
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
If you are fascinated by AI and looking to work with a team that uses the latest AI technologies, in a fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for people who could join and who are ready to take on big challenges.
What We Are Looking For :
We are looking for transcribers to translate audio recordings into written documents In this position, you will have to listen to the audio, and edit a pre-generated draft created by our AI. Our ideal applicant should have significant experience or a certificate in transcription. You must also have excellent hearing and strong typing skills
Transcriber Responsibilities:
• Completing transcriptions promptly and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
• Communicating with the supervisor when there are issues.
• Submitting completed drafts to and correcting any errors as per the transcribing session
• Edit your transcriptions before filing them
• Providing any feedback to better improve the accuracy of our machine learning algorithm.
Skills and Qualifications
• Experience - applicants should have more than 1 year of experience. And have experience using AI-generated text editing tools.
• Listening skills - transcribers need to listen carefully to audio recordings and interpret them appropriately.
• Time management - transcribers must work quickly and efficiently
• Computer skills - applicants for this role need to be comfortable using computers and must be able to understand our tool quickly
• Detail-oriented - transcribers need to spot inaccuracies and inconsistencies in final drafts, so attention to detail is key to being successful in this job
• Writing skills - to create accurate transcripts, transcribers need to have a good understanding of the English language and grammar
Why You Should Join Rezo.AI:
· You're Surrounded by Passionate Team Members
· You Learn About Entrepreneurship
· Big Career Opportunities
· Learn by doing
· The Opportunity of Innovation
· Recognition
· Enhanced Responsibility

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
Similar jobs
Role & Responsibilities:
We are seeking a Security Engineer I to join our team. The ideal candidate will be responsible for both Web3 and Web2 security paradigms, knowledge of Amazon Web Services (AWS), and proficiency in monitoring and alerting systems. This role involves ensuring the security of our digital assets, infrastructure, and applications.
Responsibilities:
- Perform penetration testing of applications/products based on Web, Mobile, Web3 assets like Smart Contract, Bitcoin Script, etc.
- Plan and perform red team exercises in a variety of environments.
- Manage applications/products bug bounty program with validation and response mechanism for vulnerabilities submitted by external researchers.
- Continuous research on new attack vectors/techniques and their mitigations.
- Manage attack surface based on risk assessment for the business.
- Develop scripts, tools and methodologies to enhance security posture of the whole company and its applications/products.
- Manage continuous passive and active monitoring and alert systems such as Prometheus, Grafana, Wazuh, etc.
- Apply knowledge of AWS services to support the maintenance of secure cloud infrastructure. Deployment and management of security tools (open source and commercial)
- Clear communication for vulnerability reports and their remediation required.
- Work with cross-functional teams to align and priorities remediation efforts.
- Work collaboratively/independently on unique or special assignments which may require specialized knowledge and/or experience.
- Comply with company, division and professional ethical standards.
Ideal Candidate:
- Strong Security Engineer Profile: Web3 & Web2 | Penetration Testing, Cloud Security & Blockchain
- Experience: Must have 4+year of experience in a security engineering role or related position — covering both Web3 and Web2 security paradigms across application, infrastructure, and cloud security contexts.
- Penetration Testing & Red Teaming: Must have hands-on experience performing penetration testing on Web, Mobile, and Web3 assets — including Smart Contracts and Bitcoin Scripts — and must have planned or executed red team exercises across varied environments.
- Application Security Knowledge: Must have strong working knowledge of OWASP Top 10, SANS Top 25, NIST, MITRE ATT&CK, and shift-left security methodologies — with the ability to apply these in vulnerability identification and risk prioritization.
- Infrastructure & Networking Architecture: Must have a strong understanding of application, infrastructure, and networking architecture — with the ability to assess attack surfaces holistically and manage risk across business assets.
- Monitoring & Alerting: Must be proficient in deploying and managing continuous monitoring and alerting systems — with direct exposure to tools such as Prometheus, Grafana, Wazuh, or comparable security tooling.
- AWS & Cloud Security: Must have working familiarity with AWS services and basic cloud security concepts — with practical ability to support and maintain secure cloud infrastructure.
- Scripting & Tooling: Must be able to develop scripts, tools, and methodologies to enhance security posture — with working knowledge of at least one of Go, Rust, TypeScript, or Python.
- Blockchain Security Fundamentals: Must have a foundational understanding of blockchain technologies and associated security considerations — covering smart contract security, Bitcoin script analysis, or related Web3 attack vectors.
- Education: Must hold a Bachelor's degree in Computer Science, Information Technology, or a related field.
- Company: Candidate must have prior experience working at a blockchain or Web3-native product company.
- Experience Depth: More than 2 years in a security engineering role is a plus — reflecting deeper ownership of security programmes and broader exposure to advanced attack techniques.
- Bug Bounty Program Management: Experience managing a bug bounty program end-to-end — including vulnerability validation, researcher response coordination, and clear written communication of findings and remediation — is a meaningful plus.
Preferred:
- Certifications: Holding any one of C-PENT, eJPT, PWPP, or GPEN is a plus as validated evidence of offensive security competency.
- Role Structure: Note: This is an Individual Contributor (IC) role initially — with the expectation of building and leading a security team as the function matures.
🎯 Ideal Candidate Profile:
This role requires a seasoned engineer/scientist with a strong academic background from a premier institution and significant hands-on experience in deep learning (specifically image processing) within a hardware or product manufacturing environment.
📋 Must-Have Requirements:
Experience & Education Combinations:
Candidates must meet one of the following criteria:
- Doctorate (PhD) + 2 years of related work experience
- Master's Degree + 5 years of related work experience
- Bachelor's Degree + 7 years of related work experience
Technical Skills:
- Minimum 5 years of hands-on experience in all of the following:
- Python
- Deep Learning (DL)
- Machine Learning (ML)
- Algorithm Development
- Image Processing
- 3.5 to 4 years of strong proficiency with PyTorch OR TensorFlow / Keras.
Industry & Institute:
- Education: Must be from a premier institute (IIT, IISC, IIIT, NIT, BITS) or a recognized regional tier 1 college.
- Industry: Current or past experience in a Product, Semiconductor, or Hardware Manufacturing company is mandatory.
- Preference: Candidates from engineering product companies are strongly preferred.
ℹ️ Additional Role Details:
- Interview Process: 3 technical rounds followed by 1 HR round.
- Work Model: Hybrid (requiring 3 days per week in the office).
Based on the job description you provided, here is a detailed breakdown of the Required Skills and Qualifications for this AI/ML/LLM role, formatted for clarity.
📝 Required Skills and Competencies:
💻 Programming & ML Prototyping:
- Strong Proficiency: Python, Data Structures, and Algorithms.
- Hands-on Experience: NumPy, Pandas, Scikit-learn (for ML prototyping).
🤖 Machine Learning Frameworks:
- Core Concepts: Solid understanding of:
- Supervised/Unsupervised Learning
- Regularization
- Feature Engineering
- Model Selection
- Cross-Validation
- Ensemble Methods: Experience with models like XGBoost and LightGBM.
🧠 Deep Learning Techniques:
- Frameworks: Proficiency with PyTorch OR TensorFlow / Keras.
- Architectures: Knowledge of:
- Convolutional Neural Networks (CNNs)
- Recurrent Neural Networks (RNNs)
- Long Short-Term Memory networks (LSTMs)
- Transformers
- Attention Mechanisms
- Optimization: Familiarity with optimization techniques (e.g., Adam, SGD), Dropout, and Batch Normalization.
💬 LLMs & RAG (Retrieval-Augmented Generation):
- Hugging Face: Experience with the Transformers library (tokenizers, embeddings, model fine-tuning).
- Vector Databases: Familiarity with Milvus, FAISS, Pinecone, or ElasticSearch.
- Advanced Techniques: Proficiency in:
- Prompt Engineering
- Function/Tool Calling
- JSON Schema Outputs
🛠️ Data & Tools:
- Data Management: SQL fundamentals; exposure to data wrangling and pipelines.
- Tools: Experience with Git/GitHub, Jupyter, and basic Docker.
🎓 Minimum Qualifications (Experience & Education Combinations):
Candidates must have experience building AI systems/solutions with Machine Learning, Deep Learning, and LLMs, meeting one of the following criteria:
- Doctorate (Academic) Degree + 2 years of related work experience.
- Master's Level Degree + 5 years of related work experience.
- Bachelor's Level Degree + 7 years of related work experience.
⭐ Preferred Traits and Mindset:
- Academic Foundation: Solid academic background with strong applied ML/DL exposure.
- Curiosity: Eagerness to learn cutting-edge AI and willingness to experiment.
- Communication: Clear communicator who can explain ML/LLM trade-offs simply.
- Ownership: Strong problem-solving and ownership mindset.
Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 5+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc.
· Experience with node.js
· An understanding of User Experience and a background in building intuitive interfaces.
Secondary Skills (nice to have)
· Experience with Shopify integrations.
· Experience building native apps for other platforms.
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· AWS ecosystem and tools, particularly developing for serverless environments.
· Any experience with other languages will be beneficial.
Soft Skills
· Proven ability to lead a team and mentor others.
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
Managing Social media Accounts
Posting on Social Media accounts
Making suggestions for creative ad campaigns and templates.
Can track data and analyze the performance of social media campaigns.
Hands-on experience in React.js and Good understanding of core concepts
Hands-on experience in state management libraries like Redux.
Hands-on experience in HTML5 & CSS3 and JavaScript.
Experience integrating with Restful web services
Proficient with ES6/7/8 syntax and concepts
Proficient knowledge of cross-browser compatibility issues
Knowledge of modern authorization mechanisms, such as JSON Web Token
Experience with common front-end development tools such as Babel, Web pack, NPM.
What you will do:
- Playing a part in defining software architectures – collaborate with leads to explore existing systems, determine areas of complexity, uncover potential risks to successful implementation, and learn the applications’ capabilities.
- Implementing solutions as per technical design for new features and changes to existing components.
- Participating in the full development lifecycle of new functionality and enhancements to existing applications.
- Committing to producing high quality, highly performing and robust software within agreed time estimates and to agreed quality standards.
- Managing all stakeholder expectations.
- Working alongside global teams.
- Taking responsibility for successful delivery.
- Being able to work in a fast paced Agile/SCRUM environment.
- Following coding standards, building appropriate unit tests, integrating tests and deployment scripts.
- Assisting in defining software architectures – Collaborating with leads to explore existing systems, determining areas of opportunities.
- Translating designs and style guides provided by the Design team into functional user interfaces, ensuring cross browser compatibility and performance.
- Contributing to continual improvement by suggesting improvements to user interface, software architecture or new technologies.
Qualifications and Background
- 3-5+ years of experience working on Salesforce platforms
- At least one year of experience working directly with North Americas and European clients
- At least two Salesforce certification
- Salesforce Certified JavaScript Developer I
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I/II
- Salesforce.com Certified Administrator
- Bachelors/Postgraduate degree, professional qualification, or relevant experience.
- Knowledge, Skills, and Abilities
- Domain expertise: have a good technical understanding of the Salesforce Sales and Service Cloud and how business stakeholders use the product.
- General knowledge of technical concepts, strategies, and methodologies, including architectural and security concepts, systems development life cycle, information management, and portfolio management (production systems, release planning, change management).
- Proficient with Salesforce Lightning Design System and the Salesforce development lifecycle.
- Software engineering skills with Force.com Platform (Apex, LWC, SOQL, Unit Testing)
- Experience in core web technologies including HTML5, JavaScript and CSS
- Demonstrated experience with relational databases, data modelling, and ETL tools
- Experience with Services Oriented Design Principles (SOA) and Web Services (REST & SOAP, JSON & XML)
- Experience with Agile development methodologies such as SCRUM
- Experience with complex business systems integration as well as object-oriented design patterns and
- development
- Stakeholder management: experience in managing relationships with business stakeholders; a proven ability
- to work with and influence cross-functional teams, ensuring close collaboration with development teams, is
- especially important.
- Excellent organizational, verbal and written communication skills
- Key Responsibilities
- Client Interaction
- You will be required to be available for project and client interactions during UK business hours.
- Meet with clients to determine business, functional and technical requirements and participate in
application design, configuration, testing, and deployment
- Participate in the sales cycle as needed (solution definition, pre-sales, estimating and project planning) o Work cross-functionally with Revenue Operations, Sales Finance, Engineering, and other key stakeholders within the client organisation.
- Gather, analyse and document functional and technical requirements for new projects, enhancements to existing solutions and production issues reported by end-users
- Leadcustomer-driven solutions utilizing strong technical design skills and strong working relationships
with internal groups
- Guide users in formulating requirements, advise on alternatives and on the implications of new or
revised processing analysis.
- Translate business requirements into well-architected solutions that best leverage the Salesforce
platform and products • Technical development
- Setupdevelopmentenvironmentsontheirownandcommunicatedevelopmentprogresstotheclient and senior management.
- Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform.
- Implement and maintain Salesforce customizations such as custom fields and objects, layouts, controller extensions, triggers, workflows, process builders, and validation rules
- Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
- Createandexecuteunit,integration,anduseracceptancetestplans,includingusecasesandtestdata o Ensure service level availability of the Force.com platform and integration applications and provide
on-call support for break/fix/enhancement activities to resolve application issues. • Research and best practices
- Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
- Apply best practices and design patterns of best-of-breed applications developed on the Salesforce. com platform
- Assist with the planning of application changes, development, and installation of upgrades and new releases.
Job ID: RP1050
Job Location: Mumbai or Gurugram
Expected Joining: within a month
Job Requirement:
- 4 to 7 years of experience in the lending domain.
- Proficiency with selenium using Java or Python
- Proficiency in Linux, network database, distributed system.
- Develop test plans, identify quality risks and propose reasonable solutions
- Organize and execute test tasks
About Us:
Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.







