Technical Writer

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 8+ years of overall experience with at least 6+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 8 to 12 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 8 to 12 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Role: Email Marketing & Online Bidding Executive

• Experience: 0 to 1 year (Preferred)
• Total work: 1+ year (Preferred)
• Job Types: Full-time, Regular / Permanent
• Salary: ₹20,000.00 - ₹25,000.00 per month
• 
  
• Job Description:-

▪ Should have knowledge in digital / IT Sales & Marketing/presales/Lead Generation

▪ Must be dynamic and sales-target oriented,

▪ Must have good business analytical skills for client project requirements understanding,

▪ Should have a knowledge/experience in bidding and proposal posting

▪ Should have knowledge/experience in Social Media Marketing

▪ Should be excellent at communication skills (written and verbal),

▪ Should have a Positive attitude,

▪ Should be able to make reports and presentations,

▪ Should be interested in writing blogs/forum

▪ Portals :- Upwork, guru, pph, fever, LinkedIn Sale navigator.

Job Title: Training Coordinator  

Location: Bengaluru, India  

Experience: 0-2 years  

Qualification: Bachelor of Computer Applications (BCA)  

Mandatory Skills: Excellent Communication Skills  

Job Summary:  

As a Training Coordinator, you will be responsible for organizing, scheduling, and managing training programs for employees or clients. You will ensure smooth execution of training sessions, coordinate with trainers, and maintain training records.

Key Responsibilities:

- Plan, schedule, and coordinate training sessions.  

- Communicate with trainers and trainees to ensure smooth execution.  

- Maintain training records and documentation.  

- Assist in the development of training materials and resources.  

- Evaluate training effectiveness and provide feedback.  

- Handle queries related to training programs.  

- Ensure compliance with company training policies.  

Required Skills:

Excellent communication skills (verbal & written).  

Strong organizational and time-management abilities.  

Ability to work in a fast-paced environment.  

Basic knowledge of training methodologies.  

Proficiency in MS Office (Excel, PowerPoint, Word).  

Preferred Skills:

- Experience in coordinating training programs.  

- Knowledge of Learning Management Systems (LMS).  

- Ability to multitask and manage multiple training sessions.  

Position: Manager/Head- Data Scientist/Machine Learning Engineer

• Algorithm Development: Develop cutting-edge algorithms and predictive models to enhance customer experience, optimize inventory management, and drive sales growth
• AI/ML Model Building: Utilize expertise in data science and machine learning to create scalable AI models specifically tailored for both online platforms and brick-and-mortar stores, aiming to improve operational efficiency and customer engagement.
• Ecommerce Optimization: Collaborate with cross-functional teams to implement data-driven solutions for personalized recommendations, demand forecasting, and dynamic pricing strategies to drive online sales and enhance customer satisfaction.
• Deep Learning & Image Recognition: Leverage advanced techniques in deep learning and image recognition to develop innovative solutions for product categorization, visual search, and inventory tracking, optimizing product discovery and inventory management.
• Python Development: Proficiency in Python programming is essential for designing, implementing, and maintaining robust and scalable machine learning pipelines and models, ensuring efficient deployment and integration into existing systems.

Qualifications and Experience:

• Bachelor’s/Master’s degree in Computer Science, Data Science, Statistics, or related fields.
• 3 to 4 years of hands-on experience in data science, machine learning, and deep learning, preferably within the ecommerce or retail sector.
• Proven track record of successful implementation of AI/ML models with tangible business impact.
• Strong proficiency in Python, along with familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Experience working with image data, including feature extraction, object detection, and classification.
• Excellent problem-solving skills, ability to work independently, and communicate complex technical concepts effectively to diverse stakeholders.

Roles & Responsibilities

• Implement comprehensive strategies to improve onboarding metrics
• Develop & execute events for startups. Help them connect and network
• Evaluate & filter potential startups and get them onboarded to the PedalStart Community
• Analyse startups' needs and offer solutions and guidance to help in their growth and chase critical metrics
• Monitor and analyse the performance of all campaigns, assessing key performance indicators (KPIs) & return on investment (ROI)
• Work on multiple ongoing projects, ensuring efficient multitasking and successful execution

Desired Skill Set

• Basic Experience- Prior experience in Sales/Account Management (06 months - 2 years)
• Love for Startups - Basic understanding of startup ecosystem and how they function
• Ownership: - Own each piece and execute it as an entrepreneur
• Structured Problem Solving: Tackle complex situations through effective and structured problem-solving and out-of-the-box thinking
• Ability to Hustle - Fail Fast, Try Again. Roll up your sleeves and get work done
• Initiative: Pick up things on your own, regardless of whether it's assigned to you
• Teamwork: Contribute to the strong team ethic and work towards the success of the entire team

Employment Type - Full-time

CTC- INR 4-7 LPA

Note: We work 6 days a week from our office.

• Location: Spring House Coworking, Grand Mall, Gurgaon - 122002

I

• You will be responsible for the entire recruitment process. You will work in sourcing the right candidate for the right job using multiple sources - social, online, offline, etc. plus College Campuses.
• You will plan, schedule, and oversee all our interviews and ensure it follows a process and schedule.
• You will create talent pipelines for our immediate and future requirements.
• Acquire potential candidates through various online channels (LinkedIn, Indeed, Glassdoor, Naukri, etc.) plus Engineering College Campuses
• Proactively promote and lead activities for adoption of company values for a positive office culture.
• Be a thought partner to the leadership team in developing and maintaining a strong culture
• Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently.
• Develop, promote, and implement opportunities for skills and professional development of team members.
• info at teansoft.com your profile

• Proficiency with NodeJs, ES6, Express;
• Experience in Source Control (Bitbucket/GIT);
• Experience in developing and scaling B2B applications.
• Knowledge and experience with using Restful API;
• Must be able to design components to drive reusability and performance;
• Must be able to build responsive design;
• Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience;
• Write production quality and thoroughly tested code.

Requirement:

Position: Web Developer

Experience: Min 4yr

Relevant Experience in React , Redux , Hooks Javascript etc is mandatory

CTC: As per standards

Location: Bangalore

Industry: Retail / E-commerce 

Functional Area: IT Software - eCommerce, Internet Technologies 

Role Category: Programming & Design 

Role: Application Programmer

 Employment Type: Permanent Job, Full-Time 

Web Developer - II / Senior Job Description - 

Expertise in Javascript, JQuery, W3 CSS, CSS3, HTML5 - 

Deep understanding of client-side, frameworks such as React.js, Backbone.js

 - Performance optimization techniques for the web and mobile web 

- Expertise in Integrating and maintaining RESTful Web-Services 

- Good understanding of AJAX, asynchronous request handling, partial page updates 

- Good understanding of Virtual DOM, Data structure, and data manipulation 

- Deep understanding of UX principles & building GUI 

- Basic knowledge of version control system like Git / Mercurial / Bitbucket 

- Writes clean, readable, and maintainable code