Machine Learning

We are looking for an Analyst Programmer L2 – Catastrophe Modelling & Geospatial Analytics to join our team and contribute to the development of catastrophe models and analytical services for an open-source platform.

The role involves applying expertise in Natural Catastrophe (NatCat) perils, geospatial analysis, remote sensing, and scientific modelling to develop, validate, and improve catastrophe risk models for the insurance industry.

The ideal candidate should have a strong scientific/technical background with experience in GIS, geospatial data, catastrophe modelling, Python/R, SQL, and exposure to perils such as flood, hurricane/typhoon, earthquake, and other hydro-meteorological or geological hazards.

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

Responsibilities:

• Designing and implementing fine-tuned production ready data/ML pipelines in Hadoop platform.
• Driving optimization, testing and tooling to improve quality.
• Reviewing and approving high level & amp; detailed design to ensure that the solution delivers to the business needs and aligns to the data & analytics architecture principles and roadmap.
• Understanding business requirements and solution design to develop and implement solutions that adhere to big data architectural guidelines and address business requirements.
• Following proper SDLC (Code review, sprint process).
• Identifying, designing, and implementing internal process improvements: automating manual processes, optimizing data delivery, etc.
• Building robust and scalable data infrastructure (both batch processing and real-time) to support needs from internal and external users.
• Understanding various data security standards and using secure data security tools to apply and adhere to the required data controls for user access in the Hadoop platform.
• Supporting and contributing to development guidelines and standards for data ingestion.
• Working with a data scientist and business analytics team to assist in data ingestion and data related technical issues.
• Designing and documenting the development & deployment flow.

Requirements:

• Experience in developing rest API services using one of the Scala frameworks.
• Ability to troubleshoot and optimize complex queries on the Spark platform
• Expert in building and optimizing ‘big data’ data/ML pipelines, architectures and data sets.
• Knowledge in modelling unstructured to structured data design.
• Experience in Big Data access and storage techniques.
• Experience in doing cost estimation based on the design and development.
• Excellent debugging skills for the technical stack mentioned above which even includes analyzing server logs and application logs.
• Highly organized, self-motivated, proactive, and ability to propose best design solutions.
• Good time management and multitasking skills to work to deadlines by working independently and as a part of a team.

Job Title: Full Stack Engineer

Location: Delhi-NCR

Type: Full-Time

Responsibilities

Frontend:

• Develop responsive, intuitive interfaces using HTML, CSS (SASS), React, and Vanilla JS.
• Implement real-time features using sockets for dynamic, interactive user experiences.
• Collaborate with designers to ensure consistent UI/UX patterns and deliver visually compelling products.

Backend:

• Design, implement, and maintain APIs using Python (FastAPI).
• Integrate AI-driven features to enhance user experience and streamline processes.
• Ensure the code adheres to best practices in performance, scalability, and security.
• Troubleshoot and resolve production issues, minimizing downtime and improving reliability.

Database & Data Management:

• Work with PostgreSQL for relational data, ensuring optimal queries and indexing.
• Utilize ClickHouse or MongoDB where appropriate to handle specific data workloads and analytics needs.
• Contribute to building dashboards and tools for analytics and reporting.
• Leverage AI/ML concepts to derive insights from data and improve system performance.

General:

• Use Git for version control; conduct code reviews, ensure clean commit history, and maintain robust documentation.
• Collaborate with cross-functional teams to deliver features that align with business goals.
• Stay updated with industry trends, particularly in AI and emerging frameworks, and apply them to enhance our platform.
• Mentor junior engineers and contribute to continuous improvement in team processes and code quality.

🔹 Role: Python Engineer – Python & MLOps

📍 Location: Bellandur, Bangalore

🕐 Work Timings: 01:30 PM – 10:30 PM

🏢 Work Mode: Monday (WFH), Tuesday–Friday (WFO)

📅 Experience: 8-12 Years (Ideal: 8-10 Years)

🔹 Role Overview

This role focuses on building and maintaining a production-grade AI/ML platform. You will work on scalable Python systems, MLOps pipelines, APIs, and CI/CD workflows in an enterprise environment.

🔹 Key Responsibilities

✔ Develop production-grade Python applications using OOP principles

✔ Build and enhance MLOps pipelines (training, validation, deployment)

✔ Design and optimize REST APIs with OpenAI/Swagger

✔ Implement async programming for high-performance systems

✔ Work on CI/CD pipelines (Azure Pipelines / GitHub Actions)

✔ Ensure clean, testable, and maintainable code (PyTest, TDD)

🔹 Required Skills

✔ Strong Python (OOP, modular design)

✔ MLOps & CI/CD pipeline experience

✔ REST API development

✔ Async programming (async/await, concurrency)

✔ Pandas / Polars & Scikit-learn

✔ JSON Schema–driven development

✔ Testing using PyTest

🔹 Nice to Have

➕ Azure ML SDK

➕ Pydantic

➕ Azure Cosmos DB

➕ Experience with large enterprise platforms

Core Responsibilities:

• You would have the opportunity to work with a number of leading edge technologies.
• Write test cases to test code using automation frameworks, as well as create and continuously improve our test automation environment.
• Develop & maintain automated test scripts covering functional correctness using Object Oriented programming concepts, for both new features & Regression testing of existing functionality
• Understand software internals, debug code, automate repetitive tasks, and implement new tools and frameworks needed to streamline our QA process.
• Work directly with both Software Development Engineers and Product Managers to understand features, review technical implementations, and implement testing strategy.
• Plan, create and manage the overall Quality Planning strategy, design documentation for automation processes

Skills and Expertise:

• Minimum 3 Years' Experience
• Knowledge and proficiency in the use of various automated tools that are used in the
• Automated testing procedures.
• Execute interactive test procedures.
• Proficient in writing Automation scripts.
• Sound knowledge of programming and/or scripting languages. Java and Java script
• Good knowledge of SQL queries. Practical knowledge of web-based technologies
• Proven experience with Web-application Automation testing, Mobile apps testing.
• Understanding of OO concepts & its application to Automation framework
• Willingness to proactively engage in continuous process improvement
• Ability to communicate clearly with different areas of the business.
• Clarity of written communication when describing and issue or QA failure
• Experience in working with an Agile Development Methodology like Scrum
• Keen eye for detail and a commitment to excellence

Selected candidates day-to-day responsibilities include:

1. Working on computer vision/image processing applications like object classification, segmentation, etc.
2. Working on deep learning algorithms for machine vision based inspection usecases
3. Working on Machine Vision Cameras involving variety of Lens, Filters and other Optical Elements to collect data
4. Having full stack development experience will be plus

Job Description:
Requirements:

• BS in Computer Science, Computer Engineering, Electrical Engineering, Mathematics or a closely related computer technical field with 3+ years experience programming with at least one of the following languages:Java, C++, C#, Python, Go, or Perl;

OR 

• MS in Computer Science, Computer Engineering, Electrical Engineering, Mathematics or a closely related computer technical field 2+ years experience programming with at least one of the following languages: Java, C++, C#, Python, Go, or Perl.

ALSO 

• Minimum 3 years of experience building applications using at least one of the following: web application technologies including: HTML, CSS, or Javascript; OR Databases, for example: Mysql, Mongo, ora similar program; OR a collection of systems connected and communicating via a network connection
• Minimum 1 year of experience mentoring more junior Engineers
• Significant experience with large scale, high-performance systems