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Required Skills: Project Management, Data Analysis, SQL queries, Client Engagement
Criteria:
- Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
Description
Position Overview:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
Key Responsibilities:
● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
● Project Management: Lead the end-to-end implementation of company’s solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company’s solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
Qualifications:
● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
● Proven expertise in financial operation processes and related software solutions is a plus
● Proficiency in developing business intelligence solutions or with low-code tools is a plus
Why Join company?
● Opportunity to work with a cutting-edge financial technology company.
● Collaborative and innovative work environment.
● Competitive compensation and benefits package.
● Professional development and growth opportunities.
Looking an experienced and organized Project Manager to oversee end-to-end project execution, ensure timely delivery, and coordinate between teams, clients, and stakeholders. The role requires strong leadership, planning, and communication skills to successfully manage projects and achieve business objectives.
Key Responsibilities:
- Plan, execute, and deliver projects within scope, budget, and timelines.
- Define project objectives, deliverables, and resource requirements.
- Coordinate with cross-functional teams (sales, operations, documentation, counseling, etc.).
- Track project progress, prepare reports, and communicate updates to management and stakeholders.
- Identify project risks, issues, and bottlenecks; implement corrective actions.
- Ensure client requirements are clearly understood and met with quality standards.
- Manage project documentation, compliance, and reporting.
- Lead, mentor, and motivate team members to achieve performance goals.
- Optimize workflows and improve efficiency in project execution.
Requirements:
- Proven work experience as a Project Manager.
- Strong knowledge of project management tools, methodologies, and reporting.
- Excellent leadership, problem-solving, and organizational skills.
- Strong communication and stakeholder management abilities.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Proficiency in MS Office, project management tools (e.g., Trello, Asana, MS Project, Jira).
- Provide technology strategy planning
- Integrate information technologies into the company for optimal effectiveness
- Understand current and future business goals and ongoing IT issues to ensure business success
- Develop a renewal and upgrade schedule for company software programs
- The candidate will be responsible to start and complete projects on a scheduled basis, inclined to maintain highest standard of quality.
- Analyzing scope of work, project sequencing, resource planning, time estimation, scheduling, cost estimation, risk analysis are a set of responsibilities.
- Monitor project performance and take proactive action to ensure projects are adhering to timelines set.



