3+ Data entry Jobs in Bangalore (Bengaluru) | Data entry Job openings in Bangalore (Bengaluru)

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

FRANCHISE SALES MANAGER

Promilo.com (Sawara Solutions Pvt Ltd)

Industry: IT Software - SAAS

Location: Bangalore

Mode: Full-Time

Salary: As per the industry standard

About Us

Promilo is India’s 1st innovative platform, "Pay to Browse” It is a B2B SaaS start-up that accelerates the companies' business appointment funnel. We’re an advertising platform that connects both users & advertisers. Users will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. We’re registered and recognized by Start-up India, Start-up Karnataka & MSME. To know more - Visit - www.promilo.com or watch this video - https://www.youtube.com/watch?v=wPeKo1i1VQI

KEY ACCOUNTABILITIES

• Present business plans to the potential client, and negotiate the terms and conditions of the franchise agreement
• Scheduling sales meetings with interested delegates and following them up till franchise sign-ups. 
• Coordinate the franchise recruiting process.
• Manage Footprints franchise sales and lead database.

DUTIES AND RESPONSIBILITIES

• Make telephone calls to the leads assigned by the system to validate the leads and present information on the Promilo franchise.
• Generate the lead through multiple sales & marketing activities
• Pre-qualify the leads by asking questions about their location preference, profiles, interests, etc.
• Present information to the qualified leads about the Promilo franchise model, the investment required to start and run a FICO & FIFO model, etc.; Conclude calls by sending the prospects emails/messages with links for further information on the franchise opportunity.
• Capture and document information on the leads obtained through the telecalls in the system.
• Enter and update prospects’ information in the database.
• Schedule and make a follow-up call to assess the level of interest of the prospects and to qualify them for the next stage of the face-to-face meeting.
• Send requests to prospects for filling up the Expression of Interest (EOI) forms to collect information regarding their funding ability.
• Schedule face-to-face meetings for prospects with concerned Relationship Managers (RM).
• Hand out the ROI-Sheet, the Term-Sheet, and the Agreement Draft to the franchisee candidates approved by the RM / Head – of Franchise Development.
• Answer queries, provide information, assist the prospects with personal visits and provide support as required.

Technical

• Proficiency in relevant computer applications – MS Office, Google Sheets, etc.
• Data Entry Skills

Non-technical

• Active Listening
• Persuasiveness
• Persistence
• Telephone Etiquette and Customer Focus
• High Energy Level

About the Organization

Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM,  SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!

What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team. 

Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets. 

Why this Role

We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles. 

Roles and Responsibilities

• Work on Migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
• Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
• Analyze customer expectations and data to share an expected completion time.
• To manage multiple migrations at the same time to ensure migrations are completed within the stipulated time.
• Work closely with internal and customer-facing teams to deep dive on a customer migration request and workflow using our systems to ensure nothing falls to the bottom of the to-do list
• Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output.
• Keep current on product releases and updates

Desired candidate profile:

• Proven data entry or Migration work experience will be an asset
• Experience with MS Office and data programs
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks

Expectations from the candidate:

• 0-2 years of experience. Prior experience in SAAS environments will be an added advantage
• Resolve processing migration problems working with the technical team
• Pay attention to detail to maintain Data accuracy 
• Self Motivated and willing to excel in strict /short deadline
• Have the ability to multitask as needed and time management skills
• Must be comfortable working during night shifts.
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