11+ Training & Development Jobs in Mumbai | Training & Development Job openings in Mumbai

Customer Support Executive Role (For ERP Software, Accounting & GST)

Company: Torero Softwares Ltd

Location: Lower Parel East, Mumbai (On-site, Full Time)

Working Days: Monday – Saturday

Timings: 10:00 AM – 7:00 PM

Role Overview

This role involves supporting existing customers using our ERP software. The support is focused on accounting operations, billing, and GST-related queries. The position requires regular customer interaction and live problem-solving.

Key Responsibilities

• Handle customer queries related to ERP software usage
• Resolve accounting entries, billing, and GST-related issues
• Guide customers step-by-step during live calls
• Provide remote support using AnyDesk / UltraViewer
• Escalate complex issues when required

Mandatory Eligibility

• Commerce background (B.Com / M.Com or equivalent)
• Basic understanding of accounting entries
• Comfortable communicating with customers on calls
• Willing to work on-site at Lower Parel, Mumbai
• Freshers who are good in accounting can also.

Interested Candidates Can Apply Now

We are seeking a graphic designer to join our team. You will be designing a wide variety of things across digital media.To be successful in this position, you’ll be a self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Experience: 1-3 years


Skills Required:Adobe Photoshop(Mandatory), Illustrator, Indesign

Graphic Designer Responsibilities:

• Planning concepts by studying relevant information and materials.

• Ensure projects are completed with high quality and on schedule

• Prioritize and manage multiple projects within design specifications and budget restrictions

• Perform retouching and manipulation of images

• Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.

• Preparing finished art by operating necessary equipment and software.

• Contributing to team efforts by accomplishing tasks as needed.

• Reviewing final layouts and suggesting improvements when necessary.

• Amend designs after feedback

Graphic Designer Requirements:

• Bachelor’s degree in graphic design or related field.

• Experience as a graphic designer or in related field.

• Demonstrable graphic design skills with a strong portfolio.

• Proficiency with required desktop publishing tools like adobe photoshop.

• A strong eye for visual composition.

• Effective time management skills and the ability to meet deadlines.

• Able to give and receive constructive criticism

• Experience with computer-aided design.

• Knowledge of Adobe PhotoShop, Illustrator, Sketch, InDesign, and other graphic design software

• Compelling portfolio of work over a wide range of creative projects

• Strong analytical skills

Job Title: Cloud Engineer - Azure DevOps

Job Location: Mumbai (Andheri East)

About the company:
MIRACLE HUB CLIENT,   is a predictive analytics and artificial intelligence company headquartered in Boston, US with offices across the globe. We build prediction models and algorithms to solve high priority business problems. Working across multiple industries, we have designed and developed breakthrough analytic products and decision-making tools by leveraging predictive analytics, AI, machine learning, and deep domain expertise

Skill-sets Required:

• Azure Architecture
• DevOps Expert
• Infrastructure as a code
• Automate CICD pipelines
• Security and Risk Compliance
• Validate Tech Design

Job Role:

• Create a well-informed cloud strategy and manage the adaption process and Azure based architecture
• Develop and organize automated cloud systems
• Work with other teams in continuous integration and continuous deployment pipeline in delivering solutions
• Work closely with IT security to monitor the company's cloud privacy

Desired Candidate Profile:

• Bachelor’s degree in computer science, computer engineering, or relevant field.
• A minimum of 3 years’ experience in a similar role.
• Strong knowledge of database structure systems and data mining.
• Excellent organizational and analytical abilities.
• Outstanding problem solver.
• IMMEDIATE JOINING (A notice period of 1 month is also acceptable)
• Excellent English communication and presentation skills, both verbal and written
• Charismatic, competitive and enthusiastic personality with negotiation skills

Compensation: 12-15 LPA with minimum 5 years of experience. ( OR AS PER LAST DRAWN )

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

About Anar:

Funded by top VCs - Accel and Elevation Capital - we are building a LinkedIn + Alibaba kind of platform for small businesses in India to help them grow. 

You will have an immense amount of freedom. Empathy is ingrained in Anar’s culture. We value individuality. We don’t allow micromanagement. We aim to keep it fun while we build Anar together.

We are helping small businesses build their digital identity (business profiles are similar to our LinkedIn profiles), helping them stay updated about the latest products and trends and helping them grow their income. Check this tweet by our founder, Nishank.

To know a bit on Anar - anar.biz

To know why we are doing what we are doing - click  here

Profile - Sales Executive

Work Type -  Work from office, 6 days a week

Job Location - Jogeshwari East, Mumbai

Shift timings - 9:30 am to 7 pm

About the job 

We are looking for passionate and results-driven Sales Executive to join our dynamic team. The ideal candidate will play a critical role in achieving our ambitious revenue growth objectives, focusing on promoting our innovative subscription and silver membership plans.

Your typical day at Anar

• Work on showcasing the value proposition and benefits of subscription plans and other monetization instruments to inquiring & interested client leads
• Create and execute sales plans to secure new customers, achieve sales goals, and grow profitability
• Utilize effective communication, market knowledge, and creative problem-solving to drive customer satisfaction
• Develop, and maintain positive user relationships to uphold user retention and encourage recurring adoption of plans.
• Achieve agreed-upon sales targets and outcomes within the scheduled timeline.
• Communicate proactively to keep sellers in the loop with regular updates, addressing their questions and concerns.
• Maintain accurate records of all transactions, interactions, and important information.

Need to Succeed! 

• Proficiency in Google documents, Google sheets and Google meet
• Intermediate or more in Hindi and English
• Drive to meet daily deal targets
• Proven sales experience, preferably in B2B model.
• Familiarity with CRM practices and ability to build productive business relationships.
• Strong communication, negotiation, and interpersonal skills.
• Preference is given to candidates with 6 to 36 months of experience talking to people, addressing their queries

Take the next step in your career with us and be part of an exciting journey!

• Salary: 20,000 - 35,000 / month
• Incentive - Target based

Contract Period:  

• 6 - 12 months

We are looking for a Front end Engineer with at least 1 year of experience. with a fast-moving organisation based out of Mumbai, India.

Skills Required:-

• java script
• React
• React native
• Knowledge of Angular, HTML/CSS3 is a plus
  
  

Roles and Responsibilities:-

• Develop new user-facing features.
• Defining Architecture & Flow for the enterprise-level project
• Writing reusable code and libraries for future use.
• Ability to write clean code with proper comments
• Ensure the technical feasibility of UI/UX designs.
• Optimise application for maximum speed and scalability.
• Integrating API's
• Excellent Debugging Skills
• Great Problem-Solving Skills
• knowledge of best practices in javascript framework and the ability to implement it
• Helping others if they got stuck with any problem

Company Profile:
Blitzpools is an Indian fantasy sports platform that allows users to
play fantasy cricket, football and kabaddi.

Blitzpools is a Game of Skill where user creates a team of real
players for an upcoming match and compete with other users for big
prizes. User's team earns points based on user's player performances
in the real-life match.

Years of Experience: 6+yrs.

Responsibilities:

• End-to-End ownership of retention programs and processes across a variety of direct-to-customer channels – Outbound & Inbound, Manual / Assisted (tele-calling, visits) & Automated (including email, SMS, push notifications, merchandising and other new upcoming digital mediums)
• Conceptualizing, building, executing and analyzing retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization
• Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research
• Own the product strategy and roadmap for retention - Partner with the product team to translate business goals into short term and long-term product roadmaps- Comfortable in generating a strategic vision as well as glide path with product teams. Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these

Desired Skills:

• Bachelor’s degree from a reputed institute. 6-8 years of overall experience with 5+ years of relevant work experience in lifecycle marketing in consumer products / services
• Demonstrate result orientation and high Bias for action. The candidate must have strong operational experience and be willing to get hands dirty.
• Proven track-record of managing and delivering marketing programs identifying customer actions and conversions for each stage and achieving those KPIs
• Highly customer-obsessed thinking with a deep understanding of customer needs and aspirations. Skilled at decoding the price-value equation from a customer’s perspective and an ability to speak the customer’s language
• Demonstrated experience using data and KPI metrics to monitor and measure performance, measure effectiveness and plan ongoing improvements
• Strong verbal and written communication skills. Ability to think big and rethink how to better serve our customers
• High bias for taking end-to-end ownership of responsibilities, flexibility and exceptional communication skills earning trust of others