
Operations Executive – Roles and Responsibilities
Objective:
To manage and support the day-to-day operations related to training delivery, ensuring sessions are executed smoothly, stakeholders are aligned, and operational data is accurately maintained.
🔧 Core Responsibilities
1. Training Session Coordination
Responsibilities:
- Coordinate and execute training sessions as per schedules.
- Ensure trainers and learners have all necessary information and access.
- Prepare training kits, tools, and digital resources.
Key Tasks:
- Send session invites and joining links (Zoom/MS Teams).
- Share pre-training materials with participants.
- Monitor live sessions and assist with technical support if needed.
2. Trainer & Client Communication
Responsibilities:
- Act as a liaison between trainers, learners, and internal teams.
- Ensure smooth communication before, during, and after training sessions.
- Address basic queries and escalate issues where needed.
Key Tasks:
- Confirm trainer availability and session readiness.
- Communicate session changes, delays, or cancellations.
- Collect trainer session feedback and pass it to QA or management.
3. Data Entry & Reporting
Responsibilities:
- Maintain accurate records of sessions, trainers, attendance, and client feedback.
- Assist in preparing performance, delivery, and utilization reports.
- Ensure real-time updates to CRM, LMS, and other internal tools.
Key Tasks:
- Update trackers (Google Sheets/Excel) after each session.
- Log trainer invoices, session feedback, and issue tickets.
- Support weekly and monthly reporting tasks.
4. Operational Support Activities
Responsibilities:
- Support the broader operations team with document prep, session audits, and internal coordination.
- Help troubleshoot last-minute issues related to tech, scheduling, or trainer no-shows.
- Coordinate across teams (sales, finance, sourcing) to close operational loops.
Key Tasks:
- Help prepare certificates of completion for learners.
- Follow up on trainer documents for finance team (for payout processing).
- Update session timelines or calendars as per changes.
5. Quality & Compliance Assistance
Responsibilities:
- Ensure sessions meet delivery quality benchmarks.
- Follow checklists and SOPs for session execution.
- Support compliance documentation for certified programs (e.g., PMI, ITIL, Scrum).
Key Tasks:
- Track feedback scores and session satisfaction ratings.
- Help review recordings or reports for quality assurance teams.
- Flag non-compliance issues to senior operations members.
🧠 Required Skills:
- Strong communication & interpersonal skills
- Basic knowledge of CRM/LMS tools and Google Workspace
- Attention to detail and time management
- Team-player with multitasking ability
- Willingness to work flexible hours across global time zones

About Edstellar.com
About
Edstellar Global is likely an extension of the Edstellar brand focused on offering education and training solutions at an international level. By leveraging its expertise in corporate training and professional development, the global business arm would aim to address skill gaps and foster workforce transformation across borders. Here's an overview of what Edstellar's global business could involve:
Key Focus Areas of Edstellar Global:
- International Corporate Training:
- Customized training programs catering to diverse industries worldwide.
- Specialized modules for cross-cultural teams and global business operations.
- Partnerships with Global Institutions:
- Collaborating with international universities, corporations, and training bodies.
- Co-developing curricula aligned with global industry standards.
- Remote and Hybrid Learning Models:
- Delivering training programs through advanced digital platforms.
- Blended learning solutions to accommodate various geographic and time constraints.
- Addressing Global Skill Gaps:
- Providing programs focused on emerging skills such as AI, machine learning, blockchain, and data science.
- Supporting workforce reskilling to meet global technological and industrial trends.
- Localized Solutions for Global Reach:
- Tailoring training content to align with local regulations, cultural nuances, and languages.
- Establishing regional hubs to ensure seamless delivery of services.
- Focus on Sustainability and Inclusion:
- Incorporating sustainable practices and principles in training methodologies.
- Promoting inclusive training programs to empower underrepresented groups in the global workforce.
Potential Benefits of Edstellar Global:
- Access to a diverse talent pool.
- Creation of globally competitive skill sets.
- Strengthening partnerships with multinational companies.
Candid answers by the company
Edstellar is a Skill Development company specializing in providing corporate training, skill training & development, and professional learning solutions. The platform focuses on bridging the gap between industry needs and workforce capabilities by offering tailored and effective training programs for businesses, professionals, and educational institutions.
What Edstellar Does:
1. Corporate Training Solutions:
- Designs customized training programs for businesses to enhance workforce skills.
- Focuses on both technical and soft skills development.
- Helps organizations meet their specific training goals and improve team productivity.
2. Skill Development and Upskilling:
- Offers courses for individuals to upskill and stay competitive in the job market.
- Covers various industries, including technology, finance, healthcare, marketing, and more.
- Programs are aligned with current industry trends and future workforce needs.
3. Learning Management System (LMS):
- Provides a digital platform for managing and delivering learning content.
- Features analytics to track learner progress and assess outcomes.
- Supports remote and hybrid learning models.
4. Collaborations with Industry Experts:
- Partners with subject matter experts, institutions, and organizations to develop high-quality content.
- Focuses on practical, industry-relevant training for real-world application.
5. Global Training Solutions:
- Extends its services globally to cater to international businesses and teams.
- Localizes content to match regional and cultural requirements.
6. Comprehensive Training Programs:
- Covers areas such as leadership development, technical certifications, compliance training, and more.
- Programs are designed for employees at all levels, from entry-level to executive.
Who Edstellar Serves:
- Businesses: Enhances employee performance and aligns training with organizational goals.
- Professionals: Empowers individuals to achieve career growth through skill development.
- Educational Institutions: Bridges the gap between academic learning and industry requirements.
Edstellar aims to empower organizations and individuals by fostering a culture of continuous learning and adaptability in an ever-changing professional landscape.
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Basic Knowledge of creating REST API in Laravel.
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Basic knowledge of front-end technologies such as HTML, Javascript/jQuery, Ajax and CSS3
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An implication of OOP is must, hence in-depth understanding is necessary.
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Knowledge of Cloud-Server.
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Knowledge of CI/CD.
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Knowledge advance Front-End Technologies.
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Basic knowledge of NodeJS.
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5 Days Working
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Competitive Salary.
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Knowledge-Based Hierarchy
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Career Development Programs.
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Comapny Sponsored National & International Certification Courses.
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Tremendous Scope of Responsibilities and KPIs Aligned with Individual and Organisational Goals.
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Exposure to working with a team size of 65+.
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Good Project Incentives and Rewards.
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Monthly Rewards and Recognition Program- Star Performer of the Month.
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Work-Life Balance.
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Fantastic Team Spirit with Creative, Fun and Open Office Work Culture.
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JOB DESCRIPTION
As a Business-Technology Project Manager, we expect the candidate to bring in the Right liaison between Business and Technology as a part of technology solutions implementation. He/she will be responsible for:
As a Business-Technology Project Manager, we expect the candidate to bring in the Right liaison between Business and Technology as a part of technology solutions implementation.He/she will be responsible for:
1. Bring in the Business perspective E2E –right from approach definition, design delivery. Ensuring Framework based solutions, and developments that are secure, scalable, and robust
2. Determiningvalue driven tech solutions implementation approach based on the Business requirements
3. Providing the Right and successful delivery of tech solutions by,
a.Being the single point of contact for the project b. Asking the right questions from a tech perspective in terms of the approach, design and effort required(with focus on the re-use of FW or pre-defined templates)
c.Defining the right work &resource plan, milestones, and deliverables etc.
d.Collaborating with teams, managing workflow, and driving meetings between teams involved for, timely delivery
e.Track team’s progress, using key performance metrics to objectively identify teams’ positive movement.
f.Having prompt and proactive communication with the stakeholders to manage their expectations and keep them informed about progress and impediments.
g.Reviewingproject deliverables to ensure they meet requirements and quality standards.
h.Drivingprocess and tooling improvements to increase throughput and output quality.
i.Participating in setting best practices for project management principles for the Business System team.
j.Ensure adherence of coding standards and techniques for code optimization
WE ARE LOOKING FOR A PERSON WHO IS
As an individual
1. Analytical in approach -Seeking the "What, Why, How, Where and Who" when finding the issues, troubling shooting, solving,and creating clarity. One who appreciates and is capable of consciously deciphering and projecting the implicit value of the process.
2. Diligent in pursuit -When faced with challenges such as tight deadlines, and incomplete tasks, the ability to stand up, persevere and commit to seeing things through.
3. Flexible in learning -Curious to learn the craft in demand and willing to unlearn what is not needed.
4. A balanced Thinker -with the Right mix of Innovation and Expertise
5. Problem Solver –Being able to identify the root cause of an issue rather than just the manifestation and think from a solutions perspective
6. Polished & Independent -Self-motivated, resourceful individual, strictly professional in all kinds of situations. Capable of representing and steering our Brand value on all sorts of platforms.
As a Project Manager
1. Team player –Rightly aligning with the team and mentoring them as needed for the right delivery. Ensure that everyone works together as a team.
2. Decision Maker–Able to take decisions and guide the team, most importantly in pressure situations
3. Taking ownership of –the team, Project, and its delivery, ensuring successful Customer Service
4.ProactiveNature –Be its customer communication, problem-solving, dealing with project deviations, blockers or showstopper issues, being proactive in identifying alternate options and having a parallel approach in the execution of projects isofkeyimportance
QUALIFICATIONS&EXPERIENCE
1. Degree in BE/ BTech from premium institutes with at least 7 to 8 years of IT industry experience, preferably in the financial services domain. P&C Insurance would be ideal.
2. Experience of working in the capacity of a project manager for a minimum of 2 to 3 technology solution implementations that are deadline-driven and ensured successful delivery in terms of scope, timelines, and costs.
3. Experience of working with/managing multiple teams and dependencies–what needs to happen in parallel and what needs to happen in sequence
4. Experience of working within an Agile scrum framework –defining sprints, scrum calls and milestones definition.
5. Experience of working on a minimum of 3 to 4 technology implementations E2E –right from discovery to delivery and maintenance in the capacity of a developer and
6. Expertise in application development through any of the programming languages and UI/Backend Frameworks, preferably in Angular, Node JS, and Python (Django/Flask).
7. Experience of working with source control tools
8. In case there is no specific expertise as a ‘Biz’ Tech Project Manager, the candidate should be willing to learn and understand the Business domain, which in the case of Manomay is Insurance
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of the Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of the latest order using a combination of the new-gen technologies AI, ML, RPA, Digitization & Analytics etc. developed offPython and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.
Qualification Required:
- Minimum 2 year of work experience
- Graduate or Diploma in related field
- Relevant experience candidates will be highly preferred
Skills Required:
- Objective c and Swift language Mandatory
- Strong knowledge of Fundamental, Design Pattern,
- iOS framework - Core Data, Core Animation,
- Offline Storage, Threading
- Knowledge of UI / UX Standards, Apple Design Principles and Interface Guidelines
- Understanding of code versioning tool Git
- JSON, Xml Reading, Rest API calling, Push Notification, cocoa pods, cocoa-touch
What to Expect:
- Flexible Approach when working in a team
- Time management skills and ability to do multitasking
- Accuracy and attention to details
- Candidates with self-motivation & Dedicated towards work
- Should be able to handle iOS Development projects from the first day
Benefits:
- Enjoying and friendly work environment
- 21 paid leaves in a year
- Good career growth opportunities and can a long-term association with the organization
- Fixed yearly appraisals based on performance
- No Formal dress code policy (Decent Casuals is ok with us)
- Company follows Flexi hours Policy
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- Cloud-hosted services environment.
- Proven ability to work in a Cloud-based environment.
- Ability to manage and maintain Cloud Infrastructure on AWS
- Must have strong experience in technologies such as Dockers, Kubernetes, Functions, etc.
- Knowledge in orchestration tools Ansible
- Experience with ELK Stack
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- Hands-on knowledge of implementing multi-staged CI / CD with tools like Jenkins and Git.
- Sound knowledge on tools like Kibana, Kafka, Grafana, Instana and so on.
- Proficient in bash Scripting Languages.
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AWS Certified Solutions Architect or/and Linux System Administrator
- Strong ability to work independently on complex issues
- Collaborate efficiently with internal experts to resolve customer issues quickly
- No objection to working night shifts as the production support team works on 24*7 basis. Hence, rotational shifts will be assigned to the candidates weekly to get equal opportunity to work in a day and night shifts. But if you get candidates willing to work the night shift on a need basis, discuss with us.
- Early Joining
- Willingness to work in Delhi NCR











