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Job Summary:
We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.
Key Responsibilities:
• Make outbound calls to potential clients as per the assigned data.
• Follow up with the clients for payment, collection and maintain follow-through.
• Provide accurate information about products/services to generate interest.
• Maintain a record of calls and update the CRM or tracking system regularly.
• Respond to customer inquiries via phone or email in a professional manner.
• Draft professional emails for client communication, follow-ups, or documentation.
• Schedule meetings or appointments when necessary.
• Work closely with the sales or support team for smooth coordination.
Required Skills:
• Good communication skills (both verbal and written)
• Strong interpersonal and convincing ability
• Email drafting skills – ability to write clear and professional communication
• Basic computer knowledge (MS Office, email, data entry)
• Polite, Patience and ability to handle rejections or objections
What are we looking for -
- Minimum 1 Year of experience in a Data Entry/Operations role
- Strong communication and interpersonal command.
- Ability to thrive independently or as part of a team.
- Ability to multitask
- Organizational and time management skills.
- Attention to detail
- Growth oriented mindset
- In-office availability in Delhi/Mumbai/Bangalore
What you will be doing -
- End-to-end Visa application processing for assigned countries
- Document verification, form filling, and pre-checks for visa submissions
- Coordinate seamlessly with Account Managers, Travel agents, & Accounts team
- Manage vendor relationships, ensure timely pickups/drop-offs.
- Update daily dashboards, trackers, and internal tool with application status
- Monitor progress of active applications and escalate delays proactively
- Maintain compliance with embassy, consulate, and country-specific requirements
- Adhere to TATs (Turnaround Times) and ensure SLAs are consistently met
- Mine companies List using Linkedin, Google, Directory Websites.
- Contact List Building
- B2B Data Collection and Research
- B2b Lead Generation and Web Research
- Email Research
- LinkedIn Research
Our client is a 4 decade old diversified business group with holdings in FMCG and hospitality. Their FMCG portfolio comprises of a well known mouth freshener and soon-to-be-launched confectionery products.
They have an excellent reputation for their hotels in North India. The aesthetically designed rooms, the multi-cuisine restaurant, corporate facilities like conference rooms, banquets and other services like gym and spa in their hotels are all world-class arrangements at a reasonable price.
What you will do:
- Supporting the CEO in Business Planning, Budgeting decision and Relationship Management
- Tracking progress of any new initiatives and present business
- Supporting CEO in communications by preparing presentations and financial statements.
- Researching on the current trends / business models in the developmental
- Helping prepare for meetings and accurately recording minutes from same
- Preparing and analyzing required data and reports.
- Coordinating with all department heads for the tasks given by CEO
- Being In charge for all the periodic communications from the CEO's office
- Ensuring for the timely relevant escalations
- Managing bandwidth & assisting the CEO in prioritization
What you need to have:
- 2 to 4 yrs of experience in a similar role
- Graduate/ MBA from a Tier 1 or 2 college
- Candidate should be polished and have excellent communication skills (English and Hindi)
- Candidate must possess excellent analytical skill
- Candidate should be ready to travel and work in a growing organization
- Candidate who is a self - starter and has eye to details with logical thinking and problem solving skills
- Proactive, flexible, meticulous, detail-oriented and well organized
- Exceptional organizational skills and ability to prioritize and multitask in a pressurized environment
- Confident to interact with senior level management
- A flexible working attitude is required dependent on Managing Directors’ schedules
- High level of integrity and experience in handling confidential information is a must
- Proficient level of MS Office tools (Word, Excel, PowerPoint).




