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Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Job Responsibilities:

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.

Sales Representative Qualifications/Skills:

• Customer service
• Meeting sales goals
• Closing skills
• Territory management
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships
• Motivation for sales

Education, Experience, and Licensing Requirements:

• Btech/BBA/BCom University degree with a concentration in marketing, promotions, advertising sales, or business administration preferred
• One to four years of industry sales experience
• Familiarity with office software and phone systems

Roles and responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Develop your sales team through motivation, counselling, and product knowledge education.
• Develop a partner Go-to-Market strategy that complements the individual practice plans. Create new promotions, events, and programs to increase positive awareness and ultimately, increase sales for Frugal Testing.
• To build solutions, demos, and POCs, which can be taken to market.
• Identifying potential leads, and developing and executing strategic alliances to generate revenue.
• Manage end-to-end partner relations including pitching and negotiation.
• Brainstorm and ideate creative marketing ideas to increase product adoption & awareness.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our services.
• Overseeing promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives.

Requirements:

• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Experience in digital marketing – Google Ads, LinkedIn Ads, FB Ads, Email Campaigns, SEO, etc.
• Experience of handling an event is desirable but not mandatory.
• Experience working on any Marketing Automation tool.
• Experience working with cross-functional teams.

Designation : Associate/Admission Counselor

Languages : Good Communication in English & Hindi

Qualification : Graduate & above

Experience : 1 to 4 Years Exp in Sales

Salary : 3.2 LPA to 6 LPA

Shifts timing : 9.30am to 7pm (General Shift)

Process : Inside Sales

Week off : Sunday Fixed week-off

Transportation : No Transport

Age : 20 to 28 Years

Key Responsibility:

Specific responsibilities include

Responsible for the course promotion and sales

Meet the targets set by the team leader

Effective utilization of leads and Maintain a positive and healthy conversion rate

Create a positive brand image and awareness among prospective students

Have a good understanding of the product information and ensure proper handling of all queries of the students by effective Counseling

Make the sales pitch according the customers behavior and requirements

Specific Functional Skills Required:

Strong analytical skills and ability to handle complex sales situations.

Presentation and Probing skills 

Negotiation skills 

Relationship building skills 

Business & Entrepreneurial Acumen

Counseling and selling skills

Specific areas of expertise required are:

Must be a Graduate

Should have 1-6 years of corporate / B2C Inside sales /Outbound sales experience with hands on experience of sales cycle.

Excellent communication, counseling and selling skills

Basic knowledge of methods involved in presenting, promoting and selling Online services

Should be able to communicate in 2-3 languages, 

Communication in Tamil, Malayalam, Kannada languages will be added advantage.

Working knowledge in MS-Office 

Must have strong interpersonal skills, networking skills .

Should be a Team player who can integrate with the sales team

Responsibilities -

• Working closely with the manager or assigned inside-sales rep, and completing all allocated tasks.
• Conducting desktop research, gathering prospect information through LinkedIn or using tools on the Web.
• Observing and carrying out inside sales processes.
• Joining sales calls and helping them in recording main points.
• Research and generate lists of potential customers or companies.
• Provide input on customer briefs and help sales rep with presentations.

Requirements -

• Good Communication skills both written and verbal and the ability to build genuine rapport
• Fluency in English with strong verbal and written communication
• Passionate about sales and willing to learn new things.
• Ability to work in a fast-paced team environment
• Experience with PowerPoint, Word, and Excel preferred.
• A Master's Degree is preferable.
• Superb interpersonal skills.
• A professional appearance.

Benefits -

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in each stage of the sales funnel
• Collaborate with experienced sales professionals.

Job Description:

• Prospecting, generating, qualifying, and following up on leads and appointment setting for external sales team
• Direct email marketing/cold calling to key clients and prospects
• Collaboratively work with the sales, marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Research, track, maintain and update leads
• Develop a strong knowledge of the company’s products and services to facilitate the sales process
• Achieving sales lead generation and appointment quota

Key Responsibilities:

• Inside Sales
• Lead Generation
• Executive Email marketing and Cold calling
• International sales experience preferred
• Relevant IT/ERP sales experience preferred

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a Key Account Manager, you will be developing and managing a portfolio of Key Accounts and handling off-premise as well on on-premise sales.

What you will do:

• Handling key accounts, strategizing and driving sales and ensuring increase in business for the company
• Acquiring a thorough understanding of the business needs and requirements of the key customers
• Educating and updating the customers about the company’s products
• Serving as an important link of communication between key customers and the management
• Building and maintaining long-term professional relationships with the customers, obtaining feedback from customers and also handling escalations, if any
• Handling contracts and renewal with regards to the key accounts assigned
• Handling the commercial agreements, pricing, quotations etc. of the key accounts managed and reporting the same to the management
• Periodic review and course correction of sales plans as well as the key accounts and reporting the same to the management
• Handling internal stakeholders such as various internal teams and external stakeholders such as customers
• Analyzing and having an in-depth knowledge of competition and current market trends and reporting the same to the management in regular intervals
• Ensuring compliance of Government rules, laws and regulations while handling various documents, contracts and agreements

Desired Candidate Profile

Experience with warehouse operations and knowledge of how a SaaS in inventory/ material management creates an organized data and reduce cost. 

2+ years’ experience with enterprise SaaS environments in a Sales and Pre-Sales capacity.

Knowledge of supply chain planning systems—TMS, WMS, inventory management, fulfilment, etc.

Proven ability to demonstrate products, methods, or services to prospective or current customers.

Ability to assess a company’s supply chain needs and creatively provide solutions to address those needs with the company’s offering.

A consultative approach to sales pursuits

Experience in giving presentations to customers in a sales environment at all levels up to and including C-level with a convincing approach.

Excellent writing skills (Statement of work, proposals, documentation, presentations)

Excellent verbal skills (explanation of solutions, meetings, presentations, training)

Self-starter with excellent written and verbal communication skills.

Any Degree qualified.

Future Analytica is looking for a driven, results-oriented Sales director with experience in the SAAS business. This sales director is expected to lead a team of sales executives covering English speaking markets and manage the revenue and market penetration goals. The Sales Director will be responsible to hire, develop, and lead a team of high-performance individual contributors to scale our presence globally.

Duties And Responsibilities

• Develop, analyzes and implements sales strategy across key accounts to attain company strategic objectives
• Own and hit annual sales targets within enterprises accounts
• Partner with customers to understand their business needs and objectives
• Build and maintain strong, long-lasting customer relationships
• Effectively communicate the value proposition through proposals and presentations
• Support marketing by attending trade shows, conferences and other marketing events
• Oversees a team of individual contributors to meet or exceed customer acquisition and retention goals.
• Owns strategic plan, quarterly revenue forecast, territory design, and resource planning for sales of products in all stages of the lifecycle
• Develops team talent and pipeline includes attracting, identifying, developing, rewarding, managing, and coaching includes methodologies, consultative techniques, negotiation, and ABM strategy & tactics.
• Identifies solutions for process and product improvement to increase revenue, profitability, and customer experience.

Ideal Qualifications

• MBA degree and 10+ years with direct Mid-Market or Enterprise Software selling and management experience.
• 5+ years managing individual contributors selling B2B SaaS software
• Experience selling analytics, data, databases, predictive modelling, or business intelligence software in the US and UK.
• Experience selling in core AI industries including Financial Services, Healthcare, Retail, Insurance, and Manufacturing.
• Strong analytical, creative, and critical thinking skills to deliver solutions for both internal operations and customers.
• Proven results with both early-stage and market-proven software products
• Experience negotiating large contracts, including working with internal partners (legal, product, management) and external partners (channel, technology, etc.)
• Excellent verbal and written communication and presentation skills.
• Genuine flexibility and temperament to succeed in a high-energy, fast-growing startup.

About The Company

AI is the next big revolution for the World. Our technology enables AI for the future. Future analytica is an AI-SAAS platform that enables 10x acceleration and democratization to the entire data science journey. The company is well funded and has a team with decades of operational experience and best practice that can be shared with our clients. We are looking for top talent to help us continue our growth — and grow with us!

Frequently Asked Questions:

Why work for us?

It would be a Challenging, grounds up a promising circumstance for you. You get an opportunity to chip away at AI/Data analytics alongside stunning specialists with strongly backed up funding.

Since the organization is as yet in the beginning phases, you will see the total lifecycle of the start-up from getting the underlying clients to raising funding rounds. If you stick it out, you will experience extraordinary career growth.

What is the leadership team at FutureAnalytica and who are backing you?

Started by two young entrepreneurs, AI enthusiasts and have a solid experience in data science and analytics.

Dhiraj.K- Founder & CEO

Mridu Andotra-Co-Founder

Are you okay with remote employment?

Yes, but only in the India or U.S due to time zone convenience. Sometime in 2022, we may get back to offices and prefer working together.

Have you raised any money?

Yes, we raised seed funding by foreign investors

What is work/life balance like at your company?

As an early-stage startup, we wouldn’t want to hide this reality to prospective candidates: raw hours make a big difference in the impact we can make right now. This won’t always be the case, but it is at present.

So, often we find ourselves working later in the evening, on rare occasions a weekend, but it’s mostly driven by personal ambition. We don’t have any expectations of anyone to do so.

However, we love our employees to work flexible with an open-door policy where any employee can reach founders directly.

Our cultural values are...

Customer First: You put the best interest of customers first. It means doing the right thing for the customer even when none (the customer, your manager) is watching.

Innovation: Be an out of the box thinker

Love of Learning: Be curious to learn and implement

Impact: You accomplish an amazing amount of work

Ownership Taker: You take ownership of your goals and don’t blame others for lack of success and be a problem solver.

Authentic and Honest: You are quick to admit mistakes, learn from it. Always assume everyone is working with the best intention. No behind-the-door criticism.

Pro-active- Do it before someone come to ask for it.

Co-operative- Finally gel well with the team.

So, if you think you’re a right fit and ready to take the challenge why late write to us and our People and Culture department will come in touch with you to discuss further.

Sneed is an online marketplace that connects people looking for ready use offices to potential providers. Our digital platform has helped freelancers, small enterprises and large corporates discover an efficient way of managing their office space requirements while helping our partners like wework, cowrks, awfis and hundreds more find new users to sign up for their services.

We are present across 27 cities across the country and growing exponentially. At present we are building our field sales teams across the country. The job will involve:

Roles and Responsibilities:

• Interacting with customers and requirement gathering
• Facilitating conversations and negotiations to execute transaction processes.
• Establishing and maintaining relationships with clients and the space partner / property owners.
• Schedule site tours / property inspection for clients as requested.
• Creating and maintaining sales pipeline,
• Generating revenue and achieving sales targets.
• Market insights and intelligence about local markets
• Complete research as necessary by collecting and analyzing property information.

An ideal candidate would therefore have:

• Worked for 2-4 years in sales or transaction manager in commercial leasing.
• Possesses high negotiation skills
• Great communication skills and ability to work on targets
• The ability to build deep relationship with customers
• The ability to work with team as a team player
• High analytical skills.

* Work experience in the real estate industry, hospitality, coworking etc will be preferred.