Technical Writer

🔹 Customer Communication

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and professionally

🔹 Sales & Lead Generation

• Generate leads and identify new sales opportunities
• Convert prospects into customers
• Follow up on previous conversations and interested leads

🔹 Customer Support

• Resolve customer queries and complaints
• Provide accurate information about products, pricing, and offers
• Maintain a positive and helpful attitude

🔹 Data Management

• Maintain call records and update customer details in CRM
• Track call outcomes and report daily performance
• Ensure data accuracy and proper documentation

🔹 Target & Performance

• Achieve daily/weekly/monthly call targets
• Meet sales or conversion goals
• Improve call quality and communication skills

🔹 Coordination

• Work with sales/marketing team for campaigns
• Share customer feedback with management
• Assist in improving scripts and processes

Role Overview: As a Product Marketing Manager, you will play a pivotal role in driving the success of our products by developing and executing marketing strategies to build brand awareness, engage customers, and support international market expansion. This is a unique opportunity to shape the marketing function in a fast-paced startup environment. 

Key Responsibilities: 

1. Product Positioning & Messaging: 

○ Develop compelling product messaging and positioning that highlights value propositions and resonates with target audiences globally. 

2. Go-To-Market Strategy: 

○ Lead go-to-market planning and execution for product launches, ensuring alignment across product, sales, and marketing teams. 

○ Collaborate with cross-functional teams to create launch campaigns, content, and 

resources. 

3. Market Research & Insights: 

○ Conduct market research and competitor analysis to understand industry trends, customer needs, and growth opportunities. 

○ Use data-driven insights to refine product and marketing strategies for international markets. 

4. Content Development: 

○ Create and oversee the development of marketing assets such as product demos, brochures, videos, case studies, and thought leadership content. 

5. International Marketing: 

○ Build and execute marketing strategies for global markets, adapting campaigns to cultural nuances and regional demands. 

○ Partner with local teams, distributors, or agencies to drive regional success. 

6. Customer Engagement: 

Develop strategies to build customer advocacy through testimonials, reviews, and case studies. 

○ Lead customer feedback loops to influence product improvements and innovations.

7. Performance Tracking & Reporting: 

○ Monitor and analyze marketing campaign performance using KPIs and ROI metrics.

○ Provide actionable insights to improve campaign effectiveness and product adoption. 

We are looking for a Full Stack Engineer for a client of ours, that is headquartered in USA and is operating in the field of health tech space, offering an innovative solution for dominate health issues. The company is well funded and backed by investors like Sequoia Capital.

They are looking for people who are interested to join their company and help them make an impact on their product development and growth.

In this role you will be part of the Product Engineering Team, and will be responsible for working with cross functional teams.

Experience Required

5+ years experience, having worked on both frontend and backend development - hands on development experience from front end, middle tier and back end.

3+ years of experience building Restful web service using node.js

3+ years of experience for writing batch/cron jobs using Python and shell scripting

3+ years of experience in web application development using javascript and ReactJs

Have understanding of javascript, Typescript, HTML, CSS, JSON, Rest based applications

Experience in database techs - mongodb, mysql, redis, elastic search

Experience of building applications deployed on the cloud using AWS, Docker and kubernetes

Good to have : - understanding of code versioning tools like Git

Experience or understanding of JS based build tools like Grunt, Gulp, Bower, Webpack and NPM

Good communication, willingness to work in a diverse team, and a fast paced environment would be a requirement to be successful in this role.

Education Experience

Degree in Computer science would be preferred / equivalent professional experience in product companies.

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 4.9 M ecommerce stores built by indian small businesses and growing at a crazy rate.  

Dukaan is looking at a QA engineer to join our team and help us ship polished & defect free products to our users. 

QA Engineer Roles & Responsibilities 

Your primary responsibility will be to run various tests from the test-suite on new software releases to ensure that it satisfies all specifications and requirements as well as free from any bugs. 

Once issues have been resolved, You will run additional tests to make sure the issues are resolved before the new release is pushed to production. 

1. Thoroughly testing new releases to find bugs or design issues. 
2. Identifying bugs in new releases and understanding how to resolve them
3. Creating issues for these bugs and with steps on how to re-produce them.
4. Ensuring that new software products are ready for consumer use
5. Working with development teams to prevent issues with new products

The Java/Backend Developer is responsible for the development and maintenance of Bytemark’s backend APIs. This person utilizes their knowledge of Java development & web technologies as an integral part of the software development team.

Responsibilities:

• Design, develop, maintain, and deliver highly scalable and reliable APIs
• Collaborate with development team and product owners to analyze, design, and implement user stories using an agile methodology.
• Write high-quality software code that complies with design specifications and meets development and support requirements.
• Develop unit tests and test changes using an agile methodology.
• Use a variety of tools to perform unit testing, automated builds, and source control.
• Participate as a member in Agile teams, and work with other team member to review user stories, estimate effort for user stories, and participate in sprint reviews.
• Maintaining current web and back-end features
• Learning new skills and technologies as company products and industry standards warrant

Required Skills:

• 2-6 years of experience building RESTful APIs
• 2+ year of hands-on Java experience using Play 1.x framework
• Knowledge of Spring or Grails frameworks is a plus
• Ability to write SQL.
• Understanding of OOP
• Experience with Test Driven Development (TDD) using JUnit, Selenium or a similar technology
• Basic knowledge of Unix
• Excellent verbal, written, and interpersonal communication skills
• 3-8 years of software development experience
• Undergraduate degree in the field of computer science or equivalent
• Able to handle multiple tasks in a fast paced environment