Content Writer

Strong Transaction associate profile

Mandatory (Experience 1): 6 months+ of exprience in documentation (Open to fresh graduates / entry-level candidates, no prior experience is mandatory)

Mandatory (Experience 2): Must have the ability to coordinate end-to-end transaction lifecycle, documentation, and internal coordination

Mandatory (Tools): Must have good working knowledge of MS Office, especially Excel

Mandatory (Skills): Must have strong attention to detail, structured working style, and clear communication

Preferred

Preferred (Education): Education in B.Com / CS / Legal or similar streams

Preferred (Note): Immediate joiners preferred

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

We are seeking a highly creative and experienced Video Editor to join our marketing

team. The ideal candidate will have a minimum of 2 years of experience working as

a video editor, with a strong background in Adobe Premiere Pro, Adobe After

Effects, Adobe Illustrator, and Adobe Photoshop. The candidate will also have a

good understanding of 2D animation, and be proficient in using Figma.

Responsibilities:

 Edit and create engaging video content for various marketing campaigns,

including Facebook and Google ads

 Work closely with the marketing team to ensure all videos align with campaign

goals and objectives

 Utilise Adobe Premiere Pro and Adobe After Effects to edit and enhance

video footage

 Use 2D animation skills to bring visual elements to life in videos

 Utilise Figma to create visual assets for videos

 Collaborate with the marketing team to ensure that all videos are on-brand

and aligned with the overall marketing strategy

 Stay up-to-date on the latest video editing techniques and trends

 Continuously strive to improve the quality of video content produced by the

marketing team

Requirements:

 Minimum of 2 years of experience working as a video editor

 Strong background in Adobe Premiere Pro and Adobe After Effects

 Good understanding of 2D animation

 Proficiency in using Figma

 Experience creating Facebook and Google ads

 Strong creative skills and ability to think outside the box

 Strong attention to detail and ability to work in a fast-paced environment

 Excellent communication and collaboration skills

: 

 Become a part of 500K to 2.5Mn and above the growth journey of this fastest

growing consumer startup.

 Earn good karma by serving mums and mums-to-be

 Too lazy to cook food? We have got your lunch covered with an amazing list

of new items every day

 ESOPs

 Comprehensive Health Insurance plans

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

• The incumbent is solely responsible for executing a project effectively & efficiently, within the given deadline. One point contact for all the assignment related issues.
• The incumbent should have the ability to manage various projects efficiently at a time.
• Able to explain the concept of Mystery Shopping to Freelancers and should make sure that they register & assign shops to Freelancers based on the criteria provided by the clients
• Train and guide shoppers to perform the audits as per client requirements
• Makes sure that the assignment timelines are strictly followed.
• Should be proactive in getting new Freelancers and add them into our database
• The incumbent should have knowledge about international job portals
• The applicant should be prompt in handling client queries