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📌 Job Description – Relationship Officer (Credit Life Insurance)
IndiaFirst Life Insurance
📍 Job Location:
Multiple locations (Field / Customer-facing role)
💼 Job Summary:
We are hiring Fresher Relationship Officers (RO) for Credit Life Insurance sales. The role involves acquiring customers, explaining insurance products in simple terms, and achieving sales targets through direct customer interaction in assigned locations.
🎯 Key Responsibilities:
- Generate leads through field visits and customer interaction
- Explain Credit Life Insurance products clearly to customers
- Convert potential leads into successful policy sales
- Achieve monthly sales targets
- Maintain strong customer relationships
- Support documentation and policy issuance process
- Maintain daily activity and reporting updates
🎓 Eligibility Criteria:
- Graduate in any stream (Freshers eligible)
- Good communication skills
- Willingness to work in field sales and target-based role
- Age as per company norms
🧠 Skills Required:
🗣️ Communication Skills
- Good Hindi speaking ability (mandatory)
- Basic English communication skills
- Ability to explain products in simple terms
💼 Sales Skills
- Interest in sales and marketing
- Convincing and negotiation skills
- Ability to handle customer objections
👥 Customer Handling Skills
- Polite and professional behavior
- Ability to understand customer needs
- Relationship building skills
🧠 Personality Skills
- Confident and positive attitude
- Target-oriented mindset
- Willingness to learn and grow
📊 Work Skills
- Ability to work in field environment
- Time management
- Discipline and target achievement focus
⭐ Preferred Skills (Good to Have)
- Basic knowledge of insurance products
- Awareness of banking/loan products
- Local area familiarity
📈 Career Growth:
- Relationship Officer → Senior RO → BDM → Sales Manager
- Performance-based growth opportunities
- Exposure to insurance and BFSI industry
🧠 Job Nature:
- Field + customer interaction role
- Full-time and target-driven profile
- Sales-oriented opportunity in insurance sector
Our client with nearly two decades of presence has established itself as the second-largest credit rating agency in India. They provide ratings in the financial sector, infrastructure sector, corporates, public finance, and MSME spaces. The company is headquartered in Mumbai and has regional offices at Ahmedabad, Bengaluru, Chandigarh, Chennai, Coimbatore, Hyderabad, Jaipur, Kolkata, New Delhi, Pune and Mauritius.
Our client also carries out grading of IPOs, assesses financial strength of shipyards, grades various courses of Educational institutions and provides grading services to Energy service companies. They are nurturing global opportunities and have made forays in different forms with 4 partners from Brazil, Portugal, Malaysia and South Africa.
- Increasing operational efficiency, Sales MIS , CRM updation
- Completing commitments in due time frame, Situation handling- like unavailability of information from clients, bankers, etc
- Reaching target achievement : based on no. of mandates & no. of cases executed
- Maintaining quality of clients acquired & completing the commitments in the due time frame, competitive intelligence, reporting system efficiency, overseeing growth in business in various states, tracking case completion with rating group on a regular basis
- Displaying dedication in meeting the expectations of customers in order to achieve high level of customer satisfaction
- Business Development - Acquisition of new business and Relationship Management
- Achieving Revenue targets and Profitability as per business plan
- Developing business plan including Revenues target, product mix and margin objectives
- Meeting & arranging events for Knowledge Sharing with Corporate Clients, Banks & Financial institutions, Merchant Bankers
- Continuously keeping oneself and team members updated on industry happening and product developments.
- Increasing the market reach
What you need to have:
- Exhibits excellent communication (oral and written) and interpersonal skills
- Excellent telephone and net etiquette, Proficient in computer skills (word ,excel, powerpoint)
- Effective in preparing MIS, presentations, reports / summaries , etc.,
- Strong verbal and written communication skills
- Ability to work under tight deadlines
- Exhibits thorough Product knowledge & Market knowledge
- Exhibits extensive job knowledge contributing to the business development and growth
- Exhibits strong conceptual clarity and understanding of credit ratings, rating exercise and its internal processes
- Prior experience in handling business development relating to rating/ grading products for Equity Capital Markets and/or Debt Capital Markets (NCD / CP / CD / Structured Finance)
- Working Knowledge of basic rating / grading products e.g. Corporate Finance Rating / IPO Grading/ Bank Loan Rating/ Mutual Fund Grading
- Industry and Competition Analysis

