Corporate Sales Executive

Looking for a skilled Oracle Finance Functional Analyst with hands-on experience in Oracle EBS R12 (min 2 modules) and Fusion Financials.

Key Skills:

• Strong knowledge of P2P, O2C, GL
• Proficient in SQL & ITIL processes
• Experience with Oracle EBS/Fusion support & enhancements
• Excellent communication & problem-solving skills
• Must be open to UK shifts (1:30–10:30 PM / 2:30–11:30 PM)

Good to Have:

• Oracle certification
• Experience in global support environments

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time virtual assistant who will be full time influencer marketing executive

Skills

1. Strong analytical skills

2. ⁠excellent communication skills

3. Adaptability: Willingness to learn new tools and techniques as digital marketing trends evolve.

4. ⁠Team Collaboration: Ability to work effectively within team environment, collaborating with marketing specialists, designers, and developers.

5. ⁠Problem-Solving: Aptitude for identifying issues or challenges and proposing solutions to improve efficiency and effectiveness.

6. Research Skills: Ability to conduct market research, competitor analysis, and trend

7. ⁠Content Management: Basic understanding of content creation, editing, and publishing for various marketing materials

8. ⁠Proficiency in Ms office & Canva

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Responsibilities

• Gather and evaluate user requirements in collaboration with product managers and engineersIllustrate design ideas using storyboards, process flows and sitemapsDesign graphic user interface elements, like menus, tabs and widgetsBuild page navigation buttons and search fieldsDevelop UI mockups and prototypes that clearly illustrate how sites function and look likeCreate original graphic designs (e.g. images, sketches and tables)Prepare and present rough drafts to internal teams and key stakeholdersIdentify and troubleshoot UX problems (e.g. responsiveness)Conduct layout adjustments based on user feedbackAdhere to style standards on fonts, colors and images

Requirements and skills

• Proven work experience as a UI/UX Designer or similar rolePortfolio of design projectsKnowledge of wireframe tools (e.g. Wireframe.cc and InVision)Up-to-date knowledge of design software like Adobe Illustrator and PhotoshopTeam spirit; strong communication skills to collaborate with various stakeholdersGood time-management skillsBSc in Design, Computer Science or relevant field

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large scale social or location-based app.

Client:- E&Y

Role:- Permanent

Experience in full cycle implementation of software development projects using .NET 4.0 and above, C#, ADO.NET, ASP.NET, MVC.

Experience in developing Web API and RESTful web services.

Experienced with client-side programming HTML, CSS, AJAX

Experience with Javascript frameworks like AngularJS, BackboneJS, jQuery, jQuery Mobile.

Programming skills on SQL Server with strong database design.

Good experience with design patterns, object-oriented design and programming.

Must have good analytical, debugging and problem-solving skills.

Good communication skills.

What You Need for this Position:

5+ yrs. of experience in .NET 4.0 and above, ASP.NET, MVC.

5+ yrs. of experience in jQuery and Javascript.

5+ yrs. of experience in CSS.

5+ yrs. of experience in LINQ and entity framework.

Required Candidate profile

Strong analysis, design, programming and testing skills

Excellent Coding Skills

Ability to learn new Technologies

Must be a self-starter who requires minimal supervision.

Good communication skills, experienced in direct client interaction

Should be capable of executing projects independently

Should be creative, quick learner and hard working

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

• A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position.
• Ability to adapt, change and grow quickly as we scale the organization
• Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
• Minimum 5 years of experience in writing excellent Javascript; all standards-compliant, cross-browser and cross-device.
• Strong experience with React and/or Angular and willingness and interest in learning more about both Angular and React.
• Good understanding of building shared UI components and test-driven development. plus a sharp eye for design and UX details.
• You share your ideas and continuously improve yourself and the team around you
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• React / Angular / WebComponents / Vue.js TypeScript
• ELK, Jaeger, Prometheus & Grafana
• Microservices architecture
• Cypress / Jest / Cucumber.js
• CircleCI

What we offer

• We offer you a chance to be part of a truly amazing journey in a company that sets very high targets and works hard to achieve them. You will be able to work with smart, motivated, and engaged co-workers from all over the world, in an intense and very energetic environment. This leads to you having a tangible impact on the way that we operate and expand our business.

Some of the highlights of the package include:

• Strong technical culture of continuous innovation and improvement
• Chance to become a shareholder of Gelato!
• Flexible festive holidays, swap days off according to your values and beliefs.
• Work at one of our hub city offices or even remotely
• And much much more!