Marketing & BD Manager

Head of Growth and Operations

Organisation Overview

Cyces Innovation Labs LLP is an AI-first technology company specializing in product engineering, software development, data engineering, and applied AI solutions. Having partnered with 150+ organizations globally, we help startups, enterprises, and government bodies build scalable digital products, automate workflows, and drive business growth through technology. Our team of engineers, designers, and innovators combines strong engineering principles with product thinking to deliver impactful solutions across industries.

Location: Chennai (Work from office) 

Job Overview

We are seeking a strategic and results-oriented Head of Growth and Operations to lead and oversee our Website and SEO Managed Services division - Freshboost. This is a leadership role responsible for driving operational excellence, managing cross-functional teams, ensuring exceptional client delivery, and contributing to the overall growth and success of the business unit.

The Head of Growth and Operations will be accountable for the performance of Account Management, SEO, and Website Services teams, ensuring the successful delivery of client engagements while maintaining high standards of quality, efficiency, and customer satisfaction. The ideal candidate will possess strong leadership capabilities, commercial awareness, and a solid understanding of SEO, website development, digital marketing, Webflow, and WordPress.

Responsibilities

• Lead and manage the Website and SEO Managed Services division, ensuring alignment with organizational goals and business objectives.
• Provide leadership, guidance, and mentorship to Account Managers, SEO Specialists, Webflow Developers, WordPress Developers, and other team members.
• Own the end-to-end delivery of client services, ensuring projects and ongoing engagements are executed efficiently and successfully.
• Establish and monitor departmental goals, KPIs, and performance metrics to drive operational excellence and business growth.
• Ensure high levels of client satisfaction through proactive communication, effective stakeholder management, and quality service delivery.
• Act as the primary escalation point for delivery challenges, client concerns, and operational issues.
• Drive resource planning, workforce allocation, and capacity management across multiple teams and client accounts.
• Develop and implement scalable processes, workflows, and best practices to improve efficiency, productivity, and service quality.
• Collaborate with senior leadership to define delivery strategies, growth initiatives, and service improvement plans.
• Review team performance regularly and foster a culture of accountability, collaboration, and continuous improvement.
• Oversee the successful execution of SEO, website development, website maintenance, and digital marketing initiatives.
• Analyze business performance, client outcomes, and operational data to identify opportunities for improvement and expansion.
• Partner with sales and business development teams to support client acquisition, solution design, and service expansion opportunities.
• Identify risks to project delivery and implement mitigation strategies to ensure business continuity and client success.
• Drive employee engagement, talent development, succession planning, and team capability building within the division.
• Ensure adherence to company standards, service commitments, and delivery timelines across all client engagements.
• Stay informed about industry trends, emerging technologies, and market developments to continuously enhance service offerings.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Digital Marketing, Information Technology, Communications, or a related field.
• Minimum 5 years of professional experience in digital services, managed services, digital marketing, website operations, or related fields.
• Minimum 2 years of proven experience in a leadership, managerial, or delivery management role.
• Demonstrated experience leading and managing high-performing cross-functional teams.
• Strong understanding of SEO, website development, digital marketing, client delivery, and account management practices.
• Working knowledge of Webflow, WordPress, website management processes, and SEO best practices.
• Proven ability to manage multiple teams, projects, and client engagements simultaneously.
• Experience establishing KPIs, managing performance, and driving operational improvements.
• Strong business acumen with the ability to balance client satisfaction, team performance, and organizational objectives.
• Excellent leadership, stakeholder management, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
• Experience managing client relationships, service delivery operations, and business performance metrics.
• Ability to influence, motivate, and develop teams in a fast-paced environment.
• Experience in agency, managed services, SaaS, consulting, or technology-driven environments will be preferred.
• Familiarity with tools such as Google Analytics, Google Search Console, Ahrefs, SEMrush, project management platforms, and reporting tools will be an advantage.

Job Title: Tech Lead – Full Stack

Location: MG Road, Bangalore

Work Mode: Hybrid

Interview Mode: Virtual

Experience Required: 7–12 Years

Role Overview

We are looking for a Tech Lead – Full Stack with 7 to 12 years of experience in developing scalable SaaS products using Java, Spring Boot, and JavaScript frameworks. The ideal candidate has hands-on experience with microservices architecture, performance optimization, and cloud-native development, and is passionate about mentoring teams and driving engineering best practices.

Key Skills & Expertise

• Proficient in building scalable SaaS products with a focus on microservices architecture.
• Technologies: Java (Mandatory), Spring Boot, ReactJS or any other JavaScript framework.
• Strong experience in designing RESTful APIs and using mocking frameworks.
• Skilled in profiling services and debugging performance issues.
• Knowledge of Docker and Kubernetes for containerization.
• Familiar with data integration tools such as Pentaho Kettle or Apache Nifi.
• Ability to influence technical decision-making, with a strong focus on automation and security best practices.

What You Will Do

• Design, implement, test, and deploy both front-end and back-end components of the product.
• Build and deliver highly scalable services using Spring Boot.
• Develop frameworks and accelerators to speed up development.
• Establish and enforce engineering best practices.
• Create and review design artifacts using UML for team-wide implementation.
• Mentor and guide product engineers within the team.
• Ensure on-time delivery of user stories planned for sprints.
• Engage in all stages of the product development lifecycle – from planning and design to implementation and testing in multi-cloud environments.
• Deliver robust, quality-focused technical solutions to business problems.
• Work alongside a talented team solving complex technical challenges in building large-scale SaaS products.
• Contribute from the ground up to the architecture and modularization of the product for long-term scalability and maintainability.
• Share knowledge and expertise by writing blogs, articles, and whitepapers.

 Technical Requirements

• Design and implement microservices architectures using Java and Spring Boot.
• Create, manage, and secure RESTful APIs.
• Collaborate with cross-functional teams in an Agile setting to ensure high-quality delivery.
• Mentor and support junior developers on the team.
• Experience with cloud platforms such as Azure or GCP, and orchestration tools like Docker and Kubernetes.
• Strong database skills in PostgreSQL.
• Exposure to:
• API Gateway
• Hibernate & JPA
• Transaction Management
• ACID Properties
• Multithreading & Context Switching
• Healthcare domain experience is a plus.

Criteria

Mandatory

Strong Product / Business Analytics profile, with a focus on B2C digital products

Mandatory (Experience 1): Must have 2+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)

Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL or Excel or Python or R)

Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)

Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.

Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).

Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.

Note: Total years of experience must not exceed 4 years.

Hiring : Technical Senior Salesforce Developer

Required skill set : Salesforce Apex and LWC

Experience : 5 to 8 yrs

Location : Bengaluru \ Hyderabad ( Hybrid )

Primary Skills :

• Salesforce Service Cloud / Sales Cloud
• Salesforce CRM/PRM Modules.
• Salesforce Apex, Visual force, LWC, Flows, Triggers, fields, page layouts, record types, custom settings, dashboards and reports
• Lightning (Aura, LWC), HTML, CSS, JavaScript
• Integration SOAP, REST, Bulk API), integration patterns, and best practices.
• Knowledge of Omni scripts is an added advantage.
• Knowledge of Salesforce PRM, Git hub
• MSSQL DB ,NodeJS ,Managed package experience ,Einstein Analytics and Community Cloud ,Good to have PD1 certification

Certifications :

• Salesforce Administrator (ADM-201)
• Salesforce Platform App Builder

Salesforce Platform Developer I (and II is a plus)

Other Skills :

• SFDC development and implementation experience.
• Experience in building Salesforce apps from development to support.
• In-depth understanding of the capabilities and constraints of the SFDC CRM/PRM applications.
• Ability to Identify and gather requirements from users and stakeholders.
• Analyze detailed business/functional/technical requirements and specifications for the application.
• Supporting application testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding application enhancements.
• Knowledge of APIs and security settings.

Key Skills Required

• 5–7 years of experience in Oracle Fusion Cloud Applications
• Strong hands-on experience in:
• BI Publisher (BIP)
• OBIEE reports
• AP Payment Templates
• Experience in minimum 2 end-to-end implementations including:
• Fusion Finance implementations
• Rollouts, upgrades, lift & shift
• Managed services projects
• Good process and table-level knowledge of Fusion Financial modules:
• GL, AP, AR, FA, Cash Management
• Intercompany, Expenses, Procurement
• Experience with Flexfields and Extensions
• Hands-on experience in Unit Testing & UAT support
• Experience in data upload/migration using FBDI / ADFDI
• Strong communication and client-handling skills
• Ability to independently conduct client workshops

Role : Sr Data Scientist / Tech Lead – Data Science

Number of positions : 8

Responsibilities

• Lead a team of data scientists, machine learning engineers and big data specialists
• Be the main point of contact for the customers
• Lead data mining and collection procedures
• Ensure data quality and integrity
• Interpret and analyze data problems
• Conceive, plan and prioritize data projects
• Build analytic systems and predictive models
• Test performance of data-driven products
• Visualize data and create reports
• Experiment with new models and techniques
• Align data projects with organizational goals

Requirements (please read carefully)

• Very strong in statistics fundamentals. Not all data is Big Data. The candidate should be able to derive statistical insights from very few data points if required, using traditional statistical methods.
• Msc-Statistics/ Phd.Statistics
• Education – no bar, but preferably from a Statistics academic background (eg MSc-Stats, MSc-Econometrics etc), given the first point
• Strong expertise in Python (any other statistical languages/tools like R, SAS, SPSS etc are just optional, but Python is absolutely essential). If the person is very strong in Python, but has almost nil knowledge in the other statistical tools, he/she will still be considered a good candidate for this role.
• Proven experience as a Data Scientist or similar role, for about 7-8 years
• Solid understanding of machine learning and AI concepts, especially wrt choice of apt candidate algorithms for a use case, and model evaluation.
• Good expertise in writing SQL queries (should not be dependent upon anyone else for pulling in data, joining them, data wrangling etc)
• Knowledge of data management and visualization techniques --- more from a Data Science perspective.
• Should be able to grasp business problems, ask the right questions to better understand the problem breadthwise /depthwise, design apt solutions, and explain that to the business stakeholders.
• Again, the last point above is extremely important --- should be able to identify solutions that can be explained to stakeholders, and furthermore, be able to present them in simple, direct language.

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Experience: 2-3 years of experience in video editing, preferably within fintech, tech, or digital marketing.

Technical Skills: Proficiency in Adobe Premiere Pro, After Effects, Final Cut Pro, and other relevant editing software.

Portfolio: A portfolio demonstrating a range of video editing work, showcasing strong storytelling and visual design.

Creativity & Attention to Detail: Strong sense of timing, pacing, and ability to convey messages effectively through visuals.

Collaboration & Communication: Excellent team-working skills to liaise with cross-functional teams and incorporate feedback.

Software Architect

Bangalore, India / Engineering/ Full-time

Job Overview:

As a Software Architect, you will play a crucial role in designing, developing, and maintaining robust and scalable backend solutions for our software applications. You will be responsible for making strategic technical decisions, and collaborating with cross-functional teams to ensure the successful delivery of high-quality software products with scalable backend infrastructure. 

Responsibilities:

• System Architecture:
• Design and architect scalable, efficient, and maintainable backend systems.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.
• Technical Leadership:
• Provide technical leadership and guidance to the development team, ensuring best practices and coding standards are followed.
• Mentor and coach team members, fostering a culture of continuous learning and improvement.
• Backend Development:
• Lead the development of backend components, modules, and features primarily on Ruby on Rails tech stack and also be open to contribute in other tech stacks based on Java/Kotlin and Python.
• Implement and maintain APIs, data models, and database structures to support application functionality.
• Performance Optimization:
• Identify and address performance bottlenecks, ensuring optimal system response times and resource utilization.
• Implement caching strategies and other performance optimization techniques.
• Collaboration:
• Collaborate with frontend developers, product managers, and other stakeholders to integrate frontend and backend components seamlessly.
• Participate in code reviews to ensure code quality, adherence to standards, and knowledge sharing within the team.
• Security and Compliance:
• Implement and enforce security best practices to safeguard sensitive data.
• Stay updated on industry trends and emerging technologies to ensure compliance and security standards are met.
• Documentation:
• Create and maintain comprehensive technical documentation for the backend architecture, APIs, and development processes.
• Continuous Improvement:
• Proactively identify opportunities for process improvement and contribute to the evolution of development methodologies and practices.

Qualifications:

• Overall 10+ years of experience, with 2+ years as a Software Architect with a focus on backend development using Ruby on Rails.
• In-depth knowledge of Ruby on Rails framework, database design, and API development.
• Strong understanding of software architecture principles, design patterns, and best practices.
• Experience with performance optimization, scalability, and security considerations.
• Excellent communication and collaboration skills.
• Leadership experience with a demonstrated ability to mentor and guide development teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Bonus points:

• Familiarity with front-end technologies and frameworks(ReactJs).
• Experience with other programming languages.(Kotlin/Python)
• Experience with cloud platforms and microservices architecture.
• Knowledge of DevOps practices and tools.(AWS, Kubernetes, )

Join us in revolutionizing the way software solutions are developed, and contribute to building cutting-edge applications that make a positive impact on our users and the industry.

Experience: 1+ Years

Roles & Responsibilities:

Design and develop cross-platform mobile applications using React Native, ensuring high performance, responsiveness, and code quality.

Collaborate with UI/UX designers and backend developers to implement intuitive and visually appealing user interfaces.

Contribute to the technical design and architecture of mobile applications, ensuring scalability, modularity, and maintainability.

Evaluate and select appropriate libraries, frameworks, and tools to enhance the development process and application performance.

Implement new features and functionality in mobile applications based on project requirements and specifications.

Write clean and efficient code, conduct thorough testing, and ensure proper documentation of the implemented features.

Participate in code reviews and provide constructive feedback to team members. Collaborate closely with cross-functional teams, including designers, product managers, and backend developers, to ensure smooth project execution and timely delivery.

Identify and resolve bugs, performance issues, and other technical problems in mobile applications. Conduct debugging, testing, and optimization to ensure the stability and reliability of the applications.

Optimize the performance of mobile applications by identifying and addressing bottlenecks, reducing loading times, and improving memory usage.

Conduct profiling and performance testing to enhance the overall user experience.

Write unit tests and conduct thorough testing to ensure the quality, functionality, and compatibility of mobile applications across different devices and platforms.

Collaborate with quality assurance engineers to identify and resolve any defects or issues.

Stay updated with the latest trends, best practices, and advancements in mobile app development, particularly in the React Native ecosystem.

Continuously enhance your skills and knowledge to contribute to the improvement of the team's development processes and standards.

Requirements:

Proven experience as a Software Engineer, with a minimum of 1+years, specifically in mobile app development using React Native.

Strong proficiency in JavaScript, TypeScript, and React Native framework.

Familiarity with native mobile development (iOS and Android) and related tools.

Experience with mobile app testing frameworks, such as Jest or Detox.

Understanding of RESTful APIs and integration of mobile apps with backend services.

Knowledge of mobile app performance optimization techniques and tools.

Familiarity with Agile software development methodologies and practices.

Excellent problem-solving and analytical skills.

Strong communication and collaboration skills, with the ability to work effectively in a team-oriented environment.

Preferred Qualification:

Bachelor's degree in Computer Science, Software Engineering, or a related field