Design Director (Branding & Packaging)

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Candidate must be proficient in using oracle database as a powerful

RAD platform. Must possess the following skills

MANDATORY SKILLS

􀀀 Oracle Application Express

􀀀 Oracle SQL

􀀀 Oracle PL/SQL

􀀀 Oracle Data Modelling

􀀀 Oracle Database performance and tuning

OPTIONAL SKILLS

􀀀 HTML5

􀀀 CSS

􀀀 Web design

􀀀 Data security

􀀀 Web security

Experience of at least 2-3 Years of Business Application development

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

This is a full-time, mid-level role. In this role, you would be developing state-of-the-art mobile applications for our EV charging venture, Rebolt Network.

We are looking for candidates with extremely strong programming skills and rich experience in React Native. A typical day at work would start with discussions with product managers about requirements. The candidate is expected to understand these requirements, use his/her logical reasoning to determine the gaps in the requirements discussed, determine the fastest approach to deliver the output, and implement the solution in a timely manner – all this while maintaining the quality of the output with at least 90-95% completeness and accuracy. You are responsible for the software that you develop and hence, unit/system testing is part of your job.

Candidate Profile:

Our requirement is extremely specific, and we are very particular about the candidate we are looking for. The selected candidate would be a street-smart individual with a focus on the completion of tasks at hand. We are NOT looking for candidates who require hand-holding at every stage. The candidate is expected to be enterprising enough to read between the lines (of the requirements) and deliver them in a ‘deployable’ state. We do not have the liberty to document every requirement and provide the same to the developers. Hence, as mentioned above, the requirements would be provided swiftly and only through conversations.

If you believe you fit the role well and would like to grow in a great work environment, we would like to talk to you!

We are one of the growing edtech company in India with a focus on the US B2B market. We are looking for a Engineering Manager to join the team and lead engineering efforts. We are looking from Product Base companies only.
 

Key Responsibilities 

• Build and lead multiple agile/scrum teams of top-notch engineers to own, drive & deliver critical parts of our products. 
• Work closely with Software Developer to develop the best technical design and approach for new product development. 
• Ensure timely delivery of projects with high quality. 

• Set up best practices for development and champion their adoption. 
• Oversee architecture & design of technically robust, flexible and scalable solutions. 
• Architecting and engineering solutions which can meet the requirement of unknown customer buying off the shelf products 
• Engage with product management teams to drive the functionality, usability, and other non-functional requirements 
• Ensure on-time launches by managing design, development, and integration efforts according to a standard or customized project plan 

• Be a champion of engineering excellence: establish team metrics for measurement of engineering and operational excellence. Implement a consistent, regular process for assessment and improvement. 
• Show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the long-term vision. 
• Be responsible for mentoring and developing front line managers and engineers. 

Qualifications 

• Bachelor's degree in Computer Science or Engineering 

• 10+ years of work experience in software development and 5+ years as a leadership role. 
•  Deep Understanding of enterprise grade technologies. 
•  Experience in building and running distributed systems for 24x7 online services at scale. 
• Deep understanding of JAVA, Spring boot, Hibernate.
•  Deep understanding & expertise with highly transactional, large relational and complex systems 
• Knowledge of Object-Oriented Design, data structures, algorithm design, and complexity analysis. 

• Experience in defining and executing professional software engineering best practices for the full software development life cycle. 
• Strong analytic and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. 
• Strengths in problem-solving, issue resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. 
• Strong verbal and written communication skills with a demonstrated experience. Engaging and influencing peers and executives. 
• A strong sense of ownership, urgency and drive. 

• Being a strong leader, team player, mentor, and people manager. 

Location 

• Pune 
• Hyderabad 

Responsibilities for SEO Specialist

• Develop optimization strategies that increase the company's search engine results rankings
• Research SEO keywords to use throughout the company's website and marketing materials
• Set measurable goals that demonstrate improvement in marketing efforts
• Monitor daily performance metrics to understand SEO strategy performance
• Efficiently communicate with other marketing professionals to align goals
• Collaborate with others within the marketing department to manage SEO strategy
• Write compelling and high-quality website content, including blog posts and page descriptions
• Update content and website links for maximum optimization and search engine rankings

Qualifications for SEO Specialist

• Two to three years of experience in successfully developing and executing SEO campaigns
• Understanding of search engine algorithms and ranking methods
• Experience with SEO industry programs, such as Google Analytics or Adobe Analytics
• Knowledge of keyword research and data mining tools
• Able to complete competitive analysis of other companies within the industry
• Excellent written and verbal communication skills (email, phone, etc.)
• Comfortable analyzing high volumes of data on a daily basis
• Familiarity with WordPress or other content management systems
• Experience with other aspects of marketing, such as customer growth and promotion, is a plus

• Leverage native APIs for deep integrations
• Solving any challenges that might appear on the way
• Diagnose and fix bugs and performance bottlenecks for performance that feels native
• Maintain code and write automated tests of quality that sets the benchmark for your future colleagues

• 2+ years of relevant industry experience in React Native
• A deep understanding of JavaScript
• Familiarity with video recording, playback, and uploading libraries
• Experience with Native Android app deployment
• Familiarity with modern front-end build pipelines and tools
• Familiarity with Socket.io is a plus
• Familiarity with RESTful APIs
• Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interface
• Highly accountable and takes ownership, with a collaborative attitude, and a lifelong learner
• Familiarity with code versioning tools (such as Git)