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Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Key Factors:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

SAP ABAP Consultant will work closely with ABAP Lead, ABAP Team and functional teams who has ABAP skills providing SAP Technical implementation and support skills to an International Corporation. The candidate will be expected to ensure a well-coordinated working relationship is established between on-site and off-site team members.

The candidate must have an understanding of the more technical and less functional aspects and development processes related to SAP ECC 6.0.

Roles & Responsibilities:

 Responsible for the design, development, delivery and support of complex SAP solutions.

 Should have implementation/Roll out/support experience.

 Expertise in SAP ABAP Reporting, SAP Scripts, Smartforms, User-Exits / Customer-Exits, ALE’s, IDOC’s, BAPI’s, BADIs, Enhancement Framework, ALE, IDOCs, BAPIs, ABAP Objects, BDC/LSMW, Dialog programming, Workflows and Proxy based developments.

 Experience in ABAP / Java Webdynpro and Netweaver PI is desirable.

 Experience in designing and developing technical specifications and solutions for a given assignment.

 Should have excellent debugging and problem-solving skills.

 Experience with ECC version 6.0 will be highly regarded

 Strong Experience with SAP SD, MM and FI/CO modules

 Should be a good team player with the ability to mentor the peers and juniors.

 Should have excellent verbal and written communication skills

Job Description:

As a Backend Developer, you will:

• Implement server-side logic to ensure high performance and responsiveness to requests from the front-end.
• Integrate machine learning models for fraud detection, enhancing the security and reliability of our applications.
• Manage database operations, ensuring the integrity, security, and efficiency of data storage and retrieval.
• Collaborate with cross-functional teams to develop and maintain scalable, robust, and secure applications.

Responsibilities:

• Development of all server-side logic, definition, and maintenance of the central database.
• Ensuring high performance and responsiveness to front-end requests.
• Integrating data storage solutions, including databases, key-value stores, blob stores, etc.
• Implementing security and data protection measures.
• Integrating machine learning models for advanced data processing and analysis.

Key Performance Indicators (KPI) For Role:

• Quality and efficiency of backend systems developed.
• Effectiveness in integrating and deploying machine learning models.
• Database performance and security measures.
• Positive feedback from team members and stakeholders.
• Adherence to coding standards and best practices in backend development.

Prior Experience Required:

• Minimum 3+ years of backend development experience.
• Proficient in Node.js or Python (especially Django and Flask frameworks), or/and Go.
• Strong database management skills with both SQL and NoSQL databases.
• Experience in integrating and deploying machine learning models for real-world applications, specifically for fraud detection is highly desirable.
• Familiarity with RESTful API development and microservices architecture.
• Good understanding of asynchronous programming and its workarounds.
• Experience with cloud services (AWS, Azure, GCP) and serverless architectures.

Location:

Hyderabad

Collaboration:

The role involves close collaboration with frontend developers, data scientists, and project managers to ensure the seamless integration of backend services with front-end applications and data analytics models.

Salary:

Competitive, based on experience and market standards.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills Required:

• Strong analytical and problem-solving skills.
• Proficient understanding of code versioning tools, such as Git.
• Ability to design and implement low-latency, high-availability, and performant applications.
• Knowledge of security compliance and integrated security protocols.
• Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.
• Experience with containerization technologies (Docker, Kubernetes) is a plus.

Other Requirements:

• Proven ability to work in a fast-paced, agile development environment.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
• A portfolio showcasing successful backend projects.

Location: Ahmedabad, Surat, Mumbai, Pune, Hyderabad & Bengaluru

Freshers are also welcome, provided you are energetic and want to have a career in sales

Job Description :

• Tracking of inward enquiries & understanding technical requirements

Cost Estimation, Preparation & submission of quotation.

Communicating technical queries from clients & co-ordination with Design team.

Registration of orders & co-ordination with plant & clients

Updating the order execution progress to the Sales team/Dealers/Customers.

Coordinating with Channel Partners for Vendor Registration, quotation, & pending orders.

• Tracking of online tender for valves & submission.

Follow –up with clients, Channel Partners, sub-vendors for approval.

Visiting clients for technical discussion, follow-up & closing deal.

Qualification : Sales Engineering and Sales skill

Technical Support and Communication skills

Customer Service skills

Excellent problem-solving and analytical abilities

Strong interpersonal and negotiation skills

Excellent Communication skill in verbal / Written in English, Hindi & / or Local language, Presentation, Convincing & Closing Skill

Experience in the Pumps, valves or construction industry is a plus

Bachelor's degree in Engineering or related field

Salary Commensurate as per the Knowledge, skills & expertise.

Required Skills:-

• Technical Demonstrations
• Product Demonstration
• Interpersonal Skills
• Sales Engineering
• Automation
• Sales Processes
• Sales Operations
• Technical Support
• Account Management

Job Description:

Must-Have (Unity):

• Strong understanding of Unity3D (Version >= 2019).
• Strong understanding of Unity’s Nested Prefabs.
• Strong understanding of Unity’s Classic InputManager & New InputSystem.
• Strong understanding of Joystick/Controller/Keyboard input mapping using Unity’s Classic InputManager & New InputSystem.
• Strong understanding of UI navigation using Joystick/Controller/Keyboard input.
• Strong understanding of UnityWebRequest and Rest APIs uses in Unity.
• Strong understanding of Save/Load data in JSON notation.
• Strong understanding of debugging Console/Standalone/Mobile applications.
• Good understanding of libraries and plugins like JsonUtility, NewtonSoft, DoTween and TextMeshPro.
• Good understanding of responsive UI implementation in Unity.
• Good understanding of streaming assets in Unity.
• Basic understanding of Unity Editor scripting.
• Basic understanding of Unity’s custom builds pipeline for Console/Standalone/Mobile applications.
• Basic understanding of CI/CD using Jenkins for Unity projects.

Must-Have (Others):

• Good understanding of JSON and XML notations.
• Good understanding of DLL (Dynamic Link Library) creation using Visual Studio.
• Good understanding of project management software like JIRA and YouTrack.
• Good understanding of using GitHub/GitLab platforms.
• Basic understanding of versioning systems like git.
• Basic understanding of Linux and Bash Commands.

Good To Have:

• Basic understanding of Consoles (Xbox, PlayStation, Nintendo) and Controllers (Wired, Wireless).
• Basic understanding of using Chromium based Browsers/WebViews in Standalone Unity applications.
• Basic understanding of Shaders especially Blur Shader.
• Basic understanding of UPnP, SSDP, and JsonRpc based communication protocols.
• Basic understanding of SCRAM based authentication mechanism.
• Basic understanding of libraries like StreamJsonRpc, StreamRpc, RSSDP, ZFBrowser/Embedded Browser.
• Basic understanding of TCP/IP Protocols and Network Streams in C#.
• Basic understanding of Reflection in C#.