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Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

1. MAIN JOB ACCOUNTABILITY

• Commissioning of Pumps and Controls in western region

• To work closely with Regional sales team and provide efficient after sales support

1. 2^ND MAIN JOB ACCOUNTABILITY

• Provide timely warranty service support to all customers in the region

• Co ordinate with factory Quality team and give feed back about field failures

1. 3^RD MAIN JOB ACCOUNTABILITY

• To achieve Service delivery targets given for the financial year.

• Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

1. 4^TH MAIN ACCOUNTABILITY

• Participate in all the training programs conducted in factory and through online portal

• Train all regional rep engineers for all products and latest upgrades periodically

1. 5^TH MAIN ACCOUNTABILITY

• Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support

• Provide feedback on field failures to all OEM team members for corrective action.

• University Degree or Diploma in Mechanical/Electrical & Electronics Engineering

• 5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries

• Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications

• Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.

• Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)

• Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.

• Strong, team-oriented leadership skills with presence and a bias for action.

• Self-directed with ability to work autonomously and collaboratively and a focus on results.

• Ability to communicate in an open and authentic manner in all situations

The selected candidate will be responsible for Market Research, Lead Generation, Customer Acquisition, Sales Management, Coordination of Product Installation, and Follow-up Post Sales.

The candidate will also coordinate with technical team for product understanding, and will participate in meetings with customers and technical team.

Responsibilities include:

Leading with the marketing team to understand design requirements and objectives.

Creating visually appealing graphics for various platforms, including social media, website, presentations, and print materials.

Developing unique design concepts that convey our brand's personality and value proposition.

Designing graphics for B2B campaigns that effectively communicate key messages.

Maintaining brand consistency across all visual assets.

Creating motion graphics and video content, if experienced, to enhance storytelling and engagement.

Managing multiple design projects simultaneously and delivering high-quality designs within deadlines. Staying updated with design trends, industry best practices, and incorporating innovative ideas into your work.

Qualifications and Experience:

2-4 years of proven experience in graphic design roles.

Strong portfolio showcasing a diverse range of design projects for both B2B and B2C brands.

Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) Microsoft Powerpoint and other relevant design tools.

Excellent understanding of design principles, typography, color theory, and layout.

Good communication skills to effectively interpret design briefs and collaborate with cross-functional teams.

Experience in motion graphics or video editing is a plus.

Knowledge of UI/UX design principles is beneficial but not mandatory.

Attributes and Skills:

Creative mindset with a keen eye for detail.

Ability to think conceptually and translate ideas into visually appealing designs.

Strong organizational and time management skills to handle multiple projects and meet deadlines.

Adaptability to work in a fast-paced environment with evolving design requirements.

Collaborative approach, open to feedback, and willing to iterate on designs based on input.

Position: Java Developer

Experience: 3-8 Years

Location: Bengaluru

We are a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms. We are looking for an enthusiastic and self-driven Test Engineer to join our team.

Roles and Responsibilities:

• Expert level Micro Web Services development skills using Java/J2EE/Spring
• Strong in SQL and noSQL databases (mySQL / MongoDB preferred)  Ability to develop software programs with best of design patterns , data Structures & algorithms
• Work in very challenging and high performance environment to clearly understand and provide state of the art solutions ( via design and code)
• Ability to debug complex applications and help in providing durable fixes
• While Java platform is primary, ability to understand, debug and work on other application platforms using Ruby on Rails and Python
• Responsible for delivering feature changes and functional additions that handle millions of requests per day while adhering to quality and schedule targets
• Extensive knowledge of at least 1 cloud platform (AWS, Microsoft Azure, GCP) preferably AWS.
• Strong unit testing skills for frontend and backend using any standard framework
• Exposure to application gateways and dockerized. microservices
• Good knowledge and experience with Agile, TDD or BDD methodologies

Desired Profile:

• Programing language – Java
• Framework – Spring Boot
• Good Knowledge of SQL & NoSQL DB
• AWS Cloud Knowledge
• Micro Service Architecture

Good to Have:

• Familiarity with Web Front End (Java Script/React)
• Familiarity with working in Internet of Things / Hardware integration
• Docker & Kubernetes  Serverless Architecture
• Working experience in Energy Company (Solar Panels + Battery)

• Working alongside client servicing team, and responsible for clear understanding of client requirements, and aligning the right fit candidate with the role, and providing best possible solutions based on availability of talent pool
• Suggesting additional upskilling based on client role requirement and ensuring the candidates are completely role ready and onboarded seamlessly
• Working on collaboration with training head and trainers to understand the skill levels of each Fellow, attending client meetings to understand client specific needs, nominating Fellows as per job role-skill alignment and also providing recommendations for upskilling needs and ensuring Fellows complete the upskilling program satisfactorily
• Continuously monitoring and improving the Fellows’ performance pre-and post-deployment, as well as analyzing client feedback, upskilling needs, retention and billability

Desired Candidate Profile

• Client facing and client management skills
• Awareness of job role skill and capability requirement for data engineer or similar technical job role, experience in performance management and employment relations
• Strong coaching and mentoring capabilities
• High data-driven and process oriented mindset
• Strong interpersonal and communication skills
• Excellent relationship building skills
• Ability to influence and persuade and manage difficult conversations
• High levels of confidentiality
• Managing a KPI driven approach    

GCP  Data Analyst profile must have below skills sets :

• Knowledge of programming languages like https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Ftutorials%2Fsql-tutorial%2Fhow-to-become-sql-developer&;data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=EImfaJAD1KHOyrBQ7FkbaPl1STtfnf4QdQlbjw72%2BmE%3D&reserved=0" target="_blank">SQL, Oracle, R, MATLAB, Java and https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.simplilearn.com%2Fwhy-learn-python-a-guide-to-unlock-your-python-career-article&;data=05%7C01%7Ca_anjali%40hcl.com%7C4ae720b3f3cc45c3e04608da3346b335%7C189de737c93a4f5a8b686f4ca9941912%7C0%7C0%7C637878675987971859%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Z2n1Xy%2F3YN6nQqSweU5T7EfUTa1kPAAjbCMTWxDCh%2FY%3D&reserved=0" target="_blank">Python
• Data cleansing, data visualization, data wrangling
• Data modeling , data warehouse concepts
• Adapt to Big data platform like Hadoop, Spark for stream & batch processing
• GCP (Cloud Dataproc, Cloud Dataflow, Cloud Datalab, Cloud Dataprep, BigQuery, Cloud Datastore, Cloud Datafusion, Auto ML etc)

1. Having nodejs (backend technology) as with frontend development. I am stressing on frontend more to give emphasis on the need.
2. We look for frontend engineers (java script) primarily and who are willing to contribute to backend (python). Backend wise, on the resume, these candidates can have nodejs / python / java / c# / any programming language

• Required to work individually or as part of a team on data science projects and work closely with lines of business to understand business problems and translate them into identifiable machine learning problems which can be delivered as technical solutions.
• Build quick prototypes to check feasibility and value to the business.
• Design, training, and deploying neural networks for computer vision and machine learning-related problems.
• Perform various complex activities related to statistical/machine learning.
• Coordinate with business teams to provide analytical support for developing, evaluating, implementing, monitoring, and executing models.
• Collaborate with technology teams to deploy the models to production.

Key Criteria:

• 2+ years of experience in solving complex business problems using machine learning.
• Understanding and modeling experience in supervised, unsupervised, and deep learning models; hands-on knowledge of data wrangling, data cleaning/ preparation, dimensionality reduction is required.
• Experience in Computer Vision/Image Processing/Pattern Recognition, Machine Learning, Deep Learning, or Artificial Intelligence.
• Understanding of Deep Learning Architectures like InceptionNet, VGGNet, FaceNet, YOLO, SSD, RCNN, MASK Rcnn, ResNet.
• Experience with one or more deep learning frameworks e.g., TensorFlow, PyTorch.
• Knowledge of vector algebra, statistical and probabilistic modeling is desirable.
• Proficiency in programming skills involving Python, C/C++, and Python Data Science Stack (NumPy, SciPy, Pandas, Scikit-learn, Jupyter, IPython).
• Experience working with Amazon SageMaker or Azure ML Studio for deployments is a plus.
• Experience in data visualization software such as Tableau, ELK, etc is a plus.
• Strong analytical, critical thinking, and problem-solving skills.

• B.E/ B.Tech./ M. E/ M. Tech in Computer Science, Applied Mathematics, Statistics, Data Science, or related Engineering field.
• Minimum 60% in Graduation or Post-Graduation
• Great interpersonal and communication skills