Operations Executive – Roles and Responsibilities
Objective:
To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.
🔧 Core Responsibilities
1. Training Session Coordination
Responsibilities:
- Coordinate and execute training sessions as per schedules.
- Ensure trainers and learners have all necessary information and access.
- Prepare training kits, tools, and digital resources.
Key Tasks:
- Send session invites and joining links (Zoom/MS Teams).
- Share pre-training materials with participants.
- Monitor live sessions and assist with technical support if needed.
2. Trainer & Client Communication
Responsibilities:
- Act as a liaison between trainers, learners, and internal teams.
- Ensure smooth communication before, during, and after training sessions.
- Address basic queries and escalate issues where needed.
Key Tasks:
- Confirm trainer availability and session readiness.
- Communicate session changes, delays, or cancellations.
- Collect trainer session feedback and pass it to QA or management.
3. Data Entry & Reporting
Responsibilities:
- Maintain accurate records of sessions, trainers, attendance, and client feedback.
- Assist in preparing performance, delivery, and utilization reports.
- Ensure real-time updates to CRM, LMS, and other internal tools.
Key Tasks:
- Update trackers (Google Sheets/Excel) after each session.
- Log trainer invoices, session feedback, and issue tickets.
- Support weekly and monthly reporting tasks.
4. Operational Support Activities
Responsibilities:
- Support the broader operations team with document prep, session audits, and internal coordination.
- Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
- Coordinate across teams (sales, finance, sourcing) to close operational loops.
Key Tasks:
- Help prepare certificates of completion for learners.
- Follow up on trainer documents for finance team (for payout processing).
- Update session timelines or calendars as per changes.
5. Quality & Compliance Assistance
Responsibilities:
- Ensure sessions meet delivery quality benchmarks.
- Follow checklists and SOPs for session execution.
- Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).
Key Tasks:
- Track feedback scores and session satisfaction ratings.
- Help review recordings or reports for quality assurance teams.
- Flag non-compliance issues to senior operations members.
🧠 Required Skills:
- Strong communication & interpersonal skills
- Basic knowledge of CRM/LMS tools and Google Workspace
- Attention to detail and time management
- Team-player with multitasking ability
- Willingness to work flexible hours across global time zones
Shubham Vishwakarma
Full Stack Developer - Averlon
About Edstellar.com
About
Edstellar Global is likely an extension of the Edstellar brand focused on offering education and training solutions at an international level. By leveraging its expertise in corporate training and professional development, the global business arm would aim to address skill gaps and foster workforce transformation across borders. Here's an overview of what Edstellar's global business could involve:
Key Focus Areas of Edstellar Global:
- International Corporate Training:
- Customized training programs catering to diverse industries worldwide.
- Specialized modules for cross-cultural teams and global business operations.
- Partnerships with Global Institutions:
- Collaborating with international universities, corporations, and training bodies.
- Co-developing curricula aligned with global industry standards.
- Remote and Hybrid Learning Models:
- Delivering training programs through advanced digital platforms.
- Blended learning solutions to accommodate various geographic and time constraints.
- Addressing Global Skill Gaps:
- Providing programs focused on emerging skills such as AI, machine learning, blockchain, and data science.
- Supporting workforce reskilling to meet global technological and industrial trends.
- Localized Solutions for Global Reach:
- Tailoring training content to align with local regulations, cultural nuances, and languages.
- Establishing regional hubs to ensure seamless delivery of services.
- Focus on Sustainability and Inclusion:
- Incorporating sustainable practices and principles in training methodologies.
- Promoting inclusive training programs to empower underrepresented groups in the global workforce.
Potential Benefits of Edstellar Global:
- Access to a diverse talent pool.
- Creation of globally competitive skill sets.
- Strengthening partnerships with multinational companies.
Candid answers by the company
Edstellar is a Skill Development company specializing in providing corporate training, skill training & development, and professional learning solutions. The platform focuses on bridging the gap between industry needs and workforce capabilities by offering tailored and effective training programs for businesses, professionals, and educational institutions.
What Edstellar Does:
1. Corporate Training Solutions:
- Designs customized training programs for businesses to enhance workforce skills.
- Focuses on both technical and soft skills development.
- Helps organizations meet their specific training goals and improve team productivity.
2. Skill Development and Upskilling:
- Offers courses for individuals to upskill and stay competitive in the job market.
- Covers various industries, including technology, finance, healthcare, marketing, and more.
- Programs are aligned with current industry trends and future workforce needs.
3. Learning Management System (LMS):
- Provides a digital platform for managing and delivering learning content.
- Features analytics to track learner progress and assess outcomes.
- Supports remote and hybrid learning models.
4. Collaborations with Industry Experts:
- Partners with subject matter experts, institutions, and organizations to develop high-quality content.
- Focuses on practical, industry-relevant training for real-world application.
5. Global Training Solutions:
- Extends its services globally to cater to international businesses and teams.
- Localizes content to match regional and cultural requirements.
6. Comprehensive Training Programs:
- Covers areas such as leadership development, technical certifications, compliance training, and more.
- Programs are designed for employees at all levels, from entry-level to executive.
Who Edstellar Serves:
- Businesses: Enhances employee performance and aligns training with organizational goals.
- Professionals: Empowers individuals to achieve career growth through skill development.
- Educational Institutions: Bridges the gap between academic learning and industry requirements.
Edstellar aims to empower organizations and individuals by fostering a culture of continuous learning and adaptability in an ever-changing professional landscape.
Company social profiles
Similar jobs
About The Sleep Company
At The Sleep Company, we are building a technology-driven omnichannel retail business that powers seamless customer experiences across D2C, marketplaces, retail stores, supply chain, fulfillment, and post-purchase journeys. As we continue to scale rapidly, we are looking for an execution-focused Senior Engineering Manager who can lead high-impact engineering teams, drive operational excellence, and build reliable, scalable systems that support our retail and supply chain ecosystem.
Role Overview
We are seeking a highly motivated and hands-on Senior Engineering Manager with strong experience in retail-tech, omnichannel commerce, logistics, or supply chain-driven environments. This role requires a leader who thrives in fast-paced, ambiguous settings and can balance strategic thinking with deep technical involvement.
You will lead multiple engineering pods responsible for business-critical platforms such as Order Management Systems (OMS), Warehouse Management Systems (WMS), POS integrations, ERP integrations, inventory management, fulfillment workflows, and customer-facing commerce experiences.
The ideal candidate is execution-oriented, highly accountable, technically strong, and passionate about building reliable systems that directly impact business outcomes.
Key Responsibilities
Engineering Leadership & Delivery
- Lead and mentor multiple engineering teams/pods across commerce, supply chain, and platform domains.
- Drive end-to-end execution of strategic initiatives from concept to production.
- Ensure predictable delivery while maintaining high engineering quality standards.
- Build a culture of ownership, accountability, operational excellence, and continuous improvement.
- Collaborate with Product, Operations, Supply Chain, Retail, Customer Experience, and Business teams to translate business requirements into scalable technical solutions.
Retail & Supply Chain Platform Ownership
- Drive development and evolution of OMS, WMS, ERP, POS, inventory, fulfillment, and logistics integrations.
- Enable seamless omnichannel customer experiences across D2C, retail stores, marketplaces, and partner ecosystems.
- Design solutions for inventory visibility, order orchestration, returns management, fulfillment optimization, and supply chain automation.
- Partner with business stakeholders to improve operational efficiency through technology.
Technical Excellence
- Provide technical leadership on distributed systems, event-driven architectures, integrations, APIs, and asynchronous processing.
- Drive system scalability, reliability, performance, and observability initiatives.
- Establish engineering best practices around architecture reviews, code quality, testing, deployment, and incident management.
- Guide teams in making sound technical decisions while balancing speed and long-term maintainability.
Operational Excellence & Reliability
- Own production health, service reliability, and operational readiness.
- Lead major incident response, root cause analysis, and post-incident improvements.
- Define and track SLIs, SLOs, error budgets, and operational KPIs.
- Build strong monitoring, alerting, logging, and observability frameworks.
- Drive proactive reliability and resilience initiatives across critical systems.
Stakeholder Management
- Partner closely with leadership, product managers, operations teams, and external vendors.
- Align engineering roadmaps with business priorities and organizational goals.
- Communicate technical and delivery status effectively to senior stakeholders.
- Manage dependencies across multiple teams and functions.
Required Qualifications
- 8–12 years of software engineering experience with 3–5 years leading engineering teams.
- Proven experience managing multiple engineering pods or teams.
- Strong background in retail-tech, e-commerce, omnichannel commerce, logistics, supply chain, or marketplace ecosystems.
- Experience working with OMS, WMS, ERP, POS, inventory management, fulfillment, or logistics platforms.
- Deep understanding of distributed systems, microservices, APIs, integrations, messaging systems, and asynchronous workflows.
- Hands-on experience with cloud-native architectures and modern engineering practices.
- Strong understanding of production operations, reliability engineering, observability, and incident management.
- Demonstrated ability to drive execution in high-growth, rapidly changing environments.
- Excellent stakeholder management and communication skills.
Key Responsibilities & Accountabilities:-
- Assist in sourcing and attracting candidates using various channels (job portals, social media, referrals, etc.)
- Conduct initial phone screenings and schedule interviews
- Source candidates through online channels, networking, databases, and employee referrals.
- Screen resumes and conduct initial interviews to assess candidates’ suitability.
- Coordinate and schedule interviews with hiring teams and provide timely feedback to candidates.
- Assist in employer branding initiatives to position the company as an employer of choice.
- Support campus recruitment, job fairs, and other hiring events.
- Work with senior HR team members to understand the requirements.
- Release LOI’s and Appointment letters.
- Onboarding and employee documentation management.
Machine Learning (ML)- Understand the business drivers and analytical use-cases.
- Translate use cases to data models, descriptive, analytical, predictive, and engineering outcomes.
- Explore new technologies and learn new techniques to solve business problems creatively
- Think big! and drive the strategy for better data quality for the customers.
- Become the voice of business within engineering and of engineering within the business with customers.
- Collaborate with many teams - engineering and business, to build better data products and services
- Deliver the projects along with the team collaboratively and manage updates to customers on time
What we're looking for :
- Hands-on experience in data modeling, data visualization, and pipeline design and development
- Hands-on exposure to Machine learning concepts like supervised learning, unsupervised learning, RNN, DNN.
- Prior experience working with business stakeholders, in an enterprise space is a plus
- Great communication skills. You should be able to directly communicate with senior business leaders, embed yourself with business teams, and present solutions to business stakeholders
- Experience in working independently and driving projects end to end, strong analytical skills.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptOpportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Take a lead role with design and implementation of Salesforce connectors for our marketing platforms.
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 7+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· Experience building and maintaining Salesforce AppExchange apps.
· Experience working with databases and/or CRM systems.
Secondary Skills (nice to have)
· Strong background in Java
· AWS ecosystem and tools, developing for serverless environments.
· Front-end expertise: HTML, CSS, JavaScript, etc.
· Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable.
Soft Skills
· Proven ability to lead a team and mentor others.
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
About Company
Our client works in the area of skilling and livelihoods for underserved youth. It is a pioneering program with a strong PPP model, an agency-led
approach to livelihoods and a vision of socio-economic transformation. The NGO runs through a public-private partnership that empowers the Government, Corporates, NGOs and Citizens to work together toward changing lives.
Responsibilities
● Design and execution of research into the impact of an agency-led approach to livelihoods.
● Design and execution of the appropriate baseline surveys in communities.
● Gaining an in-depth understanding of the impact of the NGO program at the community level.
● Identification of research partners as required.
● Building tools and systems for monitoring and evaluation of the Lighthouse program and guiding the work of the data & reporting team.
● Data quality audits for program-specific data across the organization.
Requirements
● Master’s degree in statistics or economics with a specialization in statistical methods, or social sciences with training in qualitative and quantitative research methods.
● Minimum 5 years of work experience in the social sector/ corporate sector.
● Critical thinking
● Analytical ability
● Result orientation
● Excellent written and oral communication in Hindi and English (Knowledge of Marathi
will be an added advantage)
● Creativity
Data ScienceMachine Learning (ML)Job Description
A job where you increase the depth of your expertise in computer vision.
A job where you learn and implement the SOTA papers.
A job where you write vectorized code that runs in seconds, not in minutes.
A job where models learn to see and understand the world around them.
A job where models run real-time because you optimize every byte.
A job where you keep the career promises that you made to yourself.
A job where you keep the learning promises that you made to yourself.
If this scares you, don't read.
If this excites you, we might love you.
Role
We are looking for a passionate Machine Learning Engineer to join our team.
The ideal candidate will be an enthusiastic developer with 2-5 years of experience in the field of Computer Vision and Artificial Intelligence.
If building things and writing code excite you, this is the startup you belong.
Key Technologies
Must be an expert in Python and Numpy.
Experience with Tensorflow/Keras/Pytorch is required.
Unsatiable hunger for writing beautiful code.
Knowledge of python design-patterns.
Some experience with C++ is preferred.
Knowledge working closely with version control (GIT).
Excellent communication skills and being able to work independently.
Strong problem-solving and coding skills override everything else written above.
About AIMonk
Run by IIT Kanpur alumni, AIMonk is a deep tech startup.
We build beautiful and scalable software using computer vision and deep learning.
We pride ourselves in solving problems nobody else can in the space
React.js
NodeJS (Node.js)
MongoDB
ExpressKey Responsibilities
● Work closely with principal engineers and product manager to deliver quality technology solutions.
● The SDE 2 core responsibilities include working on highly-maintainable and unit tested software components/systems that address the problems and guiding junior developers for the same.
● Will be working in a fast paced and agile work environment delivering quality solutions that have immediate business impact.
● Complete ownership of the projects you deliver while collaborating with technical and non-technical people in charge .
● A self-motivated learner and builder with strong customer focus and quality delivery.
● Ensure the process is being followed and quality code is being maintained by doing proper code review and testing if needed.
BASIC QUALIFICATIONS
● Bachelor’s degree or higher in Computer Science and min of 2 years of Software Development in MERN .
● Familiar with MERN Stack (React for frontend role and Express Node Mongo for backend role).
● Proven track record of building large-scale, highly available, low latency, high quality distributed systems and software products
● Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented , Databases.
● Excellent coding skills .
● Great problem solving skills and propensity to learn and develop tech talent.
● Ability to think big about problem statements, recommend alternative technical approaches and build optimal solutions.
PREFERRED QUALIFICATIONS
● Bar raising tech skills in building next gen customer experiences using technology .
● Sound understanding of putting in place and leading engineering excellence initiatives across team(s) such as code review , quality coding and unit test .
● Excellent verbal and written communication skills.
About The Company:
Do Your Thng is a branded content marketplace that helps brands multiply their social and digital media performance through unique content creation with the help of content creators and influencers across genres.
Purpose of the Role:
We are looking for someone who is enthusiastic about community , influencer marketing and looking to kick start career in the start up domain.
About the Position:
1. influencer marketing
2. onboarding creators through various social media platforms such as instagram etc.
3. Must have great communication skills and ready to work in a fast paced environment.
4. Ability to connect with various influencers through telegram/whatsapp etc.
Python
Django
FlaskRoles & Responsibilities:
- You will be coordinating our enterprise account-specific teams called squads, consisting of members from engineering, machine-learning, and conversation-design teams.
- There are five working groups in the organization, (i) Business (ii) Research (iii) Solutions (iv) Product, and (v) Operations, where you will be joining the Solutions, working group.
- You will be collaborating with the sales team to design an appropriate solution to the customer's problems and help them showcase the value of the product.
- You will be collaborating with the operations team to ensure we are not compromising on our quality standards.
- You will also be co-working with the product working group to help them improve the overall platform and to prioritize the high-impact initiatives in the roadmap.
Work you will be doing:
- You will be building bespoke voice bots for enterprise clients using internal tools.
- You're expected to help build the Solutions stack whose goal is to reduce the amount of effort put into building our voice bots.
- You will be involved in analyzing client calls where you're expected to use either data pipelines or SQL to get insights into caller behavior.
Technical (Mandatory) Requirements
- Professional experience of at least 1 year.
- Has experience with integrating or building HTTP APIs
- Has hands-on experience working with Python
- Good communicator
Optional Requirements:
- Has experience working in any of Django Rest Framework, Redis, Celery
Technical Stack
Skit uses a microservices architecture where we employ both HTTP and GRPC to communicate between our services
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon