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11+ HVAC Jobs in India

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Voizworks

at Voizworks

4 recruiters
Naziya M
Posted by Naziya M
Bengaluru (Bangalore), Delhi
5 - 7 yrs
₹9L - ₹12L / yr
Customer Service
HVAC
Industrial engineering
Sales strategy

 

 

Position Description

Title: Senior Service Engineer – North Region, India.

 

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

  1. MAIN JOB ACCOUNTABILITY

  • Commissioning of Pumps and Controls in western region

  • To work closely with Regional sales team and provide efficient after sales support

 

  1. 2ND MAIN JOB ACCOUNTABILITY

  • Provide timely warranty service support to all customers in the region

  • Co ordinate with factory Quality team and give feed back about field failures

 

  1. 3RD MAIN JOB ACCOUNTABILITY

  • To achieve Service delivery targets given for the financial year.

  • Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

 

  1. 4TH MAIN ACCOUNTABILITY

  • Participate in all the training programs conducted in factory and through online portal

  • Train all regional rep engineers for all products and latest upgrades periodically

 

  1. 5TH MAIN ACCOUNTABILITY

  • Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support

  • Provide feedback on field failures to all OEM team members for corrective action.

 

Role Requirements

  • University Degree or Diploma in Mechanical/Electrical & Electronics Engineering

  • 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries

  • Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications

  • Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.

  • Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)

  • Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.

  • Strong, team-oriented leadership skills with presence and a bias for action.

  • Self-directed with ability to work autonomously and collaboratively and a focus on results.

  • Ability to communicate in an open and authentic manner in all situations

 

 

Read more
Fxbytes technologies

at Fxbytes technologies

1 recruiter
Shweta Bharti
Posted by Shweta Bharti
Indore
1 - 5 yrs
₹1L - ₹3L / yr
Customer Support
Communication Skills
Customer Service

JD : Customer Support Executive

 

We are looking for enthusiastic Customer Support Executives with excellent communication skills.

  •  

Experience in support and service domains.

  •  

Good knowledge of handling Excel, Word, and website access

  •  

Should understand customer requirements and close deals over call.

  •  

Candidates should have excellent communication skills in Hindi and English (good to have).

  •  

Personality: Communication Skills, Convincing ability, Self-motivated, Accessible, Analytical

 

Graduate/PG with a minimum of 6 months of experience.

Preference for immediate Joiners


Follow me on LinkedIn to get more job updates 👇


https://www.linkedin.com/in/shweta-bharti-a105ab197/

 

 

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Microcode Software LLP
Microcode Software LLP, Plot No.B-07 second floor, Main Road, Patel Garden,infront Metro Pillar No.786, Dwarka Mor, New Delhi- 110059
0 - 1 yrs
₹0.7L - ₹1L / yr
Email Marketing
Customer Service
Customer Support

Microcode Software looking Intern for the post of Email Process Executive responsible for working as assigned by the senior.

Read more
Mumbai, Navi Mumbai, Thane
0 - 5 yrs
₹2.5L - ₹4.5L / yr
Customer Service
Customer Support
Technical support
Business Process Outsourcing (BPO)
• US TECHNICAL SUPPORT PROCESS •
 
Qualification - HSC/Graduate,
 
Experience- Minimum 1 year of BPO Experience.(Freshers are Welcome)
 
Candidate should have basic technical knowledge of windows 8 & 10.

Need Excellent Communication skills

Salary-*20k-30k* plus variable incentives.

Location- Thane,Mumbai. (Work From Office Job)

Shifts-24/7,
 
Only 5 days working,

Week off - Any 2 Rotational week off.
 
Read more
Innoserv Digital

at Innoserv Digital

1 video
2 recruiters
Sharmistha Paul
Posted by Sharmistha Paul
Kolkata
0 - 7 yrs
₹1L - ₹4L / yr
Customer Service
Communication Skills
Client Servicing
Innover Digital is hiring for the Customer Service Representative position for Kolkata location.
Candidates should be based out of Kolkata only.
If you are very good at communication, Customer-centric and patiently listening then this role is a good match for you!
Candidates must have flexibility working in Night shift as we mainly have USA-based clients to cater to.
Salary-Negotiable
5 Days work week.
2 Rotational week off.
We are providing a Work from Office opportunity.

 
Read more
GaragePlug Workshop Software
Aditya Chikte
Posted by Aditya Chikte
Remote, Bengaluru (Bangalore)
0 - 2 yrs
₹4L - ₹6L / yr
Communication Skills
Customer Success
Customer Service
End-user training

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

  • Engineering Degree
  • 0-2 years experience in customer support or success roles.
  • Ability to communicate with customers by email, chat, and phone.
  • Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships.
  • Customer-focused attitude.
  • Willingness to work in a Startup.

Your Primary Responsibilities :

  • You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
  • Onboard new customers and help them digitalise their workflows in our software.
  • Conducting training sessions for Users to ensure the right understanding of the Product.
  • Keeping a track of the Product adoption.
  • Maintain a profitable relationship with the clients.
  • Play a key role in sharing the voice of users with the rest of the team.
  • Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
  • Work closely with the Quality Assurance team.
  • Identify and report bugs & customer requests using JIRA.
  • Owner of the Self-Help knowledgebase of GaragePlug.

    Performance Parameters

  • Renewals

  • Upsell, Revenue generation
  • Prevention of Churn
  • Maintain NPS Score
  • Support Response Time

Perks for you

  • Work in fast globally growing Start Up
  • Work with industry experts
  • Opportunity for international travel

Location : Bangalore/Remote

Apply through this link
 https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support" target="_blank">https://garageplug.freshteam.com/jobs/meTfdnSowtqy/customer-success-support

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Learn4o Technology

at Learn4o Technology

1 recruiter
ritika khanchandani
Posted by ritika khanchandani
Remote only
0 - 1 yrs
₹1L - ₹3L / yr
Technical support
Customer Support
Customer Service
Customer Relationship Management (CRM)
Sales
+1 more
We are a seed funded, early stage ed-tech startup.

We are trying to solve the problem of unemployment by skilling graduates in vernacular. At Learn4o, we love solving complex problems. The team comprises people with a solid background in impact startups. We move fast and ask a lot of ourselves and our people. 

We are looking for the people who are passionate about creating impact and solving real hard problems of the society.
Why you should join our team- If you want to grow your career at a breakneck pace.

• If you like solving complex problems

• If you like bubbly environments with electrifying energy

Job Overview :

Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.

If you are ready to take up these duties and responsibilities of Telecaller, then apply right away.

Responsibilities

• Answering phones and explaining the product and services offered by the company.

• Contacting existing customers as well as prospective customers using scripts.

• Obtaining customer information and other relevant data.

• Asking questions to the customer and understanding their specifications.

• Resolving queries and issues related to the products and services.

• Making recordings of all the sales phone calls and sales deals.

• Taking and processing product orders in a professional manner.

• Maintaining the database of the customers on a regular basis.

• Suggesting solutions based on customer’s needs and requirements.

Requirements 

• High school diploma or equivalent.

• 2 years Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.

• Professional certification sales and marketing will be an advantage.

• Great interpersonal skills.

• Exceptional oral and written communication skills.

• Strong organizational skills.

• Ability to work in a team or individually as and when required.

• Ability to manage and handle multiple tasks.

• Outstanding problem-solving skills.

• Exceptional attention to detail.

• Hard-working individual.

• Good time management abilities.

• Strong decision-making skills.

• Ability to tolerate stress and pressure.
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A Legal Company
Bengaluru (Bangalore)
2 - 5 yrs
₹5L - ₹7L / yr
Customer Support
Customer Service
Product Knowledge
  • Serves customers by providing product and service information and resolving product and service problems.
  • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

 

Skills Required 

  • Customer service
  • Product knowledge
  • Market knowledge
  • Quality focus
  • Problem-solving
  • Documentation skills
  • Phone skills
  • Listening
  • Resolving conflict
  • Analyzing information
  • Multi-tasking
  • communication 
  • Fluent English 
Read more
NoBroker

at NoBroker

1 video
26 recruiters
Ragini Soni
Posted by Ragini Soni
Bengaluru (Bangalore)
0 - 5 yrs
₹2L - ₹5L / yr
Sales
Customer Support
Voice processing
Telesales
Communication Skills
+2 more
Role and Responsibility – Customer Relationship Executive
• Act as relationship executive for the Paid customers of NoBroker
• Build sustainable relationships and trust with customer accounts through
open and interactive communication
• Identify and assess customers needs
• Service customer in finding the right tenant / house as per the requirement
of customer
• Dial outbound and attend inbound calls of customer and leads
• Use internal tools and methods to provide best possible service to the
customer
• Negotiate with leads on behalf of customer
• Keep customer up-to date on the progress of his account
• Follow communication procedures, guidelines and policies.
  •  Go extra mile to provide excellent customer service.
Read more
Remote only
0 - 3 yrs
₹2L - ₹3L / yr
Customer Support
Customer Service
Voice processing
Business Process Outsourcing (BPO)
  • Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
  • Ability to empathize with and prioritize customer needs
  • Demonstrates interpersonal skills with a diverse customer base
  • Demonstrates conflict resolution, negotiation, and de-escalation skills
  • Demonstrates ownership to resolve challenging customer issues, escalating when necessary
  • Ability to determine customer needs and provide appropriate solutions
  • Maintain regular and reliable attendance, including the daily schedule as assigned
Read more
Navi Mumbai, Mumbai
0 - 2 yrs
₹2L - ₹3L / yr
Customer Support
Communication Skills
English Proficiency
Customer Service
Telesales
  • Employee need to attend the calls and help the existing customer with there queries .
  • There are no Targets 
  • No sales
  • Inbound Process.

Facility :

  1. Pick and drop
  2. Rotational Shifts
  3. Rotational offs
  4. Bank Holidays offs
Read more
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