Sales Executive

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

About MotionGility

Join India’s leading creative video agency, MotionGility, and be part of a team that creates high‑impact content for top global brands. We craft engaging visual stories that help brands communicate, grow, and stand out globally.

Profile: Video Editor

Location: Indore(Onsite)

Notice Period: Immediate to 15 days

Key Responsibilities

• Edit high‑quality videos for various platforms, following the provided brief or script.
• Work closely with the creative and animation teams to maintain brand and visual consistency.
• Add motion graphics, transitions, effects, and sound enhancements when required.
• Collaborate with the team to meet project deadlines efficiently.
• Understand project requirements and deliver outputs aligned with MotionGility’s portfolio standards.

Tools Required (Must-Have)

• Adobe Premiere Pro – Expert level
• Adobe After Effects – Advanced proficiency required
• DaVinci Resolve – Strong proficiency preferred
• Good to have are other technical and AI tools

Key Qualities We’re Looking For

• Strong attention to detail and creative sense.
• Ability to understand scripts, briefs, and visual references clearly.
• Eagerness to learn and adapt to MotionGility’s workflow and quality standards.
• Mature, serious attitude with strong grasping ability.
• Good communication and understanding of project requirements.

• Good experience on Power BI Visualizations, DAX queries in Power BI
• Experience in implementing Row Level Security
• Can understand data models, can implement simple-medium data models
• Quick learner to pick up the Application data design and processe

• Expert in SQL, Analyze current ETL/SSIS process
• Hands on experience in data modeling  
• Quick learner to pick up the Application data design and processes
• Data warehouse development and work with SSIS & SSAS (Good to have)

Position: AEM Developer – Backend (Apple)

Locations: Hyderabad, Chennai, Bangalore, Bhubaneswar, Pune, Mumbai

• Interview Rounds: 2 Technical
• Notice Period: Immediate to 30 days

Experience Required

• 7–10 years total IT experience (Minimum 7+ years mandatory)
• 4+ years hands-on experience in AEM Backend
• 4+ years strong Java Core development experience

Key Skills & Responsibilities

• Strong Core Java (Collections, Exception Handling, Design Patterns, Multithreading)
• Hands-on experience with AEM 6.4+
• Expertise in Sling, OSGi, JCR, WCM APIs, Sling Models
• Strong knowledge of Workflows, Workflow Launchers, Event Handlers, Schedulers, Sling Jobs
• Experience in REST APIs, JSON, Lucene Indexing
• Knowledge of Sightly (HTL), Touch UI, Editable Templates, Clientlibs
• Exposure to Coral/Granite UI customization
• Experience with Query Builder, Indexing, Session Handling
• Strong understanding of AEM Security (ACL, SSO)
• Performance tuning: Dispatcher caching, query optimization
• Infrastructure setup: Dispatcher, Apache, Cronjobs
• Experience with TarMK, MongoMK, S3 persistence
• Build & Deployment using Maven, Jenkins, CI/CD
• Experience in AEM upgrades (Service Packs, Version Upgrade, Migration)
• Knowledge of Headless CMS, MSM, API integrations
• Exposure to Automated Testing tools (Junit, Selenium)
• Good understanding of DXP landscape
• Prior Apple project experience is a strong plus

About us :

Appitsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Check: SoftwareSuggest: https://www.softwaresuggest.com/" target="_blank">https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.

Here, at Software Suggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

-Monthly traffic of over 300000 unique visitors

-12794 software listed across 425 categories

-357,551 businesses (and counting!) have used Software Suggest to find the perfect software for their exact requirements.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Job description

-Develop and manage client portfolios
-Sustain business growth and profitability by maximizing value
-Analyze customer data to improve customer experience.
-Hold product demonstrations for customers.
-Responsible for managing renewals.
-Improve onboarding processes.
-Evaluate and improve tutorials and other communication infrastructure.
-Responsible for generating revenue through dropped customers
-Maximize revenue through up-selling.
-Mediate between clients and the organization.
-Handle and resolve customer requests and complaints.
-Minimize customer churn.
-Aid in product design and product development.

Requirements

 -Highly organized and able to multi-task.

-Self-driven and proactive nature.

-Excellent communication and interpersonal skills.

-Demonstrate leadership qualities.

-High computer literacy and ability to learn new software.

-Knowledge of customer success processes.

-Experience in document creation.

Job Description

• Independently own one or more multiple modules, which includes: requirement analysis, design, development, maintenance & support
• Write extensive, efficient code to address complex modules and that handles interaction between multiple components.
• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions
• Produce architecture with clean interfaces, that are efficient and scalable
• Participate and contribute to architectural discussions
• Perform design and code reviews
• Perform technical feasibility and trade off studies & guides others to perform these studies
• Solve production issues. Investigate and provide solutions to minimize the business impact due to outage
• Continuously improve performance metrics of modules you own.
• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements

• 2+ years of relevant industry experience in MERN stack
• A deep understanding of JavaScript
• Experience working with SQL and NoSQL databases
• Experience with Unit and Integration tests
• Experience with CI/CD
• Experience with MathJax/Latex
• Experience with large scale video streaming

JD for Devops

Experience: 5+ years