Customer Support Executive (Female)

Role Overview:

We’re looking for passionate mobile developers eager to build meaningful products at the intersection of education, automation, and community. You’ll work directly with the founding team on real-world projects, from MVP development to production-ready apps.

Responsibilities:

• Develop and maintain cross-platform mobile apps using React Native (Android & iOS).
• Integrate RESTful APIs and third-party SDKs.
• Collaborate with UI/UX designers and backend developers to deliver smooth user experiences.
• Write clean, maintainable code and debug production issues.
• Participate in code reviews, daily scrums, and product brainstorming sessions.

Requirements:

• Knowledge of JavaScript/TypeScript and React Native fundamentals.
• Familiarity with mobile debugging tools, navigation, and state management (e.g., Redux, Context).
• Understanding of Git, Firebase, or backend integration is a plus.
• A learning mindset, strong problem-solving skills, and attention to detail.
• Final-year students or freshers encouraged to apply.

Preferred:

• Prior experience with published apps or live demo projects.
• Open to grinding alongside founders for 3 months with a performance-based stipend.

Perks:

• Direct mentorship from the core team.
• Startup environment with real product impact.
• Certificate, Letter of Recommendation, and pre-placement opportunity.

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

• Expert knowledge in WordPress installation, configuration, Administration, security, and optimization.
• Experience with WordPress Theme, Widgets and Plugin customizing and developing new wordpress themes, Plugin modification/development and widgets development.
• Strong understanding and hands-on in HTML, DHTML, XML, CSS, JavaScript, JQuery/Prototype and AJAX.
• Develop high performance, highly scalable, custom development and/or plugin development for WordPress sites
• Experience with parent themes, caching systems (WP Super Cache, W3 Total Cache etc.), HyperDB, Yoast SEO.
• Strong PHP background to implement core WP functions, template tags & hooks in the theme.
• Experience in common third-party APIs (Google, Facebook, ebay etc)
• Very strong understanding of database technologies and SQL Optimization.

Channel Partner Executive / Manager JD

Key Responsibilities

• To develop Channel as a separate entity with defined Sales Target
• Identify and Onboard new channel partners
• Collaborate with sales team
• Manage the performance of existing partners and develop strategies to improve revenue
• Develop and maintain relationships with partners
• Identify and resolve conflicts
• Developing new sales channels
• This assignment begins with Channel development in India and USA

Qualification

• MBA Marketing / IB
• Experience of SAAS product company preferred
• Channel development and management experience
• Proficiency in Customer Relationship Management (CRM)
• Strong problem solving and negotiation skills

1. Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on leadsquared CRM
2. Generating a pool of prospects by identifying the need of upskilling depending on the student’s area of interest
3. Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline
4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target

• Developing, testing and implementing new software programs
• Clearly and regularly communicating with management and technical support colleagues
• Testing, maintaining and recommending software improvements to ensure strong optimization
• Identifying ideas to improve system performance and impact availability
• Developing of technical specifications and plans
• Making good technical decisions that provide solutions to business challenges
• Possessing strong problem solving and decision-making skills while using good judgment
• Multi-tasking and changing from one task to another without loss of efficiency or composure

Desired Candidate Profile

• BTech from any technical stream (CS/IT preferable)
• Score of greater than 75% in BTech, 12th and 10th
• 0-2 yrs of experience
• Knowledge of frameworks and HTML, CSS, and JS would be handy
• Knowledge of Technology- PHP/Java/C/C++/My SQL/Python
• Prior experience in handling big or individual projects would be a plus    

Job Brief:

We are looking for candidates that have experience in development and have performed CI/CD based projects. Should have a good hands-on Jenkins Master-Slave architecture, used AWS native services like CodeCommit, CodeBuild, CodeDeploy and CodePipeline. Should have experience in setting up cross platform CI/CD pipelines which can be across different cloud platforms or on-premise and cloud platform.

Job Location:

Pune.

Job Description:

• Hands on with AWS (Amazon Web Services) Cloud with DevOps services and CloudFormation.
• Experience interacting with customer.
• Excellent communication.
• Hands-on in creating and managing Jenkins job, Groovy scripting.
• Experience in setting up Cloud Agnostic and Cloud Native CI/CD Pipelines.
• Experience in Maven.
• Experience in scripting languages like Bash, Powershell, Python.
• Experience in automation tools like Terraform, Ansible, Chef, Puppet.
• Excellent troubleshooting skills.
• Experience in Docker and Kuberneties with creating docker files.
• Hands on with version control systems like GitHub, Gitlab, TFS, BitBucket, etc.

Requirement::

• Be an individual contributor to the team, work on sprint tasks related to Front End Development

• Develop features as per requirements and design, own the feature developments till production

• Interact with backend team on finalizing the APIs and work on integrating them

• Never miss to write unit tests and keep the coverage healthy

• Take the lead to maintain re-factor and if necessary, throw away legacy frontend code

• Review other's code and get your code reviewed as well

• Plan the code and approach first then start writing the code

• Taking pride in the work you have accomplished and showing it to the customer

• Stepping out of your comfort zone at times

• Avoiding the desire to take shortcuts at times instead maintain the consistency in how we approach solutions to ensure successful outcomes.

• Avoid the temptation to think that a difficult situation will be resolved simply by the passage of time and without the hard work of addressing root causes

Website - https://praxinfo.com/">https://praxinfo.com/