cogent hub

Founded in 2011, CallHub is an easy to use and award winning voice broadcasting, phone banking and SMS broadcast software that seamlessly integrates with users' existing systems. They are used across 200 countries and world renowned campaigns run by Uber, Greenpeace, Harvard University, Princeton University, Change.org, Save the Children, United Workers Union, among many others.

Check out the video below for a sneak peek into the product!

CallHub, headquartered in Washington DC, is the leading digital organizing platform for political campaigns, nonprofits, advocacy groups, and businesses seamlessly interact with their audiences worldwide.

The product

Their call center software enables unlimited agents to connect with people over a call to have personalized one-on-one conversations. The range of automated dialers (which include Power, Preview, Predictive, and Fast Click dialers) gives clients complete control over their dialing speed based on your needs while maintaining compliance. With features like answering machine detection, voicemail drop, phone number verification, and many more, the software ensures you spend maximum time having quality conversations. CallHub's mass texting solution lets users connect with people over SMS with solutions like Bulk SMS, MMS, SMS Opt-in and peer-to-peer texting.

Cogito is a computer service company that specializes in enhancing the emotional intelligence of phone professionals. With a focus on applying behavioral science through artificial intelligence and machine learning, Cogito's software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call. Founded in 2007, Cogito is headquartered in Boston, Massachusetts, and has established itself as a trusted partner for businesses looking to improve their customer service operations.