analysis and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/ analysis.
- Collaborate with User Experience team on wireframes and UI designs that supports product requirements.
- Develop detailed product requirements documents and user stories. Work collaboratively with IT, QA, Design and Analytics across sprints to determine the best implementation and reasonable launch timelines to deliver great customer experiences.
- Analyze product performance and customer feedback Pre and post-launch, and respond quickly to diagnose and correct problems.
- Root cause analysis of problems and suggesting improvements in product based on insights supported by solid analytics and logical thinking.
- Enhancing data collection procedures to include information that is relevant for building analytic system
- Transfer, communicate and report the gained knowledge and key findings out of the analysis, internally to the stakeholders.
Qualification:
- Bachelor's Degree in Computer Sciences, Technology, Business or equivalent experience.
Required Skills and Experience:
- 2-3 years of product management in ecommerce domain preferably product based and retail sector
- Experience in running rigorous A/B tests across desktop, tablet and mobile web
- Understanding and experience of conducting User testing would be preferred
- Strong analysis skills & deep understanding of web technology fundamentals
- Passion for creating best user experience.
- Knowledge of site analytics tools such as Site Catalyst or Google Analytics.
- Strong proficiency using Microsoft Office Suite (Word, Excel, PPT)
- Ideal candidate will be comfortable with managing and analyzing large volumes of complex data and presenting the findings to senior leadership to shape the product.
Soft Skills:
- Strong communication, interpersonal, analytical and problem-solving skills
- Ability to think, analytically and execute methodically.
- Excellent writing, speaking, and presentation skills
- Strong interpersonal skills, with demonstrated relationship-management skills, and a proven track record of delivering results and influencing both within and outside the organization.
- Willingness to roll up sleeves and do what is necessary to accomplish goals.
- Strong Creative skills with ability to think out of the box.
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- Design & Customize questionnaires anytime effortlessly
- Engage patrons, connect on social media
- Marketing Promotions: Leveraging transactions history for revenue yielding promos
- Reduce silent customer churn
- Payment options on Table (NFC & OCR)
- Service support, Incisive insights & Analytics to detect & address RCA.
- Reach out unhappy customers rating services as low due to poor experience.
Lead Management:
- Digital Marketing combined with lead management in a multiple counsellor environment.
- Verified leads through OTP Combines the power instant online tests
- Real-time lead transmission to counsellors on SMS & email to reduce TAT & get higher conversions.
- Auto lead allocation based on counsellor performance
- Campaign Performance analysis to evaluate channel effectiveness
Visitor Management:
- A complete visitor management solution, features with:
- Capture & verify incoming visitor photograph
- OTP based authentication
- Building & Syncing the accurate database of visitors
- Optional Approval from the visited person
- Pre-appointment exemption
- Storage & Retrieval of Records
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