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We are looking for a technically sound and service-oriented Tech Support Executive to join our growing team. This role involves supporting the field deployment of our smart tracking solutions, assisting clients with troubleshooting, and ensuring seamless operations across devices and platforms.

Key Responsibilities:

• Provide technical support for IoT-based tracking systems and devices
• Assist with hardware installation coordination and on-site deployment
• Troubleshoot device or software issues in collaboration with the engineering team
• Maintain documentation, inventory logs, and support tickets
• Coordinate with vendors and logistics teams for efficient service delivery

Desired Skills & Attributes:

• Basic understanding of electronics, GPS, and IoT systems
• Good communication and problem-solving skills
• Comfortable working on-field and off-site support (as required)
• Familiarity with tools like MS Excel, Google Sheets, or support software
• 
  

NOTE: We welcome aspiring Electronics Diploma students and fresh graduates for a 6-month hands-on internship in the domain of smart logistics and IoT-based security systems. You’ll gain real-world experience supporting the deployment, testing, and technical servicing of cutting-edge tracking solutions.

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Job Title - Sr Software Developer

Location - Sector 5 , Salt Lake

Shift Timings - 2:15 PM to 11:30 PM

Week Off - All Sundays and Alternate Saturdays. Sat will be halfday

Job brief:

We are looking for a Senior Software Developer specializing in .Net to build software using languages and technologies of the .NET framework.You should be a pro with third-party API integration and application programming.

In this role, you should be able to write smooth & functional code with a sharp eye for spotting defects. You should be a team player and an excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Job Responsibilities:

• Work in a development team to develop integrated ASP.NET applications.

• Write clean, scalable code using ASP.NET Framework, programming language (C#), and Rest API.

• Write SQL Server Queries and normalize SQL table structure.

• Revise, update,refactor and debug code.

• Improve existing software

• Develop documentation throughout the software development lifecycle (SDLC)

• Serve as an expert on applications and provide technical support

Job Requirements:

• Required at least 4 years of Software development using C# .NET.

• Good Knowledge of SQL Server, and design/architectural patterns for .NET Framework Web Application)

• Good Knowledge on Bootstrap, jQuery, HTML, CSS3 and XML

• Familiarity with architecture styles/APIs (REST, Web API, Json)

• Excellent troubleshooting and communication skills

• BSc/BA in Computer Science, Engineering, or a related field

CTC, Bonuses & Rewards: -

Salescom Services Private Limited is an equal opportunity employer in the local industry.Our operations and company visions are quite a niche and heavily focused on being massively successful operations engaged in next-generation sales & marketing wins, support, and information technology-enabled services & solutions. CTC for the right employee is not pre-defined as such however will be a best-fit match to the local industry standards. Come, interview with us, figure out if we both are the right fit for each other, and the rest will follow suit.

Interested candidates are requested to apply for this job

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

Job Summary

• Must be proficient in PHP, MySQL, Laravel, Codeigniter, Core PHP
• Min 4 yr exp.
• Should have knowledge with PHP, laraval, MySQL, CSS, HTML, Javascript, AJAX. Core PHP, WordPress etc
• Should have excellent written and verbal communication skills (English).
• Must have the capacity to work independently and also as a part of a team.
• Must have dedication and commitment towards work and time.

Responsibilities and Duties

• Able to grasp requirements quickly.
• Understand requirements and drive projects with high-quality output.
• Should be a team player and bring positive influence within the team
• Ensuring high-performance and availability and managing all technical aspects of the project
•  

Qualifications and Skills

• Educational Qualification: Bachelor's (Preferred)
• Good communication
• Team work understanding

Note:-Work From Office only

Location -Kolkata/Mumbai

Job Description:

-             Write, edit, and proof articles for Internal Communications

-             Write copies for branding collaterals like posters, brochures etc.

-             Co-ordinate with business units to gather information and craft articles, messages, or newsletters

-             Responsible for managing content and updating the Intranet using the CMS

-             Message and Newsletter creation using builder tool

-             Writing and editing for marketing collaterals

Specification / Skills / Experience

• Good writing experience
• Proficiency in English, a very high standard of both spoken and written language
• Independent and self-manage the work load
• Robust writing skills - the selected candidate will be writing and editing content on a daily basis
• University degree in journalism, media studies or related qualification
• A cross-cultural background
• Ability to manage more than one project at a time working under tight deadlines
• Strong organizational skills
• Working knowledge of Microsoft Word, Excel & PowerPoint, Photoshop (added advantage).

Primary Skills: Excellent writing and communication skills. Exposure to on-line content along with content management skills

Secondary Skills: Exposure to social media; project planning

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

About the Company

Our client is one of the leading TMT bar manufacturer and exporter in India. It is a well known group that achieves a turn over of 3000 Cr per annum. The group is setting a construction & architecture oriented omni channel B2B & B2C platform.

Job Description

Experience : 3-5Years

Requirement

• 3+ years of backend/full-stack development experience
• Proficient knowledge of a back-end programming language i.e Node.Js
• Experience with AWS services,Mongo DB
• Experience with RabbitMQ or similar queuing system
• Experience with Redis/ElasticSearch/PHP is a plus
• Familiarity with CI/CD pipeline tools like Jenkins
• Experience in handling a team
• Good at Design patterns, Algorithms, and Data structures.
• Have outstanding leadership skills, excellent people/communication, and negotiation skills
• Good knowledge of working with Git 

• User authentication and authorization between multiple systems, servers, and

           environments.

• Integration of multiple data sources and databases into one system

           Management of the hosting environment, including database administration

           and scaling an application to support load changes

.

Regards
Team Merito