Assistant Sales Manager

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·        Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·        Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·        Communicate with customers through phone calls, WhatsApp, email, and SMS.

·        Execute and manage WhatsApp and email marketing activities.

·        Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·        Follow up with customers to ensure satisfaction and support patient engagement.

·        Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·        Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·        3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·        Strong verbal and written communication skills with persuasive ability.

·        Proficiency in MS Office and basic computer applications.

·        Customer-oriented mindset with strong problem-solving skills.

·        Ability to multitask and work in a fast-paced environment.

Key Skills

·        Customer Service Excellence

·        Healthcare Product Knowledge

·        Strong Communication & Relationship Management

·        Empathy, Patience, and Active Listening

·        Attention to Detail

·        Time Management

Why Join Us?

·        Work at the intersection of healthcare, community, and technology

·        Directly impact the lives of women across India and beyond

·        Flexible work environment and collaborative team

·        Opportunity to grow with a purpose-driven startup

How to reach me?

Message me here

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Job Description:

• Provide pre-sales technical assistance and product education to customers.
• Respond to inquiries and resolve issues promptly to ensure customer satisfaction.
• Collaborate with the sales team to develop and implement effective sales strategies.
• Identify opportunities for up-selling and cross-selling our products and services.
• Utilize engineering knowledge to understand customer needs and recommend suitable products or solutions.
• Conduct product demonstrations and technical presentations.
• Prepare and deliver accurate and competitive sales quotations, proposals, and contracts.
• Ensure all customer communications are clear, professional, and effective.
• Build and maintain strong relationships with existing and potential customers.
• Act as the primary point of contact for customer inquiries and follow up on leads.
• Work closely with the engineering, marketing, and manufacturing, accounts and logistics teams to ensure alignment between customer needs and product offerings.
• Track and report on sales activities, including lead generation, customer interactions, and sales performance.
• Provide regular updates to senior management

We are looking for a talented and creative UI/UX Designer to join our team. You will be responsible for designing intuitive, user-centric digital experiences that are both functional and visually engaging. From wireframes to prototypes to final UI designs, you’ll help shape how users interact with our products.

Responsibilities:

• Conduct user research and analyze user behavior to inform design decisions.
• Create wireframes, user flows, mockups, and interactive prototypes.
• Design responsive web and mobile interfaces that align with product goals and brand identity.
• Collaborate with product managers, developers, and stakeholders to implement designs.
• Conduct usability testing and gather feedback to iterate and improve UX.
• Stay updated on design trends, tools, and best practices.

Requirements:

• Proven experience as a UI/UX Designer or similar role.
• Proficiency in design tools such as Figma, Adobe XD, Sketch, or similar.
• Strong portfolio showcasing UI/UX projects.
• Understanding of responsive design and accessibility best practices.
• Knowledge of design systems and component-based design.
• Good communication and collaboration skills.

Nice to Have:

• Motion design or animation skills.
• Familiarity with tools like Webflow, Framer, or other no-code platforms.

What We Offer:

• Competitive salary or hourly rate
• Flexible working hours
• Opportunity to work on impactful, real-world projects
• Creative and supportive team environment

mail me your CV and portfolio at hr @ hookux.com

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Backend Developer with expertise in C#, MS-SQL, and RESTful API development. As a Mid-Senior Backend Developer, you will play a vital role in designing, building, and maintaining robust backend systems to support our applications. This position offers the opportunity to work on complex backend services, collaborating closely with cross-functional teams to drive successful project delivery.

Responsibilities:

Design, develop, and maintain backend services and APIs using C# and MS-SQL.

Create and manage efficient RESTful APIs to enable seamless integration with frontend applications.

Work closely with frontend developers, product managers, and stakeholders to ensure effective communication and alignment on project requirements.

Troubleshoot, debug, and optimize backend applications for maximum performance, reliability, and scalability.

Document code and workflows, adhering to best practices and coding standards.

Requirements:

Minimum of 4-6 years of experience in backend development, with strong expertise in C# and MS-SQL.

Proficient in designing and implementing RESTful APIs for web and mobile applications.

Strong knowledge of database design, querying, and optimization with MS-SQL.

Excellent communication skills to effectively collaborate with team members and stakeholders.

Nice-to-Have:

Experience working with Content Management Systems (CMS), especially Optimizely.

Familiarity with web development concepts and integration with frontend framework

Knowledge of agile methodologies and working in cross-functional, collaborative teams.

Skills & Requirements

C#, MS-SQL, RESTful API development, Backend services, Database design, Querying, Optimization, Debugging, Troubleshooting, Scalability, CMS, Optimizely, Web development, Frontend integration, Agile methodologies, Collaboration.

Job Description: Data Analyst

Position: Data Analyst

Location: Gurgaon

Experience Level: 1-3 Years

Employment Type: Full-Time

Role Overview

We are looking for a results-driven Data Analyst to join our team and support business decision-making through data insights and analytics. The ideal candidate will be highly proficient in Python, skilled in data visualization tools, and experienced in solving complex problems to drive measurable business outcomes such as revenue growth or cost reduction.

Key Responsibilities

Data Analysis and Insights:

Extract, clean, and analyze large datasets using Python to uncover trends and actionable insights.

Develop predictive models and conduct exploratory data analysis to support business growth and operational efficiency.

Business Impact:

Identify opportunities to increase revenue or reduce costs through data-driven strategies.

Collaborate with stakeholders to understand business challenges and provide analytics-driven solutions.

Data Visualization:

Build intuitive dashboards and reports using tools like Zoho Analytics, Looker Studio, or Tableau.

Present findings and insights clearly to both technical and non-technical stakeholders.

Problem-Solving:

Work on end-to-end problem-solving, from identifying issues to implementing data-backed solutions.

Continuously optimize processes through automation and advanced analytics techniques.

Collaboration and Reporting:

Work closely with teams across departments to understand data needs and deliver solutions tailored to their goals.

Provide ongoing reporting and insights to track key performance indicators (KPIs) and project outcomes.

Required Skills & Qualifications

Technical Expertise:

Strong proficiency in Python, including libraries such as Pandas, NumPy, Matplotlib, and Seaborn.

Hands-on experience with BI tools like Zoho Analytics, Looker Studio, or Tableau.

Analytical Skills:

Proven ability to analyze data to generate insights that drive decision-making.

Demonstrated success in addressing business challenges and achieving results such as revenue increment or cost reduction.

Problem-Solving:

Experience working on real-world business problems, identifying root causes, and implementing data-based solutions.

Communication:

Strong ability to communicate complex insights effectively to diverse audiences.

Excellent presentation and storytelling skills to translate data into actionable business strategies.

Preferred Qualifications

Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or related field.

Certifications in data analytics tools or platforms (e.g., Tableau, Looker).

Experience with advanced analytics or machine learning concepts.

What We Offer

Opportunity to work on impactful projects that directly influence business outcomes.

Collaborative, innovative, and supportive work environment.

Access to cutting-edge tools and technologies.

Competitive salary and growth opportunities.

Our client is looking out for an Associate Architect who has strong experience in to Technology

You will be involving in design, coding &scaling the product.

Collaborate with cross functional teams to solve complex problems.
You will be designing large scale distributed system.

Requirements:

8+ years of hands-on experience in developing, designing & scaling complex systems

Programming experience in Java, spring, Hibernate and MongoDb, micro services

Good knowledge and experience of working with backend systems; 

designing server-side architecture, including production maintenance experience are must-haves.

At least 1-2 years of experience in any programming languages like Java, Ruby, PHP, Python and Node.js(Node.js preferred).

Understanding of micro-services oriented architecture.

Experience with Databases design (SQL, NoSQL) and analytics

Experience in driving and delivering complex features/software modules from technical design to launch.

Expertise with unit testing & Test Driven Development (TDD)

• Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
• Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
• Liaising with Advocates for handling of legal issues.
• Liaising with other departments within the Company for day to day work.
• Liaising with RTA, Auditors and other external agencies as and when needed.
• Handling of all Annual General Meeting related work including the preparation of Annual Report.