Technical Content Writer

For a startup run by a serial founder:

Job Description :

- Architect and develop our B2B platform, focusing on delivering an exceptional user experience.

- Recruit and mentor an engineering team to build scalable and reliable technology solutions.

- Work in tandem with co-founders to ensure technology strategies are well-aligned with business objectives.

- Manage technical architecture to guarantee performance, scalability, and adaptability for future needs.

- Drive innovation by adopting advanced technologies into our product development cycle.

- Promote a culture of technical excellence and collaborative spirit within the engineering team.

Qualifications :

- Over 8 years of experience in technology team management roles, with a proven track record in software development and system architecture + Dev Ops

- Entrepreneurial mindset with a strong interest in building and scaling innovative products.

- Exceptional leadership abilities with experience in team building and mentorship.

- Strategic thinker with a history of delivering effective technology solutions.

Skills :

- Expertise in modern programming languages and application frameworks.

- Deep knowledge of cloud platforms, databases, and system design principles.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong communication skills with the ability to lead cross-functional teams effectively.

Responsibilities

· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.

· Performing routine assignments in the entry level to a professional job progression.

· Providing prompt recovery and problem escalation using multiple system management and problem management tools.

· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.

· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.

· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.

· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.

· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.  

Hi,

We are looking for cloud solution professionals with the following skill sets;

Experience: 10+ years in cloud architecting

Location: Mumbai

Job Responsibilities:

• Analyze and understand customer business processes and workflows, define requirements and design appropriate solutions.
• Provide End 2 end cloud Solutioning along with secured infra
• Collaborate with vendors for the execution
• Well understanding on open source stack frameworks, AWS & Azure Cloud services
• Solutioning extending from green field to enterprise view
• Presentation skills with a high degree of comfort with both large and small audiences.
• High level of comfort communicating effectively across internal and external organizations
• Intermediate/advanced knowledge of the cloud services, market segments, customer base and industry verticals.
• Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development life cycle.
• Demonstrated ability to adapt to new technologies and learn quickly.
• Certified Solutions Architect( AWS / Azure)
• Recommendations on security, cost, performance, reliability and operational efficiency to accelerate challenging, mission-critical projects
• Experience migrating or transforming customer solutions to the cloud

Primary Skills :

JAVA / J2EE; Spring, Spring Boot, Microservices,Angular JS, Instream data handling, Elastics search DB, Mango DB,DevOps tools- Jenkin, github,maven build, Hands on AWS & Azure cloud services,Mobile: Native and hybrid app hands on;Docker Containers , AKS,Big data and Hbase, Data Lake , service bus, AD

Secondary Skills :

• Extensive experience in Microservices, Rest Services, JPA, Automated unit testing through tools.
• Proven design skills and expertise is required.
• Good knowledge of current / emerging technologies and trends.
• Good analytical, grasping and problem solving skills. Excellent written and verbal communication skills. High levels of initiative and creativity.
• Good communication skills with all stake holders, good team player with ability to mentor juniors

• Experience in Microsoft technologies (Microsoft Dot Net, C#, http://asp.net/">NET, MVC, Microsoft SQL, NETcore, Web API, WCF, Bootstrap, JavaScript, Angular JS, Web API, Web services, Rest API)
• Design complex architecture landscape involving API integrations
• Hands-on experience in ASP.Net, C#, MVC, WCF, Restful services, Web API, AngularJS, Entity Framework
• Strong analytical & problem-solving skills
• Must have excellent oral & email communication skills
• Strong analytical and problem-solving skills
• Must have a positive attitude and a yearning to get things done and demonstrate ownership of deliverables

Company
Our vision is to automate all EdTech content, marketing content, and eventually, build a system that takes a Hollywood script as input and automatically renders an entire film as output. This would involve multiple characters, interaction between them, and adding complex environment around them. Our current technology is at the cutting edge of AI and we find this an incredibly exciting technical problem to solve.

As you can expect from our lofty ambitions, we are creating a team of excellent people (read geeks – we are geeks and we love geeks) who are equally excited about this future or more!

Why should you join?

You’ll be working very closely with the founding team. Also as the first marketing hire, you also have the chance to significantly influence and drive the direction of the company.

Responsibilities:

We are looking for someone who is CREATIVE, loves to take initiatives. We are not looking for just an Individual contributor who needs to be extensively managed.

• Running Targeted LinkedIn Advertisements
• Handling Public Relations
• Increasing the brand awareness of Rephrase
• Content Writing
• Creating and running B2B surveys
• Collating specific lead lists and running targeted email campaigns

Expectations:

• We expect 2+ years of marketing experience, ideally at least part of it in a B2B role.
• Experience with traditional & digital marketing. Handling social media, public relation efforts, and content marketing.
• Hands on experience with marketing software and tools
• Outstanding communication, presentation and leadership skills

Good to have -

• Experience of writing white papers and managing customer testimonials
• Experience of closing Fortune 500 clients, with a focus on US Geography
• Extensive market research and market mapping experience
• Experience across B2B and B2C marketing techniques
• Experience of working in a startup

Location

The role will be remote at least till the end of the year. Our offices are based in Bengaluru. (We haven't decided if the role will be remote after that).

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

• To bid on portals like Upwork, Guru, Freelancer, PPH, etc. Sending Proposal bid to grab new business opportunities Coordinate development of detailed technical proposals with the technical team.
• Must have prior Lead Generation experience on Web and Mobile Applications.
• Client Handling (Managing Existing clients and acquiring new clients) interaction clients to analyze the project requirements.
• Bidding and New business generation on Bidding Platforms

Technical Leader reporting to the CTO/CEO. Your responsibilities include the following, but are not limited to:

1. Architecting, Designing and Developing Software Programmes based on requirements provided
2. Designing and Developing with a high quality of code that is modular, scalable and re-usable at all times
3. Promote SRE (Site Reliability Engineering) to ensure all of the services are Highly-Available and Fault Tolerant at all times
4. Communicate effectively the system requirements to other software development teams
5. Involve pro-actively with client and their requirements
6. Evaluate and select appropriate software or hardware and suggest integration methods
7. Oversee assigned programs (e.g. conduct code review) and provide guidance to team members
8. Assist with solving technical problems when they arise
9. Ensure the implementation of agreed architecture and infrastructure
10. Address technical concerns, ideas and suggestions
11. Monitor systems to ensure they meet both user needs and business goals