Sales Executive

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

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We are looking for a target-oriented Account Manager to manage and grow a portfolio of small and mid-sized business clients at MyOperator. The primary responsibility of this role is to drive revenue through renewals, expansions, cross-sell and up-sell, while ensuring high customer satisfaction and minimal churn.

The ideal candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and work closely with internal teams to resolve issues quickly and efficiently.

Key Responsibility Area:

• Revenue growth from existing accounts
• Timely renewals and contract retention
• Own end-to-end revenue responsibility for assigned accounts
• Account expansion through up-sell and cross-sell
• Churn reduction and risk mitigation
• High CRM hygiene and data accuracy
• Customer satisfaction and relationship management
• Customer CSAT, Social Media Reviews

Requirements:

• Graduate and over with excellent oral and written communication skills.
• At least 1-2 Year(s) of working experience in the related field is required for this position .
• Customer-first mindset 
• Advanced MS Excel skills .
• High sense of responsibility and reliability
• Proactive, self-driven, and result-focused
• Collaborative team player

Benefits:

• 5 days working with alternate Saturday
• 10:00 AM to 7:00 PM Working Hours
• Competitive fixed salary with performance-based incentives linked to revenue, renewals, and expansion
• Clear career growth path in Account Management and Customer Success
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting

Criteria:

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
• Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
• Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
• Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
• Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
• Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
• Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
• Strong scripting skills (Bash, Shell, Python) for automation
• Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
• Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
• Strong experience in incident management, root cause analysis & production firefighting

Description

Role Overview

Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.

 Key Responsibilities

1. Cloud Infrastructure — AWS (Primary Focus)

• Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
• Optimize cloud cost, resource utilization, and performance across environments.
• Design high-availability, fault-tolerant systems for streaming workloads.

2. CI/CD Automation

• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
• Automate deployments for microservices, mobile apps, and backend APIs.
• Implement blue/green and canary deployments for seamless production rollouts.

3. Observability & Monitoring

• Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
• Perform proactive performance analysis to minimize downtime and bottlenecks.
• Set up dashboards for real-time visibility into system health and user traffic spikes.

4. Security, Compliance & Risk Highlighting

• Conduct frequent risk assessments and identify vulnerabilities in:

  o Cloud architecture

  o Access policies (IAM)

  o Secrets & key management

  o Data flows & network exposure

• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.

5. Scalability & Reliability Engineering

• Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
• Identify scalability gaps and propose solutions across:
•   o Microservices
•   o Caching layers
•   o CDN distribution (CloudFront)
•   o Database workloads
• Perform capacity planning and load testing to ensure readiness for 10x traffic growth.

6. Database & Storage Support

• Administer and optimize MongoDB for high-read/low-latency use cases.
• Design backup, recovery, and data replication strategies.
• Work closely with backend teams to tune query performance and indexing.

7. Automation & Infrastructure as Code

• Implement IaC using Terraform, CloudFormation, or Ansible.
• Automate repetitive infrastructure tasks to ensure consistency across environments.

Required Skills & Experience

Technical Must-Haves

• 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
• Strong hands-on experience with AWS (core and advanced services).
• Expertise in Jenkins CI/CD pipelines.
• Solid background working with MongoDB in production environments.
• Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
• Strong scripting experience (Bash, Python, Shell).
• Experience handling risk identification, root cause analysis, and incident management.

Nice to Have

• Experience with OTT, video streaming, media, or any content-heavy product environments.
• Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
• Understanding of CDN, caching, and streaming pipelines.

Personality & Mindset

• Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
• Proactive problem solver with ability to think about long-term scalability.
• Comfortable working with cross-functional engineering teams.

Why Join company?

• Build and operate infrastructure powering millions of monthly users.

• Opportunity to shape DevOps culture and cloud architecture from the ground up.

• High-impact role in a fast-scaling Indian OTT product.

Strong Senior Solutions Engineer (Pre-Sales) Profile

Mandatory (Experience 1) – Must have 5+ years of relevant experience in pre-sales solution engineering in a B2B SaaS environment

Mandatory (Experience 2) – Must have hands-on experience conducting technical discovery sessions, client demos, and proof-of-concepts (POCs) with enterprise or mid-market clients

Mandatory (Experience 3) – Must have experience in solutioning, configuring, and implementing techical demos of SaaS products

Mandatory (Experience 4) – Must have strong understanding of APIs and SaaS architecture

Mandatory (Company) - B2B SaaS

Mandatory (Graduation Year): Candidates should have graduated in 2018 or before.

Business Development Executive (0–3 Years Experience)

Location: Gurgaon (On-site)

Experience Required: 0–3 Years

Education: B.Tech or MBA (Preferred)

About the Role:

We are looking for dynamic and ambitious Business Development Executives to join our growing team in Gurgaon. The ideal candidate should have hands-on experience in IT sales, lead generation, cold emailing, and B2B sales. You will play a key role in identifying business opportunities, nurturing client relationships, and driving revenue growth across domestic and overseas markets.

Key Responsibilities:

• Identify, qualify, and generate new business leads through various channels (cold emailing, LinkedIn, cold calling, etc.)
• Develop and maintain strong relationships with domestic and international clients in the IT services domain
• Collaborate with internal teams to understand client requirements and provide customized IT solutions
• Create and execute effective sales and marketing strategies to achieve revenue targets
• Manage the full sales cycle from lead generation to deal closure
• Maintain a strong understanding of IT services and technologies to communicate value propositions effectively
• Ensure consistent follow-ups with potential clients to convert leads into long-term partnerships

Required Skills & Qualifications:

• 0–3 years of proven experience in IT sales, lead generation, or B2B business development
• Experience in IT services or staff augmentation companies is a plus, but this role focuses on broader IT business development, not staffing sales
• Excellent communication, presentation, and negotiation skills
• Strong understanding of overseas client communication and business development
• Proficiency in CRM systems, LinkedIn Sales Navigator, and cold emailing tools is an advantage
• B.Tech or MBA in Marketing, IT, or a related field

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

• Create various email lists and campaigns
• Create and design various CTAs and email templates
• Test the success of every campaign
• Determine email marketing KPIs
• Develop and present reports on a weekly basis
• Develop a lead generation strategy
• Create smart email lists
• Increase email subscriptions
• Analyze data to get smart insights
• Suggest methods for improvements
• Segment lists based on behaviors like past email engagement and website interactions 
• Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.
• Generate Positive leads

The Company

Testing Ground is disrupting the way new business ventures develop and grow in the different industries. We help founders and innovation leads in companies figure out where their new business vertical, test demand for it from customers across Asia and help them scale it up. We hand the new to the world and new to market products and solutions which will change the way the industry operates. We also work towards creating a workforce who is able to help other companies test and grow their business model.  

Testing Ground is a Singapore based startup with early satellite bases in Indonesia, Malaysia, India, Bangladesh, China and Vietnam. Joining us means that you will get the opportunity to learn from the founding members. Our founder has deep experience building and mentoring start-ups across Southeast Asia. His previous startup counts Eduardo Saverin, Co-founder of Facebook, as one of their investors. Our co-founders are experts in community and partnership development in China and Singapore as well as skilled in future oriented capabilities such as digital marketing, viral growth, content marketing and latest innovation strategies.

At Testing Ground, we want our team to be made up of people who have the ability to become the best. We practice Lean Startup and Agile. We do stand-ups and run experiments often. We have an open work culture but yet we are very focused and very energetic.

If you would like to learn and get your hands dirty in doing the work related to the latest innovation and methodology to creating a sustainable business model, this is the place for you. 

As a startup, everyone in the team are do-ers and want to make a name for themselves. We are driven and open to new ideas. Join us and have a chance to craft out your own growth as well as the company’s growth. 

The Opportunity

Unleash your capability with us

Small and medium enterprises (SMEs) are facing an upcoming upheaval with technology disrupting the way things are currently run. Beyond providing consulting services to these companies, we want to help them by providing them with a clear methodology to support them through this transition. 

That is where you come in.

As a graphic designer at Testing Ground, you will have the opportunity to conceptualise ideas and craft inspiring designs, as well as to play a part in envisioning the creative direction for these companies. We are looking for someone who is always hungry to learn new tools and skills to develop thoughtful, creative illustrations that communicate key messages in a clean, simple way. Apply now if you thrive on exploring new concepts and enjoy watching your ideas come to life – from conceptualisation to production.

This is a full-time role (9am-6pm, Mondays to Fridays), with a monthly salary of 363 USD.

Competencies created: You will be able to

• Develop design concepts for business objectives and goals

• You'll learn how to deliver value to projects through objective-based design such as developing the style and vision for the clients that we work with.
• You’ll get to design for business success for creative and effective delivery of branding services

• Manage various stakeholders and project requirements

• You’ll have the opportunity to work with our team to ensure collaterals are delivered on time
• You’ll manage multiple projects with concurrent deadlines, ensuring high quality and accuracy of final deliverables through proofreading

About the Role:

• Create Visual Brand Identity

• Conceptualise a creative direction for Testing Ground’s projects
• Conceptualise and design branding/marketing materials for both print and web related marketing material
• Produce new artwork based on brand guidelines agreed with our team
• Create print and digital advertising materials

• Develop Key Visuals and Collaterals for Marketing Campaigns and Events

• Assist in the management of website, newsletters and all other company materials, where necessary
• Design all graphic, sales and marketing materials e.g. EDM / Posters / Banners
• Work with us in crafting visually compelling presentations

• Manage Design from Concept to Production

• Work according to briefs for the branding needs and guidelines
• Ensure design specifications are production-ready
• Engage with external printers or contractors/suppliers/vendors to ensure the highest quality of materials and that deadlines are met
• Proper documentation of all design files

Why You Will Love Working with Testing Ground:

• If you have been thinking of starting your own business, this position will give you an in-depth insight to what works and doesn’t in the different industries and countries across Asia.   
• The firm believes that it is critical to encourage personal development to have a successful team. As such, we have a variety of online learning courses which you can use to pick up different skills and capabilities. 
• You will be exposed to different platforms and tools to help you become more efficient in doing your job.

Experience:

At least Diploma in Art/Design/Creative fields 

Skills Required:

• Familiarity with Adobe Creative Suite especially Illustrator and Photoshop
• Familiarity in Adobe InDesign for desktop publishing
• Ability to convey company’s message in line with brand’s guidelines through original design
• Ability to create strong design concepts
• (good to have) Skilled in video editing
• (good to have) Skilled in photography and videography
• (good to have) Knowledge of photo editing in Adobe Photoshop or Lightroom

What we’re looking for in you:

• Desire to learn and adapt to new technologies
• Able to work independently and proactively in a team
• Strong communication skills to liaise with marketing team and external vendors
• Ability to prioritize and manage multiple projects deadlines
• Positive attitude and willingness to learn
• Keen eye for detail

P.S: Assess us like we assess you. If you’d like to check out who our founder is, you can connect with him via his LinkedIn page url here and say “Hi, I saw your job post on….” :https://www.linkedin.com/in/thehappybryan/"> https://www.linkedin.com/in/thehappybryan/