Technical Content Writer

Job description

Team Leader – Collection Process

Experience: Minimum 2 years in loan recovery / collections

Education: Any Graduation

Role & Responsibilities:

Handle and manage a team of up to 20 collection agents

Achieve daily and monthly collection targets

Monitor team performance and provide guidance

Handle escalations and ensure process compliance

Prepare basic MIS and reports using Excel

Skills Required:

Strong knowledge of loan recovery process

Good Excel and data analysis skills

Team handling and leadership skills

Languages:

English mandatory

Any two South Indian languages mandatory

CTC: Based on previous CTC

Location: Bengaluru (On-site)

Profile: AWS Data Engineer

Mode- Hybrid

Experience- 5+7 years

Locations - Bengaluru, Pune, Chennai, Mumbai, Gurugram

Roles and Responsibilities

• Design and maintain ETL pipelines using AWS Glue and Python/PySpark
• Optimize SQL queries for Redshift and Athena
• Develop Lambda functions for serverless data processing
• Configure AWS DMS for database migration and replication
• Implement infrastructure as code with CloudFormation
• Build optimized data models for performance
• Manage RDS databases and AWS service integrations
• Troubleshoot and improve data processing efficiency
• Gather requirements from business stakeholders
• Implement data quality checks and validation
• Document data pipelines and architecture
• Monitor workflows and implement alerting
• Keep current with AWS services and best practices

Required Technical Expertise:

• Python/PySpark for data processing
• AWS Glue for ETL operations
• Redshift and Athena for data querying
• AWS Lambda and serverless architecture
• AWS DMS and RDS management
• CloudFormation for infrastructure
• SQL optimization and performance tuning

Job Title: Social Media Intern

Responsibilities:

• Create engaging content for various platforms.
• Manage community interactions and respond promptly.
• Support campaign planning and execution.
• Conduct research on industry trends.
• Assist with administrative tasks as needed.

Qualifications:

• Enrolled in a Bachelor’s program, preferably in Marketing or related field.
• Strong written and verbal communication skills.
• Passion for social media and digital marketing.
• Familiarity with major social media platforms.
• Ability to work independently and in a team.
• Basic understanding of social media analytics.

An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.

Responsibilities:

• Answering incoming support queries from our customers via calls and live chat
• Logging and responding to customers through our ticketing system, Zendesk
• Managing assigned tickets promptly, ensuring customers are kept up to date
• Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
• Assist in updating and building our customer knowledge base & best practice guides
• Meeting SLA's and KPI's

Requirements:

• Tech-savvy and have a passion for customer service
• A strong problem solver and think logically at all times
• An advocator of our one-team mentality and a great team player
• A great listener and pride themselves on their impeccable communication skills
• Great at driving their personal development

• Lead technical requirement sessions with clients and internal stake holders
• Create new courses related to Data architecture, database design, data mining, data visualization, Power BI for the learners of EduBridge
• Deliver training to the aspiring trainers
• Design and create training manuals, online learning modules, and course materials on
• Review training materials from a variety of sources and choose appropriate materials
• Should be comfortable working individually as a self-starter.
• Be forward-thinking when designing content and adhere to adult learning principles
• Enjoy working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs
• Creating instructional content that incorporates audio and video
• Create knowledge and skills assessments
• Evaluate learning effectiveness
• Apply current research and theory to learning design challenges
• Write/Review storyboards to make the technical content interesting

• 5 to 8 years of hands-on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA
• 5 plus years of experience in the design, development, and implementation of programming code
• Experience in database development
• VBA - Should have good experience in developing efficient logic/algorithms using VBA
• Solid understanding of SDLC concepts
• Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
• Must be good at all excel features and excel formulas
• Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
• Work both independently and as part of a team
• Experience in requirements gathering, effort estimate, designing and implementation, and creating mock-up screens
• Experience in databases like MS SQL Server(2005 to 2012,2014), MySQL, and MS Access
• Must have strong database concepts and DB designing skills
• SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates
• Experience in writing Stored procedures, Triggers and T-SQL
• Nice to have programming knowledge in C# coding should be MANDATORY
• working with C# DLL development and integration with Excel VBA

Interpersonal

• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance
• Should be able to work independently
• Must be Proactive and Self-motivated
• Must have the ability to prioritize the work, execute tasks and meet the deadline without fail
• Effective time management skills
• Customer Focus, Willing to learn and self-teach any new technology
• Strong business and collaboration skills, and responsive to service needs and operational demands

About the Company
Based in California’s Silicon Valley, WebShar is focused on enabling innovative teams to bring their ideas to life. WebShar provides software development consulting services to innovative companies around the world. Through years of cutting edge technical expertise, the WebShar team utilizes their extensive knowledge of modern software development methodologies to help companies create innovative software solutions.

About the Job Role

 Primary  

• Java, J2EE, Spring MVC
• Hibernate or other ORM
• Web technology and security, REST framework
• Any one UI technology and ready to learn a new one.
• Database knowledge (MySQL, Oracle, Postgres)
• Unit testing frameworks
• Version Control (Eg., Git)

Good To Have  

• Microservices architecture implementation using docker and kubernetes
• Web technologies like HTML, CSS and Javascript
• Python, Shell Scripting

• Identify and analyze user requirements
• Prioritize, assign and execute tasks throughout the software development life cycle
• Document development phases
• Design database architecture
• Develop Java EE applications
• Write well-designed, efficient code
• Review, test and debug team members’ code
• Schedule product releases with internal teams
• Ensure our applications are secure and up-to-date
• Stay up-to-date on emerging technologies

• 6 to 8 years of work experience as a Senior Java Developer or similar role
• Experience designing, building and testing Java EE applications
• In-depth knowledge of popular Java frameworks like Spring MVC
• Experience with Object-Oriented Design (OOD)
• Good delegation and time management skills
• Problem-solving abilities
• BSc in Computer Science, Engineering or relevant field

• 3-5 years of experience in Native Android App development (Preferably for a B2C Product)
• Proficiency in various algorithms and data structures.
• Familiar with Kotlin/Java language, and experience with Object-Oriented Design.
• Strong experience with REST APIs, storage databases, Multi-threading, performance and memory tuning.
• Good knowledge of architectural patterns such as MVP and MVVM.

Team Manager – Direct Sales, Toppr.com Location: PAN India https://toppr.breezy.hr/

Toppr is an adaptive after-school learning app for classes 5th to 12th. Our vision is to make learning personalized using technology. We believe each child is unique with distinct learning needs.

We are building Toppr as an adaptive platform that can increase engagement, optimize learning and improve outcomes. We have the widest syllabus coverage in India with over 20 subjects, 20 boards and 50 exams. Over 30 lakh students use the learning app.

Toppr was started in 2013 by IIT Bombay alumni ZishaanHayath and HemanthGoteti and is backed by venture capital firms SAIF, Helion and Eight Roads.

If the future of education interests you, we would love to talk about what you can bring to our team.

We are the face of Toppr for all our students and their parents.

We help them understand how to leverage Toppr platform for their learning We strive to take Toppr to every single household in India; and then the world.

• Provide the team with a vision and objectives; manage key performance indicators.
• Set the monthly, weekly, daily targets for the team and ensure that the team targets are achieved.
• Handling and guiding team of Academic Counselor to achieve monthly sales target.
• Maintain the sales report of the team.
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models as per the location and market situation.
• Conducting weekly reviews for performance & training.
• Identifying the areas of improvements & KPI’s
• Involve team in calling for negotiation and objection handling as and when required.

• Are dynamic professionals who drive their team to exceed business targets
• Possess sound knowledge and understanding of consumer (students and parents) behavior
• Thrive in a fast paced ambiguous work environment
• Have excellent communication skills in English and the regional language

• MBA or Graduate with at least 5 years B2C sales experience
• Minimum 1 years’ experience of managing a team of 10 – 20 sales executives
• Experience in to Data Analysis; proficient with using Excel