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Technical Writer

at Neysa Networks Pvt Ltd

Posted by Swapna Uchil
5 - 7 yrs
Best in industry
Full time
Technical Writing
Adobe FrameMaker
Market Research

Company background

We at Neysa believe that good software is one where you don’t have to (necessarily) read the full manual. However, for those people who absolutely need one, we are seeking a highly skilled and detail-oriented Technical Writer to join our team. As a Technical Writer, you will play a critical role in creating clear, concise, and accurate documentation for our products and services. Your primary responsibility will be to translate complex technical information into user-friendly content that our customers, end-users, and internal teams can easily understand. Your exceptional writing skills, strong attention to detail, and ability to work collaboratively with cross-functional teams will be crucial in ensuring the success of our documentation efforts.

Must-have skills

On day one we'll expect you to...

  • Collaborate with subject matter experts, developers, and product managers to gather information and understand the technical aspects of our products and services.
  • Create and update user manuals, technical guides, API documentation, release notes, and other technical documents, ensuring accuracy, clarity, and consistency.
  • Organize and structure complex information logically and intuitively to improve user comprehension and usability.
  • Research, write, and edit content for various mediums, including online help systems, knowledge bases, and FAQs.
  • Review existing documentation for accuracy, completeness, and consistency, and make necessary revisions and updates.
  • Adhere to established style guides and documentation standards, while also contributing to enhancing these resources.
  • Collaborate with cross-functional teams, such as software developers, product managers, and quality assurance, to gather feedback and validate documentation accuracy.
  • Conduct independent research and gather information from various sources to ensure the accuracy and completeness of technical content.
  • Stay up-to-date with industry trends and technologies to maintain a high level of technical knowledge and effectively communicate complex concepts.
  • Participate in the testing and validation of documentation, ensuring that it meets the intended audience's needs.
  • Be proficient in using industry-standard authoring tools, such as Microsoft Word, Adobe FrameMaker, or MadCap Flare.

What separates the best from the rest

Added bonuses you will need to have...

  • Familiarity with content management systems (CMS) and version control systems.
  • Basic knowledge of HTML, XML, and other markup languages.
  • Proven experience as a Technical Writer or in a similar role, preferably in the software or technology industry.
  • The initiative to work on your own, at your own pace, but on a schedule.
  • The courage to iterate, re-iterate and the re-re-iterate till you get it right. And then defend your design philosophy.

And lastly

It would be great if you have…

  • Experience with documenting APIs and SDKs.
  • Familiarity with UX writing principles and best practices.
  • Knowledge of graphics editing tools, such as Adobe Photoshop or Illustrator.
  • Understanding of localization and internationalization processes.
  • Familiarity with user-centered design principles.
  • Experience with video or multimedia content creation.

The Neysa Team

Neysa is founded by a team which has nurtured a multi-million dollar business from it’s inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate.

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Subodh Popalwar
Software Engineer, Memorres
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About Neysa Networks Pvt Ltd


We at Neysa believe that good software is one where you don’t have to (necessarily) read the full manual. Good software is intuitive, inviting and accommodating. Most importantly, good software should make life easy. Neysa is out to build the most intuitive Network Management software ever.

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Subodh Popalwar
Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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