Engineering Manager - Full Stack

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Software Engineer - Frontend

Experiencing the world we live in is fundamental to our collective happiness and progress as a society. Headout’s mission is, and will always be, to unlock this happier world by connecting amazing in-person experiences with people all over the globe, giving them the opportunity to be entertained, educated and inspired. We are evolving the way people discover the world by connecting them with exceptional experiences at the push of a button. By combining delightful product experience, data-driven decisions, sophisticated supply side logistics network, and world-class operations, our single minded focus is on solving a huge basic human problem: how do we have a good time? On this mission, we've already served 7M+ guests from 190 countries who have headed out to an experience with us. While building scale that drives $200M+ in annualised sales, we hit profitability that is such a rarity on the back of our superior model.

As travel and in-person experiences recover, Headout is playing a critical role in our return to our way-of-life. With pent-up demand, generation and digitisation of experiences having been pushed forward by a decade, there is no better time to build than NOW.

We at Headout, like to solve real-world problems in the simplest & most elegant manner possible. We're seeking Frontend Engineers with the ability and passion for building solutions to people-centered problems that are created at the intersection of human behavior and technology. We also love folks who have a sense of humor and know how to have fun. ;-)

👩‍💻 The Role

• Craft the front-end architecture, develop our core features, and collaborate with our Product & Design teams to build something useful and beautiful.
• Build slick UI interfaces to provide the best user experience.
• Get your hands dirty with cross-platform architectural challenges, new frameworks, design patterns, and technologies.
• Build and contribute to open-source libraries and components.

🌟 Our Dream Engineer

• A penchant for learning and building with new technologies and frameworks.
• A knack for writing the most performance optimized code along with it being modular and scalable.
• No challenge is too big to solve; love thinking product and excited to ideate & build stuff all by yourself.
• You're interested in being an early employee at a growing company, with the influence and responsibility that entails.
• You have broad and deep knowledge across a variety of contemporary technologies.

💝 We like

• 2+ years of experience developing front-end platforms preferably in a high-growth startup.
• Solid hands-on experience with Javascript ES5 and ES6.
• Experience with NodeJS, Typescript, browser dev-tools etc.
• An opinion and preferably hands-on experience of CSS in JS vs old school style of writing CSS.
• Experience developing responsive designs using open source frameworks or even better, an attempt at your own framework.
• Solid understanding of how the web works and it's underlying communication protocols.
• People who give up anything to optimize that animation that they just created.
• Nice to Haves: An interest in UX, travel, local experiences & hospitality.

At Tecknotrove, candidates will get an opportunity to learn & work on the latest cutting-edge technologies to build simulation & VR-based applications & modules.

Selected intern's day-to-day responsibilities include:

1. Assist in developing and maintaining software applications

2. Write clean, efficient, and well-documented code

3. Collaborate with team members on various projects

4. Learn and apply best practices in software development

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. are available for duration of 6 months

3. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Post completion of internship candidates will be presented with an opportunity to work full time on payroll of the company based on their internship evaluation.

Job Overview:

We are seeking a skilled PHP Laravel Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining web applications using Laravel framework.

Key Responsibilities:

• Develop high-quality web applications using PHP, Laravel framework, and related technologies.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, secure, and scalable code that meets coding standards and best practices.
• Conduct code reviews and maintain code quality standards.
• Troubleshoot and debug complex issues and provide timely solutions.
• Develop and maintain API integrations with third-party services.
• Perform unit testing, integration testing, and performance testing.
• Participate in project planning and estimation.
• Keep up-to-date with the latest trends and best practices in web development.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Minimum 1-3 years of experience in PHP development, with a focus on Laravel framework.
• Proficient in PHP, MySQL, HTML5, CSS3, JavaScript, jQuery, and Ajax.
• Experience with RESTful API development and integration.
• Solid understanding of object-oriented programming, MVC design patterns, and software development principles.
• Familiarity with Git version control and Agile development methodology.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

If you are a self-motivated individual with a passion for product development and want to work in a challenging environment, we encourage you to apply for this position.

Responsibilities:

• Identify relevant data sources - a combination of data sources to make it useful.
• Build the automation of the collection processes.
• Pre-processing of structured and unstructured data.
• Handle large amounts of information to create the input to analytical Models.
• Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
• Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
• Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
• Participate in Problem solving sessions

Requirements:

• Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
• Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
• Strong math skills (e.g. statistics , algebra)
• Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
• Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
• Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

Required Skills:

Machine Learning, Deep Learning, Algorithms, Computer Science, Engineering, Operations Research, Math Skills, Communication Skills, SAAS Product, IT Services, Artificial Intelligence, ERP, Product Management, Automation, Analytical Models, Predictive Models, NLP, Forecasting Models, Product Development, Leadership, Problem Solving, Unsupervised Learning, Reinforcement Learning, Natural Language Processing, Algebra, Data Science, Programming Language, Python, Julia

Position Overview: We are seeking an experienced ASP.NET Developer to join our development team. As an ASP.NET Developer, you will be responsible for designing, developing, and maintaining web applications using the ASP.NET framework. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our clients' needs.

Responsibilities:

• Collaborate with project managers, business analysts, and other stakeholders to gather requirements and understand project objectives.
• Design and develop web applications using ASP.NET, C#, asp.net core and related technologies.
• Write clean, scalable, and maintainable code following coding standards and best practices.
• Develop database structures, queries, and stored procedures using Microsoft SQL Server or other database systems.
• Implement and integrate third-party libraries, APIs, and frameworks as required.
• Conduct thorough testing of developed applications to ensure functionality, performance, and security.
• Troubleshoot and debug issues in existing applications and provide timely resolutions.
• Participate in code reviews and provide constructive feedback to team members.
• Stay up-to-date with industry trends, technologies, and best practices to continuously improve development processes and techniques.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience as an ASP.NET Developer or in a similar role.
• Strong knowledge of ASP.NET framework and proficiency in C# programming language.
• Experience with web technologies such as HTML, CSS, JavaScript, and jQuery.
• Solid understanding of relational databases and proficiency in SQL.
• Familiarity with front-end frameworks/libraries (e.g., Angular, React) is a plus.
• Experience with version control systems (e.g., Git) and agile development methodologies.
• Ability to work independently as well as in a collaborative team environment.
• Strong problem-solving skills and attention to detail.

              Excellent communication and interpersonal skills.

External Title: Backend Developer.

Location: Remote

Year of experience: 4+ years

Job Description:

• Understanding of the working of a web-based application.
• Expert Knowledge of Microservices architecture.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Proficient understanding of code versioning tools, such as Git.
• Basic understanding of REST APIs and their concepts.
• Basic understanding of front-end technologies, such as HTML5, and CSS3, JavaScript.