
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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- Timing:- 10 a.m to 6 p.m
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- BOM preparation
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Executive Director
Smart Rain Technology is a rapidly growing technology company located in Hyderabad, India. Our mission is to save water, save money and save time through our proprietary irrigation and water management system. We are looking for an experienced Executive Director to organize, grow, and oversee the daily operations in Hyderabad, India.
Candidate will assist in technical vision and leadership for developing and implementing Smart Rain's technology initiatives, with an emphasis on integration of cutting-edge technology-based practices and services into our current offerings.
The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes, business practices including government and compliance requirements in India. The overall goal is to safeguard and augment the efficiency of the company’s operations in Hyderabad, India and to facilitate accelerating development and long-term success.
Executive Director Job Responsibilities:
- Responsible for the planning, organizing, and directing of the organization’s operations and programs.
- Thorough knowledge of government and compliance requirements in India.
- Prepares accurate and timely analyses that capture and communicate business results, variances, and performance trends.
- Communicates and report company results to the parent company and shareholders.
- Provides leadership to and manages the efforts of site staff to ensure appropriate support of all departments.
- Coordinates and leads annual budget reviews, monthly and quarterly reviews, and periodic forecast updates with operational and senior management.
- Retains a diverse, highly qualified staff and provides career coaching, growth, and personal development for direct/indirect report employees.
- Provides leadership and technical direction for maintenance and support services for Web, Mobile applications, back-end services, enterprise software, peripherals, and assist in professional development of team.
- Ensures that the design, development, and implementation of enterprise applications and infrastructure systems support the needs of our customers, and management.
- Co-Develop and enforce policies and procedures to ensure the protection of local Smart Rain technology assets and the integrity, security, and privacy of data entrusted to or maintained by fellow team members.
- Develops and implements an accountability system for measuring the success of the goals defined with in the Smart Rain team.
- Serves as a company representative and assumes responsibility at local, regional, state, and national meetings and events pertaining to areas of responsibility.
- Demonstrates excellent interpersonal skills using tact, patience, and courtesy while exemplifying integrity, candor, and high ethical conduct.
- Provides vision, leadership, and direction to all employees within the department.
- Directs and/or coordinates the development of specifications for the procurement of hardware, software, telecommunications, and support services required to support Smart Rain India.
- Prepares materials and presentations for US Smart Rain management team
Executive Director Qualifications/Skills:
- Demonstrated leadership and management skills
- Ability to multitask
- Takes initiative
- Works independently
- Creative problem-solving skills
- Enthusiastic
- Dynamic
- Flexible
- Organized
- Collaborative
Education, Experience, and Licensing Requirements
- Bachelor’s Degree in computer science, finance or accounting
- CMA or MBA preferred
- 15 or more years of financial management experience in an operational environment
- 10 or more years management or supervisory experience
- Relevant experience in technology industry environment
- Experience working with US based company preferred
Benefits
Smart Rain Technology offers a competitive compensation and benefits package. Compensation will be based on experience and market conditions. Benefits include terrific health insurance, paid time off, holiday pay, performance based quarterly bonuses, and an outstanding work environment with a growing team and companyAlmost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Creating cost effective, scalable, agile processes that can cater to increased production requirements
- Creating and executing the production plan
- Collaborating closely with the Business Analyst(s) and the Merchandiser(s) for the same
- Ensuring that the manufactured apparels (both inhouse and at vendor site) meet the quality benchmarks
- Bringing in more robust quality measures to the entire production process
- Motivating and upskilling his teams and ensuring smooth communication and collaboration at all times
- Ensuring complete and timely handoffs amongst teams to ensure the manufacturing is as per plan
- Ensuring that the vendors are able to fulfill the manufacturing requirements on time and that there are no delays on their front because of capacity issues
- Creating stringent processes related to vendor allocation and follow ups to ensure timely delivery
- Partnering with internal teams such as Merchandisers, Technology, Finance, HR, Legal etc
- Ensuring that the processes and their interface with technology stays updated with changing times
- Submitting production cost estimates and ensuring the Purchasing Orders are issued on time
- Ensuring cost optimization and ensuring strong fiscal controls are in place across the production process
- Driving a strong execution culture within his team so as to ensure that delivery is as per the production planned/ launch plan
- Communicating terms and conditions applicable to all external partners related to Production and ensuring adherence to the same
- Introducing best practices to the organization
Desired Candidate Profile
What you need to have:- 10+ years of relevant experience (preferable)
- Planning skills
- Strong excel skills
- Understanding of block prints and supplier/vendor networks- Should also come with his/her own network in place
- Cost cutting abilities
- Strong process orientation and inclination for documentation
- Customer FIRST Mindset
- Good communication Skills (Fluency in English is not a mandate)
- Strong Interpersonal Skills
- Stakeholder management and people management skills
- Vendor Management
- Strong prioritization and organising skills
- Ability to get work done through others
- Ability to multitask
- Prior experience as an Operations/ Production Manager for a manufacturing concern preferably in an ecommerce set up
- Experience in handling large internal teams as well as a large vendor network
Business development and sales exp from education tech.
Experience in C#, OOps, Javascript, HTML
· Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 1-5 years
· Experience in SQL is a must
· Should have 1-5 years experience in backend development
· Experience in service-based development using technologies such as Web API and RESTful services.
· Proficient in writing clean, well-structured code with proper abstraction and reusability.
. Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements.
- 10+ years developing and designing software products, and demonstrated experience with full software development lifecycle, ideally in a regulated industry
- Strong computer science fundamentals in OOAD, design patterns, data structures, and algorithms
- Fluency in a high-level object oriented programming language (e.g. Java, C#, Golang, C++)
- Strong understanding of professional software engineering best practices for the full SLDC including coding standards, code reviews, source control, build processes, testing, and operations.
- Experience designing and developing scalable, highly available distributed systems / services
- Expertise with services and microservices solution design and delivery covering API design, containerization, and application integration / messaging.
- Expertise with design and delivery of cloud native solutions on any of the major cloud platforms (AWS, Azure, GCP).
- Expertise with algorithm development in one or more of the following areas: numerical & statistical analysis, signal processing, image processing, regression, and machine learning.
- Practical experience with SCRUM, SaFe or other applicable agile framework in regulated environments.
- Experience in design, engineering, and testing of software contained in medical devices developed under the FDAs regulations for 510(k) or PMA products is preferred.
- Superior communications skills (oral & written)
- Outstanding interpersonal skills, and effective collaboration
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- Works in a lead role in one or more aspects of the overall software development process (such as software design, code development) under a disciplined product development process that meets FDA requirements.
- Works independently on identifying new technologies and creating systems designs for implementation into new product development and process improvements.
- Exercises independent judgment in identifying, recommending and implementing significant and/or complex new tools/process improvements to meet company objectives in areas of new product development, product testing, process improvement and compliance with regulatory requirements.
- Readily adjusts priorities and works within team environment for timely completion of common objectives for multiple projects.
- Resolve significant and/or complex technical issues to meet company objectives.
Main Responsibilities:
- Technical leadership in cloud services / systems software development (such as software design, code development, design review, code review, and testing) including project scheduling activities.
- Reliably deliver high quality software within schedule constraints.
- Provides technical ownership of software products.
- Actively participates in product development teams for the development of new products and services.
- Interacts with QA engineers to ensure that software products are robust and of very high quality.
- Research technical issues and propose technical approaches that achieve product and quality requirements.
- Participate in the full life cycle of development, from specification and design through implementation, testing, and support.
- Work on significant and unique issues where analysis of situations or data requires an evaluation of intangibles.
- Exercise independent judgment in methods, techniques and evaluation criteria for obtaining results.
Minimum Education:
- Bachelors in Computer Science, Software Engineering, or related engineering or scientific field.
Minimum Experience:
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