Content Writer
Shubham Vishwakarma
Full Stack Developer - Averlon
About TLC DigiTech Pvt Ltd (Formerly TLC Relationship Management (P) Ltd)
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Machine Learning (ML)About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
We are seeking a Senior Technical Engineer to provide L2/L3 support for enterprise network infrastructure including SD-WAN, Security, Wireless, and NAC solutions.
Key Responsibilities
- Troubleshoot complex network issues (LAN/WAN/SD-WAN)
- Manage Firewall policies and security configurations
- Support Cisco ISE (NAC) deployments and troubleshooting
- Handle WiFi controller and access point configurations
- Work on Zscaler and secure internet gateway issues
- Coordinate with OEM/vendor TAC teams
- Perform root cause analysis (RCA)
- Guide junior engineers
Required Skills
- Strong knowledge of Routing & Switching
- Experience with SD-WAN (Viptela or similar)
- Firewall experience (Palo Alto / Fortinet / Cisco / Checkpoint)
- Cisco ISE knowledge
- Wireless troubleshooting experience
- Understanding of security best practices
Experience
- 4–8 years in Network Operations / Enterprise Networking
PLZ NOTE MUST BE EXPERINCE IN marketing of Plastic Containers or packaging industry
1. Sr. Executive/ Asst Manager/ Manager- Marketing
Exp: 2 to 7 years in the marketing of Plastic Containers or packaging industry
Education: Bachelors in Engineering or BMS.
Skills: Communication Skills, Intermediate level of Excel & Presentation skills
CTC: 5 to 9 Lakhs
JD for Marketing
Managing existing clients, responding to them on calls, email and visits.
Follow up on collections for overdue invoices
Checking the internal orders, supply management and resolving quality issues if any with QC team
Monitoring of decorative material.
Development of new business, filling new tenders and follow up on prospective Business
Developing new products
Collecting market information
Timely escalation of matters to top management for timely resolution.
Submission of MIS Reports
Java
React.jsResponsibilities:
- Develop and maintain high-quality, efficient, and scalable backend applications.
- Participate in all phases of the software development lifecycle (SDLC)
- Write clean, well-documented, and testable code adhering to best practices.
- Collaborate with team members to ensure the successful delivery of projects.
- Debug and troubleshoot complex technical problems.
- Identify and implement performance optimizations.
- Participate in code reviews
- Hands-on experience with Springboot, Java 8 and above.
- 2-5 years of experience developing Java applications.
- Knowledge about at least one messaging system like Kafka, RabbitMQ etc.
- Required React developer requirements, qualifications & skills:
- Proficiency in React.js and its core principles
- Strong JavaScript, HTML5, and CSS3 skills
- Experience with popular React.js workflows (such as Redux)
- Strong understanding of object-oriented programming (OOP) principles.
- Experience with design patterns and best practices for Java development.
- Proficient in unit testing frameworks (e.g., JUnit).
- Experience with build automation tools (e.g., Maven, Gradle).
- Experience with version control systems (e.g., Git).
- Experience with one of these databases – Postgres, MongoDb, Cassandra
- Knowledge on Retail or OMS is a plus.
- Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset
- Ability to reverse engineer existing/legacy and document findings on confluence.
- Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria.
Android Development
Kotlin
XMLMandatory skills:
- Good knowledge on Android SDK.
- Working experience in Kotlin.
- Workingexperience in JSON & XML Parsing
- Working experience back-end development, web connectivity, and database (SQLite)
Secondary Skills:
- Experience with Version Control System
- Experience with Bug Tracking
Added advantage if the candidate possess below skills.
- Bluetooth communication, BLE
Roles and Responsibilities:
Install and maintain the performance of database servers.
Develop processes for optimizing database security.
Set and maintain database standards.
Manage database access.
Performance tuning of database systems.
Install, upgrade, and manage database applications.
Diagnose and troubleshoot database errors.
Recommend and implement emerging database technologies.
Create and manage database reports, visualizations, and dashboards.
Create automation for repeating database tasks.
Be available for on-call support as needed.
Skills Required:
Strong command of MySQL server tools
Advanced knowledge of database security, backup and recovery, and performance monitoring standards.
Understanding of relational and dimensional data modeling
PowerShell and Unix shell scripting skills
Familiarity with SSAS, SSIS, SSRS
Strong mathematical and statistical knowledge
Excellent written and verbal communication skills
Impeccable attention to detail
Education and Experience Requirements:
Bachelors degree in computer science or a related field.
MCSE/MCSA certifications preferred
Experience with Linux and Windows Server environments
Extensive experience with database technologies (MySQL, MS SQL, PostgreSQL Oracle, MongoDB)
Experience with cloud services (AWS, Microsoft Azure) a plus
Benefits:
5 Days working
Paid Leaves
Healthy work environment
Rewards and Appreciation
Culture of continuous improvement
Employees engagement activities and work life balance
Amazon Web Services (AWS)Sr Product Manager / Lead Product Manager – Data Platform
Description:
At Amagi we are looking for a product leader to build world class big data and analytics platform to help our teams in making data driven decisions and to accelerate our business outcomes.
We are looking for someone who is innovative and experienced in end-to-end product management to drive our long-term data and analytics strategy.
The ideal candidate would be responsible for owning product roadmap and KPIs, driving product operational tasks to ensure configurable and scalable solutions.
Primary Responsibilities:
- Lead the product requirements to build real time, highly scalable, low latency data platform.
- Author PRD and define the strategic roadmap.
- Lead the Product design, MVPs and POCs and fast track deliveries
- Collaborate with various functions and design the most effective solutions.
- Understand customer needs and define the data solutions and insights to drive business outcomes
- Define key product performance metrices to drive business and customer outcomes
Basic Qualification
- 12+ years of overall SDLC experience with 7+ years of product management experience in fast paced company.
- Proven experience delivering large scale highly available big data processing systems.
- Knowledge of data pipeline design, data transformation and integration methodologies.
- Technically savvy with experience in big data systems like AWS, RedShift, Athena, Kafka and related technologies
- Demonstrate collaborative approach and ability to work with distributed, cross functional teams.
- Experience in taking products through full life cycle, from proposal to launch
- Strategic thinking capabilities to define the product roadmap and right prioritization of the backlog in line with the long-term vision
- Strong communication and stakeholder management skills with the ability to coordinate across a diverse group of technical and non-technical stakeholders.
- Ability to deal with ambiguity and use data to solve ambiguous problems
- Technical ability to understand and discuss software architecture, product integration, non-functional requirements etc. with the Engineering team.
Preferred Qualification:
- Technically savvy with good understanding of cloud application development.
- Software development experience building Enterprise platforms
- Experience in third-party vendor assessments
- Experience working with AI , ML , Bigdata and analytics tools
- Understanding of regulations such as data privacy, data security and governance
Supporting today’s data driven business world, our client acts as a full-stack data intelligence platform which leverages granular and deep data from various sources, thus helping the decision-makers at the executive level. Their solutions include supply chain optimization, building footprints, track construction hotspots, real estate, and lots more.
Their work embeds geospatial analytics, location intelligence and predictive modelling in the foundations of economic modelling and evaluation theory to build data intelligence layers for their clients which include governments, multilateral institutions, and private organizations.
Headquartered in New Delhi, our client works as a team of economists, data scientists, geo-spatial analysts, etc. Their decision-support system includes Big-Data, predictive modeling, forecasting, socio economic dataset and many more.
As a Talent Acquisition Specialist, you will be responsible for coordinating with hiring managers to identify staffing needs and precise requirements.
What you will do:
- Supporting in building JDs & other hiring materials
- Devising and implementing sourcing strategies to build pipelines of potential applicants, including coordination with hiring agencies
- Creating and implementing end-to-end candidate hiring processes
- Working with hiring managers to ensure clear candidate/ interviewer expectations
- Building and managing onboarding protocols and checklists
Desired Candidate Profile
- MBA (HR) preferred
- Non-MBAs with 2+ years of experience in related fields can also apply
- Work experience in talent acquisition teams of start-ups or technology companies
- Familiarity with hiring portals & professional networks like LinkedIn
- Work as CAD Wiring Harness Engineer for Automotive applications.
- Good knowledge in Electrical wiring harness design & development of automotive truck/bus/passenger cars.
- Good hands-on experience in CATIA wiring harness routing, packaging, and flattening.
- Good Hands-on experience on Capital Harness XC.
- Knowledge of wire, connector, terminals, fuse box, relay, and fuses.
- Management of engineering & manufacturing BOM for electrical
- Able to read and understand vehicle electrical schematics for automotive application.
- Hands-on experience on CATIA R2019 electrical module. (EI2 and EHF licenses) or other equivalent CAD tools
- Benchmarking of automotive E/E components.
- Good English (spoken & written) Communication is mandatory
Javascript
HTML/CSS
Vue.js
AngularJS (1.x)React.js● Proficient understanding of web markup, including HTML5, CSS3
● Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
● Min 1 year experience in Frontend Development
● Good understanding of bootstrap
Extra Gems for:
● Good understanding of asynchronous request handling, partial page updates, lazy loading,
dom optimizations, and AJAX.
● Good understanding of decoupled architecture and single-page applications
● Diligence for coding standards
● Must be good with git/bitbucket workflow
● Experience with web engagement tools like mix-panel or amplitude is a plus.
● Basic understanding of web markup, including HTML5 and CSS3
● Understanding of build tools like grunt/gulp / web-pack
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon