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Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Python Developer at BeyondScale

BeyondScale is a technology company on a mission to democratise AI for small and medium-sized businesses (SMBs). We're building Sitara, an AI-powered ERP suite that is a suite of micro-apps designed specifically for the service sector. Imagine a pocket CRM, a pocket POS, and a suite of essential tools—all streamlined for simplicity and powered by intelligent automation.

The Opportunity:

We're looking for a passionate Python Developer to join our growing team and play a key role in shaping the future of AI-powered ERP. You'll be instrumental in building Sitara, a product poised to disrupt a massive market with high growth potential.

What You'll Do:

• Design, develop, and maintain efficient, reusable, and reliable Python code for our AI-powered ERP platform.
• Develop and integrate web APIs and interact with SQL databases (NoSQL experience a plus).
• Implement automation using object-oriented programming (OOP) principles, multiprocessing, and threading.
• Write clean, well-documented code and actively participate in testing and debugging.
• Leverage Git and modern development workflow practices to ensure a smooth development cycle.
• While not required, familiarity with generative AI concepts (LLMs, RAG) is a plus.

You're a Great Fit If You:

• Have 1+ years of relevant job experience working with Python
• Possess a strong foundation in computer science fundamentals.
• Are a team player with a collaborative spirit and a positive attitude.
• Enjoy learning new technologies and are eager to push boundaries.
• Have excellent communication skills, including the ability to effectively say no when needed.

Qualifications

• Proven experience in sales, preferably in the fintech or technology industry
• Strong knowledge of financial products, services, and industry trends
• Excellent communication and interpersonal skills
• Ability to build and maintain relationships with clients
• Demonstrated track record of meeting or exceeding sales targets
• Self-motivated and driven to achieve results
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Bachelor's degree in business, finance, or a related field
• Proficiency in using CRM software and sales tools

Role & Responsibilities

1. Create innovative architectures based on business requirements.
2. Design and develop cloud-based solutions for global enterprises.
3. Coach and nurture engineering teams through feedback, design reviews, and best practice input.
4. Lead cross-team projects, ensuring resolution of technical blockers.
5. Collaborate with internal engineering teams, global technology firms, and the open-source community.
6. Lead initiatives to learn and apply modern and advanced technologies.
7. Oversee the launch of innovative products in high-volume production environments.
8. Develop and maintain high-quality software applications using JS frameworks (React, NPM, Node.js etc.,).
9. Utilize design patterns for backend technologies and ensure strong coding skills.
10. Deploy and manage applications on AWS cloud services, including ECS (Fargate), Lambda, and load balancers. Work with Docker to containerize services.
11. Implement and follow CI/CD practices using GitLab for automated build, test, and deployment processes.
12. Collaborate with cross-functional teams to design technical solutions, ensuring adherence to Microservice Design patterns and Architecture.
13. Apply expertise in Authentication & Authorization protocols (e.g., JWT, OAuth), including certificate handling, to ensure robust application security.
14. Utilize databases such as Postgres, MySQL, Mongo and DynamoDB for efficient data storage and retrieval.
15. Demonstrate familiarity with Big Data technologies, including but not limited to:

- Apache Kafka for distributed event streaming.

- Apache Spark for large-scale data processing.

- Containers for scalable and portable deployments.

Technical Skills:

1. 7+ years of hands-on development experience with JS frameworks, specifically MERN.
2. Strong coding skills in backend technologies using various design patterns.
3. Strong UI development skills using React.
4. Expert in containerization using Docker.
5. Knowledge of cloud platforms, specifically OCI, and familiarity with serverless technology, services like ECS, Lambda, and load balancers.
6. Proficiency in CI/CD practices using GitLab or Bamboo.
7. Strong knowledge of Microservice Design patterns and Architecture.
8. Expertise in Authentication and authorization protocols like JWT, and OAuth including certificate handling.
9. Experience working with high stream media data.
10. Experience working with databases such as Postgres, MySQL, and DynamoDB.
11. Familiarity with Big Data technologies related to Kafka, PySpark, Apache Spark, Containers, etc.
12. Experience with container Orchestration tools like Kubernetes.

Designation : Associate/Admission Counselor

Languages : Good Communication in English & Hindi

Qualification : Graduate & above

Experience : 1 to 4 Years Exp in Sales

Salary : 3.2 LPA to 6 LPA

Shifts timing : 9.30am to 7pm (General Shift)

Process : Inside Sales

Week off : Sunday Fixed week-off

Transportation : No Transport

Age : 20 to 28 Years

Key Responsibility:

Specific responsibilities include

Responsible for the course promotion and sales

Meet the targets set by the team leader

Effective utilization of leads and Maintain a positive and healthy conversion rate

Create a positive brand image and awareness among prospective students

Have a good understanding of the product information and ensure proper handling of all queries of the students by effective Counseling

Make the sales pitch according the customers behavior and requirements

Specific Functional Skills Required:

Strong analytical skills and ability to handle complex sales situations.

Presentation and Probing skills 

Negotiation skills 

Relationship building skills 

Business & Entrepreneurial Acumen

Counseling and selling skills

Specific areas of expertise required are:

Must be a Graduate

Should have 1-6 years of corporate / B2C Inside sales /Outbound sales experience with hands on experience of sales cycle.

Excellent communication, counseling and selling skills

Basic knowledge of methods involved in presenting, promoting and selling Online services

Should be able to communicate in 2-3 languages, 

Communication in Tamil, Malayalam, Kannada languages will be added advantage.

Working knowledge in MS-Office 

Must have strong interpersonal skills, networking skills .

Should be a Team player who can integrate with the sales team

• Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
• Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
• Hybris Marketing or Adobe Marketo Certification strongly preferred
• Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing) 
• Experience in design and setup of Marketing Technology Architecture
• Proficient in scripting and experience with HTML XML CSS JavaScript etc.
• Experience with triggering campaigns via API calls
• Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
• Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
• Perform feasibility analysis for the marketing solution that meet the business goals
• Experience with client discovery workshops and technical solutions presentations
• Excellent communication skills required as this is a client business & IT interfacing role

Responsibilities for Staff Engineer role:

• Having experience in Java along with Springboot, Micorservices, RDBMS
• Experience required: 6yrs to 8 yrs.

Our ideal candidate is comfortable collaborating with Product Owners, UX and UI Designers, Data Scientists and senior technical team members to build sound solutions to complex business challenges. A Self-starter and problem-solver will thrive in this position.

You should be strong JavaScript developer comfortable in all areas of the software development lifecycle and have experience with React, Node, Mongo, MySQL and Express in a scalable production environment. Some Python and familiarity with AWS would be welcomed.

Focus Areas and Core Responsibilities

Accountable for day-to-day implementation and launch of product roadmap features and updates.

Collaborate with Data Science, Tech and UX teams to create systems design and information architecture based off of user stories and requirements. Ensure test cases are properly written.

Maintain and work on the continuous improvement and development of company tools.

Coordinate with dev ops and QA to ensure continuous integration and deployment of production ready code.

Skillset, Qualifications, and Experience

• 5+ years of web application development experience including strong working knowledge of JavaScript, ReactJS, NodeJS, Mongo and Express.
• Familiar with asynchronous programming and object-oriented programming best practices. Must have prior experience with MVC design pattern
• Experience with node and linux commands necessary for debugging installations and deployment locally and on cloud services such as AWS
• Strong familiarity with a variety of APIs and RESTful interfaces
• Familiar with various methods for performance optimization
• Ability to work with UX/UI team to create a frictionless user experience and pixel perfect web components and data visualizations
• Experience integrating security best practices into the SDLC
• Expert level Git, including branching and best practices to resolve merge conflicts
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Excellent communicator who can work independently and be a team player
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges