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About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility


Looking for a candidate who can join us immediately and would like to hire a individual contributor and also can adapt as a team-player.
What we are looking for:
- Hands-on experience with key development technologies including Java, J2E, Springboot, React, HTML/CSS/Javascript. Others such as Python, Angular would be beneficial.
- Knowledge of databases, integration architectures/patterns and data modelling essential.
- API best practices, application servers, cloud services (especially AWS) and code quality/secure development all essential. Generative AI knowledge is a must.
- Experience of DevOps, CI/CD and source control tools and best practices required.
- Able to work collaboratively to create POCs and provide technical recommendations for solutions to problems with supporting evidence.
- Excellent written and verbal communication skills needed to effectively collaborate with cross functional teams.
- Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects with the Ability to balance business priorities with technical requirements and manage multiple tasks under tight deadlines.
Responsibilities:
- Be a strong individual contributor in all aspects of software development lifecycle following agile methodologies (Analyze, design, develop, test, debug, and deploy phases of development projects) to deliver high quality solutions that meet business requirements.
- Experience in working with multiple application environments, and support business continuity across multiple geographic regions inclusive of Implementing DevOps culture, and use of tools to ensure Continuous Integration and Continuous Delivery for application deployment and adhering to S&P security requirements for vulnerability remediation.
- Perform reviews and integration testing to assure code quality and security standards are met.
- Support the user base, assisting with tracking down issues and analyzing feedback to identify product improvements; Gather information and feedback from end users to understand and develop project requirements.
- Understand and commit to the culture of S&P Global: the vision, purpose, and values of the organization.


**Candidates from Dehradun or nearby locations are preferred**
Notice period: Immediate to 30 days
About the Job:-
The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have the ability to test code in order to maintain high-quality code.
➜ Responsibilities:-
1. Design, code, test and manage various applications
2. Collaborate with the engineering team and product team to establish the best products
3. Follow outlined standards of quality related to code and systems
4. Develop automated tests and conduct performance tuning
➜ Requirement:-
• Proficient ASP.NET/.NET CORE, Web API, MVC, Entity framework and MS SQL/MySQL is mandatory.
• Experience with HTML5/CSS3, JavaScript/jQuery, Angular; web-service: SOAP, RESFUL, MVC API
• Willing to learn new technologies
• Have good knowledge or experience with Agile/SCRUM development method
• Detail oriented, self-motivated and disciplined, with the ability to complete assigned tasks with minimal oversight in a professional and timely manner is a must
responsibilities
• Troubleshooting on Desktops.
• Troubleshooting on Microsoft office 365, firewall and mail servers
. • Monitoring backups.
• Troubleshooting networks, virtualization, and windows servers. Capabilities
Skills
• Technology Graduate OR Bachelor of Science in IT
. • Must have a prior minimum 1 year of experience in customer service or technical support role.
• Effective interpersonal skills and relationship-building skills. • Strong written and oral communication skills (Must have).
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Must be a team player but should also understand the importance of individual contributions.
• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.
• Must be flexible to work any shift in a 24/7 operation including night shifts.
• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements. • The work location will be decided by the Organization depending upon the business requirement
. • Candidate should be amendable to work from office. Behavioral Skills
• Longevity and commitment in previous work
• Team player
• Ability to meet target under pressure and time bound deadlines.
Skills(anyone need )
Adobe Photoshop, Adobe InDesign, CorelDraw, Adobe Illustrator, Figma
ROLE AND RESPONSIBILITIES
- Conceptualizing and executing creative print design ideas, including visuals for packaging and trade marketing
- Presenting ideas, concepts and design solutions to various stakeholders and incorporating feedback into your final design
- Working as part of a greater creative marketing team will help create a monthly marketing calendar
- Helps develop & adhere to brand guidelines & best practices for social media
- Creating monthly theme-based illustrations for article banners.
- Help in the selection of relevant and visually strong images for feature articles
- Selecting, editing, positioning and publishing images to accompany the text for each article. Ensuring relevant images are attached to the article.
- Publishing images with the help of writers & feature editors.
- Editing and publishing images of product/model shots done in-house
- Working closely with the writer(s) and photographer to get desired results
- Suggesting creative ideas for stories or images
Responsibilities
- Design and deliver wireframes, user stories, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces
- Create a wide range of graphics and layouts, and design solutions for product illustrations, company logos, and websites
- Work within brand guidelines to reinforce the brand’s style and voice
- Work on building design processes, tools, and culture
- Identify and troubleshoot UX and UI design problems.
- Understand the target audience and objective of the brand and reference impactful design ideas that can be adapted
- Have a keen eye for visual designs, styles, iconography, typography, and illustrations and define a compelling visual language in the Product, website, and Marketing Materials.
- Setup best practices to help the team achieve the above and constantly think about improving the UX process to aim for better organizational UX Maturity
- Make strategic design and user-experience decisions related to core, and new, functions and features
- Take a user-centric design approach and rapidly test and iterate your designs
Qualifications
- Bachelor's degree with at least 2+ years of visual design experience in a B2B product and marketing setting
- Communicative, organized, and achieve consistent results
- Proficiency in the following design tools: Figma and Adobe Suite, familiarity with prototyping tools (Principle, Invision, Framer, After Effects)
- Solid understanding of using HTML and CSS for website design. Hands-on experience with different JavaScript frameworks (JQuery etc.), Bootstrap, Material UI, Tailwind CSS, NextJS, etc.
- Experience creating and maintaining design systems for product, website, brand, and marketing assets
- Should possess the ability to convey messages and information through illustrations, graphics, and patterns
- Added benefit: Having B2B product dashboards related experience
- Collaborate with Product Managers, CTOs & Engineering Managers to plan a Technical Roadmap aligned with the company’s product vision.
- Collaborate with Tech leads, CTO, Engineering Managers to execute the technical roadmap using Agile methodologies for product development.
- Break down the technical roadmaps into epics & user stories for smooth execution. Facilitate the creation and maintenance of proper product documentation.
- Work with development leads so that product requirements & estimates are well-understood.
- Collaborate with product teams to jot down the technical implementation requirements & engineering aspects of user stories & PRDs.
- Conduct meetings with customer support, marketing & product teams to maintain a roadmap for the internal team’s technical requirements
Payments & Finance
- With the help of engineering teams, build secure & robust payment infrastructures & systems.
- Help the product & tech teams build useful payment experiences, lay down the foundation for introducing lending & other financial services on the platform. Be an expert on multiple payment mechanisms & institutions governing the payment flows in the country.
- Research about the technical feasibility & implementation of Escrow Use-cases.
- Be updated with the latest Payments & finance technologies and service providers. Act as a “Subject Matter Expert” on all things Payments & Finance for our Tech & Product teams. Monitoring & Analytics
- Understand and analyze the flow of payments on the platform, build dashboards to track Payments Conversion Rate & Payments Success Rate. Run A/B tests and experiments to improve PCR & PSR.
- Use database queries to analyze performance indicators, evaluate experiments, evaluate sprint reports & success, etc.
- Setup dashboards & systems to track crashes, errors, exceptions, and bugs on production. Formulate processes and workflows to reduce the same.
Qualifications: Experience
- Prior experience of working in/with Payments & Fintech industry, Payment Gateways, Nodal/Escrow Accounts, and Lending is a must.
- Bachelor’s degree in computer science or equivalent.
- 4+ years of experience in software architecture, design, development, and technical product management.
Technical Skills
- Working knowledge on public clouds such as AWS, GCP, Azure.
- Past experience with hands-on engineering, product, or QA is a strong bonus.
- Working knowledge with monitoring tools like New Relic, Sentry, Cloudwatch
- Very good knowledge of SQL/NoSQL is a must
- Should be familiar with Application App Release cycle
- Proficient in Internet standards & technologies including REST
- Experience with DevOps, CI/CD, Automation, etc.
- Robust and evolving knowledge of current web & mobile app technologies.
Soft Skills
- Ability to prioritize and manage multiple milestones and projects efficiently.
- Team spirit, good time-management skills, strong communication skills to collaborate with various stakeholders.
- Detail-oriented, advanced problem-solving skills with a customer-centric approach.

Technical Roles and Responsibilities
- Demonstrate a systematic and disciplined architecture, system design and programming approach following a standard software development lifecycle
- Meticulous attention to detail and strong focus on clear and practical documentation
- Work closely with senior management, Development Manager, Project Manager, and a team of developers.
- Design, Code, Unit Test and support Software components
- Deliver quality software in a time following standard software development processes
- Analyze problems raised in software development or production environments and provide timely solutions
- Develop, prepare and maintain system documentation, including program descriptions, operational procedures etc.
- Act as the second line of support during production problems.
Mandatory Skills:
Software Engineering
u Strong experience in agile methodologies and test driven development.
u Experience in software development using open source technologies.
u Experience in automated software testing.
u Knowledge in domain-driven design, design patterns and enterprise integration patterns.
u Must have experience in delivering software via complete Continuous Integration and Continuous Delivery (CI/CD) pipeline.
Software Development
u Must be able to code in Java (SpingBoot and Spring Cloud Services).
u Experience in some of the technologies below:
o PaaS: Pivotal Cloud Foundy/Openshift/ AWS/ Azure/ Docker/ Kubernetes
o Data: MySQL/ Postgres/ Oracle/ MongoDB/ Elasticsearch
o Cache: Redis/ Memcached
o UI: HTML5,Bootstrap, CSS, Angular 4/ ReactJS/RxJS
- Strong knowledge in CI/CD toolset such as Ansible, Artifactory, Jenkins, BitBucket, SonarQube, Fortify, Flyway, Jira and Confluence.
- Strong knowledge in automated testing toolset such as jUnit, Mockito, cucumber, Selenium etc.
- Strong knowledge in scripting languages such as Groovy and Linux shell.
