Company background
We at Neysa believe that good software is one where you don’t have to (necessarily) read the full manual. However, for those people who absolutely need one, we are seeking a highly skilled and detail-oriented Technical Writer to join our team. As a Technical Writer, you will play a critical role in creating clear, concise, and accurate documentation for our products and services. Your primary responsibility will be to translate complex technical information into user-friendly content that our customers, end-users, and internal teams can easily understand. Your exceptional writing skills, strong attention to detail, and ability to work collaboratively with cross-functional teams will be crucial in ensuring the success of our documentation efforts.
Must-have skills
On day one we'll expect you to...
- Collaborate with subject matter experts, developers, and product managers to gather information and understand the technical aspects of our products and services.
- Create and update user manuals, technical guides, API documentation, release notes, and other technical documents, ensuring accuracy, clarity, and consistency.
- Organize and structure complex information logically and intuitively to improve user comprehension and usability.
- Research, write, and edit content for various mediums, including online help systems, knowledge bases, and FAQs.
- Review existing documentation for accuracy, completeness, and consistency, and make necessary revisions and updates.
- Adhere to established style guides and documentation standards, while also contributing to enhancing these resources.
- Collaborate with cross-functional teams, such as software developers, product managers, and quality assurance, to gather feedback and validate documentation accuracy.
- Conduct independent research and gather information from various sources to ensure the accuracy and completeness of technical content.
- Stay up-to-date with industry trends and technologies to maintain a high level of technical knowledge and effectively communicate complex concepts.
- Participate in the testing and validation of documentation, ensuring that it meets the intended audience's needs.
- Be proficient in using industry-standard authoring tools, such as Microsoft Word, Adobe FrameMaker, or MadCap Flare.
What separates the best from the rest
Added bonuses you will need to have...
- Familiarity with content management systems (CMS) and version control systems.
- Basic knowledge of HTML, XML, and other markup languages.
- Proven experience as a Technical Writer or in a similar role, preferably in the software or technology industry.
- The initiative to work on your own, at your own pace, but on a schedule.
- The courage to iterate, re-iterate and the re-re-iterate till you get it right. And then defend your design philosophy.
And lastly
It would be great if you have…
- Experience with documenting APIs and SDKs.
- Familiarity with UX writing principles and best practices.
- Knowledge of graphics editing tools, such as Adobe Photoshop or Illustrator.
- Understanding of localization and internationalization processes.
- Familiarity with user-centered design principles.
- Experience with video or multimedia content creation.
The Neysa Team
Neysa is founded by a team which has nurtured a multi-million dollar business from it’s inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate.
About Neysa Networks Pvt Ltd
We at Neysa believe that good software is one where you don’t have to (necessarily) read the full manual. Good software is intuitive, inviting and accommodating. Most importantly, good software should make life easy. Neysa is out to build the most intuitive Network Management software ever.
Network Management Software
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Area
We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working with the leadership team of the company to decide content strategy and assist marketing efforts.
Role
We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides, and marketing copy.
Content Writer Intern responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication. If you’re familiar with producing online content and have an eye for detail, we’d like to meet you. Feel free to share samples of your work or portfolio of your published articles, along with your application.
Ultimately, you’ll deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.
Responsibilities
- Research industry-related topics (combining online sources, interviews and studies)
- Write clear marketing copy to promote our products/services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Qualifications
- Bachelor's Degree BBA/BSc in Marketing, English, Journalism or related field
- Proven work experience as a Content Writer, Copywriter or similar role if available
- Familiarity with web publications
- Excellent writing and editing skills in English
- Ability to meet deadlines
Responsibilities:
- Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
- Create and maintain content for continuous updates and improvements.
- Ensure content is valuable and highly useful.
- Edit content to adhere to the writing process and best practices.
- Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.
Requirements:
- Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
- Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
- An analytical mindset, with good research, prioritisation, and exploration skills.
- Proactive and curious about problems and willing to take responsibility for their solutions.
- Capture business value, priorities, and product context.
- Fluent in both written and spoken English.
Responsibilities:
1. Writing blogs and news articles on cryptocurrency, and blockchain.
2. Researching topics and coming up with audience-engaging topics around cryptocurrency or blockchain.
3. Keep abreast with the latest crypto and industry trends.
4. Offering suggestions for the creation and improvement of content.
5. Writing SEO- friendly content.
Who can apply?
1. Only those candidates who are available for 3 months.
2. Those who are available for full-time (in-office) internship.
3. Those who can start immediately.
* Basic understanding of SEO will be an added advantage*
We are looking for a creative storyteller aka Content writer who is digital savvy and has a good hold on brand content strategy and initiatives. The successful candidate will be responsible for building brand content across all internal as well as external platforms. Most importantly, this individual should have a high sense of ownership, who can conceptualize and strategize our visual and written content endeavours.
Role & Responsibilities:
Work closely with business and product managers to understand content strategy objectives and deliverables.
Strong project manager with the ability to engage productively and successfully with key stakeholders from creative, media, marketing, product, and research teams.
Look after short form of content such as push notifications, SMS, emails & social media; as well as SEO driven long form of organic and paid content.
Understand impact of content on overall customer engagement and prioritize tasks accordingly.
Establish guidelines and best practices across teams on content generation.
Qualifications & Skills:
Demonstrated ability to manage multiple projects - prioritization, planning and task delegation.
Have experience in both long form and short form of content.
Excellent written and verbal communication skills
Good organisational and time-management/team building skills
Bachelors/ Masters in Design, Marketing, Communications, Journalism or relevant field.
- Your job will be to ensure that the content you write is powerful and relevant enough to create interest for a clients consumers and possibly convert them into a customer.
Educational Background :
- Btech. /MTech./University degree in English or Journalism
- Convent school education preferred although not mandatory
Mandatory Skills :
- Excellent command over the English language, both written and verbal
- Ability to write in a number of different styles/ tones for a varied audience
- Impeccable spelling and grammar
- Great research, organizational, and learning skills
- Ability to understand complex writing requirements and deliver quality content
- Creative Writing
- Article/ Blog writing
- Web page writing
Responsibilities:
• Collaborate with UX designers, product teams, and researchers to craft and hone language
across a variety of contexts from UI components, to conversational building blocks, to editorial/help content.
• Raise the bar for interface/product communication and drive alignment on voice and tone across the suite of products
• Develop precise and specific customer-focused copies including product on-boarding narratives, settings content, notifications across platforms
• Continuously integrate customer feedback and business requirements into both new and current product experiences
• Ability to critique the visual style, interface, and interaction flow of applications and experiences.
• Promote UX internally and externally through social media by planning editorial strategies.
Who should apply for this role?
Requirements:
• Bachelor’s degree of equivalent experience in English, Journalism,
Marketing/Communications, or related field
• An online portfolio or samples of work demonstrating relevant experience creating user-centered content/ copy
• 3-5 years of experience with UX writing, content strategy, technical writing or other customer-facing documentation
• A portfolio of relevant work samples with a UX focus; including problems you helped solve for, your contributions, and impact to the customer
• Ability to craft impactful communications across a spectrum of styles and genres
• Solid written and verbal communication skills with the ability to present a strong rationale for design decisions
• Experience working directly with designers, product managers, researchers, and other subject matter experts.
About Company
Web: https://www.travelflap.com/
LinkedIn: https://www.linkedin.com/company/travelflap/
TravelFlap Global Private Limited is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve to live better when we know them. That means understanding, respecting and valuing the diversity of unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
TravelFlap is a New York-based privately owned leading tourism brand with over 15 years of experience in the travel and hospitality domain. The company is driven by the vision to take customers through a journey without boundaries or limitations & to be the world's most recognized and trusted e-commerce tourism company on the globe. TravelFlap.com is a premium-experience travel website. We offer flights to over 3,000 destinations, hotel stays in over 85,000 properties around the world, holiday experiences and much more.
Please find below-mentioned JD
Position: Travel Content Writer Intern
Employment Type: Employee - Full Time
Work Location: Jaipur, Rajasthan ( Work From Office Only)
Notice Period: Immediate - 30 Days only
We are looking for a Content Marketing Writer & Strategist to help us create engaging content and assets to nurture leads and increase brand awareness and conversion. As a key contributor on the marketing team, you’ll develop, write and produce compelling content that tells the BOTTOM FUNNEL story and helps grow our brand and our business. The ideal candidate is someone who thrives in a fast-paced environment, enjoys researching, loves finding the right words to connect with customers and partners and is enthused about the dynamic world of TV and video advertising and technology products
We’re looking for a writer with expertise in multi-platform, multi-format content with an understanding of marketing, SEO and the ability to write to specific audience segments.
If you are interested in:
• Working directly with COO and CEO on strategic decisions
• Delivering Ad-hoc focused and conclusive output on a business use-case
• Defining and tracking KPIs to monitor business health
• Instrumenting alerts for proactive/preemptive actions
• Developing dashboards and automate reporting to drive decision making
• Being involved with / lead many different aspects of a fast growing business (from analytics to marketing to operations to business development and even more)
• Tackling new and different challenges every day
• Having Knowledge of Upwork, Fiverr, Freelance, Getleads, HubSpot, Canva, Jira, Slack, Clickup, Trello
• Create long-form and short-form marketing content, including web copy, e-books, blogs, sell-sheets, pitch decks, newsletters, ad copy, emails, and white papers
• Develop expert knowledge of the company’s products and services and a keen understanding of our product roadmap
• Translate details and product/market knowledge into benefits for users based on their business needs, opportunities, and pain points
• Become an expert in Simulmedia’s messaging & positioning and apply the right voice and tone in marketing content
• Drive cross-functional content projects from start to finish
• Partner closely with teams across Marketing, Sales, Product, Design, and People to collaborate on content and support shared goals
• Craft compelling messages that work best for specific marketing channels (ad campaigns, SEM/SEO, site content, thought-leadership pieces, email/CRM, events, and all other applicable touchpoints)
• Continually test and optimize marketing content
• Evaluate projects using relevant KPIs and engagement and conversion metrics
Qualifications
• 4+ years of experience in a marketing content role, ideally at a B2B-focused company
• Knowledge of the TV advertising space, preferably with experience creating content about streaming, connected TV (CTV) or related technologies and platforms.
• Demonstrated success creating content for different channels and formats (you’ll be asked to share writing samples/your portfolio)
• Exceptional writing and editing skills and able to tailor content to established voice and tone guidelines
• Experience collaborating with sales, demand gen, product, and design teams on integrated campaigns and content-forward initiatives
• Self-starter with excellent organizational skills who can drive content projects from start to finish
• Ability to think strategically, prioritize, and deliver multiple projects with tight deadlines in a rapidly changing environment
• Tech Savvy – Use and embrace technology as a tool to enhance effectiveness; adept at learning new technologies quickly
• Expertise in multi-platform, multi-format content
• An understanding of SEO and the ability to write to specific audience segments
• Excellent communication skills
• Keen eye for detail
Bonus points if you:
• Worked in an e-commerce startup or scale-up
• Worked on digital marketing projects (Google Ads, Facebook Ads etc)
And you are:
• Individual Contributor
• Curious about web-services and D2C start-ups
Benefits :
• Opportunity to work on highly challenging international projects.
• Opportunity to travel & work with International clients.
• Flexible and friendly work environment
• Great organisational culture, focus on employee's well-being.
• Work-life balance.
• Be part of the best place to work for certified company
We take tremendous pride in maintaining a high bar for employees and fostering a strong team environment. While we work hard every day, we also believe in relaxing together with lots of team activities. We have an unlimited vacation policy, tuition reimbursement, and no employee financial contribution for medical, dental, and vision benefits. We offer competitive salaries, stock options, and an annual bonus based on performance.
Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
Revenue earned by the client as on 2020 is $13.6 Mn and also has partnered with almost 50% of top 20 companies. They have been showing a significant growth of over 30% in the last few years.Their client base has over 300+ customers and 3 lakhs + users comprising big 4s and major Companies worldwide.
They are located in Chicago, London, Mumbai, Pristina and Philadelphia.
As a Technical Writer, you will be responsible for collaborating with Product Managers, Software Engineers, Developer Support Engineers and more to define documentation projects.
What you will do:
- Mentoring peers within the Documentation team on documentation best practices
- Building company-wide participation in the creation of amazing documentation through training programs, outreach etc
- Writing concise, easy-to-understand documentation that simplifies complex technical concepts into content consumable by all skill levels and roles
- Reviewing and editing documentation drafts contributed by peers or others outside the Documentation team
- Contributing to or leading strategic quarterly documentation initiatives to enhance our process, website and content
Desired Candidate Profile
What you need to have:- 5+ years technical writing experience
- Proven ability to build a culture of documentation within a company
- Proven understanding of modern software development concepts; the closer your experience level is to being a software developer, the better
- Ability to organize information into an easy-to-understand hierarchy
- Strong time management and prioritization skills
- Ability to learn new technologies quickly, as well as understand why they’re important to our users
- Ability to collaborate cross-functionally with people in all ranks, teams and disciplines across the company
