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Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Review Criteria

• Strong Dremio / Lakehouse Data Architect profile
• 5+ years of experience in Data Architecture / Data Engineering, with minimum 3+ years hands-on in Dremio
• Strong expertise in SQL optimization, data modeling, query performance tuning, and designing analytical schemas for large-scale systems
• Deep experience with cloud object storage (S3 / ADLS / GCS) and file formats such as Parquet, Delta, Iceberg along with distributed query planning concepts
• Hands-on experience integrating data via APIs, JDBC, Delta/Parquet, object storage, and coordinating with data engineering pipelines (Airflow, DBT, Kafka, Spark, etc.)
• Proven experience designing and implementing lakehouse architecture including ingestion, curation, semantic modeling, reflections/caching optimization, and enabling governed analytics
• Strong understanding of data governance, lineage, RBAC-based access control, and enterprise security best practices
• Excellent communication skills with ability to work closely with BI, data science, and engineering teams; strong documentation discipline
• Candidates must come from enterprise data modernization, cloud-native, or analytics-driven companies

Preferred

• Preferred (Nice-to-have) – Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) or data catalogs (Collibra, Alation, Purview); familiarity with Snowflake, Databricks, or BigQuery environments

Job Specific Criteria

• CV Attachment is mandatory
• How many years of experience you have with Dremio?
• Which is your preferred job location (Mumbai / Bengaluru / Hyderabad / Gurgaon)?
• Are you okay with 3 Days WFO?
• Virtual Interview requires video to be on, are you okay with it?

Role & Responsibilities

You will be responsible for architecting, implementing, and optimizing Dremio-based data lakehouse environments integrated with cloud storage, BI, and data engineering ecosystems. The role requires a strong balance of architecture design, data modeling, query optimization, and governance enablement in large-scale analytical environments.

• Design and implement Dremio lakehouse architecture on cloud (AWS/Azure/Snowflake/Databricks ecosystem).
• Define data ingestion, curation, and semantic modeling strategies to support analytics and AI workloads.
• Optimize Dremio reflections, caching, and query performance for diverse data consumption patterns.
• Collaborate with data engineering teams to integrate data sources via APIs, JDBC, Delta/Parquet, and object storage layers (S3/ADLS).
• Establish best practices for data security, lineage, and access control aligned with enterprise governance policies.
• Support self-service analytics by enabling governed data products and semantic layers.
• Develop reusable design patterns, documentation, and standards for Dremio deployment, monitoring, and scaling.
• Work closely with BI and data science teams to ensure fast, reliable, and well-modeled access to enterprise data.

Ideal Candidate

• Bachelor’s or master’s in computer science, Information Systems, or related field.
• 5+ years in data architecture and engineering, with 3+ years in Dremio or modern lakehouse platforms.
• Strong expertise in SQL optimization, data modeling, and performance tuning within Dremio or similar query engines (Presto, Trino, Athena).
• Hands-on experience with cloud storage (S3, ADLS, GCS), Parquet/Delta/Iceberg formats, and distributed query planning.
• Knowledge of data integration tools and pipelines (Airflow, DBT, Kafka, Spark, etc.).
• Familiarity with enterprise data governance, metadata management, and role-based access control (RBAC).
• Excellent problem-solving, documentation, and stakeholder communication skills.

Role & Responsibilities

Define and Drive Design Strategy: Develop and implement a UX design strategy that aligns with the company’s goals and ensures a consistent, high-quality user experience across all products.

Collaborate Across Teams: Partner closely with Product, Engineering, Marketing, and other teams to understand business needs, user pain points, and technical constraints. Together, you’ll create user-friendly, innovative solutions.

Lead User Research & Testing: Oversee user research activities to gather insights about customer behaviors, needs, and pain points. Use these insights to inform design decisions and validate solutions through testing.

Create Exceptional Designs: Guide the team in developing user flows, wireframes, prototypes, and polished UI designs that bring ideas to life and delight users.

Leverage and Expand the Design System: Utilize our existing design system to ensure consistency, scalability, and efficiency across all designs. Collaborate with teams to integrate it seamlessly into every product and expand its scope to support evolving design needs.

Build and Maintain Design Systems: Own the creation and evolution of a design system to ensure consistency, scalability, and efficiency across all products.

Ideal Candidate

6-8+ years of UX/UI design experience, including 2+ years in managerial roles.

Expertise in design tools like Figma, Sketch, InVision, Rive, Framer, and Lottie.

Strong portfolio showcasing user-centered design and problem-solving skills.

Experience designing for Android, iOS, and responsive web platforms.

Solid understanding of UX principles, usability, and accessibility standards.

Bonus: Familiarity with HTML, CSS, and JavaScript; skills in animation or storyboarding

Identify and Solve UX Challenge: Proactively identify potential design issues, such as responsiveness or platform-specific nuances, and ensure solutions are effective and scalable.

SailPoint Engineer

Job Description

Essential Functions

·      Build, design, develop, test and deploy software releases using automation tools and scripts.

·      End to End SDLA activities.

·      Designs solutions that integrate with the current IAM platform including provisioning, de-provisioning, and integration of applications for authentication and authorization.

·      Prepares accurate and detailed requirement specifications documents, including workflows, processes, requirements, and gap analysis.

·      On-board applications into the SailPoint IIQ platform and integrate with provisioning plans.

·      Coordinate with change management to test, validate, evaluate new applications and functions to ensure information adheres to requirements and business needs.

·      Work with InfoSec and Technology infrastructure teams to implement development and deploy pipelines.

·      Modify and enhance deployment frameworks as needed for new functionalities

·      Understands overall SailPoint product architecture and functions to support stakeholder discussions

·      Document operational runbooks and coordinate with Dev teams to review the functional and deployment checklists

·      Runs and understands the process to deploy java and SQL scripts for Application deployments and review/enhance processes

·      Proactively identifies process improvements and works with Dev teams to implement changes

·      Fully understand source control tools and provides support for advanced administration tasks

·      Able to install and configure operations environment tools in IT stack (Azure DevOps, JIRA, Confluence, Logging and Monitoring tools) and basic administration

·      Assist IAM Operations, Development and integrated application teams with Disaster Recovery tasks during DR tests.

·      Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support project efforts

·      Engage is system administration to perform SailPoint system health checks and proactively work to reviving and restoring system health

·      Engage in defect management activities such as troubleshooting, root cause analysis, and produce related documentation

·      Assist development teams in implementing application changes and related code/release management

·      Maintain good relationships with customers and IT colleagues to meet customer service levels

·      Document status updates and maintain recurring report management cadence

·      Engage in training team members to maximize efficiency and identify methods to optimize daily work output

·      Problem-solve and think laterally as part of a team to meet the needs of the program

·      Required to perform duties outside of normal work hours based on business needs

·      Able to collaborate with teams across borders and streamline operational processes

Knowledge and Skills

·      Bachelor's Degree or equivalent combination of education and experience

·      Typically, 3-5 years of directly related experience.

·      3-5 years of directly related experience including working with enterprise IDM Products, commercial IAM products for a sizeable enterprise (preferably 5,000+ employees/Identities), user provisioning, and developing solutions for Identity Management, Single-Sign & Reduced Sign On, and Web Access Management

·      4+ years of operational experience with ongoing maintenance of company operating systems such as Email Administration (Exchange), Identity and Access Management (IAM) solutions, and Identity and User Account Management platforms

·      3+ years of experience using Java, JavaScript, XML, DSML.

·      5+ years of experience in SailPoint IdentityIQ and FAM solutions.

·      Experience with Databases (Oracle, Sybase, MSSQL, MySQL)

·      Experience with SailPoint IdentityIQ v7.x,8.x

·      Experience in identity management provisioning processes (lifecycle management processes, access request and access reviews)

·      Experience in testing processes (e.g., performance testing, System Integration, automated testing, test scripts, test cases and test plans)\.

·      Conducting code reviews.

·      Conducted ITIL standards activities for incidents, changes and enhancements.

·      Experience in deploying and maintaining software applications- Azure, Windows AD.

·      Familiar with cloud computing platforms and models is a plus.

·      Experience with directory management such LDAP/Active Directory solution

·      Experience with virtual directory solutions

·      Experience supporting SailPoint IIQ including monitoring tasks, initiating certifications, and executing reports.

·      Previous experience with Linux, Tomcat, ServiceNow, SQL Server etc.

·      Experience building custom connectors on the backend. (SailPoint/Java)

·      Experience managing Incidents, Service Request and Changes within defined SLAs.

·      SailPoint Implementation Experience

·      Experience in SailPoint LCM and PE Modules

·      Experience in Access Governance and Compliance

·      Knowledge of Role Engineering and SODs

·      Custom modules Development experience

• Minimum 4+ years of experience in building Web applications using ASP.net, web API, SQL Server, and Testable code.
•  C# with Strong in OOPS
• Experience in architecting and designing web applications and services
• Must have at least *3 to 6 months of experience using React or Node JS.
• Passion for building and delivering great software with a strong sense of ownership, while working closely with junior team members.
• Conceptual knowledge of middleware architecture.
• Strong experience with Agile processes.
• Exposure to tools to optimize web application performance-MH
• Understanding and experience in working with Product Management, Design, and DevOps teams.

Responsibilities:

• Research, design and build highly reliable, available and scalable solutions that can

handle Millions of API calls across systems.

• Own large technical deliverables and execute in a structured manner, complete ownership

of functional Services that your team is responsible for.

• Take the accountability of the overall health of the products you build and predictability

of the deliverables of your team.

• Platformism components as libraries, utilities and service and promote reuse.

• Be able to conceptualize and develop prototypes quickly.

Requirements

• Ability to take ownership of projects under the guidance of your mentor.

• Must be an excellent problem solver.

• Must be familiar with one of the languages Java, Spring, Hibernate, microservices etc.

object-oriented high level proprietary or open-source language with strong programming

constructs.

• Solid understanding of DS and algorithms, OOP concepts, and MVC architecture.

• Communicating with customers, making outbound calls to potential customers and following up on leads.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Creating and maintaining a database of current and potential customers.
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services.
• Upselling products and services.
• Researching and qualifying new leads.
• Closing sales and achieving sales targets.

Selected candidate's day-to-day responsibilities include:

1. Speaking to parents (leads given by us) and:

   1. Convincing them to book a consultation (paid or free, as applicable)

   2. Upselling/converting to paid subscriptions/courses and programs, wherever applicable

2. Communicating with prospects via email and whatsapp
3. Creating and maintaining MIS and daily reports

Experience: 3+ years of experience in Cloud Architecture

About Company:

Cloud Architect / Lead

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

• Propose efficient technical solutions and programming design
• Write technical specifications (COBOL/400)
• Do development and unit testing in COBOL/400