Technical Writer

Who is an ideal fit for us?

We seek professionals who are analytical, demonstrate self-motivation, exhibit a proactive mindset, and possess a strong sense of responsibility and ownership in their work.

What will you get to work on?

As a member of the Implementation & Analytics team, you will:

● Design, develop, and optimize complex SQL queries to extract, transform, and analyze data

● Create advanced reports and dashboards using SQL, stored procedures, and other reporting tools

● Develop and maintain database structures, stored procedures, functions, and triggers

● Optimize database performance by tuning SQL queries, and indexing to handle large datasets efficiently

● Collaborate with business stakeholders and analysts to understand analytics requirements

● Automate data extraction, transformation, and reporting processes to improve efficiency

What do we expect from you?

For the SQL/Oracle Developer role, we are seeking candidates with the following skills and Expertise:

● Proficiency in SQL (Window functions, stored procedures) and MS Excel (advanced Excel skills)

● More than 3 plus years of relevant experience

● Java / Python experience is a plus but not mandatory

● Strong communication skills to interact with customers to understand their requirements

● Capable of working independently with minimal guidance, showcasing self-reliance and initiative

● Previous experience in automation projects is preferred

● Work From Office: Bangalore/Navi Mumbai/Pune/Client locations

Key Responsibilities:

• Analyze and report on quality trends, root causes, and areas for improvement.
• Ensure compliance with internal policies, industry standards, and client specifications.
• Assist in developing and improving quality assurance processes, procedures, and templates.
• Perform audits, inspections, and evaluations of processes and systems.
• Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

• Strong analytical and problem-solving skills
• Attention to detail
• Excellent written and verbal communication
• Proficiency in using QA/testing tools and software

Planning, scheduling & coordinating appointments & meetings, providing

reminders, maintaining & updating diary of daily commitments & weekly

calendar on a proactive basis.

 Interacting with & rendering assistance to select HNI & VIP customers,

coordinating certain critical Outdoor Catering & Party Orders, VIP

reservations, etc.

 Receiving calls, taking messages, screening & prioritizing calls & mails.

 Taking down dictations & appropriately drafting data points &

correspondences, proactively responding to queries received through

calls/mails based on feedback & preferences conveyed by the Managing

Director.

 Preparing, editing & compiling agendas, minutes, correspondences &

presentations.

 Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

 Making travel arrangements (ticketing, hotel reservations, etc.) on behalf of

the Managing Director & other senior executives, coordinating with outstation

visitors & proactively looking after their boarding & lodging arrangements,

based on preferences conveyed by the Managing Director.

 Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

 Proactively observing & recording various discussions/conversations

undertaken by the Managing Director from time to time & accordingly, framing

action plans.

 Managing communication pertaining to projects, new launches as well as

other such expansion & diversification undertakings that directly come under

the purview of the Managing Director.

 Imparting induction & training to select employees hired for functions that are

directly or indirectly associated to those of the Managing Director’s office.

 Coordinating with outstations suppliers & vendors (China, Italy, etc.)

quotations, purchase orders, purchase/ delivery payments.

 Responding to various inquiries - internal as well as external, acting as a

point of contact between the Managing Director & other employees, tracking

the work plan allocated to certain employees by the Managing Director &

monitoring timelines with regard to the same.

 Organizing & maintaining files, documents as well as other office records,

both offline & online, preserving & safeguarding confidential data &

documents in an efficient manner.

 Negotiating with various suppliers, vendors & contractors, receiving

competitive quotations, making comparisons, making purchases of materials

& supplies based on feedback received from the Managing Director.

 Spearheading all coordination pertaining to maintenance, upkeep & repair of

corporate as well as outlet & store infrastructure (on a case to case basis), as

per directions & preferences issued by the Managing Director from time to

time.

 Undertaking primary as well as secondary research & accordingly, developing

briefs, reports & presentations as per pre-determined timelines.

 Proactively observing & recording various discussions/conversations

undertaken by the Managing Director from time to time & accordingly, framing

action plans.

Note: It’s Special Requirement for EA a part from Corporate Office Policy.

 EA has to work for 09 hours in a day according to the assigned shift.

 C/off will be availed in case EA has worked on his/her week off for the said

week. It should avail within thirty days and it should not be clubbed with

weekly off.

 EA will get only one weekly off once in a week, it may be any one day in a

week (Monday to Sunday).

 Management has reserved all the rights to take decision time to time if

required.

Strategy Development:

• Develop and implement a comprehensive social media strategy that aligns with our marketing goals.
• Identify target audiences and tailor content to specific platforms and demographics.
• Stay up-to-date on social media trends, best practices, and emerging technologies.

Content Creation and Curation:

• Create engaging and visually appealing content, including text, images, and videos.
• Develop a content calendar and ensure consistent posting across all platforms.
• Curate relevant content from external sources to share with our audience.
• Ensure all content aligns with brand voice and standards.

Community Management:

• Monitor and respond to comments, messages, and mentions across all social media channels.
• Build and foster relationships with our online community.
• Engage with influencers and other relevant accounts.
• Handle online reputation.

Analytics and Reporting:

• Track and analyze social media metrics to measure the effectiveness of campaigns.
• Generate regular reports on social media performance and provide insights for optimization.   
• Use social listening tools to monitor brand mentions and industry trends.

Campaign Management:

• Plan and execute social media campaigns to promote products, services, and events.
• Manage social media advertising budgets and optimize campaigns for maximum ROI.
• Collaborate with marketing and other teams to ensure campaign alignment.

Handle customer inquiries via email and chat, giving prompt answers to customer questions. Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively.

1. Maximize sales through a network and relationships to ensure strong business Collecting documents from the clients and further logging the application in Banks/NBFCs and following up for further sanction and disbursement.
2. Handling direct leads and converting them to closures.
3. Ensure the files are processed from the login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
4. Meeting local DSAs in the market and sourcing business from them.
5. Taking ownership of work assigned and meeting sales targets.
6. Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies.
7. Develop and maintain strong liaisons with the clients for repeat business or referrals.
8. Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation, and deployment strategies.

Most companies try to meet expectations, dunnhumby exists to defy them. Using big data, deep expertise and AI-driven platforms to decode the 21^st century human experience – then redefine it in meaningful and surprising ways that put customers first. Across digital, mobile and retail. For brands like Tesco, Coca-Cola, Procter & Gamble and PepsiCo.

We’re looking for an Applied Data Scientist who expects more from their career. It’s a chance to apply your expertise to distil complex problems into compelling insights using the best of machine learning and human creativity to deliver effective and impactful solutions for clients. Joining our advanced data science team, you’ll investigate, develop, implement and deploy a range of complex applications and components while working alongside super-smart colleagues challenging and rewriting the rules, not just following them.

What we expect from you 

• Degree in Statistics, Maths, Physics, Economics or similar field
• Programming skills (Python and SQL are a must have)
• Analytical Techniques and Technology
• Experience with and passion for connecting your work directly to the customer experience, making a real and tangible impact.
• Logical thinking and problem solving
• Strong communication skills
• Statistical Modelling and experience of applying data science into client problems
• 2 to 5 years of experience required

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not.

Plus, thoughtful perks, like early finish Friday and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Women’s Network, dh Proud, dh Parent’s & Carer’s, dh One and dh Thrive as the living proof. Everyone’s invited.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

MSBI Developer- 

We have the following opening in our organization:

Years of Experience: Experience of  4-8 years. 

Location- Mumbai ( Thane)/BKC/Andheri
Notice period: Max 15 days or Immediate 

Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech

Requirements:

•   3- 8 years of consulting or relevant work experience
• Should be good in SQL Server 2008 R2 and above.
• Should be excellent at SQL, SSRS & SSIS, SSAS,
• Data modeling, Fact & dimension design, work on a data warehouse or dw architecture design.
• Implementing new technology like power BI, power bi modeling.  
• Knowledge of Azure or R-programming is an added advantage.
• Experiences in BI and Visualization Technology (Tableau, Power  BI).
• Advanced T-SQL programming skill
• Can scope out a simple or semi-complex project based on business requirements and achievable benefits
• Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions.