11+ SLA Jobs in Pune | SLA Job openings in Pune

Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Wissen Technology is hiring for Data Engineer

About Wissen Technology:At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don’t just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

Job Summary:Wissen Technology is hiring a Data Engineer with a strong background in Python, data engineering, and workflow optimization. The ideal candidate will have experience with Delta Tables, Parquet, and be proficient in Pandas and PySpark.

Experience:7+ years

Location:Pune, Mumbai, Bangalore

Mode of Work:Hybrid

Key Responsibilities:

• Develop and maintain data pipelines using Python (Pandas, PySpark).
• Optimize data workflows and ensure efficient data processing.
• Work with Delta Tables and Parquet for data storage and management.
• Collaborate with cross-functional teams to understand data requirements and deliver solutions.
• Ensure data quality and integrity throughout the data lifecycle.
• Implement best practices for data engineering and workflow optimization.

Qualifications and Required Skills:

• Proficiency in Python, specifically with Pandas and PySpark.
• Strong experience in data engineering and workflow optimization.
• Knowledge of Delta Tables and Parquet.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Strong communication skills.

Good to Have Skills:

• Experience with Databricks.
• Knowledge of Apache Spark, DBT, and Airflow.
• Advanced Pandas optimizations.
• Familiarity with PyTest/DBT testing frameworks.

Wissen Sites:

• Website: http://www.wissen.com
• LinkedIn: https://www.linkedin.com/company/wissen-technology
• Wissen Leadership: https://www.wissen.com/company/leadership-team/
• Wissen Live: https://www.linkedin.com/company/wissen-technology/posts/feedView=All
• Wissen Thought Leadership: https://www.wissen.com/articles/

Wissen | Driving Digital Transformation

A technology consultancy that drives digital innovation by connecting strategy and execution, helping global clients to strengthen their core technology.

As a C++ developer working in front office electronic trading, your role involves developing and maintaining software solutions for trading systems used in financial markets. Here are some key aspects of your responsibilities:

C++ Programming: Mastery of the C++ programming language is essential, as most trading systems are built using C++ due to its performance and efficiency.

Electronic Trading Systems: You'll work with electronic trading systems that execute trades automatically based on predefined algorithms or user instructions. Understanding order execution, order management, and market data processing is crucial.

Multithreading: Multithreading is vital in electronic trading systems to handle concurrent tasks efficiently. You'll need to design, implement, and debug multithreaded applications to ensure optimal performance and reliability.

Low-Latency Systems: Electronic trading often requires low-latency systems to execute trades swiftly. You'll optimize code and algorithms to minimize latency and ensure timely order execution.

Algorithmic Trading: Knowledge of algorithmic trading strategies and implementing them in software is advantageous. This includes understanding mathematical models, statistical analysis, and risk management.

Networking: Understanding network protocols and communication is necessary for connecting trading systems to exchanges, brokers, and other financial institutions. This involves working with TCP/IP, UDP, and messaging protocols like FIX (Financial Information Exchange).

Risk Management: You'll implement risk controls and safeguards in trading systems to prevent erroneous trades or mitigate risks associated with market volatility.

Testing and Debugging: Thorough testing and debugging are crucial to ensure the reliability and stability of trading systems. You'll write automated tests, perform manual testing, and debug issues to maintain system integrity.

Performance Optimization: Continuously optimizing the performance of trading systems is essential to handle increasing trading volumes and maintain competitiveness. This involves profiling code, identifying bottlenecks, and applying optimizations.

Regulatory Compliance: Adhering to regulatory requirements and standards in the financial industry is critical. You'll ensure that trading systems comply with regulations such as MiFID II, Dodd-Frank, and others applicable to electronic trading.

Collaboration: Working closely with traders, quants, risk managers, and other stakeholders to understand requirements and implement solutions that meet business needs.

Documentation: Maintaining clear and comprehensive documentation for code, algorithms, and system architecture is important for knowledge sharing and compliance purposes.

Overall, being a C++ developer in front office electronic trading requires a strong technical foundation, attention to detail, and the ability to work effectively in a fast-paced and demanding environment.

Responsibilities

• Industry and prospective customer research for generating new Leads.
• Maintain lead data in Google Sheets and CRM and ensure they are updated.
• Manage the Inside Sales Campaign process, including research, outreach (email and Linkedin), and follow-ups on positive responses.
• Help with coordination, scheduling, and pre-call research for prospect calls.
• Work with sales tools like Reply.io, Zoho, Crunchbase, etc., and email verification platforms that the organization follows as part of the process.
• Work on the creation of campaign messaging and suggest improvements when needed. 
• Assist the team in analysing and exploring improvements to the sales process.
• Ensure all active leads and opportunities details are present in the CRM and update them regularly.
• Ensure relevant reports are generated on an ongoing basis and with high accuracy.
• Knowledge of B2B markets in North America, Canada, Europe, and APAC.
• Knowledge to use LinkedIn sales navigator and LinkedIn Premium to find B2B contacts.

Skills required

• Inside Sales experience within a technology industry is required.
• Strong business communication skills - verbal and written.
• Someone who is not afraid of putting in the work to make a difference.
• Should know CRM and Sales & Marketing automation software.
• Excellent knowledge of working MS Excel / Google Sheets and MS Word / Google Docs
• Working collaboratively in a team environment and should work independently.
• Developing and maintaining strong relationships.
• Self-starter who can work in a highly demanding environment.
• Ability to multitask on projects and commitments.
• Must have a strong inner drive and self-discipline.
• 
  

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
• Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives.

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

Job Description:

As Azure Lead Data Engineer, you will have to take over the key activities of designing, coding, and implementing data solutions in the platform. With a focus on leveraging DBT for data transformation and modelling, as well as expertise in MDM tools, you will play a pivotal role in architecting scalable and performant data pipelines and warehouses. You will collaborate closely with cross-functional teams to understand business requirements, architect data solutions, and ensure successful project delivery. You will be leading a team of skilled engineers who will collectively deliver scalable, highly dependable data solutions that can cater to the customers.

Responsibilities:

• Lead the design, development, and implementation of data solutions on the Microsoft Azure platform.
• Architect data pipelines, data warehouses, and data lakes using Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
• Design and implement ETL processes to extract, transform, and load data from various sources into Azure data platforms, utilizing DBT for data transformation.
• Develop scalable and efficient data models to support analytics, reporting, and machine learning initiatives, with a strong emphasis on using DBT for modelling.
• Lead performance optimization efforts to ensure the efficient processing of large volumes of data.
• Mentor and coach junior team members, providing guidance on best practices, technical expertise, and professional development.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Stay abreast of emerging technologies and industry trends in data engineering and cloud computing.

Qualifications:

• BE Computer Science or a related field.
• ~10 years of experience in data engineering, designing, and implementing data solutions on the Microsoft Azure platform.
• Deep understanding of Azure services such as Azure Data Factory, Azure Databricks, Azure Synapse Analytics, and Azure Blob Storage.
• Proficiency in DBT (Data Build Tool) for data transformation and modelling.
• Experience working with any Master Data Management (MDM) tools.
• Experience with data governance and metadata management tools such as Azure Purview or similar.
• Proficiency in programming languages such as Python, Scala, or Java.
• Experience with big data technologies such as Hadoop, Spark, and Kafka.
• Strong leadership skills with the ability to lead and mentor a team of engineers.

• Ensure successful implementation of the new merchant with the goal to increase the number of company Digital ambassadors within the industry.
• Work closely with the merchant and the various CPD teams to guarantee a high-quality project delivery.
• Develop and execute an appropriate implementation plan for on-boarding, testing, and launch
• Configure the Product suite contracted by the merchant.
• Provide training to a select group of the merchant’s staff.
• Document key learning’s and collaborates with Solution and Technical engineers to streamline the integration and onboarding process
• Ensure transition the configured client to the internal Service Desk team and mentor its staff so they can provide full support to the client.
• Analyze and produce statistics and management reports for the leadership team

Education, skills, and experience

• Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.).
• Excellent communication skills whereby fluent English (written and oral) is a must.
• Coordination of end-to-end technical implementation of e-commerce payment products
• Expertise in credit card and international alternative payment solutions
• Expertise in PCI compliance and latest card schemes mandates
• Ability to manage simultaneously multiple projects and client relationships
• Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
• Strong SQL knowledge
• Former experience in programming tools, including .NET and Java

· 3+ years java development experience with JSE/JEE, Java based Micro-services framework and implementation, Spring framework, Hibernate framework, SQL etc

· Hands on experience on Spring boot & Microservices .

· Strong knowledge of micro-service logging, monitoring, debugging and testing

· Implementations experience of micro-service integration, packaging, build automation and deployment.

· Object Oriented analysis and design using common design patterns.

Support the entire application lifecycle (concept, design, test, release and support) on both Android and iOS
- Build a framework as the application grows so our Apps and SDKs are unanimous. 
- Produce fully functional mobile applications writing clean code 
- Gather specific requirements and suggest solutions 
- Troubleshoot and debug to optimise performance 
- Design interfaces to improve user experience 
- Liaise with Product team to plan new features 
- Ensure new and legacy applications meet quality standards 
- Stay up-to-date with new technology trends
- Work with latest Security protocols and data transfer optimisations

- Proven work experience as a Mobile developer with 3 - 5 years of experience. 
- Must be proficient in at least one programming language from Java, Swift & Objective C and must be willing to learn the other two. 
- Experience with third-party libraries and APIs 
- Familiarity with OOP design principles 
- Excellent analytical skills with a good problem-solving attitude 
- Ability to perform in a fast paced team environment
- Strong understanding of in-device security

Preferences:

If you have experience Building apps for fast-growing startups
- If you have hands-on experience on iOS and Android both
- If you have experience working with Flutter.

Note:Our Android application is being written in Java 
and iOS app in Objective C and Swift.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

Thast what we think would bloom up your personal life, as a gesture for helping us with your talents.

Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!