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Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

As a Solution Architect, you will collaborate with our sales, presales and COE teams to provide technical expertise and support throughout the new business acquisition process. You will play a crucial role in understanding customer requirements, presenting our solutions, and demonstrating the value of our products.

You thrive in high-pressure environments, maintaining a positive outlook and understanding that career growth is a journey that requires making strategic choices. You possess good communication skills, both written and verbal, enabling you to convey complex technical concepts clearly and effectively. You are a team player, customer-focused, self-motivated, responsible individual who can work under pressure with a positive attitude. You must have experience in managing and handling RFPs/ RFIs, client demos and presentations, and converting opportunities into winning bids. You possess a strong work ethic, positive attitude, and enthusiasm to embrace new challenges. You can multi-task and prioritize (good time management skills), willing to display and learn. You should be able to work independently with less or no supervision. You should be process-oriented, have a methodical approach and demonstrate a quality-first approach.

Ability to convert client’s business challenges/ priorities into winning proposal/ bid through excellence in technical solution will be the key performance indicator for this role.

What you’ll do

• Architecture & Design: Develop high-level architecture designs for scalable, secure, and robust solutions.
• Technology Evaluation: Select appropriate technologies, frameworks, and platforms for business needs.
• Cloud & Infrastructure: Design cloud-native, hybrid, or on-premises solutions using AWS, Azure, or GCP.
• Integration: Ensure seamless integration between various enterprise applications, APIs, and third-party services.
• Design and develop scalable, secure, and performant data architectures on Microsoft Azure and/or new generation analytics platform like MS Fabric.
• Translate business needs into technical solutions by designing secure, scalable, and performant data architectures on cloud platforms.
• Select and recommend appropriate Data services (e.g. Fabric, Azure Data Factory, Azure Data Lake Storage, Azure Synapse Analytics, Power BI etc) to meet specific data storage, processing, and analytics needs.
• Develop and recommend data models that optimize data access and querying. Design and implement data pipelines for efficient data extraction, transformation, and loading (ETL/ELT) processes.
• Ability to understand Conceptual/Logical/Physical Data Modelling.
• Choose and implement appropriate data storage, processing, and analytics services based on specific data needs (e.g., data lakes, data warehouses, data pipelines).
• Understand and recommend data governance practices, including data lineage tracking, access control, and data quality monitoring.

What you will Bring 

• 10+ years of working in data analytics and AI technologies from consulting, implementation and design perspectives
• Certifications in data engineering, analytics, cloud, AI will be a certain advantage
• Bachelor’s in engineering/ technology or an MCA from a reputed college is a must
• Prior experience of working as a solution architect during presales cycle will be an advantage

Soft Skills

• Communication Skills
• Presentation Skills
• Flexible and Hard-working

Technical Skills

• Knowledge of Presales Processes
• Basic understanding of business analytics and AI
• High IQ and EQ

Why join us?

• Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• Gain hands-on experience in content marketing with exposure to real-world projects.
• Opportunity to learn from experienced professionals and enhance your marketing skills.
• Contribute to exciting initiatives and make an impact from day one.
• Competitive stipend and potential for growth within the company.
• Recognized for excellence in data and AI solutions with industry awards and accolades.

What You’ll Be Doing

• 🛠 Write code for web and mobile apps, fix bugs, and work on features that people will actually use.
• 💡 Join brainstorming sessions and help shape our products.
• 🚀 Things move fast here, and you’ll learn as you go.
• 🤝 Work closely with everyone—designers, developers, and even marketing folks.
• 🔧 Diving into Our Tech Stack: React, React Native Node, Express, Python, FastAPI, and PostgreSQL.

What We’re Looking For

We’re not looking for perfection, but if you’re curious, motivated, and excited to learn, you’ll fit right in!

For Backend Engineers

• 💻 Strong knowledge of Python, FastAPI, and PostgreSQL.
• 🔍 Solid understanding of Low-Level Design (LLD) and High-Level Design (HLD).
• ⚡ Ability to optimize APIs, manage databases efficiently, and handle real-world scaling challenges.

For Frontend Engineers

• 💻 Expertise in React Native.
• 🎯 Knowledge of native Kotlin (Android) and Swift (iOS) is a big bonus.
• 🚀 Comfortable with state management, performance optimization, and handling platform-specific quirks.

General Expectations for All Engineers

• 🛠 While you’ll be specialized in either frontend or backend, you should be good enough to fix bugs in both.
• 🔍 You enjoy figuring things out and experimenting until you get it right.
• 🤝 Great communication skills and a collaborative mindset.
• 🚀 You’re ready to dive in and make things happen.

Interview Process

If we like your application, Be ready to:

1. Solve a data structures and algorithms (DSA) problem in your preferred programming language.
2. Answer questions about your specialized area (frontend/backend) to showcase your depth of knowledge.
3. Discuss a real-world problem and how you’d debug & fix an issue in both frontend and backend

Why Join Us?

• 💡 Your work will matter here—no busy work, just real projects with real outcomes.
• 🚀 Help shape the future of our company.
• 🎉 We’re all about solving cool problems and having fun while we do it.

Key Responsibilities:

• Install, configure, deploy, and administer Camunda 7 &8 for enterprise-level applications.
• Design and model BPMN workflows and DMN decisions using Camunda Modeler.
• Set up Single Sign-On (SSO), monitoring, and logging frameworks within the Camunda BPM environment.
• Develop, deploy, and monitor workflows in Camunda Cockpit, resolving any technical issues as they arise.
• Integrate Camunda workflows with Microservices and SpringBoot frameworks.
• Collaborate with database teams to design and optimize SQL queries and stored procedures for Camunda-based applications.
• Develop and consume RESTful and SOAP web services, ensuring seamless integration with external systems.
• Handle JSON and XML objects within workflows to ensure data integrity and accuracy.
• Utilize Docker and Kubernetes for containerization and orchestration of Camunda BPM services.
• Stay updated with the latest trends and best practices in Camunda BPM and related technologies.

Required Skills:

• 4-8 years of experience with Camunda BPM and Java J2EE development.
• Strong experience with BPMN workflow modeling and DMN decision modeling in Camunda Modeler.
• Proficiency in setting up and configuring SSO, monitoring, and logging frameworks in Camunda BPM.
• Experience with Microservices architecture and SpringBoot.
• Solid understanding of database concepts with practical knowledge of SQL and stored procedures.
• Expertise in developing and integrating RESTful and SOAP web services.
• Hands-on experience with JSON and XML object handling within workflows.
• Experience with Docker and Kubernetes for containerized deployments.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Relevant certifications in Camunda BPM, Java, or related technologies are a plus.

About Ace Online 

ACE Online is the digital education initiative by ACE Engineering Academy, which is India’s leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance, and trust.

Thousands of our students have secured Top 10, Top 100 & Top 1000 Ranks in some of India’s toughest engineering competitive examinations consistently since our inception in 1995.

Our digital platform today boasts more than 1 lakh+ paid learners streaming 400+TB of learning content and attempting 2.6 million+ mock tests since our launch in 2019.

Having completed our zero-to-one journey, we now invite you to join our mission of scaling our product. 

Role Title - HR Manager 

Total Experience - 5-9 years

Relevant Experience - 5+ Years

Role Summary - 

We are looking for an HR Manager to support and Lead the HR Department in various aspects of HR functions . As an HR Manager, your primary responsibility is to support the human resources department in various aspects of HR functions. You will play a crucial role in managing employee relations, recruitment, Training and development , performance management, and other HR-related activities. You will work closely with team members to ensure the effective implementation of HR policies and procedures.

Responsibilities:

1. Recruitment and Selection: Assist in sourcing, screening, and interviewing candidates for various positions. Coordinate with hiring managers and external recruitment agencies, if required. Conduct reference checks and issue employment contracts.
2. Onboarding and Orientation: Facilitate the onboarding process for new hires, including conducting orientation sessions, explaining company policies, and completing necessary paperwork. Ensure a smooth transition for new employees into their roles.
3. Employee Relations: Maintain positive employee relations by addressing employee concerns, providing guidance on HR policies, and promoting a healthy work environment. Mediate conflicts and facilitate resolutions.
4. Performance Management: Support the performance management process by assisting in the implementation of performance appraisal systems, tracking performance evaluations, and providing feedback to employees and managers.
5. HR Administration: Maintain accurate employee records, update HR databases, and generate HR reports as required. Manage employee documentation, such as contracts, leave records, and attendance.
6. Training and Development: Assist in identifying training needs and coordinating employee training programs. Collaborate with internal trainers or external vendors to ensure the successful delivery of training sessions.
7. Compliance and Policies: Stay up-to-date with employment laws and regulations to ensure HR practices are compliant. Help develop and update HR policies and procedures to align with legal requirements and best practices.
8. Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Respond to employee inquiries regarding benefits and assist in resolving issues.

Qualifications and Skills:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• Proven 5-9 years of experience in an HR role.
• Good Experience in nontech recruitment.
• Knowledge of HR practices, policies, and employment laws.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Proficient in HRIS software and MS Office Suite (Word, Excel, PowerPoint).
• Attention to detail and ability to maintain confidentiality.
• Problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.
• Experience in Faculty hiring will be an add on .

Purpose of the role

The UX Architect will be directly involved in designing a user and will be responsible for a meaningful presentation of information and organizational structure on the website from the user’s perspective. The candidate will conceptualise the layout and functionality contained within interactive interfaces of websites and will be responsible for optimizing the usability of the website applications to allow various user roles to accomplish their objectives in a manner that results in the best possible user experience.

Profile – Roles and Responsibilities

 Areas of Responsibility & brief description

Responsibility Level

1. Demonstrate effective management of shifting priorities, delivering thorough work products and meeting project deadlines.
2. Working on information visualization, including information architecture, user flow/interaction modelling, node-based and tagged taxonomy development and other information-related frameworks and methodologies.
3. Developing low to medium-fidelity wireframes and interactive prototypes, augmented as necessary with clear annotations of UI control behaviour, to hand off to front and back-end development and quality assurance teams.
4. Develop, extend and apply detailed user interface specifications, UI pattern libraries, reusable GUI components, content inventories, and design guidelines for ecommerce websites, delivered in Agile software development cycles.
5. Employ a variety of user-centered iterative design methodologies and objective evaluation techniques. 
6. Work with a variety of rapid prototyping and visualization tools including HTML, CSS and JavaScript. 
7. As needed, lead the translation of business requirements into simple, highly usable, and compelling interface layouts; defining how the user interacts with site functionality
8. Articulate the research findings and UX strategy in clear and actionable design artifacts, including personas, user journeys, screen flows, wireframes and prototypes. 
9. Judicious use of natural resources
10. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.

Full

Indicative KRA’s/Budgetary and Revenue Responsibilities

1. Common KRAs – Finance goal, Employee and Customer satisfaction
2. Assisting with research and introduction of value-added services
3. Ensure successful implementation of projects
4. Ensure compliance with Bourntec

Key Interactions within and outside of Bourntec

External

Internal

1. Customers
2. Senior stakeholders and managers
3. Product team  
4. Operations

Qualification & Experience (Education, Experience, specific knowledge, skills, understanding, attitude)

     Bourntec operations

Education: As per comp requirements

Experience:   

• 8+ years related work experience. UX research experience must include an established, heavily trafficked, consumer facing website or equivalent combination of education and experience.
• Possesses broad expertise in end-user data collection involving complex web and mobile software applications.
• Strong user experience research foundation and flexible approach
• Proven ability to be a contributing member of a cross-functional team and inspire team confidence in and respect for the contributions of research and focused design to enhance user experience.
• Demonstrated ability to effectively partner with and communicate to stakeholders, designers, product managers and engineering development team members.

Knowledge & Key Skills:

• Extensive portfolio that includes examples of leading strategic research and design with significant business outcomes, creation of long-term research plans, and a demonstrated proficiency with interaction design.

Competencies/Personal Attributes

Behavioural Competencies

Entrepreneurship

Functional Competencies

1. Quality & Service Orientation
2. Enterprise Architecture
3. Teamwork & Collaboration
4. Service Management
5. Diversity Sensitivity
6. System Integration
7. Personal & Professional Development
8. Solutioning
9. Delivering Results
10. Communication
11. Networking
12. Leadership

 Additional Requirements 

• Ability to travel 20-30% of the time.
• Ability to communicate with team members, partners, stakeholders, and the internal and external technical community.

Ability to create output artifacts in the form of documentation, slide decks, and programming code.  

Our Company:

Bourntec Solutions, Inc. is a trusted company across four continents as a Global IT Consulting and Technology partner for its clients. Bourntec offers exceptional customer outcomes and collaborative knowledge and experience of over 400 employees worldwide. Bourntec helps its clients to solve toughest challenges in their markets by harnessing the power of emerging technologies; or deliver outstanding business value through cloud adoptions, digital transformations, or technology innovations.

Bourntec prepares its talent for the next wave of technologies, providing access to industry expertise across the full suite of applications. Our technology towers portfolio includes Digital Practice viz. standard opensource technologies, MS dotnet, blockchain, Devops etc., Enterprise Applications viz. Oracle, MS Dynamics, Salesforce and Cloud Migration and modernisation solutions in AWS, Azure etc., Data, Analytics & Applied AI, solution expertise. 

Headquartered in Schaumburg, Illinois, we operate in North America, Middle East, Europe and Indian subcontinent. India operations are headquartered in Hyderabad, and we have two offshore delivery centres in Kochi & Bhubaneswar. Diversity & Inclusivity is imbibed in Bourntec’s value system of “Respecting each other” and we practise Equal Opportunity Employment.

Share your view on the below questions, It will be easy for us to understand their thinking process

1. Which UX Framework you use in your design process?
2. How you design the Information Architecture for project ?
3. Describe your design process?
4. Do you think UX architect should know basics of coding? why?25

Job Responsibilities:

Support, maintain, and enhance existing and new product functionality for trading software in a real-time, multi-threaded, multi-tier server architecture environment to create high and low level design for concurrent high throughput, low latency software architecture.

• Provide software development plans that meet future needs of clients and markets
• Evolve the new software platform and architecture by introducing new components and integrating them with existing ones
• Perform memory, cpu and resource management
• Analyze stack traces, memory profiles and production incident reports from traders and support teams
• Propose fixes, and enhancements to existing trading systems
• Adhere to release and sprint planning with the Quality Assurance Group and Project Management
• Work on a team building new solutions based on requirements and features
• Attend and participate in daily scrum meetings

Required Skills:

•  JavaScript and Python
• Multi-threaded browser and server applications
• Amazon Web Services (AWS)
• REST

About Mobiquity 

Founded in 2011, Mobiquity provides end-to-end omnichannel digital consulting services to trusted B2B  and B2C brands (HealthCare, Banking, IoT, Big Data, and cutting edge Web & Mobile Applications). With  over 750 employees spread across the USA, Europe, and India, 40 different nationalities combined; we  create compelling digital experiences to help our clients create the best human-centric products. Our  expertise includes Strategy, Design, Product Engineering, Analytics, and Cloud Services. Each day, 50  million users interact with our solutions. 

Our teams are inspired by technology but it doesn’t rule them. We love to learn, we are curious by nature  and committed to making a mark. Working at Mobiquity means that sometimes you’ll be working outside  your comfort zone, and you’ll work with smart people, possibly some that are even smarter than you. We  value people that judge their success by the success of the team and the happiness of customers. 

We’re also proud to be an Amazon Web Services (AWS) Premier Consulting Partner. 

Your responsibilities: 

• You will be working together with fellow junior and senior Frontend developers, helping to improve the group's skill level and exchanging new ideas.
• On a daily basis, you write JavaScript/Typescript/ES6/Angular/React and HTML5, CSS3 (SASS/LESS/Stylus)
• Closely collaborate with designers and the rest of the technical team (Backend, DevOps, QA) to make sure we’re all aligned.
• You will manage projects with open-source JavaScript and TypeScript libraries and frameworks (we're big on React and Angular), and explore new technologies (GraphQL, AppSync, Apollo). 
• Code reviews are, of course, a part of your responsibilities as well as providing high-quality work.

What it takes to excel in this role 

• Strong core JavaScript and TypeScript
• 5+ years of JavaScript development experience
• Minimum of 2 years of experience with either, Angular 5+ or React
• Experience with Webpack/Grunt/Gulp or other automated build tools
• Experience with Jasmine/Jest or other JavaScript testing frameworks and tools• Strong Experience with HTML, CSS, SASS/LESS/Stylus
• Experience with JSON, REST, Web Services
• Experience with working in an Agile environment
• Good communication(in English) and consultancy skills
• Affinity for working in a flexible, diverse and fast growing environment
• Proactive mindset focused on teamwork and continuous improvement - we want to grow together with you

Bonus 

• Experience with AWS
• Experience with React Native
• Experience with GraphQL, PWA, NodeJS
• Experience in a Fullstack position or in a lead position• Experience working in a consultancy company