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About The Company:
Quality Kiosk Technologies is a pioneer in Performance Engineering. We are Digital Quality Engineering partners for some of the largest Banking, Financial Services, Telecom, and Automobile companies. Founded in the year 2000 by IIT-Kanpur graduates, we offer Enterprise Digital Quality Assurance solutions for Banking, Financial Services, Insurance, Retail, e-Commerce, Government, Automotive, and Telecom industries.
Intelligent Business Automation, DevOps, and Customer Experience are some of the key areas where we work with our partners to deliver Digital Quality Assurance. We at Quality Kiosk counts more than 50 of the Fortune 100 companies of India and 18 of the global Fortune 500 companies as our clients. With 150+ customers from various verticals, our clients include Reliance Industries, Reliance Jio, Toyota, HDFC Bank, ICICI Bank, SBI, Kotak Bank, DBS, Citibank, Prudential, BTPN Bank, Manulife, AIA, UAE Government – Ministry of Finance, Tata Group, Government of India (GSTN, NPCI), Vodafone and others.
Quality Kiosk’s 2000+ Quality Assurance consultants are spread across 20+ countries including India, Dubai, Malaysia, Indonesia, Philippines, and Singapore. Amongst some of the recognitions we have received, Quality Kiosk has also been mentioned in Gartner’s ‘Build Continuous Quality into Your DevOps Toolchains’ Report 2018 and a feature of our QA automation platform in their Market Guide for Application Testing Services, Quality Kiosk has also been called ‘Asia’s Most Trusted Organization by International Brand Consultants, and ‘Happy Place to Work’ by World HRD Congress
Position Statement:
The incumbent will be an experienced leader with a proven capability in leading multiple teams and contributing to overall organizational goal attainment. The incumbent should possess extremely strong communication and influencing skills and be familiar with Industry’s best practices in terms of Technology, Process and Governance. Collaboration with internal stakeholders along with the right attitude and flexibility to adopt is key as also the ability to work in partnership. This role will drive portfolio performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve the delivery excellence, account size and profitability.
Key Responsibilities:
- Kickstarting new programs/projects for existing and new clients. www.qualitykiosk.com
- Managing Accounts – Coordinating with Test Manager and test Lead. Managing client escalation, People issues, requirement etc. Understanding existing clients, upcoming IT projects & IT budget etc
- Working closely with the existing team – QK Account sales team for new logos and new solutions offerings.
- Contributing to Marketing & white papers.
- Working with Finance on billing and invoicing issues.
- Resource planning, coordinating with RMG, TA etc.
- Monitoring Revenue Leakage and GM improvement.
- Project Governance & Risk - Effort, Time and Cost.
- Project scope/timeline deviation / Tracking CR with Client stakeholders.
- Skip-level meetings with TL, STE & TE.
- New project Estimation and working on proposals. Contributes to strategic and policy development and implementation of the same in the organization.
- Allocates accountability amongst the team, manages career development of others, liaises with other managers, advises the business on technology related issues & engages in short/medium / long-term plan. Applies advanced knowledge and experience to the development of new methods, programs and procedures. Offers expertise cutting across units and makes tactical decisions impacting business development and client relationship management.
- Advises Senior Management on specialized testing issues, conducts, supports, and reports research in one's own areas of expertise.
- Supports new business proposition to bid management/account management team.
- Promotes Existing Ips and creates new Ips for our clients.
- Grows the account from the current bucket size.
- Improves Customer Satisfaction for their respective accounts.
Required Experience:
- 15+ years of experience in the IT Industry preferably working in the service-based IT industry.
- 10 years of proven capabilities in strategic project management and leading mid to large service-oriented large teams driving the profitability, customer success and people success agenda. www.qualitykiosk.com
- Proven experience in leading Agile, DevOps, technology, and digitization automation-driven projects.
- Possesses strong BFSI domain knowledge (Preferred Indian clients)
- Strong delivery and technology excellence.
- Strong understanding of business value to be delivered to clients with appropriate cost/ quality.
- Should have worked closely with Pre-sales for new logos and new solutions and ensured financing, efficiency etc.
- Accountable for Revenue targets and maintaining good Gross Margin.
- Delivering ROI & BVR on Automation for the client.
- Should possess and have a good understanding of Test automation solutions and implementation.
Professional Qualification:
- B.Sc./ B. Tech / B.E. / MCA / MBA
- Possess 1-2 globally accepted certifications.
- Should have scored a minimum of 60% of marks throughout all academic levels
Job Profile:-
- Appraising credit proposals and scrutinizing relevant documents prior to sanctioning and disbursement of pre owned car and ensuring compliance with organizational policies.
- Conducting comprehensive study of creditworthiness of individual clients by supervising data verification and field investigation activities.
- Evaluating financial statements of various clients and availing approval of quantum of credit considering all deviations as per policy.
- Interacting with the Field investigation FI and Risk Control Unit RCU agencies, visiting them regularly to resolve their queries, providing valuable feedback to enhance their report quality and ensure seamless execution of business operations.
- Conducted surprise visits to some customers to cross check the authenticity of the FI and RCU reports in turn avoiding fraud cases and minimizing the loses.
- Successfully maintained a Login to disbursement turn around time of 7days and a loan processing turn around time of 48 hours inclusive of FI and RCU process completion
- Pivotal in achieving minimal number of operational errors related to files disbursed.
- Implementing various trackers and reporting systems, preparing daily MIS and monthly branch reports for monitoring business performance.
- Successfully improved the branch profitability by constantly supervising the operations costs.
- Mentoring & motivating the CPA team force, imparting continuous on job training on various changes in the policy for accomplishing greater operational effectiveness.
- Conducting programmes to enhance efficiency in various business operations, setting up sales objectives and streamlining processes to ensure smooth functioning of sales and credit operations.
- Channel Management-Supervising management of files logged in through the alternate Channel as this is one of the most profit making product for the company.
- Implementing result oriented recovery plans, made Business development visits mandatory for high value disbursement rendering regular feedback to the collections team on portfolio performance
Experience - 3 to 5 years
Position : Community Manager - Brand Marketing
A community manager is the core of building and nurturing like minded individuals who
resonate with the brand philosophy.
1. Constantly identify influencers (sports, fitness, wellness, health) who are relevant for
the brand and onboard them as a brand ambassador.
2. Work closely with them to understand their needs and marry them to the brand
requirements to create relevant campaigns (for different channels like digital, events
etc)
3. Maintain strong relationships with the community and ensure that there are timely
meetings and seminars done with them (learning, sharing feedback, etc)
4. Ideate and innovate to create new approaches and campaigns with the community
5. Partner with relevant events and seminars to build brand awareness amongst various
communities.
6. Identify and execute relevant sponsorship and partnership opportunities.
7. Introduce the brand to relevant groups across digital and offline channels and explore
collaborations with them on an ongoing basis.
8. Work closely with the marketing team to promote the community to owned and
earned channels like social media, PR, website etc.
Requirements
1. Should have worked with sports people, athletes etc (both grassroot and national)
2. Experience in end to end planning and execution of community management and
engagement.
3. Ideal candidate would have 4+ years experience in influencer marketing (sports,
athletes specialists would be a bonus)
4. Understanding of digital media and its usage for building communities.
5. Handling offline and online events and seminars
6. Self starter, motivated and ability to single-handedly manage projects.
7. Should be passionate about sports of some form, and should be into health & fitness
(runners, football players etc)
Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Experience: 1 - 4 Years
Location: 5th Floor, Gopalan Mall, Bannerghatta Road, JP Nagar, Bangalore
Working Days: 5
Timing: 9:30am – 6:30pm
Salary: Negotiable
1. Diploma/Bachelors/MBA/
2. Impressive Spoken & Written Communication skills
3. Flexible, Creative, Talkative & Traveller
4. Believes in Service as a PASSION.
KRA’s:
Self start & Stop Recruitment cycles
Chase, Bother & Convince suitable Talent using tools like Portals, Digital platform, Search, Headhunt & References.
We both are lucky if you know Overseas Recruitment procedure for Middle East/ Europe
Know the Art of search/ filter/ shortlist CVs & Interview Scheduling. And Follow-ups/ Negotiations & Professional Relations.
Analyze/ Assess Candidates Psychology for factors like Integrity, Commitment, Honesty etc.
MS Office Skills for Data Management & Reporting. Must know the difference between Targets & Time pass.
Decision Maker with Fluency in English
Good Convincing & Negotiation Skills
Ready to accept any type of Marketing challenges.
Industry: Retail / E-commerce
Functional Area: IT Software - eCommerce, Internet Technologies
Role Category: Programming & Design
Role: Application Programmer
Employment Type: Permanent Job, Full Time
Job Description
- With 2+ years of experience of React Native experience on iOS/Android. Platforms
- Must have experience on RESTful Web-Services
- Deep familiarity with Redux and common popular React Native patterns, libraries, components, and frameworks.
- Well verse in Android and Ios framework and have atleast 2 app on playstore/Appstore.
- Mobile-first design and responsive code deeply ingrained in your thought process.
- Familiarity working with REST APIs for deep integrations with both platforms i.e. general best practices, shortcomings, trade-offs, etc.
- Have a solid understanding of CSS,Javascript and react.js.
- Must be good in problem solving, Data structures andAlgorithms.
- Must be hands on writing Unit test cases.
- Ability to work with minimal guidance in fluid environments while providing guidance/stability to junior engineers in the team.
- Strong understanding of App Architectures, E-commercesolutions
- Basic knowledge of version control system like Git / Mercurial / Bitbucket
- Writes well managed and clean codes
- Hands on experience on features specifically QR scanning, Push Notifications, Deep Linking, GPS etc. are an added advantage
- Hands on experience with 3rd party tools integration like Google Analytics, Engagement tool, Payment gateway integration is an added advantage
You will be responsible for:
- Owning the design and delivery of your code from cradle to grave.
- Peer reviewing your team mate’s code
- Being a key player in this client’s Digital Transformation – both implementing changes to existing APIs and developing new ones to integrate with the latest digital stack.
- Developing new and be-spoke features as well as working on large scale integrations
- Working in an Agile Scrum environment where you will be challenged and motivated
- Calling out risks if you spot them in a particular approach or design.
Qualifications
Skills Required:
- Technical design experience.
- Hands on Java development experience, in particular with Spring (minimum of 4 years)
- Knowledge of JavaScript and NodeJS is highly desirable
- You will have worked in an Agile Scrum environment and be comfortable with fast-paced Sprint Cycles
- Previous experience building web service API’s is key for this role – Apigee is the preferred technology
- Any experience with Microsoft Azure is a nice to have – this is the direction we are going
Additional skills we are looking for include:
- Spring Framework
- GIT
- Jenkins
- Maven
- Bash Scripting
- Oracle PL/SQL or any other SQL technologies
- Weblogic 12c or other container technologies
- Unit testing with Mockito
- Integration testing with FitNesse, Spock or similar
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
- Ensuring the portfolio growth and quality on Pan-India level for relationships are managed
- Developing new corporate tie-ups Pan India and designing structured finance solutions to suit corporate requirements.
- Maintaining relationships with treasury, purchase and accounts team of the corporate clients to ensure seamless financing of Channel partners
- Working closely with the Tech team to develop systems in order to best serve the corporate clients.
- Managing existing programs to ensure seamless financing of supply chain partners of associated corporates.
Desired Candidate Profile
What you need to have:- The ideal candidate should be MBA (Premier institutes) or CA/ CFA and specialized graduate
- 3-5 years relevant Sales /BD experience BFSI, Supply chain finance, FinTech, or other organizations in building and nurturing mega alliances, partners especially with banks, BFSI, digital alliance.
- Be ok with the start-up (all-hands-on-deck) approach
- Have experience in scaling sales through a resource-lean model
- Good understanding of Financial Products and Credit
- Experience in Supply Chain Finance will give the candidate a strong added advantage
Candidate must be Handson with Core java and datastructures, Webservices and Springboot and microservices
Hands on with ReactJS and Redux Libraries
Handson with Javascript, HTML,CSS,
Should have strong knwoldege in Api



