We are looking for an enthusiastic team member to help discover new prospects & bring closures. An energetic and focussed practitioner who wants to make a career in Sales/Inside Sales.
Key Strengths:
Pleasing personality, infectious energy and ability to sell.
Responsibilities
- Discover prospects through cold calling, networking and social media
- Meet to convert and
- Manage converted accounts
Requirements
- Bike (due to currently restricted modes of transport)
- 1-3 years experience in sales (to give you a jump start)
- Willingness to be on the field (well you got to meet your clients!)
If you are a person befitting the role, do connect with us with your resume, current and expected Salary.
PS: THIS IS A WORK FROM OFFICE JOB ONLY. IF THIS IS NOT SOMETHING YOU ARE OPEN TO, PLEASE DONT APPLY.
Shubham Vishwakarma
Full Stack Developer - Averlon
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PluginLive Technologies- a recruitment tech company is hiring for First Source
About the organization:
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.
One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.
Role Name- Customer Service Trainee
Type- Apprenticeship
Qualification & Background: Graduate (Fresher/BPO Experienced)
Location: Bengaluru, Mumbai and Chennai
Stipend
Chennai- 13k (Backend role- DATA)
Bangalore- 18k (Voice and Email Chat role)
Mumbai- 18k (Voice and Email Chat role)
Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.
Work Type- Rotational Shifts
Pls note- Cab services will be provided to all the employees working during night shifts.
Position Requirements
- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.
Essential Skills:
- Willingness to work in rotating shifts (including night shifts)- 5 days a week.
- Communicate effectively, both orally and in writing.
- Flexibility to meet business requirements and fluctuating workload
- Organize, prioritize, and schedule work assignments.
- Hardworking and Smart working attitude with openness to feedback
- Have acceptable typing speed of at least 20 WPM/90% Accuracy
Roles & Responsibilities
This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
- Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
- Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
- Grasp, comprehend & clear the training period with relevant tollgate scores.
- Attend all team briefing/meetings/coaching on a timely basis.
- Be knowledgeable of regular process changes provided.
- Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
- Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
- Adhere to Company Code of Conduct & policies laid by the HR
- Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
- Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
- On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
- Act as a team player and coordinate work respectfully with fellow members in co-ordination.
- Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
- Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
- Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
- Work closely with team leader by implementing the coaching aspects discussed for self and career development.
Job Description
- Strong Expertise in CodeIgniter Framework.
- Sound knowledge of database designing and application architecture planning for Core PHP projects.
- Expertise in PHP, MVC Frameworks, and good technology exposure of CodeIgniter Open cart or any CMS added advantage.
- String core PHP Hands-on experience.
- Good Knowledge of PHP5, MySQL, jQuery, JavaScript, HTML5, CSS3, XML
- Assure that all user input is validated before submitting it to the back-end.
- A good understanding of asynchronous request handling, partial page updates, and AJAX will be preferred.
- Prior experience in the payment gateway or education ERP domain is a plus.
We are looking for passionate people who love solving interesting and complex technology challenges, who are enthusiastic about building an industry first innovative product to solve new age real world problems. This role requires strategic leadership, the ability to manage complex technical challenges, and the ability to drive innovation while ensuring operational excellence. As a Backend SDE-2, you will collaborate with key stakeholders across the business, product management, and operations to ensure alignment with the organization's goals and play a critical role in shaping the technology roadmap and engineering culture.
Key Responsibilities
- Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and prepare technology roadmaps.
- Technical Excellence: Guide the team in designing and implementing scalable, extensible and secure software systems. Drive the adoption of best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
- Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
- Cross-functional collaboration: Collaborate with Product Management, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
- Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 1-3 years of experience in software engineering
- Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
- Proven track record of successfully delivering large-scale, high-impact software projects.
- Strong understanding of software design principles and patterns.
- Expertise in multiple programming languages and modern development frameworks.
- Experience with cloud infrastructure (AWS), microservices, and distributed systems.
- Experience with releational and non-relational databases.
- Experience with Redis, ElasticSearch.
- Experience in DevOps, CI/CD pipelines, and infrastructure automation.
- Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.
Skills:- MySQL, Python, Django, AWS, NoSQL, Kafka, Redis, ElasticSearch
What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on software products designed from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 4+ years.
● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.
● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)
● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc. are good to have.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with devops, continuous integration & deployment.
● Exposure to big data technologies, Machine Learning and NLP will be a plus.
Benefits
● Competitive salary.
● Work from anywhere.
● Learning and gaining experience rapidly.
● Reimbursement for basic working set up at home.
● Insurance (including a top up insurance for COVID).
Location
Remote - work from anywhere
- Actively participate in the exchanging of ideas and information within the department
- Participate in rollout of new business system integrations.
- Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
- Participate in or lead solution design sessions.
- Ability to work effectively under pressure with changing priorities and tight deadlines
- Provide technical advice, code reviews and assistance to other programmers.
- Write complex integration solutions, optimized data extracts, updates and interfaces.
- Interface with functional specialists to ensure solution design and integrity.
- Devise sample input data to test accuracy of program.
- Observe or runs test of program using sample or actual data, assist in user acceptance training.
- Understand and embrace the global IT strategic direction
- Adhere to all safety and health rules and regulations associated with this position and as directed by superior.
- Proactively organize verbal and written ideas clearly and use an appropriate business style
- Be effective and consistent in providing regular updates to appropriate managers
Communication :
- Ask questions; encourage input from team members
- Able to work with and participate within a small multicultural professional team.
- Provide regular updates to appropriate managers
- Confer with reporting manager on complex or unusual situations
- Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfill the job, this could include formal or self paced professional development. Participate in the exchange of ideas and information within the department
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are - best in field-
Requirements:
KNOWLEDGE REQUIREMENTS :
- Experience in analysis, design, coding, and implementation of enterprise integration solutions.
- Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP Adapter. webMethods 9.x version preferred.
- Experience with RosettaNet PIP's and standards.
- Experience with XML and webservices (SOAP/REST).
- Experience with PL/SQL.
- Experience with FlatFile processing
- General understanding of scalability and high-availability systems.
- Excellent communication/documentation skills
- Experience in system administration a plus.
EDUCATION & EXPERIENCE REQUIREMENTS :
- B.E./B.Tech/M.Tech/MCA
- 3 to 5 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS :
- Location:
- Travel requirements: Domestic and/or International, up to 10%.
- Climate controlled office environment during normal business hours
Responsibilities:
- Develop, implement, and maintain production timelines across multiple teams
- Translate product’s strategy into detailed requirements for prototype construction and final product development
- Analyze consumer needs, current market trends, and potential partnerships from an ROI
- Outline the product vision, product strategy, and product roadmap
- Assess current competitor offerings, seeking opportunities for differentiation
- Appraise new product ideas and strategize appropriate to-market plans
- Ensure that user story content and prioritization is aligned to the larger strategic objective
- Recommend the scope of present and future product lines by reviewing product specifications and appraising adjustments
- Provide information for management by preparing product sales forecasts and reports
- Meet regularly with key customer-facing teams to collect and analyze user feedback to shape new product ideas and user requirements.
- Help in the creation and maintenance of bona fide product documentation
- Work with development leads so that product requirements are understood and built accordingly
- Work within a software development methodology like AGILE
- Coordinate product releases with marketing, sales, and development teams
- Provide product training and technical expertise
- Work with the leadership team in planning the product roadmap.
- Be the product owner driving our strategic product and technology vision on the platform side of products
Requirement:
- 3+ years of experience as a Technical Products Manager in a software company.
- Has deep knowledge of every stage of the product life-cycle -- introduction, growth, maturity, and decline -- and understands how it affects development adjustments.
- Critical thinker & problem solver
- Familiarity in the AGILE development framework will be preferable.
- Strong understanding of cutting-edge tools and technologies for frontend and backend development
- Data-oriented, have exceptional analytical skills
- Experience working with the development teams directly will be a plus
- Has the ability to set priorities and resolve issues and set realistic product development goals
- Should be able to communicate technical solutions to both internal and external audiences
- Understand industry flow and trends
- Has the ability to evaluate key metrics to optimize performance
- Demonstrated track record managing successful product development from feature definition to project deployment
- Work with product management analytics tools
- A people-friendly person with extraordinary organizational and leadership skills
Quattr is an innovative and fast-growing AI based platform trusted by the worlds top brands for faster growth from organic and paid presence on search engines. Our technology has demonstrated strong results irrespective of the size and span of the websites. From global top 50 brands to startups, Quattr is helping each one move closer to their desired digital goals and so much more. We believe that people are our biggest asset, and we are committed in building top notch teams by servant leadership. Quattr is also committed to each of our engineers career growth by providing them equal opportunities in learning, mentorship and trainings.
As a Staff Full Stack Engineer, you will be responsible for the design and implementation of browser-based applications and APIs. You will be working as a member of a software team with Data Engineers to generate working software within a sprint cycle. You must have a passion for taking projects from concept and design state through production stage and make modifications as necessary. You will be working with internal teams and external resources to obtain and communicate data relative to engineering requirements. You must have a passion for data visualization and building top notch user experience.
In this role, you will play a key part in building, scaling & maintaining the front end of our AI & Analytics platform to help out clients in achieving better digital presence. You will be working in fast pace environment where solving business problem is the highest priority. Your efforts to show meaningful data on our web application will impact nearly every employee & client and will be highly visible across the organization. If working on cutting edge technology, solving business problems and making a difference excites you, this is the job for you!!
Basic Qualifications
- 7+ years of experience as a Full Stack Engineer or in a similar role
- 5+ years of industry experience in software development, UX design, Web or API development
- 5+ years of experience in JavaScript, React JS, Node JS, Next JS & RESTful APIs
- 5+ years of experience working with SQL and No SQL databases
- Bachelor's degree in computer science, engineering or a related technical discipline
- Good knowledge and understanding of DOM, HTML, CSS and JavaScript OOP, MVC, Responsive and Working knowledge of Object-Oriented JavaScript and Functional JavaScript
- Extensive real-world experience with cross-browser, cross-platform, and design constraints on the web and developing responsive web applications.
- Proven track record of solving complex business problem with high quality & automated testing in agile environment.
- Excellent communication & analytics skills
- Proven experience of working with cross functional teams
- Experience of leading team through complex design and architecture
Preferred Qualifications
- Expert in working with React JS & Next JS
- Expert in developing RESTful API with Node JS
- Good working knowledge in SQL
- Good working knowledge of AWS or other Cloud Technologies
- Good working knowledge of CI / CD
- Familiarity with event-driven programming in NodeJS
- Good understanding of asynchronous request handling, partial page updates
- Have good exposure on frameworks like Bootstrap
- Expert in writing reusable, testable, and efficient code
- Experience with integration of user-facing elements with server-side logic
- Experience in integrating with OKTA & other single sign on tools
Must have Skills
==============
Excellent understanding on fundamentals of Javascript, HTML5, CSS3
Proficient in Javascript/CSS frameworks like AngularJS (2+), jQuery, Bootstrap
Proficient understanding of code versioning tools, such as Git/SVN
Very good with data structures and algorithms
Excellent communication skills to interact with clients/stakeholders
Good to have Skills
=================
REST API development using NodeJS, MongoDB, Express
UX skills like prototyping or wireframing the UI requirements
Mobile App development using Phonegap or Ionic or React Native or Flutter
Responsibilities
==============
Communicating with the clients/stakeholders to understand the project requirements.
Delivering front-end solution, ensuring client satisfaction.
Leading the front-end team from a technical, architectural and quality perspective.
Collaborating with the backend developers to build REST APIs.
What you will get?
================
Flexible timings
Small team, hence quick growth
Training on latest technologies
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon