Proposal coordinator

At Ungrammary, we’re looking for a UX/UI Design Intern who’s passionate about solving problems through design, hungry to learn, and ready to dive into live projects from day one.

This 6-month hands-on internship is crafted for design graduates or early-career professionals who want to level up their skills by working alongside experienced designers (including IIT alumni) on real-world projects.

🌟 What You’ll Work On:

• Contribute to user research, wireframing, prototyping, and visual design.
• Translate user needs and business goals into seamless, intuitive digital interfaces.
• Participate in design critiques, team brainstorming, and client discussions.
• Create responsive, pixel-perfect UI using Figma and follow best practices in Material Design.
• Get feedback, iterate, and push your creative limits every day.

Who Should Apply:

• Recent graduates or self-taught designers ready to start a career in UX/UI (Note: Not for academic projects or college credit).
• Individuals looking to transition into a full-time role through a fast-paced learning experience.
• A strong portfolio showcasing UX/UI projects (personal or client-based).
• Proficiency in Figma and familiarity with Google Material Design guidelines.
• Solid understanding of typography, interaction design, and layout principles.
• Excellent communication and collaboration skills — both written and verbal.
• A curious mindset, strong attention to detail, and willingness to receive and act on feedback.
• Passionate about solving real-world problems through design.
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🎁 What We Offer:

• Opportunity to work with some of the best design mentors — including IIT alumni and senior UX strategists.
• A clear pathway to a full-time design role (based on performance and fit).
• Exposure to high-impact client work across industries like fintech, healthcare, SaaS, and consumer tech.
• Creative freedom, structured feedback, and real growth opportunities.
• A collaborative culture that values design thinking, innovation, and learning.

🎯 Why Ungrammary?

At Ungrammary, we go beyond just designing screens — we craft functional, scalable, and emotionally resonant digital experiences that solve real-world problems.

We are ranked among the Top 20 Global UX Agencies and are trusted by leading brands such as:

Adobe, Kotak Mahindra Bank, Adani Capital, AU Small Finance Bank, VMware, Fosil, and many more.

What sets us apart:

• A deep focus on design thinking, behavioral science, and user research.
• The opportunity to work across diverse industries like fintech, healthcare, e-commerce, SaaS, and enterprise software.
• A fast-paced yet thoughtful environment that encourages experimentation, innovation, and collaboration.

If you’re excited to solve meaningful problems, grow with a talented team, and build products used by millions of users, Ungrammary is the place for you.

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Description:

Responsibilities

Strategy & Planning

• The NOC Managers/ Product support Engineers' primary responsibility is to plan, organize, and manage staff and overall operations to ensure stability of customer's infrastructure.
• Provides overall expertise with all network operations functions.
• Ability to define, implement and enforce configuration management and change management policies and practices.

Acquisition & Deployment

• Handle escalations and manage support from different levels.
• Ensure adherence of operational metrics.
• Hire, develop, and retain highly responsive and customer focused engineers to ensure the effective operation of the department
• Manage tools, systems and procedures to ensure dynamic management of issues and customer management.
• Ensures all members of assigned technical teams are effective and fully utilized in order to provide high resource utilization.
• Evaluates technical skills of the team and ensures there is an appropriate level of expertise.
• Provide procedural training to staff.
• Perform performance objectives and performance reviews with all team members.

Operational Management

• The NOC Manager will include hands-on technical support work related to the overall health and maintenance of customer environments.
• This position will perform tier-2 and 3 escalation support and act as the point of contact in the NOC for all inquiries from other departments.
• The NOC Manager will manage all related partner operational expectations.
• Ensure continual process improvement within the NOC including but not limited to automation of NOC tasks and reporting, implementation of enterprise-wide monitoring initiatives, and routine administration tasks.
• Identify areas for process and efficiency improvement within the NOC; recommend prioritized enhancements and oversee implementation
• Ensure that reports are accurate and delivered on time.

Experience:

• More than 3-6 years' experience in Microsoft product build and support experience with a high availability 24x7 including:
• Expert knowledge of (SCCM) System Center configuration Manager 2012.
• MS Server 2003 / 2008 Server Admin / Virtualization - MCSE / MCITP
• VMware 410 VSphere Administrator - VCP410 Certified
• Expert knowledge of Virtualization using VMware,MCITP
• Good knowledge of Active Directory, DHCP, DNS, Clustering, Load Balancing, Anti-virus, backup procedures, Group policy, Disaster recovery
• and High availability using industry standards.
• Ability to work independently as well as in a team environment.
• Network services experience is desired.
• ITIL V3 Foundation Certification preferred

Location: Chennai

Name - http://www.savvologygames.com">Savvology Games

Location - WeWork, Spectrum Towers, Malad, Mumbai

About Savvology - There is a lot of luck involved in most of the mainstream real-money games (Poker, Fantasy, Ludo, Rummy) which makes it hard to win anything. We want to create pure skill-based strategy games (no luck factor), where you can control your outcome better. What’s more, more than 50% of the players win! We make use of Game Theory (the science of decision-making) to come up with games that are so simple that even a 5-year-old can play. Our vision is to encourage people to make better decisions through gamification.

Job Brief

We are looking for an experienced and self-driven Backend Developer to join our young team. You will be responsible for all the server-side logic of our games, ensuring a smooth, glitch-free gaming experience. You have to minimize downtime, crashes, and other bugs and capture & store data correctly for further analytics. You will be working alongside a dynamic team of IITian founders, engineers, designers, and marketers, so there is a lot of scope for learning and growth. 

We’re a young, passionate team looking to make a dent in the gaming space. We work hard, but we party harder (beer/pizza every Friday night). If you love challenges, playing games, and building innovative products from scratch, we’d like to meet you.

Responsibilities

• Build robust backend systems that do not break down.
• Write clean and reusable code for future use and ease of understanding
• Collaborate with front-end developers to integrate user-facing elements with server-side logic
• Give inputs on how to develop new features in the most cost and effort-economical way
• Implementation of security standards, data protection, and privacy protocols
• We want to be a data-driven company. Gather data (events, clicks, behaviors) to facilitate analytics by the Product and Marketing teams
• Create dashboards where all key metrics and data is visible at a glance
• Implement and maintain an SEO-friendly website

Skills

• 3+ years of proven work experience as a Full-Stack / Back-end developer
• 2+ years of NodeJS experience
• 1+ years of ReactJS experience
• Proficient in MySQL and database design and schemas
• Familiarity with ELK stack. Hands-on project experience will be preferred.
• Website development. Should be well-versed in HTML / CSS / Javascript
• Ability to understand business requirements and translate them into technical requirements

Requirements

• Should be a team player and have a problem-solving attitude.
• Should show initiative and be opinionated. We don’t want a yes-man. [MUST] 
• Computer Science or a relevant degree from a reputed university is a plus but NOT mandatory
• Brownie points if you’ve worked on / developed a mobile game before

What you can expect at Savvology Games

• A cool work atmosphere complete with flexible working hours, unlimited coffee, fruit water, games (Foosball, Table Tennis, Pool, Carrom, Board Games, Cards…). Time will fly.
• A hockey-stick trajectory for growth professionally
• Fun people who you’ll want to hang out with after office hours too :)
• Lots of treats - Did we mention beer/pizza every Friday?

Responsibilities: 

• Develop backend systems for our first product
• Build reliable, secure and performant backend systems
• Drive test coverage and continuous delivery automation within the team
• Mentor and provide feedback to teammates

Requirements:

• 5+ years of software development experience
• Strong computer science fundamentals
• Deep and wide knowledge of Java ecosystem
• Can write code that is readable, maintainable, secure and performant
• Know the importance of tests and how to approach writing different types of tests
• Good intuition for REST API design
• Deep understanding of relational databases, transactions, entity-relationship modeling
• Comfortable writing highly concurrent systems
• Experienced in using profilers, tuning garbage collection, optimizing SQL queries

Bonus:

• Understanding of domain-driven design concepts like ubiquitous language, bounded contexts, aggregates and domain events
• Know how to use test driven development as a design tool
• Good intuition for the principles underlying object-orientation, particularly encapsulation
• Understand the importance of immutability and of reducing the state-space of objects
• Know how to refactor large codebases safely
• Seek to identify key underlying ideas and use those as building blocks before reaching for shiny new tools

• Obtains client information from online databases.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information; confirming pricing.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes sales and organization mission by completing related results as needed.
• Skills and Qualifications:
• Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

Product Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Product Manager

Experienced Product Manager to own product lines in the B2B2C space and work in tandem with the other products that we have, all of which derive intelligence from the underlying AI/ML services as well as a SaaS ready platform that we have built. You will use data to guide your decisions and develop solutions to make analysis easier for teams. You will develop a hypothesis, conduct in depth user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

Data Driven – Build different metrics to evaluate the product performance.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes as well as through the eyes of the Sales guys in the organization

 A collaboration champion – I work closely with my colleagues to ensure alignment and champion the    sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers. I also have a willingness to unlearn where needed.

Continuous improvement focused– I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement, and I am able to re-pivot fast.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Technologically curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Habitual Experimenter  – I learn by running experiments on a very frequent basis, with a framework to learn from these experiments and absorb the learnings into product management.

Responsibilities:

• Define the product roadmap and ensure its execution through cross-functional and cross-platform collaboration
• Work closely with horizontal product managers and align the product roadmap within the broader product framework.
• Closely monitor & analyze the product metrics and present related hypotheses to help make data-driven decisions.
• Work closely with engineering platforms to create data flow pipelines that aggregate the relevant data and present a holistic view of product performance.
• Work with the MIS & Reporting team to create relevant dashboards that provide transparency across the board

Role Skills:

• 2+ years in software product management, post MBA, with a consistent record of timely and quality delivery of products.
• Experience with Agile Project Management tools like JIRA.
• Familiarity with Wireframing tools like Adobe XD, Maze, so that the interactions with the UX Designer can be efficient
• High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
• Ability to juggle several initiatives and shift priorities as needed
• Exceptional communication skills (verbal and written communication) with a knack for storytelling connecting the story to the underlying quant
• Data Driven with proficiency on data querying and analysis. Experience with tools like Analytics tools (i.e. Google Analytics ), SQL, Excel, Tableau, etc. is preferred.
• Experience in one or more of the following is a plus: SaaS, Marketing Automation, Data Analytics etc.
• MBA/equivalent courses from Tier -I institutes.