Technical Content Writer

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Can be anywhere in India ( Mumbai ,Pune and Kolkata is

preferable)

Machine Learning/Deep Learning experience above 3

years

• Clear and structured thinking and communication

Keywords: Machine Learning, Deep Learning, AI,

Regression, Classification, Clustering, NLP, CNN, RNN,

LSTM, AutoML, k-NN, Naive Bayes, SVM, Decision

Forests

• Understand granular requirement, underlying business

problem and convert to low level design

• Develop analytic process chain with pre-processing,

training, testing, boosting etc.

• Develop the technical deliverable in mcube

(Python/Spark ML/R, H2O/Tensorflow) as per design

• Ensure quality of deliverable (coding standards, data

quality, data reconciliation)

• Proactively reach out for risks to Technical Lead
• Machine Learning, Deep Learning, Regression,

Classification, Clustering, NLP,CNN, RNN

• Expertise in data analysis and analytic programming

(Python/R/ SparkML/Tensorflow)

• Experience in multiple data processing technology

(preferably Pentaho or Spark)

• Basic knowledge in effort estimation, Clear and

structured thinking and communication

• Expertise in testing accuracy of deliverables (model)
• Exposure to Data Modelling and Analysis
• Exposure to information delivery (model outcome

communication)

M.S. / M.Tech/ B.Tech / B.E. (in this order of preference)

• Masters course in Data Science after technical (engineering/

science) degree

Responsibilities:

• Collaborate with cross-functional teams to define, design, and ship new features.
• Develop and maintain high-quality Android applications using Kotlin programming language.
• Design, build and maintain high-performance, reusable, and reliable code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Work with external data sources and APIs.
• Unit-test code for robustness, including edge cases, usability, and general reliability.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering or related field.
• 2+ years of experience in Android development using Java and Kotlin.
• Strong knowledge of Android SDK, Android UI design principles, and Material Design.
• Experience with RESTful APIs, JSON, and XML.
• Familiarity with cloud message APIs and push notifications.
• Understanding of code versioning tools such as Git.
• Familiarity with continuous integration.
• Good understanding of object-oriented programming, software design patterns and algorithms.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.

Qualifications: BCA/MCA, B.E/M.E, B.Sc/M.Sc (IT)

Roles & Responsibilities:

• To Look after Troubleshooting, Desktop, Laptop and workstation.
• To Handle Troubleshooting, LAN & WAN Networks.
• Handling of Microsoft Office Suite.
• Client-server, Peer-to-Peer logical networking with Windows 7 & 10 related work.
• IT Infrastructure Components. (Servers, Networking Products, Firewalls, Exchange)
• Configuration/Maintenance of Domain, Web Server & Firewall, and Anti-Virus Server.
• Configuration/Maintenance of CCTV, Access Control System.

Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.

As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com). 

Manager –Development is a dynamic professional who is well versed with process of Business to Business (B2B) and Business to Customer (B2C) sales. This individual needs to be excellent in strategic planning, and device strategies to achieve the desired goals. This person needs to be self-driven, goal oriented and passionate to achieve the Key Result Areas.

Job Responsibilities:

Required Qualifications/Skills:

Designation/Role : Wealth Manager

Location : WFH

Working Days : 5 Days

Experience: 2 to 5 year(s)

Qualification : Any Graduation

A Wealth Manager is required to interact with customers for the most part of his/her day. The job also requires thorough financial and alternative investment sector knowledge in order to provide sound and reliable advice to clients. The major skills and competencies required are:

Excellent people management skills |  Client-driven with a strong focus on the quality of service

Strong interpersonal communication skills | An excellent understanding of financial planning, wealth management, Alternative investment & understanding client needs | Ability to analyse and research information | Ability to explain complex information clearly and simply

Responsibilities: 

• Excellent people management skills 
• Client-driven with a strong focus on the quality of service.
• Strong interpersonal communication skills.
• An excellent understanding of financial planning, wealth management, Alternative investment & understanding client needs. 
• Ability to analyse and research information 
• Ability to explain complex information clearly and simply

Requirements :

• Proven track record in call handling both inbound & outbound
• Must have B2C experience
• Must have basic knowledge of business financial products
• Strong phone presence and experience dialing dozens of calls per day
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multitask, prioritize, and manage time effectively
• Prior work experience is Financial organisation preferred

Vichinth in Sanskrit means to think. Vichinth was founded out of a passion, passion to serve startups and small and medium-sized enterprises. Small and medium-sized organization face challenges that they could easily overcome if they had access to the right expertise. Vichinth is a journey embarked upon by individuals who have extensive experience in the sales marketing and financial domain.

Responsibilities and Duties
1. Analyze a variety of projects to produce a variety of content ranging from blog to whitepaper
2. Review and publish web content for in-house requirements
3. Repurpose content to engage users across channels
4. Topics range from Big Data to Devops to Salesforce. All technical topics.
5. Filter information into clear and concise text and present content in the most engaging manner
6. Should also have experience in writing website content
Qualifications and Skills
Only those candidates can apply who:

• are available for the work from home job/internship
• can start the work from home job/internship immediately
• are available for a duration of 6 months
• have relevant skills and interests