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Company: Harmoney

Title: Enterprise Sales Specialist

Location: Santacruz, Mumbai

CTC: Upto 25 LPA (Commensurate with experience)

Company Description

Harmoney is a FinTech start-up, backed by Y Combinator with a $5 Mm funding

Harmoney’s mission is to improve access and efficiency in bond markets using technology. They offer an Electronic Bond Trading Solution for their clients,  addressing a $500 Bn market in India

• Solid team - Founders from Goldman Sachs, Morgan Stanley, Tata Capital, Paysense, and educated at leading schools such as IIT/s and PurdueThe DART platform - Harmoney’s DART software streamlines bond trading with AI-powered trade capture, real-time data, and seamless integration with exchanges. It offers efficient, chat- based trading and supports both live market and RFQ protocols.

Description

As an Enterprise Sales Specialist, you will play a crucial role in expanding our client base and driving adoption of our DART platform for fixed income trading. You will work closely with large financial institutions and other key market participants to showcase the value of our product. This is an excellent opportunity for someone with 3-5 years’ experience selling enterprise products to financial institutions / corporates, who is enthusiastic about making a real impact on India’s fixed income market.

Responsibilities

• Proactively identify and develop a sales pipeline

• Develop the sales strategy for adoption of DART within their defined territory

• Present and demonstrate the capabilities of DART, highlighting how it can transform fixed income trading.

• Manage the end-to-end sales cycle, from lead generation to deal closure

• Collaborate with internal teams (product, marketing, and customer success) to ensure seamless onboarding and delivery for clients

Requirements

• Prior experience: 3-5 years in enterprise sales to financial institutions / large corporates - preferably worked at Bloomberg/Reuters/Omnyses/Finacle etc in their sales domain; OR Fixed in MF/PMS Institutional sales 

• Strong understanding of the fixed income market and enthusiasm for driving change in this sector• Excellent communication and negotiation skills, with the ability to engage with senior stakeholders

• Ability to manage multiple external decision makers and stakeholders to bring a deal to closure

• Self-motivated, result-oriented, and eager to work in a fast-paced start-up environment.

• Ability to work independently and as part of a team.• Minimum qualification: post graduate degree (MBA in Finance preferred) 

What we offer:• A dynamic work environment with the opportunity to shape the future of fixed income trading in India.• Competitive compensation and benefits.• A collaborative team that values innovation and creativity.

What You'll Be Doing?

● Market analysis and opportunity identification.

● Revenue growth through various business channels.

● Work on leads and convert them into retainers/projects.

● Strategic partnership development.

● Content partnership negotiation. .

What You Need?

● A minimum of 5 years of experience in business development.

● Has a network of marketing professionals in your region or across the country

● Strong understanding of content and creative industry

● Excellent communication and interpersonal skills.

● Bachelor's degree in Business, Marketing, or related field; MBA is a plus

If interested kindly share your updated cv at 82008 31681

15+ years of marketing experience, with a focus on brand building and digital marketing.

Candidate must be having experience in handling entire Brand Marketing on a large scale - Mandatory

Need Master's degree in Marketing, Business Administration, or a related field (MBA preferred).

Need local candidate from Mumbai and near by location.

Candidate should be from Media, advertisement or Entertainment industry only.

Candidate must have experience in making Brand Strategies (like Brand Repositioning, Brand Positioning,Brand Awareness Strategy & Brand Innovation Strategy etc.)

Ability to develop and execute successful Marketing Campaigns across multiple channels.

Deep understanding of digital marketing (SEO, SEM, social media, content marketing, email marketing).

Experience managing relationships with external agencies and partners.

Proficiency in marketing technology tools and social media platforms.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Designation : Business Development Executive

Cadre : Team Member

Position Reports to : Team Leader

Job Type : Full time

Location : Mumbai, BKC.

Shift Timings and Working Days:

US Shift : 7pm to 3.30 am

Working Days : Monday to Friday – Prefer male candidate  

Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday

General Shift : 9 am to 5:30pm

Working Days : Monday to Saturday – Prefer Female candidate

Additional Perk offer for Day Shift: Free Food will be offered.

Job Description :

ABOUT FINESTAR :

Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries. 

Job Description :

As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.

· Making outbound calls to potential clients

· Take care of existing & New Clients

· Closing sales leads and assisting the client in entire process

· Meeting or exceeding monthly goals assigned by the Team Leader

· Working with the team and keep developing new market opportunities

· Perform any other jobs assign by management

Desired Candidate Profile :

· Excellent English communication and presentation skills, both verbal and written

· Competitive and enthusiastic personality with negotiation skills

· Excellent interpersonal and customer-facing skills

· Expertise in Microsoft Office

Other Requirements/Details :

·        Tech-savvy, proactive, and eager to learn attitude

·        The logical, solution-oriented mindset with good analytical ability

·        Bachelor’s degree in any stream

·        Fresher or 1-3 years of experience in Luxury domain is plus

·        CTC Offer : between 2.5 LPA to 3.5 LPA

·        Immediate joiner

*NO TARGET , NO PRESSURE*

• Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
• Scheduling free demo lectures for the students.
• Doing post demo calls and closing sales.
• Maintaining a pipeline of all sales administration using CRM software.
• Work on targets and under pressure as this is a hardcore sales profile.
• Flexible to work on additional days and hours.

Job Description:

• Min 4-5 years of experience in Mobile application development
• Min 2-year Experience in React Native app development
• Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
• Follow best practices using Android Guidelines
• Knowledge of functional or object-oriented programming
• Technically strong in React-Redux/Mobx development and deep understanding of core mobile concepts such as lifecycle, UI, networking, caching, device features, etc
• Experiences with automated testing suites, like Jest or Mocha
• Experience integrating third-party frameworks. Worked with logging and capturing user navigation and app usage to Analytics and Crashlytics for understanding the most used features by users.
• Knowledge of mobile security and cryptography is an advantage.
• Good working knowledge of tools such as Git, JIRA, Jenkins, or any tools that are similar to these.
• Experience with agile methodology is preferred
• Good communication skills
• Good knowledge of app telemetry integration & app performance management
• Have published at least 2 React Native apps on Play Store & Appstore

• Implement robust app architectures and complex user interfaces
• Component Design and coding new features. includes unit tests, debugs, and solves defects
• Component Design/Coding/Unit Testing/Debugging
• Responsible for designing app architecture and integration design to various external systems (APIs, 3rd Party SDK)
• Follow best practices using React Native Guidelines
• Understand reacting design patterns like HOC, Render Props, and their applications.
• Good understanding of atomic design principles
• Experience with CSS-in-js / styled-components
• Good understanding of Android & iOS working principles, Release process
• Ability to multi-task under pressure and work independently with minimal supervision
• Work on high-performance consumer-facing apps
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Good understanding of server-side templating languages (such as jade, EJS, and pug).
• Creating database schemas that represent and support business processes.
• Implementing automated testing platforms and unit tests.
• Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.
• Ability to make recommendations on UI design and UX best practices.

Job responsibility:

• Hire and mentor a team of high-calibre front-end and Backend engineers
• Design and develop new user-facing full-stack applications.
• Building reusable components and front-end, backend libraries for future use
• Optimizing pages for maximum performance across a vast array of web-capable devices and browsers
• Optimize Backend to high scale.

Skills and Experiences:

• 6+ years of experience in software development with minimum 1 year as a tech lead.
• Experience in NodeJS, ReactJS, PostgreSQL, Redis, AWS.
• Deep understanding of at least one of React JS / Vue JS and its core principles
• Deep understanding of NodeJS.
• Experience with common front-end development tools such as babel, webpack, npm
• Familiarity with at least one code versioning tools such as Git, SVN etc.
• Good understanding of quality JavaScript code (Object oriented and commonly used design patterns)
• Capable of debugging complex issues in JavaScript
• Experience in building complex single page applications with front end and backend.
• Experience with production full stack environment debugging and DevOps experience.
• Familiarity with RESTful APIs
• Hands on coding experience.

Good to have:

• Advanced knowledge of HTML5, CSS3 and responsive web development.
• Experience with writing unit test cases with JS frameworks.
• Experience with high scalable applications.