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Job Role: Customer Support Executive (Jaipur)

Location: Jaipur (On-site)

Employment Type: Full-time, Permanent

Shifts: Rotational; Night shifts as per business requirement

Experience: Freshers to 3 years

Compensation:

• International Process: ₹23,000 – ₹34,000 CTC/month
• Domestic Process (if applicable): ₹12,000 – ₹22,000 CTC/month

Role Overview

We are hiring Customer Support Executives for our International (Voice/Chat/Email) process in Jaipur. You will handle customer queries professionally, ensure timely resolution, and deliver a great customer experience.

Key Responsibilities

• Handle customer queries via phone calls, emails, and chats.
• Diagnose issues, provide accurate resolutions, and escalate when needed.
• Document interactions in CRM/tools and follow defined SLA/TAT.
• Collaborate with team/lead to improve customer satisfaction and KPIs.

Must-Have Skills

• Excellent English communication (spoken and written).
• Customer first mindset; active listening and problem-solving.
• Typing accuracy and basic computer proficiency.
• Willingness to work night/rotational shifts for international support.

Eligibility

• Undergraduates/Graduates/Postgraduates are welcome.
• Freshers and experienced candidates (up to 3 years) can apply.
• Immediate joiners preferred.

Benefits

• Cab facility for night shifts (as per company policy).
• One-time meal during shifts (as applicable).
• Performance incentives and growth opportunities.

Role: Graphic Designer - Work from Home

• Exp: 0-2 Years
• Salary: 25K
• Open Position: 100+

Overall Synopsis (Skills to focus) 

• Brush up your skills in Photoshop & Illustrator
• Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
• Photoshop tools – change the color of the background, remove a selection, pen tool etc. 
• Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
• Try making some logo designs, and work on the curves & texture.

If interested kindly share your updated resume on 82008 31681

Generate leads through Upwork and similar freelance portals

Understand client requirements and prepare effective proposals

Coordinate with internal teams to gather technical inputs

Follow up on leads and convert them into potential opportunities

Maintain lead tracking and reporting using CRM tools

Support the sales process by documenting and presenting solutions

Position: Java Lead

Experience: 7+ Years

Location: Jaipur (Onsite)

Joining: Immediate Joiners Preferred

Employment Type: Permanent

Company: Deqode

Role Summary:

We are looking for a Java Lead to join Deqode’s backend engineering team. This role requires deep hands-on expertise in Java technologies along with the ability to lead a team and drive complex technical implementations.

Key Responsibilities:

• Take ownership as Lead Developer for backend services.
• Manage a team of 5-7 Java developers; mentor and guide juniors.
• Perform code reviews and ensure adherence to coding best practices.
• Contribute in writing clean, testable, scalable code using Java and Spring Boot.
• Own and drive technical design discussions and implementations.
• Work with cross-functional teams: Frontend, QA, DevOps, Product, and 3rd parties.
• Ensure robust unit testing, code coverage, and maintain high quality deliverables.
• Troubleshoot defects and support production deployments.

Required Skills:

• 7+ years of Java development experience
• Expertise in Spring Boot and REST APIs
• Strong experience in Microservices Architecture
• Knowledge of Netflix OSS or Spring Cloud
• Proficient in writing JUnit test cases
• CI/CD pipeline experience in real-time projects
• Understanding of Docker and Kubernetes
• Exposure to AWS Cloud Services from a development perspective

Job Responsibilities:

* Design, build, and maintain efficient, reusable, and reliable Java code

* Ensure the best possible performance, quality, and responsiveness of the applications

* Identify bottlenecks and bugs, and devise solutions to these problems

* Help maintain code quality, organization, and automatization

* Prepare the technical design of complex technology components

Mandatory Skills:

* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java

* Solid understanding of object-oriented programming along with various design and architectural patterns

* Hands on experience with Spring, Spring Boot, JUnit

* Familiarity with concepts of MVC, Microservices, RESTful

Job Responsibilities:

·       Assist the Security Manager in developing and implementing security policies and procedures.

·       Conduct regular security risk assessments and audits.

·       Monitor security systems, including firewalls, intrusion detection systems, and access controls.

·       Respond to security incidents and provide recommendations for remediation.

·       Assist in managing user access and authentication.

·       Provide security awareness training to employees.

·       Maintain and improve endpoint security solutions (e.g. antivirus, endpoint detection and response).

·       Collaborate with other departments to ensure security is integrated into all aspects of the organization's operations.

·       Stay up to date on the latest security threats and industry trends.

Qualifications and skills:

·       Bachelor’s degree in computer science, Information Security, or a related field.

·       4-5 years of experience in security-related roles.

·       Knowledge of security systems and protocols.

·       Familiarity with risk management frameworks.

·       Knowledge of compliance regulations and standards.

·       Excellent communication and interpersonal skills.

·       Strong analytical and problem-solving skills.

·       Ability to work independently and as part of a team.

·       Attention to detail and accuracy.

Additional Roles & Responsibilities

1. Designing and executing test cases and test plans to identify defects and improve product quality.

2. Collaborating with software developers, project managers, and other stakeholders to identify and address issues and improve the overall product quality.

3. Conducting automated and manual testing to validate functionality and ensure that software meets customer requirements and specifications.

4. Analyzing and interpreting test results to identify trends and patterns, and making recommendations for improvements.

5. Identifying and prioritizing defects and issues and working with development teams to ensure timely resolution.

6. Documenting and maintaining test cases, test plans, and other relevant documentation to support the testing process.

7. Communicating testing results and progress to stakeholders, including project managers, developers, and business analysts.

Additional Skills

TestRail, TestLink, JIRA, HTML, CSS, and JavaScript, BrowserStack, CrossBrowserTesting, JMeter, Selenium

SaaS-Nest is a product-based company headquartered in Jaipur, Rajasthan. We have started our journey in February 2022 with a vision to transform HealthCare by technology. We are closely associated with Synergy Health 360, a US based healthcare organization. We have a team of experienced medical professionals to provide insights and innovation ideas which in turn is implemented by a perfect blend of young and qualified IT professionals.  

About Team & Product/Project Details 

We are building a health and wellness technology platform to cater the needs of US Healthcare market. Our product is aimed to provide anywhere/anytime access to Primary Care Physician and telehealth platform to patients and simultaneously provide better management options to providers for in-person and telemedicine appointments. The product will be EMR agnostic, scalable and provide licensed access to an integrated network of specialty services and predictive modeling technology. 

 
SaaS-Nest Technologies Pvt. Ltd. is seeking an entry level Frontend Software Engineer to work as a key team member developing web-based solutions. The ideal candidate will possess a solid knowledge of frontend development.  

What you will be doing 

 
The Software Engineer will be working as part of an agile team with other passionate, driven, and talented people, creating healthcare solutions. Your primary responsibilities will include developing interactive web-based, mobile, and/or desktop applications using SaaS-Nest as well as industry best practices to deliver high value and quality to users. 

What you bring (Experience Level & Mandatory Skills in potential candidate) 

• Candidate should have strong fundamentals in modern frontend frameworks (Angular, React or others).
• Hands on experience in JavaScript, TypeScript, modern frontend frameworks.
• Good communication & presentation skills.

 
Desired Skills, Qualifications and Technical Requirements 

• Graduate in Computer Science and/or Engineering.
• Hands-on knowledge of HTML5, CSS3, JavaScript, TypeScript, NPM
• Knowledge/Experience of modern web frameworks.
• Good knowledge of Object-Oriented JavaScript (OOJS), JavaScript - and practical uses in building complex interactive experiences, primarily with ECMAScript 2015
• Good understanding of creational and structural design patterns in JavaScript
• Knowledge/Experience working with Single Page Applications (SPA) with universal rendering capabilities.
• Good understanding of the Web Components standard.
• Understanding of SEO and accessibility and making it part of the development workflow.

Bonus if you have 

• Healthcare Industry experience
• Familiarity of working with TDD in JS with the help of frameworks like Jasmine, Mocha, Karma etc is a plus

Human Resources 

SaaS-Nest Technologies Pvt. Ltd.