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About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility
Job description:
- Hands on skills in Java programming languages
- Experience of testing of Cloud Native applications with exposure of Kafka.
- Understanding the concepts of K8, Caching, Rest / GRPC and Observability
- Experience with good programming or scripting practices and tools: code review, ADO/Jenkin etc
- Apply expertise in Java, API Testing, Cucumber or other test frameworks to design, develop and maintain automation test suites.
- Intimate familiarity with QA concepts: white-/black-/grey-box testing, acceptance/regression test, system integration test, performance/stress test, and security tests
Job Summary:-
We offer Digital Marketing Services which include SEO, PPC, Content + Social Media Marketing, Email Marketing & Creative + Apps. We believe in building best digital presence for our Clients
Job Responsibilities:-
- Set and implement social media optimized campaign
- Setting up of various social media channels and maintaining brand consistency.
- Prepare engaging text, image (info graphic) and video content for social media accounts.
- Respond to comments and customer queries in a timely manner.
- Monitor and report on feedback and online reviews.
Skills Required:-
- Good Communication Skills
- Minimum 1 to 3 years experience in – SMO
- Passion for social media and internet marketing industries
- Knowledge of SEO OFF – page is a MUS
Position Description:
Our Market Research firm needs an experienced Inside Sales Specialist to join our team. The incumbent will work with our Sales team to reach out to business stakeholders over email, phone and other platforms. We are looking for a smart-working dedicated individual to join our team.
Responsibilities:
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further
- development and closure
- Close sales and achieve quarterly quotas
- Research accounts, identify key players and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals
- Perform effective online demos to prospects
- Document all pertinent customer information and conversations in HubSpot
Requirements:
- Bachelor's degree
- Proven inside sales experience in a SaaS preferably in market research company
- Proficient in using MS Office
- Excellent interpersonal and communication skills
- Ability to perform under pressure in fast paced start-up environment
Duties of an SEO Content Writer
- Write long-form articles on a variety of crypto-relevant topics that keep our community well-informed and knowledgeable on anything crypto.
- Work with a team of copywriters, editors, and designers to create impactful and on-trend content for the crypto community.
- Perform competitor's content analysis to make sure we do not miss any opportunities.
- Keep abreast with the latest crypto and industry trends, consistently contributing fresh ideas to content creation.
- Manage content calendar and continually optimize content (including blog & academy articles, FAQ articles, and Crypto education but not limited) to drive traffic, engagement and brand promotion.
- Optimize content considering SEO and Google Analytics.
WHO CAN APPLY
- Excellent creative writing ability, proven with available examples
- Intricate knowledge of Defi, blockchain, and cryptocurrencies
- Knowledgeable in SEO and popular CMS (WordPress)
- We're looking for someone who can cut through the noise and write with authority, context and wit.
- Clear, concise and unambiguous writing style (Has a good understanding of what makes content great, can prepare, rewrite and edit copy to improve readability)
- Is a Grammar Nazi, has proofreading skills
- Ability to use analytics tools. Preferably knowledgeable on Google Analytics, SEMrush, ahrefs, Google trends, buzz sumo or other SEO tools (From traffic numbers to conversion rates, you understand how to measure the performance of Content )
About CoinGape:
Coingape has emerged as a trusted news source for Cryptocurrency and blockchain. CoinGape comprises an experienced team of native content writers and editors working round the clock to cover news globally and present news as a fact rather than an opinion.
- CoinGape comes in the top 10 crypto news media: https://www.similarweb.com/site/coingape.com/
- We have more than 2 Million highly engaged users monthly.
- Our news can be found on almost all of the financial news aggregators and apps, including TradingView, NewsNow, Crypto News app, CoinGecko and coinmarketcap.
- Our content is often quoted by large media outlets and such influencers as Peter Brandt, Thomas Lee, Peter Schiff, Dan Tapiero, Robert Kiyosaki, John Bollinger, Cameron and Tyler Winklevoss, John McAfee and Max Keiser.
Site: https://coingape.com
- Handling customer queries on Web Chat, E-mails and Social Media
- Educate current and potential customers with product and service information
- Maintain accurate customer records
- Identify and escalate priority issues to the Team Leader and Ops Team
- Actively participate in team meetings
- Handle all queries in a polite, professional manner
- Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution.
- Educate customers on services and processes.
- Escalate any issues to the Team Leader.
- Achieve agreed KPIs and Objectives.
- Adhere strictly to shift schedules.
- Adhere to laid down internal policies, procedures and processes.
- Work collaboratively with the team.
- Candidates from voice/non- voice both will be fine.
Experience with the SAAS model will be an added advantage.Ecommerce background will be an added advantage.Communication skills should be good in verbal and written communication.
• Expertise in Developing, Managing and implementing core features in Automation Framework using Selenium& TestNG.
• Work closely with the Developers and Engineers to achieve a high level of code coverage
• You create the necessary automation library and framework.
• Provide technical guidance and mentorship to a team
Desired Skills:
• Experience with Java coding and OOPs knowledge is must
• Must have good knowledge in Data structures & algorithm
• Expertise with tools like Selenium, TestNG or Appium or Robotium
• Should have worked on API Testing (Postman / Charles)
• Knowledge of any database & Unix environment is added advantage
• Proven track record in a high-speed product development environment

1) Conceptualizing creative ideas with the company.
2) Testing and improving the design of the website.
3) Establishing design guidelines, standards, and best practices.
4) Maintaining the appearance of websites by enforcing content standards.
5) Designing visual imagery for websites and ensuring that they are in line with branding for clients.
6) Communicating design ideas using user flows, process flows, site maps, and wireframes.
7) Incorporating functionalities and features into websites.
8) Designing sample pages including colors and fonts.
Web Designer Requirements:
1) Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
2) Proficiency in front-end development web programming languages such as HTML, Bootstrap, CSS, jQuery, and JavaScript.
3) Good understanding of search engine optimization principles.
4) Proficient understanding of cross-browser compatibility issues.
5) Excellent visual design skills.
6) Candidate must have 3+ Years of exp in web design in E-commerce.
7) Creative and open to new ideas.
Required Arrangements
1) Candidate must have their Laptop, PC, and Wi-Fi.
2) The candidate must be from Delhi NCR only.
3) Interviews will be taking place in Office - New Delhi, Connaught Place.
4) It will be the Freelancing role for which will be work from home but for a meeting, the candidate needs to come in the office.
Any Technical Graduate related to Computer / IT. BCA / MCA, BSC IT / MSC IT, BE / B. Tech, 3 year Computer Diploma / DCA after 12th , Computer science Grads / PG, Bachelor in Computer management, PGD ISM. GNIIT etc. / CCNA certified.
Non-Technical Graduates / mechanical / electrical / civil engineers are not eligible.
Skill set
Minimum 6 months from in a networking troubleshooting process.
Certification on networking concepts will be preferred / desired but not mandate.
Handling Internet Troubleshooting Issues relevant to Computers, Application, Basic Networking, LAN, WAN Technologies.
Basics understanding of Hardware and Software.
Should possess good English verbal skills
Should know basics of computer and knowledge of MS Office (Word, Excel, PowerPoint) and latest operating systems
Typing 25 WPM and 80% accuracy.
Should be ok with Night Shifts and Willing to work from Office – Transport boundary attached.
Job Responsibility
L1 Network Tech Support –Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices. Acquiring knowledge about the newly released products and recent updates.
Willing to provide resolution in the first interaction with the customer.
Excellent Customer Service Skill Set by providing a friendly environment, which includes greeting and acknowledging every customer.
Interview
RMG Screening
VnA Round – Versant 57-58 quality
Tech Test & Typing Test
OPS Round.
Transport Boundary
Hiring zone list AttachedOther important things
- Joining location Noida and it is Work from Office only (no work from home).
- Candidate should have got at least 1 shot of covid vaccination.
- Candidate should be as per transport boundary only. People in no hiring zone to relocate in hiring zone first.
- Candidate should be ok with 24*7 and no planned leave in next 3 months
- 2 week off split.
- Prior exp in chat int. Ecomm is mandatory.



Responsibilities:
- Write well designed, testable, scalable and efficient code and oversee assigned programs (e.g. conduct code review) and provide guidance to team members
- Apply design principles to ensure code modularity and error handling at appropriate levels
- Communicate software requirements to development teams
- Evaluate and select appropriate software or hardware and suggest integration methods
- Address technical concerns, ideas and suggestions and provide technological solution to it
- Monitor systems to ensure they meet both user needs and business goals
- Design the overall structure of the platform and oversee programs to ensure the proper implementation of the architecture
Desired Skills and Experience
- 2-7years of relevant experience in an online start-up with a record of substantial achievements
in the specific role
- Strong programming foundation in PHP, MySQL, Oops Concepts and can develop core PHP based applications
- Must have worked on MVC frameworks – Laravel, CodeIgniter, Cake PHP or Zend.
- Experience with JavaScript and jQuery for producing AJAX applications.
- HTML5, CSS3, XML knowledge is mandatory
- Ability to make modifications to the systems with little or no interruption of service
- Solid exposure to API integrations and familiar with various design & architectural patterns
- Understanding fundamental design principles behind a scalable application
- Ability to thrive in a fast-paced, deadline-driven environment