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About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility
JavaTECHNICAL MANAGER
Department: Product Engineering Location: Noida/Chennai
Experience: 12+ years with 2+ years in a similar role
Job Summary:
We are looking for an inspiring leader to lead a dynamic R&D team with a strong “Product & Customer” spirit. As an Engineering Manager, you will be responsible for the entire process, from design and specification to code quality, process integration and delivery performance
Key Responsibilities:
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Collaborate closely with Product Management teams to design and develop business modules.
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As a manager, coordinate a diverse team and ensure collaboration between different departments. Empathetic and fair yet demanding management with particular attention to operational excellence.
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Actively participate in resolving technical issues and challenges that the team encounters during development and escalated client implementation and production issues
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Anticipate technical challenges and work to address them proactively to minimize disruptions to the development process. Guides the team in making architectural choices
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Promote and advocate for best practices in software development, including coding standards, testing practices, and documentation.
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Make informed decisions on technical trade-offs and communicate those decisions to the team and stakeholders.
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Be on top of critical client/ implementation issues and keep stakeholders informed.
PROFILE
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Good proficiency overlaps with technologies like: Java17, Spring, SpringMVC, RESTful web services, Hibernate, RDBMS, Spring Security, Ansible, Docker, Kubernetes, JMeter, Angular.
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Strong experience in development tools, CI/CD pipelines. Extensive experience with Agile.
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Deep understanding of cloud technologies on at least one of the cloud platforms AWS, Azure or Google Cloud
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Strong communicator with ability to collaborate cross-functionally, build relationships, and achieve broader organizational goals.
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Proven leadership skills
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Product development experience preferred. Fintech or lending domain experience is a plus.
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Engineering degree or equivalent.
.NET
AngularJS (1.x)
Angular (2+)
JavascriptJob Responsibilities
- .Net framework
- C#
- SQL Server
- HTML
- CSS
- jQuery
- Javascript
- API web integration
- Mobile Application experience will be an added advantage
Required Candidate Profile
- Candidate needs to have good communication skills
- Ready to learn new technologies
- Candidates need to have good analytics skills
- Problem-solving skills
- Effectively communicate with team members
Perks and Benefits
- Day Shift
- Saturdays WFH
- Provident Fund
- Health Insurance
- Employee engagement activities
Data Science
Machine Learning (ML)About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction
Roles and Responsibilities :
- Speech Recognition model development across multiple languages.
- Solve critical real-world scenarios - Noisy channel ASR performance, Multi speaker detection, etc.
- Implement and deliver PoC's /UATs products on the Rezo platform.
- Responsible for product performance, robustness and reliability.
Requirements:
- 2+ years Experience with Bachelors's/Master degree with a focus on CS, Machine Learning, and Signal Processing.
- Strong knowledge of various ML concepts/algorithms and hands-on experience in relevant projects.
- Experience in machine learning platforms such as TensorFlow, and Pytorch and solid programming development skills (Python, C, C++ etc).
- Ability to learn new tools, languages and frameworks quickly.
- Familiarity with databases, data transformation techniques, and ability to work with unstructured data like OCR/ speech/text data.
- Previous experience with working in Conversational AI is a plus.
- Git portfolios will be helpful.
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/">www.rezo.ai
JOB DESCRIPTION - Centre sales
We take pride in letting you know that you are interviewing with the world's largest Edtech Company and the reason for our exceptional growth lies in the DNA that we have. A true Byjuite defines his/her own limits in terms of efforts and rewards. There is no bar on the amount of incentive you can earn. Average incentive earned by a BDA in the system is around 30k monthly but our best associates make even 70-80k of incentive every month apart from their fixed salary. On an average, a performing associate gets his 1st opportunity in 1.5-2 years to become a manager and head a team of 20 people. And we have seen the best of the associates can even become a manager even before completing a year.
If you are selected to join us as an applicant trainee please find below the expectations from our end.
ATP is an Applicant Training Program where selected applicants will be a part of a 6 weeks training program and on successful completion of this training program, applicants will be given an opportunity to join us as a Business Development Associate with BYJUs.
The 6 weeks of ATP is divided into 2 phases, 2 weeks of Class Room Training(CRT) and 4 weeks of On the Job Training(OJT).
PHASE 1 : Classroom Training (CRT)
The 1st 2 weeks of the CRT Phase will be conducted in the training location where we will cover the theoretical aspect of BYJU’S sales process.
You will be involved in various activities during this phase which will be rigorously evaluated by the end of 2 weeks of the CRT program.
Only the candidates who satisfactorily complete the CRT phase will be given an opportunity to start with the next phase of the training program.
PHASE 2 : On-the-Job Training (OJT)
The 2nd stage (OJT Phase) starts from the 3rd week of training for candidates who have successfully cleared the 1st phase.
Candidates will be expected to generate revenue by implementing the theoretical knowledge acquired during the first phase into practice during the final 4 weeks of the OJT phase.
Following the completion of the ATP, all input and output numbers will be closely monitored and reviewed to evaluate your eligibility to apply for the Business Development Associate (BDA) position at BYJU'S.
Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). There will be additional performance incentives that will be applicable during the training program.
The entire role will be for 6 days a week(Tuesday would be an off). The assessment parameters will include performance metrics, process adherence, behavioral aspects, quality audits, and feedback from the manager/ trainer and HR Team. Upon successfully passing the training program, you become eligible to be offered the role of BDA - Centre Sales (at 8.5 LPA(5.5 fixed + 3 variable). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA
STIPEND (ATP): INR 16600 (stipend) fixed pay for the complete training program (4 weeks) Please note, The compensation would be adjusted on a pro-rata basis based on the number of days you are active in the training program.
CTC (BDA - post qualification after training): INR 7,50,000 - 8,50,000 (4.5 lakh - 5 .5 lakh fixed pay + 3 lakh performance pay) for Centre Sales *T&C (Package differs from city to city)
Hiring for PAN INDIA locations
With the ever-growing demand for healthcare services among the ever-increasing population, our client acts as a diagnostic laboratory providing various services such as routine testing, pathology services, radiology and genomic testing. They even provide various healthcare packages such as full body packages, fever packages, heart packages, etc.
Headquartered in Noida, our client works as a technology empowered, well-equipped and advanced testing lab, built in line with the globally recognized standards. They have their home sample-collection service in, approx., 120+ cities with 30+ laboratories and 700+ walk-in wellness & collection centres across India.
Our client aims for the accessibility of health tests to all Indians through a combination of well-equipped labs, technology and strong radiology network. They are backed by tier 1 VCs and have raised more than $60 million in funding this year.
As a Business Development Manager, you will be responsible for dealing and building strategic partnerships with corporates/ PSU and thus contributing towards business development.
What you will do:
- Creating and managing new and follow-up accounts by mapping, engaging into corporates/ PSUs and focussing on business development
- Meeting the senior leadership management team of public sector units to understand their professional requirements
- Maintaining the highest client retention percentage year on year
- Managing the entire sales cycle of a new corporate/ PSU client from lead qualification to invoicing and maintaining a healthy lead to closure ratio
- Ensuring that the given sales target is achieved/ exceeded and thus contributing towards the business growth
- Being updated with the latest changes and product/ service development in the business as well as the current requirements and trends in the market/ industry
- Educating, updating, promoting, pitching and also clarifying any queries/ concerns of the clients with regards to the products/ services
- Handling and solving client escalations, if any, in a professional manner and also efficiently on-time
- Maintaining long-term and professional relationships with the existing as well as new clients
- Handling and managing all the operational/ documentation processes involved throughout the BD cycle. Also, ensuring compliance of related rules, laws & regulations while doing so
- Maintaining an updated and accurate record of all the account-related data and reporting the same to the management in regular intervals
- Working in coordination with various stakeholders such as internal teams and external clients
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant work experience of 4 plus years in Business Development is required. Experience in dealing with corporate sales/ PSUs is a must
- Previous work experience in healthcare, diagnostic, dealing with TPAs, healthcare policy is highly preferred
- Outstanding communication and professional networking skills
- Excellent presentation, negotiation and interpersonal skills are required
Working Days -: Monday - Saturday
Responsibilities:
Sourcing & screening the CVs from Portal.
Conduct a Telephonic Interviews.
Coordinate with the candidates at the time of interview.
Lined up the candidates for final round interview with Head HR
Responsible for end-to-end recruitment services.
Sourcing, screening, validating candidates as per client specification.
Deliver the revenue goals as planned for the business unit.
Front end our engagement with clients and play an active role in the growth of accounts.
Line up the candidates for the personal interviews, preparing & maintaining the database.
Follow-up with the client as well as candidates till their joining.
Work within the quality parameters defined.
Desired Candidate Profile:
Candidate must be having at least 1-5 years of experience in recruitment.
Should be energetic & be keen on interacting with people.
Must be able to work on MS Office.
Good communication skills and effective convincing capabilities.
Must be confident and smart.
Fresher with good communication skills can also apply.
Javascript
NodeJS (Node.js)Desired Profile:
- Strong analytical skills -ability to turn business requirements into technical concepts and code
- Minimum 3 years experience in NodeJS(at least 3 projects with minimum 1 project as the sole lead developer)
- Deep knowledge of Javascript and Typescript (at least 2 years)
- Should have experiences with NestJS
- Experience with SCRUM/Agile Development
- At least worked in one microservice/cloud project
- Familiar with designing and implementing a CI/CD process (Azure DevOps plus)
- Testing and Documenting should be the day to day practice
- Experience with Azure & Serverless functions is a plus
- Experience with Monorepositories and Nx is a plus
Python
Django
JavaJavascript
Go Programming (Golang)
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