
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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A BIT ABOUT US
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.
Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity
Appknox AI is building next-generation AI-powered security analysis tools for mobile applications. We use multi-agent systems and large language models to automate complex security workflows that traditionally require manual expert analysis.
We're looking for an AI/ML Engineer who will focus on improving our AI system quality, optimizing prompts, and building evaluation frameworks. You'll work with our engineering team to make our AI systems more accurate, efficient, and reliable.
This is NOT a data scientist role. We need someone who builds production AI systems with LLMs and agent frameworks.
Key Focus:
Primary Focus: AI System Quality
- Prompt Engineering: Design and optimize prompts for complex reasoning tasks
- Quality Improvement: Reduce false positives and improve accuracy of AI-generated outputs
- Evaluation Frameworks: Build systems to measure and monitor AI quality metrics
- Tool Development: Create utilities and tools that enhance AI capabilities
Secondary Focus: Performance & Optimization
- Cost Optimization: Implement strategies to reduce LLM API costs (caching, batching, model selection)
- Metrics & Monitoring: Track system performance, latency, accuracy, and cost
- Research & Experimentation: Evaluate new models and approaches
- Documentation: Create best practices and guidelines for the team
Experience
- 2–3 years of professional experience building AI-powered systems
- Previous hands-on work with agentic systems, autonomous workflows, or LLM-centric applications (not focused on model training)
Requirements:
- Design, build, and deploy autonomous AI agents using modern LLM frameworks
- Integrate agents with APIs, databases, and backend workflows
- Implement prompt strategies, tool/function calling, memory, and context management
- Strong understanding of vector databases and retrieval techniques (RAG use cases)
- Build production-ready systems with testing, monitoring, and scalable deployment practices
- Collaborate with cross-functional teams to ship reliable production features
- Strong Python and backend engineering skills
- Hands-on experience with agent frameworks such as LangChain, AutoGen, LlamaIndex
- Familiarity with observability and debugging tools (e.g., Arize, LangSmith, Langfuse dashboards)
Good to Have skill-set:
- Experience with multi-agent orchestration or planning frameworks
- Experience with online and offline evaluation of AI agents
- Exposure to cloud deployment and containerization (AWS/GCP/Azure, Docker)
What We're NOT Looking For:
- Only academic/tutorial LLM experience (we need production systems)
- Pure ML research focus (we're not training foundation models)
- Data analyst/BI background without engineering depth
- No experience with LLM APIs or agent frameworks
Our Tech Stack:
AI/ML Infrastructure:
- Agent Frameworks: LangChain, LangGraph
- LLMs: Google Gemini (primary), with multi-model support
- Observability: Langfuse, DeepEval
- Vector Search: LanceDB, Tantivy
- Embeddings: Hybrid approach (local + cloud APIs)
Platform & Infrastructure:
- Orchestration: Prefect 3.x, Docker, Kubernetes
- Storage: S3-compatible object storage, PostgreSQL
- Languages: Python 3.11+
- Testing: pytest with parallel execution support
Work Expectations & Success Metrics:
Within 1 Month (Onboarding)
- Understand AI system architecture and workflows
- Review existing prompts and evaluation methods
- Run analyses and identify improvement areas
- Collaborate on initial optimizations
Within 3 Months (Initial Contributions)
- Own prompt engineering for specific components
- Build evaluation datasets and quality metrics
- Implement tools that extend AI capabilities
- Contribute to performance optimization experiments
Within 6 Months (Independent Ownership)
- Lead quality metrics implementation and monitoring
- Drive prompt optimization initiatives
- Improve evaluation frameworks
- Research and prototype new capabilities
Within 1 Year (Expanded Scope)
- Mentor team members on best practices
- Lead optimization projects (caching, batching, cost reduction)
- Influence architectural decisions
- Build reusable libraries and internal frameworks
Interview Process:
- Round 0 Interview - Profile Evaluation (15 min)
- Round 1 Interview - Take Home Assignment
- Round 2 Interview - Technical Deep-Dive (90 min)
- Round 3 Interview- Team Fit (45 min)
- Round 4 Interview- HR Round ( 30 min)
Why Join Appknox AI?
Impact & Growth
Work on cutting-edge AI agent systems that power real-world enterprise security. You’ll collaborate with experienced engineers across AI, security, and infrastructure while gaining deep expertise in LangGraph, agent systems, and prompt engineering. As we scale, you’ll have clear opportunities to grow into senior and staff-level roles.
Team & Culture
Join a small, focused product-engineering team that values code quality, collaboration, and knowledge sharing. We’re in a hybrid set-up - based out of Banaglore, flexible, and committed to a sustainable pace - no crunch, no chaos.
Technology
Built with a modern Python stack (3.11+, async, type hints, Pydantic) and the latest AI/ML tools including LangChain, LangGraph, DeepEval, and Langfuse. Ship production-grade features that make a real impact for customers.
Compensation & Benefits:
Competitive Package
We offer strong compensation designed to reward impact.
Flexibility & Lifestyle
Hybrid work setup and enjoy generous time off. You’ll get top-tier hardware and the tools you need to do your best work.
Learning & Development
Access a substantial learning budget, attend major AI/ML conferences, explore new approaches during dedicated research time, and share your knowledge with the team.
Health & Wellness
Comprehensive health coverage, fitness subscription, and family-friendly policies.
Early-Stage Advantages
Help shape the culture, influence product direction, and work directly with founders. Move fast, ship quickly, and see your impact immediately.
We are looking for a Software Development Engineer in Test (SDET) who will write automated
tests, utilise automation tools and frameworks that will ensure the robustness and performance
of the product we currently have or any new features that we will be rolling out. You will be
working closely with our product and engineering team to provide a safe and reliable way to
release new features with limited or mitigated risks to the production environment.
Qualifications
● B.Sc. in Information Technology, Computer Science or a related field
● At least 3-5 years experience in a Software Engineer or Software Developer Engineer In
Test role
● Excellent analytical and problem-solving skills
● Proficient in Ruby on Rails or equivalent web development language or framework
● Solid experience with testing frameworks like Cucumber, RSpec
● Solid experience with REST API
● Solid understanding of CI/CD process
● Familiarity with SQL and Relational Databases
● Familiarity with server-oriented/backend development
Responsibilities
● Design, develop and maintain automated tests to ensure high quality frequent releases
● Test the application through both manual and automated means
● Assist and collaborate closely with Product and Engineering team to ensure that the
application development is according to the quality assurance standards and give timely
feedback
● Participate in code/design review - Participate in writing regression, integration and
performance tests and code documentations.
● Closely coordinate with engineering team regarding testing practices and ensuring
quality thresholds are met such as performance
● Identify areas where QA processes and procedures can be improved
We are seeking an experienced Full Stack Developer with a strong background in React.js, JavaScript, TypeScript, and Node.js.
As a member of our development team, you will be responsible for designing, developing, and maintaining our web applications, ensuring high-performance and responsiveness across the entire software stack.
Responsibilities:
- Collaborate with cross-functional teams to understand requirements and develop innovative solutions using React.js, JavaScript, TypeScript, and Node.js.
- Design, develop, and deploy scalable and reliable web applications with a focus on usability, performance, and security.
- Write clean, maintainable, and efficient code using industry best practices and coding standards.
- Develop reusable components and libraries for future use.
- Collaborate with UI/UX designers to translate wireframes and mockups into responsive web interfaces.
- Optimize applications for maximum speed and scalability.
- Implement automated testing and continuous integration to ensure code quality and reliability.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 5-8 years of professional experience in web development with a focus on React.js, JavaScript, TypeScript, and Node.js.
- Strong proficiency in React.js, including hooks, context API, and component lifecycle.
- Proficient in JavaScript and TypeScript with a good understanding of functional programming concepts.
- Experience with Node.js and building RESTful APIs using Express.js or similar frameworks.
- Solid understanding of web fundamentals such as HTML5, CSS3, and responsive design.
- Experience with version control systems (Git) and collaborative development workflows (GitFlow).
- Knowledge of testing frameworks (Jest, Enzyme, Mocha) and writing unit and integration tests.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills with the ability to work effectively in a team environment.
- Experience working on VueJS
- Bootstrap/VueJS development of web applications.
- Experience working on Vue 3
- Good knowledge of Vue Reactivity, Lifecycle Hooks, Components, Reusability, Event Handling and Routing.
- Experience working on rest services-based architecture.
- Have used state management libraries like vuex, state Integration of Web APIs, and other 3rd party frameworks.
- Good understanding of HTML, CSS, ES6.
- Good to have Knowledge of CSS framworks like TailwindCSS
- Good to have knowledge of frontend tools like Vue-CLI, vite js.
Job Responsibilities
- Design, build and maintain software applications.
- Write well-designed, testable, efficient code by using best software development practices.
Location Delhi NCR
Search Context
Over 400m informal sector workers in India, including farmers, self-employed women,
small retailers, domestic help, gig workers, employees of micro-enterprises and daily-wage
earners are not eligible for pension or other social protection benefits. Without an urgent
and effective response to pension exclusion, they face the grim prospect of extreme
poverty for over 20 years once they are too old to work.
pinBox is the only global pensionTech committed exclusively to mass-scale digital micropension inclusion among self-employed women and youth. We deploy our white-labelled,
API-enabled pension administration and delivery platform, our unique deployment model
and a simple and intuitive UI/UX to make access to regulated pension, savings and
insurance products easy and simple for non-salaried informal sector workers. We're
working actively with governments, regulators, multilateral aid agencies and leading
financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating
in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and
Nigeria by 2023.
Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and
insurers use our pensionTech to build a mass market for their products beyond their
traditional agent-led customer base. Banks, MNOs, MFIs, fintechs, agritechs, gigplatforms and staffing companies can easily embed our plug-and-play pensionTech onto
their own mobile and/or web applications to instantly offer an integrated social protection
solution to their clients, members and employees without any new investments in IT or
capacity enhancement.
We’ve recently completed our first equity fundraise to enhance our engineering, business
and delivery capacity and embark on the next stage of pinBox pensionTech development
and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to
start saving for their old age in a secure, affordable and well-regulated environment.
Profile of the Business Head for Embedded Solutions
pinBox is looking for a person with indubitable ethics, who is entrepreneurially inclined,
passionate about digital finance and is eager to build from scratch. The business head for
the embedded partnerships model should be a self-motivated, driven and hands-on
individual who will develop and own short and long-term strategies and goals for this
model.
This is a senior business partnerships development role that requires proactive interactions
with the senior management of a range digital stakeholders including staffing platform
companies, gig-platforms, fintechs, agritechs, payment solution providers and other digital
“aggregators”.
The business head for the embedded partnerships model will be expected to optimize
voluntary micro-pension coverage expansion in India by embedding the pinBox platform
onto the web / mobile apps of a large number of digital aggregators.
The primary measure of success of this role will be the extent to which coverage and
persistency is optimized through effective and sustainable collaborations with a large
number of credible and committed tech partners, and working closely with the pinBox
delivery, communications, product, IT and client protection teams to upscale coverage
and persistency through each such embedded partnership.
The Business Head for Embedded Solutions will be expected to
1. Provide leadership for growing the social impact and business outcomes by our
partners and by pinBox on a pan-India basis,
2. Develop and deliver India business forecasts and goals, an embedded partnerships
pipeline and a segmented go-to-market strategy based on various categories of tech
platforms, occupational groups and target demographic segments,
3. Formulate and implement a replicable, scalable and sustainable engagement,
implementation and governance strategy for partnerships with multiple entities,
4. End-to-end management of the embedded partner onboarding process including
commercial negotiations, product choice, implementation process, and time-bound
coverage and persistency targets,
5. Work closely with the pinBox product, delivery, analytics, communications, customer
protection and IT teams to continually improve efficacy and retail traction based on
partner and client needs and implementation experience,
6. Establish a system for periodic review meetings with partners to regularly monitor
outcomes including enrollments, subscriber knowledge, savings persistency and
adequacy; Work with the pinBox IT and MIS teams to provide partners with real-time
data insights and dashboards to help monitor efforts and optimize outcomes,
7. In consultation with partners, and relevant pinBox teams, develop innovative ideas and
behavioral interventions that optimize voluntary digital enrollments and regular savings
by partner clients/ members,
8. Periodically commission helpline-led interviews and surveys among subscribers to
assess efforts and outcomes and to satisfy partner management that implementation
efforts are in line with stated goals of mass-scale pension and social security inclusion,
9. Proactively investigate implementation challenges and issues and develop and
implement ideas and solutions that can positively impact outcomes at scale,
10. Periodically monitor the efforts of the pinBox delivery team responsible for partner
activation and for providing ongoing IT and communications support to partners, and
11. Contribute to the development of thought leadership on digital micro-pension
inclusion through research papers, media articles and blogs to strengthen the pinBox
brand positioning in digital micro-pension and social security inclusion.
The ideal candidate processes
1. An undergraduate degree in engineering and a post-graduation in business, finance or
marketing,
2. At least 7 years’ experience at a fintech or platform staffing or retail services company
(experience with digital financial inclusion, familiarity with the fintech and technology
apps ecosystem, and retail finance regulatory frameworks in India will be an added
advantage),
3. Excellent oral and written communications skills,
4. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and
5. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to
foster and grow strong relationships
- Explain the customers - based on product offers/benefits
- Promoting the products
- Customer follow-up
- Feedback - emails/phones (communication channel)
- Maintain register for the same
- Handle Telephone Calls. And handle Lead Validation and sending the Lead to the concerned executive in the CRM and Whatsapp.
- Looking for an ambitious and energetic individual for Telecaller Executive/ Customer Care Executive/Customer Support Executive /inbound, to help us expand our clientele. Who will be the face of the company and should have the dedication to create and apply an effective sales strategy.
- Should have good Communication Skills and Convincing Power.
- Keep records of calls and sales and note useful information
- Completely work from home opportunity
- Answer calls in a professional manner
- Get leads from Justdial
- Answer customer queries
- Call up customers & understand leads
- Pass requirement to the sales team
- JD: • 10+ years of overall industry experience
• 5+ years of cloud experience
• 2+ years of architect experience
• Varied background preferred between systems and development
o Experience working with applications, not pure infra experience
• Azure experience – strong background using Azure for application migrations
• Terraform experience – should mention automation technologies in job experience
• Hands on experience delivering in the cloud
• Must have job experience designing solutions for customers
• IaaS Cloud architect
workload migrations to AWS and/or Azure
• Security architecture considerations experience
• CI/CD experience
• Proven applications migration track of record.
CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )
CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.
We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.
Roles & Responsibility: -
- Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
- Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Close sales and achieve monthly quotas through the cold calls.
- Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
- Responding promptly to customer inquiries and communicating with customers through various channels.
- Keeping records of customer interactions, transactions, comments and complaints.
- Ensure customer satisfaction and provide professional customer support.
- Keeping records of customer interactions, transactions, comments and complaints.
Qualifications & Skills: -
- Bachelor’s degree or equivalent.
- The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
- 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
- Computer literacy, IT skills, and typing skills.
- An understanding of sales principles and customer service practices.









