Customer Sales Executive

Job Title: SDET Engineer

Experience Level: 5+ Years

Roles & Responsibility:

The QA Engineer will be responsible test plan development, execution, and results tracking as a member of a diverse, globally distributed team. The candidate will conduct in-depth application and workflow testing, as well as provide QA leadership and feedback to a diverse globally distributed team of Project Managers, Business Analysts, Software Developers, and other QA personnel.

· Collaborating with cross-functional agile team members to understand project requirements/user stories and translate them into comprehensive test plans and test cases.

· Designing, developing, and maintaining manual and automated test scripts, with focus on creating effective and reusable test scripts.

· Working closely with developers and product owners to identify, document, prioritize, and track software defects, and ensure timely resolution.

Requirement-

- Bachelor's degree in computer science, Engineering, or a related field.

- Proven 5+ Years experience in automation testing for web and backend applications.

- Must have experience with API testing tools - Rest Assured.

- Knowledge of automation testing frameworks.

- Experience with JAVA-Selenium

- Understanding of basic SQL queries to validate data in the databases

- Understanding of CI/CD processes and tools (e.g., Jenkins, GitLab CI).

- Strong analytical and problem-solving skills.

- Excellent communication and teamwork abilities.

- Prior experience with trading applications or core financial services related applications is a big plus.

Presales Engineer – Cloud & AI — Comprinno, Bangalore (3–5 yrs experience)

Role: Bridges Sales, Solution Architects, Data & AI, and Delivery teams — shaping technical solutions, driving discovery conversations, and translating customer needs into cloud/AI architectures.

Core responsibilities:

• Customer discovery workshops, cloud assessments, and migration readiness evaluations
• Cloud transformation consulting (migration, modernization, DevOps, security, DR) using AWS frameworks (MAP, WAFR, FTR)
• AI/GenAI solution consulting — identifying use cases for GenAI, AI Assistants, Agentic AI, conversational AI
• Building technical proposals, architecture diagrams, SOWs, RFP/RFI responses
• Supporting PoCs, demos, and technical validations
• Customer-facing engagement, thought leadership (blogs, webinars, case studies)
• Maintaining reusable presales assets and knowledge repositories
• Travel for customer meetings/workshops as needed

Must-have qualifications:

• Bachelor's in CS/IT/Engineering or related
• Strong AWS knowledge (compute, networking, storage, security, databases)
• Kubernetes, containerization, cloud-native architecture, DevOps, IaC (Terraform/CloudFormation)
• GenAI concepts: LLMs, prompt engineering, RAG, AI assistants, Agentic AI
• Familiarity with Bedrock, SageMaker, Amazon Q; LangChain, LangGraph, CrewAI, OpenAI/Anthropic APIs
• AWS Solutions Architect – Associate Certification (mandatory)
• Strong communication/stakeholder management

Nice-to-have: AWS specialty certs (Security, ML, Networking, DevOps Pro), compliance knowledge (ISO 27001, SOC 2, HIPAA), MBA, published thought leadership.

Position Details: Flutter Developer

Experience: 2 to 4 Years

What You Will Do:

App Development: Develop and maintain high-performance, modern mobile applications for both Android and iOS platforms using Flutter (Dart).

Reactive Programming: Implement reactive design principles and manage complex application states using BLoC, Provider, RxDart, or Redux.

API Integration: Seamlessly integrate mobile frontends with REST APIs, WebSockets, and Firebase services.

Code Quality: Write clean, scalable, and testable code while ensuring the performance, security, and responsiveness of applications.

Database Management: Work with local storage solutions including SQLite and specialized Firebase databases.

Native Integration: Handle platform-specific code for Android and iOS, managing native modules where necessary.

Release Management: Manage the end-to-end deployment process to the Google Play Store and Apple App Store.

Maintenance & Optimization: Proactively debug, optimize, and maintain existing codebases to ensure a high-quality user experience.

Collaboration: Partner with product, design, and backend engineering teams to deliver user-centric mobile solutions.

Tech Evolution: Stay current with the latest mobile development trends, techniques, and emerging technologies in the Flutter ecosystem.

What You Will Bring:

Experience: Minimum 2 to 4 years of professional experience in mobile application development.

Flutter Expertise: Strong hands-on proficiency with the Flutter framework and Dart programming language.

State Management: Deep knowledge of state management patterns such as Provider, BLoC, Redux, or MobX.

Platform Knowledge: Experience working with native Android/iOS components and handling platform-specific integrations.

Storage & Services: Practical experience with Firebase, SQLite, and integrating third-party services.

Version Control: Proficiency in Git and collaborative development workflows.

Security Mindset: A solid understanding of mobile application security best practices.

Soft Skills: Strong analytical, problem-solving, and communication skills to thrive in a team environment.

What Will Make You Stand Out:

Native Proficiency: Experience with native Android (Kotlin/Java) or native iOS (Swift) development.

Architecture Focus: Strong knowledge of Clean Architecture, modular app design, and SOLID principles.

DevOps Alignment: Familiarity with CI/CD tools such as Jenkins, Bitrise, Fastlane, or GitHub Actions.

Quality Assurance: Experience with automated testing frameworks and mobile performance profiling tools.

Scale Experience: A track record of building and maintaining applications used by thousands of active users.

Technical Skills and Qualification:

Key Skills: Flutter, Dart, Android/iOS, State Management (BLoC/Provider), REST APIs, WebSockets, Firebase, SQLite, Git, CI/CD, Mobile Security.

Minimum Qualification: Bachelor’s degree in Engineering, Computer Science, IT, or equivalent practical experience.

Key Aspects of iauro Systems Pvt Ltd:

Innovation and Agile Mindset: iauro is committed to continuous evolution and innovation, leveraging an agile approach to deliver tailored solutions that meet customer needs.

Technological Expertise: The company excels in cutting-edge technologies such as Generative AI, AI/ML, and Cloud Native tech. They also embrace Open-Source technologies to stay at the forefront of innovation.

Cross-Functional Teams: iauro's teams blend design, architecture, and data expertise to create user-centric solutions with seamless interfaces and robust data infrastructure.

Accelerators and Catalysts: They use various accelerators like IO Craft for design-to-frontend, IO Flow for optimized workflows, IO Data for robust data management, and IO Market for reusable assets, ensuring advanced and efficient client solutions.

Client Empathy and Growth-Oriented Culture: The company thrives on innovation, client empathy, and a growth-oriented culture, which helps them stay ahead and bring out the best in each other.

Key Responsibilities:

● Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.

● Project Management: Lead the end-to-end implementation , ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.

● Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging platform. Utilize process mapping and data analysis to drive continuous improvement.

● Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.

● Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.

● Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.

● Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

Qualifications:

● Minimum of 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.

● Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.

● Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.

● Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.

● Proven expertise in financial operation processes and related software solutions is a plus

● Proficiency in developing business intelligence solutions or with low-code tools is a plus

Why Join ?

● Opportunity to work with a cutting-edge financial technology company.

● Collaborative and innovative work environment.

● Competitive compensation and benefits package.

• ● Professional development and growth opportunities.
• 
  
• Must have 3+ years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 4 to 7 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Hi there! Thanks for taking the time to check us out - we’re flattered. Reading the description below might take a few minutes, but we promise it is all worth it.

Let’s start with

The Opportunity

If you live and breathe digital marketing, we want to talk to you. We are looking for a Sr.Digital Marketing Executive to develop, implement, track and optimise our digital marketing campaigns across all digital channels. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.

What we believe:

Our number one priority is company culture. our whole belief is that “your culture is your brand”

● All the team members are open to converse, helping and teaching

● You will always be noticed for your better work and rewarded.

● Great work-life balance with the flexibility of you deciding your working hours.

● No bossy culture

● The relationship with the founder is more like a partnership & he is always open to listening to you and ready to go beyond the extra mile when you need him.

Feel free to reach out to any of our team members. They can share their first-hand experience.

Responsibilities:

● Plan and execute all digital marketing, performance marketing campaigns including SEO/SEM, app marketing, marketing database, email, social media and display advertising campaigns.

● Performing App Store Optimization & Search Engine Optimization activities for generating organic traffic.

● Design, build and maintain our social media presence.

● Promoting app on various platforms.

● Creating viral & trendy content.

● Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).

● Brainstorm new and creative growth strategies.

● Plan, execute and measure experiments and conversion tests.

● Collaborate with internal teams to create landing pages, web pages and other merchandising collaterals and optimise the user experience.

● Utilise the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints.

● Instrument conversion points and optimise user funnels.

● Collaborate with agencies and other vendor partners.

● Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.

● Participate in market and user research to identify new product features, trends and opportunities that will drive our business growth and transformation.

● Monitor cohort performance from channels and campaigns, conduct research and use it to understand user needs, identify key improvement areas, product & process iterations for driving sales & user growth.

● Planning and executing campaigns, including web, SEO/SEM, social media, content, email and display advertising.

● Weekly-Monthly Stats Report

Requirements:

● MBA/BBA/B.E/B.Tech degree in Marketing, Engineering or a related field.

● 3+ years experience in online advertising/marketing digital marketing.

● Experience in Organic Traffic Generation

● Experience in Social Media Optimization and Marketing

● Experience with Data Analytics for ASO and SEO.

● Experience in Keyword Research and Optimisation

● Experience in Competitor Analysis

● Understanding of How metadata differs across store pages and platforms.

● Demonstrable experience leading and managing SEO/SEM, performance marketing, app marketing, marketing database, email, social media and/or display advertising campaigns

● Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate

● Experience in optimising landing pages and user funnels

● Experience with A/B and multivariate experiments

● Solid knowledge of website analytics tools (e.g., Google Analytics, Firebase and others)

● Working knowledge of ad serving tools (e.g., Taboola, DV 360, others )

● Experience in setting up and optimising Google Adwords campaigns

● Strong analytical skills and data-driven thinking

● Up-to-date with the latest trends and best practices in online marketing and measurement

● Excellent written and verbal communication.

● Experience in Digital Marketing with a specific focus in Google Ad words, Facebook Ads

● Responsible for creating and scaling Facebook, Adwords marketing campaigns

● Analyse data from various sources (Google Analytics, Facebook analytics, etc.) and find insights on how to grow faster

Are you the right person?

To make the cut, you must meet the following criteria -

● You are an impressively smooth talker who can get your point across with ease

● You are able to assess and understand a situation faster than Sherlock

● You love taking initiative and seeing a project through to completion

● You are creative and would love to experiment with new ideas

● You’re a pro at managing Google Play Console If you’ve worked in the mobile marketing space before, we would especially love to hear from you!

Location: Bengaluru (Koramangala) Experience: 3 to 6 years

Benefits :

● Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That’s why we offer a variety of health insurance options to meet your lifestyle. You’ll have access to the top providers and physicians available to you and your family.

● Office lunch - Daily free lunch

● Challenging work- All our products target 100+ Million users. One gets to work on scale and experience solving challenging problems.

● Great team- Like-minded talented team to work with

● MacBook to work- You decide your machine, however, we prefer Apple

● Career growth- Boost your career growth by 10X more learning and opportunities

● Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu

We’re passionate about enabling people to do their best work. We dream big and we’re looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!

It’s a great opportunity to work on an important mission and join a fun, talented team. Share your portfolio - we want to see what you can do. :)We know that people are more than what’s on their CV.

If this role highlights your experience and gets you excited – please apply! 

Syook is an established Series A funded high growth startup headquartered in Bengaluru, working in the B2B space. We are currently on the path of high growth and productivity, and great culture building (because we know the two go hand in hand)! We are looking for folks who will ask questions like why/why not, what can I do to make this better, how can I help the company and most importantly, what can the company do to help you.

Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!

First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.

Our product stack is MERN (React, Node + Express, MongoDB) with a few services also written in Java and Go and we use React Native on mobile.

We’re looking for someone who loves to solve problems and enjoys building algorithms that identify all possible scenarios. You must enjoy breaking down a problem statement into smaller chunks and have a knack of designing scalable systems using modular pieces.

A day in your role will involve any of the following (or a combination):

• Develop APIs for new features that will be consumed by the frontend (web and mobile)
• Develop APIs for integrations into 3rd party ERP & HRMS systems like SAP, etc
• Build new services or add functionality in existing systems & services like IoT Data Parsers and Ingestors, etc
• Build modular sub-systems that can be reused to develop a scalable system
• Optimize application backend for speed and scalability
• Ship out bug free code using TDD
• Work towards more stability & scalability of the backend
• Understand the requirements and give adequate time estimates for the features
• Coordinate with QA for every feature and make sure releases are bug free

This list is not exhaustive at all, and you'll have a lot of autonomy over your work.

This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.

1. We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
2. We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
3. Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
4. You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
5. We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
6. We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

1. We're small (35+ people in the company now), so if you like more established companies, it's not (yet) the right time. You'll help build our company's culture.
2. Since we're an early stage startup, projects and priorities may shift.
3. Our customers love us, and there's a lot we can improve. It's a great place to be, but it means there's some jank. (Nothing too scary! 😃)
4. We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
5. Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.

1. Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
2. Happy to try things out to validate new features, and move on if they no longer solve a problem.
3. Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
4. Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
5. Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
6. You are driven and care about doing a good job and improving your craft.
7. You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 
8. Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.

Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:

1. You are fluent working with server-side languages and frameworks, in particular NodeJS, but any other language proficiency is also fine e.g. Go, Python, Java, as long as you can pick up a new language and contribute
2. You are fluent in using SQL Database, preferably Postgres and at least one NOSQL Database, preferably MongoDB, but feel free to surprise us!
3. You can write non-trivial programs in Javascript
4. You can write clean, modular code in either Object-Oriented style or Functional style
5. You are comfortable with Test Driven Development
6. You are fluent in using the tools of the trade: Testing, Editors, Git, Command line, Slack

Apart from the above it would be a plus if you also have

• Knowledge of Docker
• Knowledge of Kafka, RabbitMQ or other pub / sub and queue management systems
• Open source contributions 

Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.

We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.

We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.

You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.

We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.

You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.

We'll also talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.

This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.

Through this and the next steps, you'll meet more people in the company so we can get to know each other.

Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.

We can choose mutually between several different options:

1. A live pair coding session where we'll work through some problems.
2. Working through similar problems independently as a take home challenge.
3. Presenting any previous work you've done (example: open source, side project, or even another interview you did).

If you clear the technical challenge then we will have a few rounds of technical discussions where we interact with you to understand in depth about your craft. These discussions will be with one of the engineers at Syook whom you will end up working with and the final discussion will be with our CTO (Aman Agarwal). We will try and see how you can augment our engineering culture and we’ll discuss the bigger picture also. You will also get to understand what your role is all about and how you can grow with us. Feel free to ask for feedback and any other questions you may have about the company and we will be happy to share the same.

If you reach this stage, it automatically means that we’re convinced of your technical skills. However, that’s never enough for us. We want to ensure that you will feel comfortable working with us and that we can give you an environment where you can be your productive best. We will use this discussion to understand what you bring to the table apart from your technical skills in terms of initiatives, personality, and a certain entrepreneurial mindset.

We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.

A Technical Delivery Manager/Project Manager is required to join the team that will be delivering a large-scale business initiative.

The role is accountable for the technical delivery of a large-scale technical transformation project focusing on upgrading the network fabric of our key data centres. Delivery teams are located in various locations around the globe. 

Specific Responsibilities / Accountabilities:

• Technology delivery – lead the delivery across all technology teams in the workstream throughout the end to end delivery chain
• Planning - Accountable for all technology planning activities, including working closely with Workstream Lead to ensure technology plans are fully and correctly reflected in overall workstream plans and roadmaps
• Dependency management - Ensures all impacts of dependencies are addressed in the overall project plan. Effectively work across the organization to ensure all dependent teams are aligned with the project plans and schedules
• Risk and Issue Management – Ability to proactively manage risk and issues for the workstream in a timely manner and have the confidence to make decisions to mitigate or resolve when required. Work closely with workstream lead to ensure RAIDS are fully documented, mitigated and escalated as required.
• Leadership – Lead and work closely with all members of the team, including business analysts, architects, QA and development management to ensure all aspects from intake, requirements, design and testing are fit for purpose and delivered in a timely manner for planning and execution
• Team performance - Work closely with the Scrum Masters and Vendor management (where required) and QA to ensure the delivery performance of the teams throughout execution and identify opportunities to optimize to improve timeliness, throughput and quality.
• Problem solving and decision making – sound judgment at a senior management level using assertiveness and influencing skills to ensure items are discussed and decisions made and agreed in a timely manner
• Governance – Manage any workstream technology team governance and adhere to the overall programme governance to ensure all stakeholders and team members are aligned and effective in delivery
• Reporting – Ensure reporting is provided as required on a regular basis against roadmap, plans and any performance KPI’s and OKR’s for your teams
• Communication - Working closely and collaboratively with the Project management office to identify and manage all stakeholders, providing visibility and transparency
• Financial Management and Project Accounting – Providing the critical data required for the project management function to monitor and track financial health, analysing resource requirements across multiple projects or across programmes to meet strategic goals

Essential Skills/Experience Required:

• Experience in running scaled agile teams
• Previous experience of working in a large scale, Top Tier Investment Bank or for a wider Financial Services Organisation
• Experience of setting up and working on a Greenfield Programme of work
• Proven experience in delivering large-scale technical programmes in a hands-on capacity
• A software delivery background would be highly beneficial due to the technical nature of the deliverables
• Extensive stakeholder management experience up to senior level, alongside the management of external vendor relationships
• Experience of working in a complex, high-paced environment with a global team
• Excellent communication skills both written and verbal

Key Stakeholders

• Workstream Lead
• PMO
• Scrum Masters/Scrum of Scrums
• Other Delivery Managers for dependencies
• Development leads
• QA Lead
• Product Owners
• Business Sponsors
• Lead BA
• Lead Solutions architects
• Service (Release to BAU)