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Key Responsibilities:
- Act as the primary liaison between the customer and the ServiceNow implementation team during the co-creation phase.
- Facilitate workshops and interviews to understand the customer’s business needs, pain points, and objectives.
- Build trust and rapport with stakeholders to encourage open communication.
- Evaluate the customer’s existing ITSM, ITOM, HR, or other enterprise tools.
- Document current workflows, integrations, and pain points with the existing tools.
- Identify redundant tools and processes that can be streamlined with ServiceNow.
- Collect and analyze functional and technical requirements for the ServiceNow implementation.
- Prioritize requirements based on customer goals, compliance needs, and business impact.
- Translate business requirements into actionable technical solutions.
- Compare the customer’s current toolset and processes against ServiceNow’s capabilities.
- Identify gaps, limitations, and opportunities for enhancement using ServiceNow modules and custom applications.
- Work with the customer to co-create a high-level architecture and roadmap for the ServiceNow implementation.
- Propose relevant ServiceNow modules and custom solutions to address identified gaps.
- Ensure alignment with the customer’s enterprise architecture and long-term goals.
- Prepare detailed assessment reports, including findings, proposed solutions, and implementation plans.
- Document key decisions, risks, and dependencies during the co-creation phase.
- Work closely with ServiceNow Architects, Developers, and Product Owners to refine the proposed solution.
Digeetaly IT Consulting Services Private Limited
Job Description: We are seeking a skilled Scrum Master to facilitate our agile processes for IoT/Telematics projects. The candidate should have a deep understanding of Scrum principles and practices, with experience in coaching teams to achieve their highest potential. Excellent communication and problem-solving skills are crucial for this role.
EnKash is a leading corporate spends management and Payments Company. EnKash’s platform helps
businesses manage their payables, receivables, corporate cards & expenses. Businesses can manage
& control their spends in a completely DIY environment. EnKash serves both, financial institutions
and businesses with an objective to bring operational efficiencies and savings in business payments
flow.
EnKash is a leader in value creation for businesses, especially SMBs. Over the past four years EnKash
has delivered savings to more than 65000 users by digitizing their processes. The best part is EnKash
works as a layer on businesses’ existing softwares and banking relationships, building state of the art
experience and accessibility. This is combined with the ease of access to credit, purpose-based cards,
end use monitoring, customisable approval workflows and integrations with leading banks and
accounting platforms, is set to ease the journey for our SMBs.
The management and founding team at EnKash come with 100+ years of experience in paymentsbanking domain and have been instrumental in bringing many firsts to the ecosystem. EnKash is
based out of India with its offices at Mumbai, NCR, Pune and Bengaluru.
While being a leader in Indian ecosystem, EnKash often gets compared with global peers like Ramp,
Spendesk, Pleo, Payhawk, Soldo, Lithic, Marqeta, bill.com and a combination of their compelling
business models.
EnKash is a series B funded company with some marquee investors on board.
Feathers in the cap:
· Winner: India Fintech Awards 2020 by NASSCOM
· Best B2B Solution provider of the year, 2020 at Payments & Cards Summit.
Responsibilities:
- Manage each project's scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups across teams
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e. g. from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members own' the product and enjoy working on it
- High level understanding of various tech stacks, basics of API and microservices
Requirements:
- Leadership, Decision-Making skills.
- Responsibility.
- Effective communication.
- Attention to Detail.
- Task Delegation.
- Comfortable with participatory management.
Javascript
.NETServiceNow,ITSM + CSM
Role Purpose The role holder is responsible for developing ServiceNow services, applications and modules, which satisfy the agreed requirements/stories and acceptance criteria, in collaboration with the Lead Consultant and Engagement Manager, on customer projects. The role holder will ensure that Fujitsu is seen as a trusted ServiceNow delivery partner and project activities are successfully delivered as sold, generating positive customer feedback and unpinning further business growth.Key Accountabilities 1.Product Development. In-depth knowledge of the ServiceNow Platform (2 years), from the technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards.2.IT Integration. Provides integration facilities and provisions logistics on ServiceNow implementation projects, for the required customer integrations.3.Process Improvement. Suggests and implements proposals for process improvements within projects, once agreed.4.Innovation. Uses new technologies and methods actively to develop competitive services on customer projects.5.Documentation. Provides technical documentation on modules / products, following company standards on customer projects.6.Technical Expertise. Maintains high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, .NET and Jelly code.7.Capabilities: Ability to drive business requirements and take an active/leading role with customer stakeholders including C-level / director level / users.Selection Criteria:Must have implementation experience in complete ITSM and CSM (Agent and Configurable Workspace, Playbook, Types, Guided decisions, Configuration Areas, Roles, Integration of CSM with other ServiceNow Apps).Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI PagesDeep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.Educated to degree level or have at least three years experience in an IT industry/environmentAt least three years of experience in technical delivery, preferably within a consulting environmentServiceNow Certified Administrator is essentialServiceNow Certified Implementation Specialist is desirableServiceNow Application Developer certification is essential.Experience of software development lifecyclesExperience of Agile and Waterfall project methods.
Responsibilities:
- Contribute to managing end-to-end implementation project life cycle, driving optimization of operating models
- Determine Project Scope, Objectives and Dependencies
- Develop and manage a detailed project schedule, work plan and key milestones
- Determine and Define Project Resource Allocations
- Manage Risks, Issues, Assumptions and Dependencies on Project by assigning appropriate ownership and escalations
- Capture project health metrics, maintaining a central repository for all projects and project information that provide insights into processes and frameworks that work
- Establish and execute Project Governances viz., Steerco Meetings, Weekly Cadences and Track Action Items to closure
- Conduct governance calls for ongoing projects and ensuring project commitments are being met by Darwinbox’s implementation team as well as the Client’s implementation team
- Develop and manage a detailed project schedule and work plan
- Collaborate with Client on requirement changes and initiate change management process
- Identify, document and update the project scope for changes
- Initiate appropriate review and approvals on the changes
- Evaluate and analyze the impact of changes and communicate with stakeholders
- Seek approvals and commitments on the scope, cost and schedule
- Ensure SOP adherence, time-logging, effectively making use/ driving adoption of Project Management tools and methodologies
- Review/prepare Project Plans for implementation projects and monitor resource allocation
- Identify Stakeholder Communication Requirements on project performance metrics
- Collaborate with Product Teams on Product enhancements
- Document impact and prioritize changes to Product Backlog and timelines
- Stakeholder Reporting - Preparing status reports, highlighting risks to the project timelines, proactively escalating potential red flags, and recommending mitigation solutions
- Track Project Closure / Handover activities to downstream teams.
General Requirements:
- B. Tech or an equivalent degree
- MBA or an equivalent degree is preferred but not mandatory
- Excellent written and verbal communication skills
- Ability to work under pressure and adaptable to change
- Excellent time management and problem-solving skills
- Proficiency in MS Office tool.
- Any experience in MS SharePoint, MS Power Automate, Excel Macros, and Project Management Tools like JIRA, and Zoho Projects is an added advantage
- Any Project Management (PMP/ Prince2/Agile CSM) or Agile certification is mandatory
- 8-10 years of prior experience in a project management role is preferred with strong experience in HRMS implementation.
MongoDB
Express
NodeJS (Node.js)Smart Ship © Hub Digital is the company for you! We're looking for Project Manager Professionals from Maritime domain, in our growing global team.
Desired Candidate Profile:
- Good Customer success handling experience.
- Excellent verbal & written communication skills
- Excellent leadership & team managing skills, Customers and deliveries
Roles and Responsibilities:
- Arrange and participate in discussions to ensure solutions are designed for successful deployment.
- Delivering products in an iterative, agile software lifecycle Desired Competencies / Experience.
- Develop detailed project plan to track progress, Knowledge of managing projects with use of risk management, quality management & scope change management.
- Responsible for managing timing, resources, budget and quality commitments of programs. Manage software budget and resource plan of scrum teams in alignment with project needs.
- Has strong technical knowledge and expertise in resolving technical issues. Ensure project dashboards are up to date for stakeholders review Innovate and identify measures for quick and flawless project delivery. Assess technical skill requirements and ensure that resources can meet those requirements by creating learning opportunities.
- Lead technical project teams as required, including engagement with third parties, product managers, and internal partners, through all stages of the SDLC.
Education/Qualification:
BS/MS in computer science or prior experience as a software engineer
- Certified Scrum Master
- PMP or equivalent - nice to have to apply.
Headquartered in Redwood city, CA, our client is a communication and assessment SaaS startup that enables the movement health professional (athletic trainer, physical therapist, recovery specialist) to seamlessly capture and assess patient care data through cutting edge technologies such as machine learning and AI. It improves outcomes for healthcare organisations by identifying early signs of clinical deterioration in chronically-ill patients thereby decreasing hospital admissions and reducing unnecessary spending.
This revolutionary startup has raised $3 Mn in a seed funding round led by top investors. It is all set to democratise the accessibility and affordability of movement health through its full stack digital health platform.
What you will do:
- Handling multiple projects end to end across multiple domains with cross-functional teams (Engineering, Quality, Design, etc)
- Analyzing business requirements preparing project plan ensuring the smooth delivery of projects and day to day project management activities
- Participating in client calls to discuss the nature, urgency and root cause of the problems and appropriately taking decisions in collaboration with clients
- Identifying project roadblocks, risks, and mitigation plan, keeping track of tasks, defects assigned to the team
- Working closely with technical development teams on estimation, technical assessments and setting up backlogs/project plan
- Hosting internal and external customer demos at various points along with managing project status on Project Management tools and collaboration tools
- Identifying scope change and leading efforts to develop, estimate, and communicate budget and schedule impacts
- Working with management on resource allocation, feedback, and process improvements
- Driving prompt resolution of customer issues and ensuring high levels of customer satisfaction
- Selecting appropriate project management approaches (Agile and/or Waterfall) based on customer and project requirements
Desired Candidate Profile
What you need to have:- Bachelor of Technology in Computer Science/ Engineering/ MCA
- 4+ years of experience on Project/Program Management roles working on managing complete development cycle of SaaS products/applications
- Certification in Scrum Master
- Knowledge of Project Management tools such as JIRA
- Software Development or QA Engineer background is a plus
- Ability to transform raw thoughts into clear technical documentation and/or direction
- Problem-solving capabilities with the ability to identify root cause, patience and commitment to solve
- Excellent verbal and written communication, presentation and articulation skills
Experience playing the Scrum Master role for at least two years for a software
development teams that was diligently applying Scrum principles, practices, and
theory.
• Should have handled multiple scrum teams
• Good skills and knowledge of facilitation, continual improvement, and increasing
transparency
• Knowledge of metrics and measurements in continuous improvements
• Preferred Skills/Experience (Any of these is a plus)
• Knowledge of other Agile approaches: Kanban is needed.
• Any knowledge and/or experience with Agile techniques is a plus: User Stories, TDD,
Continuous Integration, Continuous Testing, Pairing, Automated Testing
• Previous experience as a developer, QA, business analyst
• Excellent communication and facilitation skills
• Knowledge about JIRA and its workflow handing is a plus
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