Sales Executive

• Strong Enterprise account executive / Enterprise sales executive Profile with focus on Global Markets
• Mandatory (Experience 1): Must have 3+ years of experience in B2B Tech / SaaS sales.
• Mandatory (Experience 2): Must have had annual sales quotas of $250K+ with average deal sizes of $20K+
• Mandatory (Experience 3): Must have experience working in global markets (APAC / US / UK or similar), India & Middle East–only experience is not acceptable.
• Mandatory (Compensation): Candidate's Total CTC should be above 30L (Fixed+Variable)
• Mandatory (Company): Must be from a B2B SaaS Product Company

Internship Opportunity: HR Operations Intern -Noida

 Location: Noida, Sector 63

 Duration: 6 Months

 Shift : 10 to 7pm (6 Days)

 Joining: Immediate

 Stipend: ₹5,000 per month

 PPO Opportunity: Based on performance after internship

About the Role

EaseMyTrip is looking for a proactive and enthusiastic HR Operations Intern to join our HR team. This internship is a great opportunity to gain real-time exposure to HR processes and develop skills in a fast-paced corporate environment.

Key Responsibilities

Assist in day-to-day HR operational activities and documentation

Support the onboarding and offboarding process

Maintain and update employee records and HR databases

Coordinate with internal teams to resolve HR-related queries

Requirements

Graduate/Undergraduate any stream (Immediate joiners preferred)

Strong communication and coordination skills

Basic knowledge of MS Office (Excel, Word)

Eager to learn and build a career in HR

If you're looking to kick-start your career in Human Resources, we’d love to hear from you!

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Roles and Responsibilities

§ Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

§ Tracking and reporting on social media responses by analyzing traffic to the site

§ Update our social media pages with compelling company news, events, celebrations or solutions and services

§ Respond to questions and comments on our social media pages in a timely and accurate manner

§ Maintaining a visible online on social media presence and adhering to the marketing goals

§ Increasing the company's awareness and readership by using relevant advertising techniques

§ Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

§ Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

§ To create a range of engaging digital content such as Marketing and      

 Promotional videos and Reels to be used across a variety of online

 platforms and social media channels.

§ To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

§ Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

§ Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

§ Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

§ Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

§ Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

§ Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

§ Continuously discover and implement new editing technologies and      industry best practices to maximize efficiency

§ Requirements and skills

§ 3+ years of solid experience in digital content marketing or related fields

§ Excellent written and oral Communication skills

§ The ability to create original web content with images or videos

§ Proven work experience as a Social Media content writer or a similar role

§ Hands-on experience using various social media platforms to advertise

§ Proven record of excellent writing demonstrated in a professional portfolio

§ Ability to work independently with little or no daily supervision

§ Working knowledge of SEO, analytics tools, and keyword research

§ Strong research skills and the ability to synthesize complex information into clear and concise content

§ Creative thinking and the ability to generate innovative ideas

As the Delivery Manager, you will be the key driver of successful project deliveries, ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client expectations, and delivering tangible value. You will lead a dynamic team, foster collaboration, and manage the end-to-end delivery lifecycle.

Key Responsibilities:

• Project Leadership:

Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing timelines, resources, and deliverables.

Act as the primary point of contact for clients during the delivery phase, ensuring effective communication and addressing concerns promptly.

• Team Management:

Build and lead a high-performing delivery team, providing guidance, mentorship, and support. Foster a collaborative and positive team culture, encouraging continuous learning and professional development.

• Resource Planning:

Collaborate with internal teams to assess resource requirements for project delivery. Allocate resources effectively to ensure optimal project execution.

• Client Collaboration:

Collaborate with clients to understand their unique requirements and expectations. Establish and maintain strong client relationships, ensuring client satisfaction throughout the project lifecycle.

• Quality Assurance:

Implement and oversee quality assurance processes to ensure the delivered solutions meet high standards. Conduct regular reviews and audits to assess project quality.

• Risk Management:

Identify potential risks and challenges during project delivery and develop mitigation strategies. Proactively communicate risks to stakeholders and implement corrective actions as needed.

• Continuous Improvement:

Drive continuous improvement initiatives to enhance delivery processes and methodologies. Gather feedback from project deliveries to inform product development and future implementations.

• Documentation:

Ensure comprehensive documentation of project deliverables, timelines, and client-specific details. Develop and maintain project documentation, including project plans, status reports, and client communication.

• Budget Management:

Manage project budgets, ensuring that projects are delivered within budgetary constraints. Provide regular budget updates to clients and stakeholders.

You are a desired candidate if you have:

• Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-driven domains.
• Strong leadership and team management skills, with a focus on fostering collaboration and a positive team culture.
• In-depth understanding of HR processes and workflows.
• Excellent client management and communication skills.
• Solid project management skills with a track record of delivering complex projects on time and within budget.
• Knowledge of quality assurance processes and methodologies.
• Strong analytical and problem-solving abilities.
• Experience in risk management and mitigation strategies.
• Ability to thrive in a dynamic and fast-paced environment.

• Call Customers with Overdue Accounts.
• Understand and Explain Benefits of Repayment and Credit History of Customer.
• Correct Customer Misunderstanding On Product Policy and Terms.
• Set Up Payment Plan and Follow-Up Schedule.
• Educate Customer On Consequences for Late Payment.
• Escalate Difficult or Unusable Case to Team Leaders.
• Provide Feedback On Reason for Default to Team Leader.

• Managing various accounting transactions of the company by preparing and maintaining financial records and financial statements
• Managing various accounting activities which include, but not limited to, reconciliation of bank statements, accounts receivable, accounts payable, calculation of taxes and filing tax returns etc
• Preparing and involving in budget forecasts
• Overseeing and Implementing accounting systems and processes and also communicating any technical issues related to the same
• Reviewing and handling monthly, quarterly and annual closings
• Preparing financial reports, in regular intervals, to facilitate decision-making
• Overseeing and managing the expenses and budgets of the company
• Ensuring compliance of relevant Government rules, laws and regulations

Desired Candidate Profile

• CA is a must and relevant work experience of 3 – 5 years is also required
• Advanced MS Excel skills as well as strong knowledge and experience in Tally
• Experience in providing financial advice
• Good communication and analytical skills
• Attention to detail
• Experience of maintaining highly confidential data    

B.Tech./MCA
3+ experience as an app developer.
Proficient in Objective-C, Swift, and Cocoa Touch.
Extensive experience with iOS Frameworks such as Core Data and Core Animation.
Knowledge of iOS back-end services.
Knowledge of Apple’s design principles and application interface guidelines.
Proficient in code versioning tools including Mercurial, Git, and SVN.
Knowledge of C-based libraries.
Familiarity with push notifications, APIs, and cloud messaging.
Experience with continuous integration