Junior operations Executive L&D at Edstellar.com · Bengaluru (Bangalore) · 0.6 - 1 years · ₹3.6L - ₹3.6L / yr · Profitable · Posted 18 Jun 2025

Operations Executive – Roles and Responsibilities
Objective:
To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.
🔧 Core Responsibilities
1. Training Session Coordination
Responsibilities:
- Coordinate and execute training sessions as per schedules.
- Ensure trainers and learners have all necessary information and access.
- Prepare training kits, tools, and digital resources.
Key Tasks:
- Send session invites and joining links (Zoom/MS Teams).
- Share pre-training materials with participants.
- Monitor live sessions and assist with technical support if needed.
2. Trainer & Client Communication
Responsibilities:
- Act as a liaison between trainers, learners, and internal teams.
- Ensure smooth communication before, during, and after training sessions.
- Address basic queries and escalate issues where needed.
Key Tasks:
- Confirm trainer availability and session readiness.
- Communicate session changes, delays, or cancellations.
- Collect trainer session feedback and pass it to QA or management.
3. Data Entry & Reporting
Responsibilities:
- Maintain accurate records of sessions, trainers, attendance, and client feedback.
- Assist in preparing performance, delivery, and utilization reports.
- Ensure real-time updates to CRM, LMS, and other internal tools.
Key Tasks:
- Update trackers (Google Sheets/Excel) after each session.
- Log trainer invoices, session feedback, and issue tickets.
- Support weekly and monthly reporting tasks.
4. Operational Support Activities
Responsibilities:
- Support the broader operations team with document prep, session audits, and internal coordination.
- Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
- Coordinate across teams (sales, finance, sourcing) to close operational loops.
Key Tasks:
- Help prepare certificates of completion for learners.
- Follow up on trainer documents for finance team (for payout processing).
- Update session timelines or calendars as per changes.
5. Quality & Compliance Assistance
Responsibilities:
- Ensure sessions meet delivery quality benchmarks.
- Follow checklists and SOPs for session execution.
- Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).
Key Tasks:
- Track feedback scores and session satisfaction ratings.
- Help review recordings or reports for quality assurance teams.
- Flag non-compliance issues to senior operations members.
🧠 Required Skills:
- Strong communication & interpersonal skills
- Basic knowledge of CRM/LMS tools and Google Workspace
- Attention to detail and time management
- Team-player with multitasking ability
- Willingness to work flexible hours across global time zones

About Edstellar.com
About
Edstellar Global is likely an extension of the Edstellar brand focused on offering education and training solutions at an international level. By leveraging its expertise in corporate training and professional development, the global business arm would aim to address skill gaps and foster workforce transformation across borders. Here's an overview of what Edstellar's global business could involve:
Key Focus Areas of Edstellar Global:
- International Corporate Training:
- Customized training programs catering to diverse industries worldwide.
- Specialized modules for cross-cultural teams and global business operations.
- Partnerships with Global Institutions:
- Collaborating with international universities, corporations, and training bodies.
- Co-developing curricula aligned with global industry standards.
- Remote and Hybrid Learning Models:
- Delivering training programs through advanced digital platforms.
- Blended learning solutions to accommodate various geographic and time constraints.
- Addressing Global Skill Gaps:
- Providing programs focused on emerging skills such as AI, machine learning, blockchain, and data science.
- Supporting workforce reskilling to meet global technological and industrial trends.
- Localized Solutions for Global Reach:
- Tailoring training content to align with local regulations, cultural nuances, and languages.
- Establishing regional hubs to ensure seamless delivery of services.
- Focus on Sustainability and Inclusion:
- Incorporating sustainable practices and principles in training methodologies.
- Promoting inclusive training programs to empower underrepresented groups in the global workforce.
Potential Benefits of Edstellar Global:
- Access to a diverse talent pool.
- Creation of globally competitive skill sets.
- Strengthening partnerships with multinational companies.
Candid answers by the company
Edstellar is a Skill Development company specializing in providing corporate training, skill training & development, and professional learning solutions. The platform focuses on bridging the gap between industry needs and workforce capabilities by offering tailored and effective training programs for businesses, professionals, and educational institutions.
What Edstellar Does:
1. Corporate Training Solutions:
- Designs customized training programs for businesses to enhance workforce skills.
- Focuses on both technical and soft skills development.
- Helps organizations meet their specific training goals and improve team productivity.
2. Skill Development and Upskilling:
- Offers courses for individuals to upskill and stay competitive in the job market.
- Covers various industries, including technology, finance, healthcare, marketing, and more.
- Programs are aligned with current industry trends and future workforce needs.
3. Learning Management System (LMS):
- Provides a digital platform for managing and delivering learning content.
- Features analytics to track learner progress and assess outcomes.
- Supports remote and hybrid learning models.
4. Collaborations with Industry Experts:
- Partners with subject matter experts, institutions, and organizations to develop high-quality content.
- Focuses on practical, industry-relevant training for real-world application.
5. Global Training Solutions:
- Extends its services globally to cater to international businesses and teams.
- Localizes content to match regional and cultural requirements.
6. Comprehensive Training Programs:
- Covers areas such as leadership development, technical certifications, compliance training, and more.
- Programs are designed for employees at all levels, from entry-level to executive.
Who Edstellar Serves:
- Businesses: Enhances employee performance and aligns training with organizational goals.
- Professionals: Empowers individuals to achieve career growth through skill development.
- Educational Institutions: Bridges the gap between academic learning and industry requirements.
Edstellar aims to empower organizations and individuals by fostering a culture of continuous learning and adaptability in an ever-changing professional landscape.
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The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.
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• Hold teams accountable for deadlines, quality, productivity, and responsiveness
• Act as the primary escalation point for operational issues
• Resolve cross-functional conflicts and remove execution bottlenecks
• Reallocate resources based on workload and business priorities
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▌ ABOUT BXI WORLD
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▌ KEY SKILLS
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▌ WHAT YOU'LL DO
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• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
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We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.
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- 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
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CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation
JOB DESCRIPTION – PROCESS COORDINATOR
JOB OVERVIEW:
We are looking for an active, smart, proactive, and client-focused Process Coordinator who can effectively manage core operations, coordinate with internal teams and clients, identify opportunities for process improvement, and contribute to business growth through smart cross-selling and solution-selling approaches.
The ideal candidate should have strong communication and coordination skills, take ownership of tasks, be proactive during meetings, and have the ability to manage multiple responsibilities efficiently.
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- Act as a key point of contact for clients, maintaining professional communication and ensuring their requirements are properly understood and addressed.
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NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product.
We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together.
With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth.
Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.
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You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.
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🚀 We're Hiring: Customer Support Executive
Join WorkBuddyHR – Help Us Transform HR for Modern Businesses
At WorkBuddyHR, we're building the next generation of HRMS software that helps startups and growing businesses automate HR operations, simplify employee management, and make smarter decisions through powerful insights.
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📍 Location: Bengaluru (Work From Office)
💼 Role: Customer Support Executive
🕒 Employment Type: Full-Time
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Job Title: Order Management Executive (Order, Warranty & Returns)
Location: Golf course road, Gurgaon
Experience: 2-5 year in order management (O2C)
salary: negotiable
Qualificaton: Graduate
Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)
Shift Timings: 9:30 AM to 6 PM
The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.
Key Responsibilities
Order Management -
- Process incoming orders across multi-channel e-commerce platforms.
- Track shipment milestones to ensure on-time delivery metrics.
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- Manage inventory allocations for backordered or high-demand items.
Return Investigation &; Reporting -
- Analyse return data to identify systemic product defects.
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- Collaborate with QA teams to implement corrective action plans.
Warranty Processing & Coordination -
- Evaluate warranty claims against established company policy guidelines.
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- Maintain documentation of all claim approvals and denials.
- Liaise with vendors regarding factory-level defects and reimbursement.
Job Requirements -
- Education: Bachelor’s degree is a must.
- Experience: 2–5 years in Operations or Order management.
- Systems: Proficiency with ERP software (SAP exp will be a Plus).
- Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
- Order creation: Order to Cash experience is must.
- Exposure: Global customer handling will be a plus.
- Analytical Mindset: Ability to translate raw data into actionable insights.
- Attention to Detail for RIR: Precision in auditing claims and processing orders.
- Communication: Strong cross-functional collaboration and vendor management skills.
- Problem-Solving: Quick resolution of logistics conflicts and customer disputes.
Mail updated resume with salary details-
email: etalenthire{at}gmail{dot}com
satish: 88O 27 49 743
About the Role
We are seeking detail-oriented and proactive Operations Interns to join our team remotely for a 3-month internship. This role is ideal for students or recent graduates interested in business operations, process management, and cross-functional coordination. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.
Responsibilities
- Assist in day-to-day business operations and process management.
- Support project coordination and ensure tasks are executed on time.
- Help prepare reports, dashboards, and documentation for operational activities.
- Collaborate with different teams (HR, Marketing, Tech, etc.) to ensure smooth workflows.
- Identify process gaps and suggest improvements for efficiency.
- Track and monitor key operational metrics.
- Contribute to internal communication and scheduling.
Requirements
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- Good analytical and problem-solving abilities.
- Proficiency in MS Office/Google Workspace (Excel/Sheets, Docs, Slides).
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment.
What You’ll Gain
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- Practical skills in process management, reporting, and documentation.
- Mentorship and guidance from operations professionals.
- Completion Certificate upon successful completion.
- Letter of Recommendation based on performance.
Internship Details
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- Perks: Completion Certificate + Letter of Recommendation











