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About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility
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About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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• Lead the design, deployment, and management of AWS cloud infrastructure to ensure
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Automated Provisioning:
• Drive the development and maintenance of automated provisioning processes for
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Infrastructure as Code (IaC):
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Job Summary:
The Senior Forensic Analyst has strong technical skills and an eagerness to lead projects and work with our clients. Apply Incident Response, forensics, log analysis, and malware triage skills to solve complex intrusion cases at organizations around the world. Our consultants must be comfortable working in teams to tackle challenging projects, communicating with clients, and creating and presenting high-quality deliverables.
ROLES AND RESPONSIBILITIES
· Investigate breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom investigation tools to determine the source of compromises and malicious activity that occurred in client environments. The candidate should be able to perform forensic analysis on:
· Host-based such as Windows, Linux, and Mac OS X
· Firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity.
· Cloud-based platforms such as Office 365, Google, Azure, AWS…etc
· Perform analysis on identified malicious artifacts
· Contribute to the curation of threat intelligence related to breach investigations
· Excellent verbal and written communication and experience presenting technical findings to a wide audience of varying technical expertise
· Be responsible for integrity in analysis, quality in client deliverables, as well as gathering caseload intelligence.
· Responsible for developing the forensic report for breach investigations related to ransomware, data theft, and other misconduct investigations.
· Must also be able to manage multiple projects daily.
· Manage junior analysts and/or external consultants providing investigative support
· Act as the most senior forensic analyst, assisting staff, provide a review of all forensic work product to ensure consistency and accuracy, and support based on workload or complexity of matters
· Ability to analyze workflow, processes, tools, and procedures to create further efficiency in forensic investigations
· Ability to work greater than 40 hours per week as needed DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.
SKILLS AND KNOWLEDGE
· Proficient with host-based forensics, network forensics, malware analysis, and data breach response
· Experienced with EnCase, Axiom, X-Ways, FTK, SIFT, ELK, Redline, Volatility, and open-source forensic tools
· Experience with common scripting or programming language, including Perl, Python, Bash, or PowerShell Role Description Senior Forensic Analyst
JOB REQUIREMENTS
· Must have at least 5+ years of incident response or digital forensics experience with a passion for cybersecurity
· Consulting experience preferred.
WORK ENVIRONMENT
While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.
PHYSICAL DEMANDS
· No physical exertion is required.
· Travel within or outside of the state.
· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.
An ideal candidate will be around 35-40 years old woman, with a pleasant personality, having experience of Hotel, Travel, Banking, or Media Industry with entrepreneurial instincts. This position is based out of Mumbai
PhonePe is India’s leading digital payments platform with over 280 million registered users. Using
PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores,
make utility payments, buy gold, and make investments. PhonePe went live for customers in
August 2016 and was the first non-banking UPI app and offered money transfer to individuals
and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into
financial services with the launch of digital gold, providing users with a safe and convenient
option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds
and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona
Care, a dedicated insurance product for the COVID-19 pandemic among others.
PhonePe launched its Switch platform in 2018, and today its customers can place orders on over
300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the
PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities
nationally.
Culture
At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating
the right environment for you is just one of the things we do. We empower people and trust
them to do the right thing. Here, you own your work from start to finish, right from day one.
Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology
that impacts millions, ideating with some of the best minds in the country and executing on your
dreams with purpose and speed, join us!
Challenges
Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each
step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong
user base, we code with every individual user in mind. While we are quick to adopt the latest in
Engineering, we care utmost for security, stability, and automation. Apply if you want to
experience the best combination of passionate application development and product-driven
thinking
As a Software Engineer:
3+ years of experience in the art of writing code and solving problems on a Large Scale.
You will build Robust and scalable web-based applications You will need to think of
platforms & reuse
Build abstractions and contracts with separation of concerns for a larger scope
Drive problem-solving skills for high-level business and technical problems.
Do high-level design with guidance; Functional modeling, break-down of a module
Do incremental changes to architecture: impact analysis of the same
Do performance tuning and improvements in large scale distributed systems
Mentor young minds and foster team spirit, break down execution into phases to bring
predictability to overall execution
Work closely with Product Manager to derive capability view from features/solutions, Lead
execution of medium-sized projects
Work with broader stakeholders to track the impact of projects/features and proactively
iterate to improve them As a senior software engineer you must have
Extensive and expert programming experience in at least one general programming
language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.
Experience with multi-threading and concurrency programming
Extensive experience in object-oriented design skills, knowledge of design patterns, and
huge passion and ability to design intuitive module and class-level interfaces
Excellent coding skills – should be able to convert the design into code fluently
Knowledge of Test Driven Development
Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch,
Aerospike, etc)
Strong desire to solving complex and interesting real-world problems
Experience with full life cycle development in any programming language on a Linux
platform
Go-getter attitude that reflects in energy and intent behind assigned tasks
Worked in a startups environment with high levels of ownership and commitment
BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent).
Experience in building highly scalable business applications, which involve implementing
large complex business flows and dealing with a huge amount of data.
An open communicator who shares thoughts and opinions frequently listens intently and
takes constructive feedback.
As a Software Engineer, good to have
The ability to drive the design and architecture of multiple subsystems
Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product
Understanding of the industry’s coding standards and an ability to create appropriate
technical documentation.
PhonePe Full Time Employee Benefits
Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life
Insurance
Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency
Support System
Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance
Program, Day-care Support Program
Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS,
Leave Encashment
Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband
Reimbursements, Salary Advance Policy
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Familiarity with level design and planning
Experience with game physics and particle systems
Experience with mobile and console game development
Experience optimizing memory and space usage for support of older hardware
Experience with 3D is a plus
Prior experience with a well-known mobile title or AAA titles are a significant asset
Ability to constantly learn and stay in touch with evolving game standards and development technologies
Strong understanding of object-oriented programming
Familiarity with current design and architectural patterns
Knack for writing clean, readable, and easily maintainable code
Experience implementing automated testing platforms and unit tests
Proficient knowledge of code versioning tools (such as Git, SVN, and Mercurial)
We are a team of SysOps/DevOps engineers
with one goal in mind -to keep your online business up and running 24/7.Solving problems is
our thing, but we believe that dealing with the same issues over and over again is
unnecessary and counterproductive. Our objective is to find the ultimate solution for each
and every problem! Though, each one of us is different, we have the same goal: to make
our customer's life easier and enjoy it at the same time.
Scope & Responsibilities
As a Department Leader, you will be responsible for managing and mentoring the team of
Linux systems administrators on a daily basis. You will help build and grow the sys admins
team and lead them to success. As Systems Management Department Leader, you will work
both as a People Manager and a Senior Systems Administrator.
As Manager you will recruit and retain a high motivated and professional team of
administrators. Together with our CTO and HR team, youre going to define recruitment
needs in your team and participate in the recruitment process. You will also work on
improving the onboarding process for new employees.
More tech part of the job contains designing and managing systems, tools, and infrastructure
to match our customers needs and provide them with outstanding, safe and reliable
solutions.
This position requires you to be able to devise proactive solutions to project-related issues
and inspire trust in teammates. Are you a team player who is ready to work with our team to
find solutions and are AWS Certified ? We await your CV
Skills & Certifications
- Proven team building and management background (2+ years)
- Strong project, process and people management skills
- Excellent communication skills in English
- Strong background in Linux administration (4+ years experience)
- Amazon AWS certification preferred (EC2, ECS, EKS, Lambda, IAM, KMS)
- Automation (we use Ansible)
- Infrastructure as code (we use Terraform)
- Knowledge of CI/CD tools and best practices
- Comfort with collaboration across multiple projects
- Ability to lead and coordinate team of professionals on daily basis
This position also requires you to be able to participate in on-call
schedules.Roles and Responsibilities
Collaborate with the Creative Services team on digital or print needs for each event.
Capture event content for social media channels when applicable.
Make sales outreach via phone, in-person and via email
Perform market analysis and research on competition
Support the marketing team in daily administrative tasks
Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
Prepare promotional presentations
Help distribute marketing materials
Manage and update company database and customer relationship management systems (CRM)
Help organize marketing events
Plan and complete field marketing campaigns after conducting preliminary research
Develop robust knowledge of all product lines/services
Produce various literature, signage, merchandise, and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Negotiate with retailers and other third-party partners on promotional display and merchandise placement
Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
Attend relevant trade shows and events
Monitor industry trends and competitor activities
Manage social media activity surrounding field marketing campaigns
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