Data Analyst

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Job Description:      

Min 2 to 4 Years of experience in C# and ASP.NET, Web application development.

Knowledge about cloud programming or migration to cloud is preferred.

 Mandatory skills:

• Proficient in Web Application development using ASP.NET, C# with .Net version 4.0/ 4.5.
• Experience with SQL Server or any other equivalent Database and know how to build efficient queries.
• Strong knowledge on jQuery, AJAX, JavaScript, HTML5, CSS3 and Bootstrap.
• Experience in debugging in multiple browsers.
• Strong understanding of object-oriented programming.
• Clear understanding of SVN or an equivalent VCS.
• Familiar with IIS and deploying code to Web Server.
• Should have excellent analytical and communication skills.

 Responsibilities:

• Good hands on designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
• Translate use cases into functional applications
• Design, build, and maintain efficient, reusable, and reliable C# code
• Ensure the best possible performance, quality, and responsiveness of applications
• Help maintain code quality
• Able to work well in a team setting

 Academic Qualifications Required:

•  B.E. / B.Tech. /MSC in Computer Science or IT.

 Qualifications

M.C.A

B Tech

If interested please apply on ( https://candidate.hirezy.ai/job/12ORRzQ)

Responsibilities:

• Participate in the development and support of the .NET applications across diverse technology stacks.
• Independently maintain, troubleshoot, and enhance legacy .NET applications
• Build and Enhance applications using Latest .NET Technologies using Microservices architecture
• Deploy application fixes using Devops pipeline using GitHub actions and other CI tools
• Investigate and fix bugs, optimize performance, and ensure system reliability.
• Implement enhancements to meet customer needs while maintaining backward compatibility.
• Support data migration and customer transition to a cloud-based product.
• Collaborate with product, support, and operations teams to ensure a stable and effective product experience.
• Provide long-term technical support and modernization recommendations where appropriate.

Skills Required

• Proven experience working with legacy and Modern.NET applications (C# .NET, ASP.NET, Web Services, Microservices, Entity Framework, XML, Json).
• Hands-on experience with .NET, JavaScript, HTML5 and Angular is Mandatory.
• Comfortable working with older codebases and understanding existing system logic.
• Experience with SQL Server (stored procedures, optimization, and maintenance).
• Willingness to focus on support, maintenance, and incremental improvements rather than greenfield development.
• Strong problem-solving skills and a practical approach to software maintenance.
• Strong debugging skills and the ability to diagnose and resolve production issues efficiently.
• Prior experience with enterprise or long-standing software products is a plus.
• Must be detail-oriented, patient, and committed to long-term product stability.
• Experience with upgrading legacy applications to adhere to modern, up-to-date development standards is a bonus

Flexible to work in EST or Pacific Time Zone

• 2+ years of experience in customer support, preferably within the cryptocurrency or fintech industry.
• Strong communication skills (both verbal and written) with a customer-first approach.
• Ability to troubleshoot and resolve issues efficiently and professionally.
• Proficiency in using support software, CRM tools, and ticketing systems.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in rotational night shifts as required.

Position/Title: Senior - Talent Acquisition

Department: Human Resources

Employment Type: Full-time

Location: Mumbai

Shifts (if any): 10:00 AM - 7:00 PM (candidate should be flexible to work as per business requirement)

Experience: 5-10 years

This position is on 3rd party payroll.

About Aeries:

Aeries is a global services company providing technology, business Founded in 2012, Aeries Technology is a Nasdaq listed global professional services and consulting partner, headquartered in Mumbai, India, with centers in the USA, Mexico, Singapore, and Dubai. We provide mid-size technology companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW India, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

For more information, log on to http://www.aeriestechnology.com 

Key Responsibilities:

1.      Non and IT Recruitment Strategy:

·  Develop a specialized recruitment strategy to attract top talent in the Non IT and IT sectors.

·  Stay updated on the latest IT and NON IT  developments to anticipate hiring needs.

2.       Candidate Sourcing and Engagement:

·  Identify potential candidates through various channels including job portals, networking events, and referrals.

·  Engage potential candidates with an understanding of technical requirements such as SAP, Oracle, cloud technologies, programming languages, and more.

3.       Stakeholder Collaboration:

·  Work closely with IT and Non IT department heads to define precise hiring needs and specifications.

4.       Candidate Assessment:

·  Conduct preliminary screening and technical assessments, ensuring candidates meet the technical and cultural fit for roles.

·  Coordinate technical tests and interviews with the respective teams.

5.       Market Intelligence:

·  Stay informed about market trends, competitive salaries, and benefits to attract and retain the best talent in the ERP and IT sectors.

6.       Process and Metrics Management:

·  Continually refine recruitment processes to enhance efficiency and effectiveness.

7.       Candidate Experience:

·  Ensure a seamless experience for candidates from the initial approach through the onboarding process.

·  Address any specific concerns related to ERP and IT roles.

Desired Minimum Qualification:

·  Bachelor’s degree

·  A minimum of [5 to 10] years of experience in talent acquisition with a focus on Non-IT and IT roles

·  IT technologies.

·  Proven track record in hiring for technical roles.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Nvizion Solutions is looking for the position of Site Reliability Engineer.

If interested, kindly share your resume along with contact details.

Title: Site Reliability Engineer

No. of job openings: 2

Location:Gurgaon/ Hyderabad/ Bengaluru/ Mumbai/Chennai ( Remote location)

Remuneration:Best in the Industry

·      Experience required: 2 to 4 yrs in the industry

·      Ensuring overall System's reliability

·      Add automation and alerting in the system

·      Providing Troubleshooting support

·      Cross team communications. Working closely with Product team and Customer success team.

·      Proactive support - to ensures the system is back to the healthy state

·      R&D for new tools/technologies to support product and support team

·      Good verbal/written communication to connect with the client.

·      Good team player with a zeal to learn new technologies.

·      The candidate will be part of the team responsible for 24X7 monitoring of distributed global platform.

• Linux Scripting
• CI/CD knowledge (Jenkins/ BitBucket Pipelie /GitOps)
• Version Control
• Cloud platform knowledge (GCP/AWS/Azure/Digital Ocean)
• Docker, Kubernetes

Reporting to the founder, you will be expected to develop, deploy and oversee the execution of the tech strategy, product road-map and operations to ensure alignment with our businesses goals as we grow and scale. You will play a key part in the organisation's success, taking the current MVP and developing it further to move the company through to early stage funding and into profit.

Quesst's is built using React.js [Frontend], Node.js [Backend], PostgreSQL [DB], Amazon EC2 [Application Hosting], Amazon S3 [Media Storage Service], and Amazon SES [Email Sending Service]. You will be responsible for implementing full-stack features and collaborate with other team members to plan each sprint. You’ll be working across the entire system architecture and be responsible for designing, implementing and maintaining restful APIs, micro-services and databases.