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Product Support Engineer - ANAROCK Group (ApnaComplex)
ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
The primary responsibility of this role is to handle technical requests filed by the end users of the product, handle troubleshooting and resolve errors.
Key job responsibilities
- Troubleshoot Issues
- When technical issues with the product arise, production support engineers must act quickly to analyze the available data and find the root cause of the problem. They may then develop a solution themselves or pass the problem on to other engineering team members, all the while providing users with progress updates.
- Contribute to Product Development
- Production support engineers participate in all stages of the product development process, including designing, building, and testing. They also create useful tools such as internal software to automate key processes or platforms where customers can send inquiries and reviews.
- Assist Users
- This role entails interacting with product users, often external customers but sometimes also employees. These interactions can occur in various setups, including in-person meetings, phone calls, emails, and live messaging chats. In all of these cases, it’s vital to address concerns promptly and maintain a helpful attitude.
- Prepare Technical Documentation
- Production support engineers prepare extensive documentation when logging product issues, as they must note all details, including their observations, diagnoses, and action steps. Other common tasks include weekly reports summarizing production performance, release notes for upgrades, and troubleshooting guides.
- Suggest Improvements
- Because production support engineers deal with product issues first-hand, they can readily suggest overall product improvements, such as features that customers want. Ideally, they should also proactively evaluate engineering processes and provide recommendations to increase efficiency
Basic Skills & Qualifications
- 1-5 years of relevant experience.
- Should be familiar with Database tools (such as excel or MySQL)
- Should be familiar with Industry-specific tools (such as programming languages)
- Should be familiar with Customer support software (such as Zoho Desk, Zendesk, or LiveAgent)
Skills that will help you build a success story with us
- Problem Solving skills.
- Technical expertise
- Customer Service
- Attention to detail
- Multitasking
Locations: Bangalore
Quick Glances:
- What to look for at ApnaComplex
- Who are we A glimpse of ApnaComplex, know us better
- ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
Responsibilities
- Learn or know Monkey X and integrate your existing game development knowledge into the codebase.
- Help mentor and direct other developers on the team
- Become the right hand of the lead developer and offer assistance as needed
Requirements
- Unity, Cocos2d, Flixel, Arcade, Pygame, Phaser, or other game framework experience.
- The ability and comfort to learn new languages and frameworks quickly
- At least one shipped game, portfolios of games welcome
- C#, Java, VB.NET, Objective C, C++, or other object oriented programming language and OOP experience required.
- Knowledge of Design Patterns
MUST AWS Solution Architect Professional Certification
MUST 4+ years development experience in either Python, PHP, Go, Ruby -
coding experience
Nice to have Understanding of “TDD” (Test driven development
MUST 4+ years experience with continuous integration tools (Buildkite,
CircleCI, Jenkins, Bamboo)
MUST 4+ years experience with observability tools (One of NewRelic,
DataDog, Grafana, CloudWatch, similar)
MUST 4+ years experience with logging tools (one of SumoLogic, Scalyr,
Splunk, ElasticSearch, Elk, similar)
MUST 4+ years experience with configuration-as-code tools (one of
Terraform, CloudFormation, Ansible, Puppet, Chef)
MUST 2+ years experience with Docker containers / 12 factor
applications
MUST 1+ years experience with Kubernetes
AEM Developer
at Reputed MNC client of people first consultant
Experience: 3-6 years
Location: chennai
Job summary
AEM, Java, Jenkins, DevOps
"Experience on Agile methodology.
- Hands on experience on AEM, JCR, Apache Sling, Apache Felix
- Develop AEM templates, components, fragments and experiences
- Work extensively in Core Java 1.8, JEE, AEM 6.2, AEM 6.1, AEM 6.0, CQ5.5, Apache CXF
- Translates business requirements into AEM specific implementation, specifications, designs, Authors content, etc.
- Make changes to AEM site content, assets, pages, workflow, etc.
- Design and build components, templates, dialogs, and workflows using the AEM architecture (Sling, CRX, OSGI, JCR)
- Diagnoses and solve technical problems related to content management such as search result accuracy, dynamic content linking, formatting, image scaling, internationalization, and personalization
- Need to work in J2EE Web Technologies using Servlets, JSP, spring, Hibernate, Java Beans, Collections, JDBC, JavaScript, XML, HTML, DHTML, and CSS.
- To work on agile methodology, rapid development and prototyping environment"
Techincal Skills
Good to have JDBC, ANSI SQL, Jenkins, Core Java, DevOps, Adobe AEM
- Good understanding of UI technologies like PHP JQuery JavaScript HTML 5 CSS Pearl Curl
- Good understanding of backend technologies like Java EE Servlets JSP Tag libraries and JSTL skills combined with a good understanding of Enterprise Java frameworks such as Spring and Hibernate
- Preferred Knowledge in Day CQ foundational concepts including the CRX repository the CQ platform the use of core frameworks such as Apache Sling and Apache Felix a solid understanding of all Day CQ building blocks including templates components dialogs widgets etc and the CQ development and deployment process
- Maintain and build solutions on top of the AEM Scene 7 DAM and SoCo modules
- Create and integrate content-driven applications on top of the CQ core platform and integrate with other systems
Job brief
Would you like to take the opportunity to part of a passionate and talented group of people to transform the future of finance? You will working on creating a mobile app for people in need and wants funds real time.
Key Responsibilities:
- Writing clean and efficient codes for Android applications
- Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
- Collaborating with cross-functional teams to define and design new feature.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Ability to brainstorm and come up with solutions to open ended problems.
- Ability to take ownership and drive initiatives end to end.
- Desire to learn and dive deep into new technologies on the job.
- Solid understanding of CS fundamentals-Operating Systems, Databases and Data Structure.
Knowledge and Skills:
- Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
- Proficient understanding of code versioning tools such as Git
- Familiarity with RESTful APIs to effectively integrate Android applications
- Solid understanding of the full mobile development life cycle.
- Passion for products and aspiration to make a big impact.
- Solid engineering principles and clear understanding of data structures and algorithms.
- Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
- Experience working with Google Maps, Social APIs, Geo-locations, Media permissions, SMS fetch, etc.
- Experience in memory management and in designing high- performance apps
Associate Image Processing Engineer
at Digitectura Technologies Private Limited
Require Someone skilled in python / C/C++ to work on new products and also support existing AI based products .
Should be open to learning new frameworks
Performance Testing
With C#/Java, and basic coding knowledge.
At Regions, the Performance Engineer conducts a
wide range of quality control tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements as well monitor the performance of the production systems.
Primary Responsibilities
- Collaborates with other engineers to develop
testing and monitoring approaches
- Focuses on assurance in the areas of error
rates, response times, and impact to infrastructure
- Designs, scripts, configures, and run
performance tests to validate production readiness of software applications and
infrastructure for stability and performance
- Supports testing needs of new projects,
infrastructure upgrades, and application enhancements by validating application
functionality against documented test cases
- Uses dashboards that enable efficient
monitoring of applications and systems running in production environments to
troubleshoot issues and report finding.
Requirement:
Qualification - BE / B-tech (CS/EEE/ECE/IT) • You hold a bachelor's or master's degree in software engineering/IT • Ideally you have a first professional knowledge of building production quality cloud solutions. • Familiar with AWS, AWS Lambda, AWS Cloud Formation, AWS Cloud Watch and AWS IoT Greengrass. • You have experience with NoSQL Databases and designing REST APIs. The following languages are used: Python, Node.js, JavaScript. • Proficient in Data Structures and Algorithms. • A team player who likes to share with & learn from other colleagues