Technical Document writer
About Aviso
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers. Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors.
What you will be doing
- The documentation effort includes evaluation, document preparation (organize, write, capture screen images, index), editing and review with the project team.
- Ability to grasp and visualize enterprise software and infrastructure concepts.
- Ability to produce world class documentation.
- Work closely with the product engineering team and gain deep understanding of the product features, behaviour and requirements.
- Writing of any and all User Manuals for Aviso
- Work with the QA team to produce high quality QA documents.
- Update and review existing documents for every release after analysing the changes. Own/Manage these documentations in central repository with a proper folder structure.
- Organize the technical material into various categories of documents.
- Write world class technical content that is clear and consistent with appropriate diagrams, charts and screen shots of the product for better illustration as per established document standards.
- Attend cross-functional planning meetings and scrum meetings
- Coordinate with subject matter experts to ensure that the content is accurate and current
- Provide daily/weekly activity status to the project heads and communicate with them via email, IM and video conference.
- Should be able to present information in a simple, concise manner. Should pay attention to detail.
What you bring
- Qualification: BE/BTech,ME/MTech/MCA background
- You must have minimum 4 years in Technical Writing.
- Must have excellent written and oral communication skills
- Must have the ability to grasp and communicate technical concepts
- Must have organization and analytical skills
- You should have Experience in modular documentation using XML Editors
- You will be Understanding of latest technologies in technical communication – added advantage
- Demonstrates the ability to analyze and communicate information needs at both the conceptual and detail level
- Experience in working in an Agile environment would be an advantage
Aviso offers
- Dynamic, diverse, inclusive startup environment driven by transparency and velocity
- Bright, open, sunny working environment and collaborative office space
- Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
- Competitive salaries and company equity, and a focus on developing world class talent operations
- Comprehensive health insurance available (medical) for you and your family
- Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
- CEO moonshots projects with cash awards every quarter
- Upskilling and learning support including via paid conferences, online courses, and certifications
- Every month Rupees 2,500 will be credited to Sudexo meal card
About Aviso Inc
About Aviso:
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers.
Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors.
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We are looking for content writers to handle a range of creative writing assignments involving research and conceptualization. The selected candidate will research and create content, review the content created by other writers, plan and assign tasks, coordinate with other team members, and set quality benchmarks, among other tasks. The content needs to be original, factual, relevant, and child friendly.
Job Responsibilities:-
- Ideating, planning, and writing creative content for children aged 5–10
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Job Requirements:-
- 1+ years of experience in content Writing/Creative Content Writing for FTE or as a contractual resource.
- Proficient in the English language.
- Excellent knowledge and interest in writing creative content.
- Adept with Google Suite.
- Understanding of child development and children-related trends.
Educational Requirements:-
- Master's or Bachelor's degree in English literature mass communication
OR
- Equivalent degrees to B.A. or B.M.M. are also eligible.
As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications
- Bachelor’s degree in relevant technical field
- 1-3 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
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3. Assisting the marketing team in developing content for advertising campaigns
4. Proofreading content for errors and inconsistencies
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6. Conducting keyword research and using SEO best practices to increase traffic to the company website
7. Creating compelling headlines and body copy that will capture the attention of the target audience
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- 10 years of experience in preparing, reviewing, revising, and maintaining technical documents.
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- Excellent in written and communication skills in English.
- Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
- Experience in performing independent research to understand a product and the needs of customers and stakeholders.
- Experience in using tools like Microsoft Office.
- Experience writing/editing troubleshooting, procedural, and reference information.
- Understands software terminology and has basic knowledge of working with software development teams.
- Experience working in an agile environment.
- Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment
Love to write?
SoftwareSuggest & CallHippo requires language geeks who can write attractive tech content. The only qualification is the command over language and if you are experienced than it is the cherry on the top!
You can work from your location.
Experience:- 3Years+
Should Possess following skills:
- Excellent verbal and written communication skills
- Understanding of web publishing requirements
- Expertise in social media platforms
- Ability to write, rephrase and modify unique contents
Should be good at:
- Writing web content for website/ portals from scratch
- Editing and proofreading content once is written
- Writing, editing and proofreading copy for client projects based on material supplied by them.
- Research and Conceptualization.
*Must Have Experience in IT service (web development) based industry*
Responsibilities:
- Research industry-related topics
- Write clear marketing copy to promote our services
- Prepare well-structured drafts using Content Management Systems
- Proofread and edit blog posts before publication
- Submit work to editors for input and approval
- Coordinate with marketing and design teams to illustrate articles
- Conduct simple keyword research and use SEO guidelines to increase web traffic
- Promote content on social media
- Identify customers’ needs and gaps in our content and recommend new topics
- Ensure all-around consistency (style, fonts, images and tone)
- Update website content as needed
Requirements
- Proven 2-4 years’ work experience as a Content Writer, Copywriter or similar role
- Experience doing research using multiple sources
- Familiarity with web publications
- Excellent writing and editing skills in English
- Hands-on experience with Content Management Systems (e.g. WordPress)
- Ability to meet deadlines
- Graduation / Masters in Marketing, English, Journalism or related field
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