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Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Key Responsibilities:-

• Design, build, and enhance Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and SOQL.
• Implement integrations with external systems using REST APIs and event-driven messaging (e.g., Kafka).
• Collaborate with architects and business analysts to translate requirements into scalable, maintainable solutions.
• Establish and follow engineering best practices, including source control (Git), code reviews, branching strategies, CI/CD pipelines, automated testing, and environment management.
• Establish and maintain Azure DevOps-based workflows (repos, pipelines, automated testing) for Salesforce engineering.
• Ensure solutions follow Salesforce security, data modeling, and performance guidelines.
• Participate in Agile ceremonies, providing technical expertise and leadership within sprints and releases.
• Optimize workflows, automations, and data processes across Sales Cloud, Service Cloud, and custom Salesforce apps.
• Provide technical mentoring and knowledge sharing when required.
• Support production environments, troubleshoot issues, and drive root-cause analysis for long-term reliability.
• Stay current on Salesforce platform updates, releases, and new features, recommending adoption where beneficial.

Required Qualifications:-

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6+ years of Salesforce development experience with strong knowledge of Apex, Lightning Web Components, and Salesforce APIs.
• Proven experience with Salesforce core clouds (Sales Cloud, Service Cloud, or equivalent).
• Strong hands-on experience with API integrations (REST/SOAP) and event-driven architectures (Kafka, Pub/Sub).
• Solid understanding of engineering practices: Git-based source control (Salesforce DX/metadata), branching strategies, CI/CD, automated testing, and deployment management.
• Familiarity with Azure DevOps repositories and pipelines.
• Strong knowledge of Salesforce data modeling, security, and sharing rules.
• Excellent problem-solving skills and ability to collaborate across teams.

Preferred Qualifications:-

• Salesforce Platform Developer II certification (or equivalent advanced credentials).
• Experience with Health Cloud, Financial Services Cloud, or other industry-specific Salesforce products.
• Experience implementing logging, monitoring, and observability within Salesforce and integrated systems.
• Background in Agile/Scrum delivery with strong collaboration skills.
• Prior experience establishing or enforcing engineering standards across Salesforce teams.

The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• 2+ years of experience with Node.js/Express.js or similar framework
• 1+ years of experience with MongoDB
• 1+ years of experience creating REST APIs and backend systems
• Experience with Docker is a plus
• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Server Setup/AWS/GCP experience is a plus
• Creating APIs and backend systems
• Scraping sites and creating backend dashboards for data management
• Backend infrastructure management and deployment

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years of experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

Senior Infrastructure Professional

Role:

10+ years(approx) of experience project managing and delivering technical solutions.

Experience in networking, compute infrastructure (servers, databases, firewalls, load balancers), and architecting/developing/maintaining cloud solutions in virtualized environments.

Experience in one of the following: Networking, DevOps, Security, Compute/Storage, Hadoop, Kubernetes

Cloud certification.

7 years of experience demonstrating technical client service.

Experience in one or more of the following: Software development, managing large-scale Windows/Linux environments, network design and deployment, database(s), storage systems. Experience with networking and system design of load balancers, firewalls, and VPN in architecting, developing and/or maintaining production-grade systems.

Customer-facing migration experience, including service discovery, assessment, planning, execution, and operations.

Excellent communication, presentation and problem solving skills.

Accomplishment Set 

Passionate, persuasive, articulate Cloud professional capable of quickly establishing interest and credibility 

Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.

Strong service attitude and a commitment to quality.

Highly organised and efficient.

Confident working with others to inspire a high-quality standard.

Education, Experience, etc.

Is Education over-rated? Yes. We believe so.

However there is no way to locate you otherwise. So we might look for a graduate degree in engineering who is tech enthusiast. 

Comfortable working in an all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through..

Strong work ethic, a track record of high productivity and sales achievement.

Who we are?

Searce is  a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realise the “Next” in the “Now” for our Clients. We specialise in Cloud Data Engineering, AI/Machine Learning and Advanced Cloud infra tech such as Anthos and Kubernetes. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to cloud.

If you are an analytical problem solver with a strong Web Development knowledge and a passion for teamwork and innovation, we have the perfect job for you!

We are looking for a Web Developer to join our award-winning, talented team, building the next generation automated drone applications for our global customers.

As a front-end developer, you will implement a complete user interface in the form of a web app. A thorough understanding of all of the components of FlytBase platform and infrastructure is required. You will need to take ownership of your projects, which involves detailing requirements after discussion with the Product Owner, building user interfaces, developing and maintaining web apps with a focus on user experience. 

We offer an outstanding team environment, flexible working hours, and various opportunities to advance your career. We are looking for a long-term relationship and committed individuals to join our team. This position is based out of our development centre in Pune, India.

Responsibilities

• Work as part of a team developing applications and services using Agile development methods
• Contribute to team and organizational improvements in process and infrastructure
• Effectively use tools and ingenuity to identify and fix defects before they become a problem
• Creating self-contained, reusable, and testable modules and components
• Learn about the domain and competitors to propose new drone apps as well as improvement for existing apps
• Collaborate on projects with a closely knit team

As a Front End Developer

• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested and documented TypeScript/JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the backend developers, and yourself
• Cooperating with the back-end developer in the process of building the RESTful APIs
• Make design and technical decisions for Angular projects.
• Communicating with external web services
• Develop and maintain web apps using our FlytAPIs

As a Back End Developer

• Integration of user-facing elements developed by front-end developers with server side logic
• Design and implementation of low-latency, high-availability, and high-performance applications
• Implementation of security and data protection
• Writing reusable, testable, and efficient code

Skills/Experience

• 1-4 yr experience as an Angular 2+ or React or Ionic Developer.
• Strong expertise with NodeJS, HTML5, CSS, JSON, jQuery, Bootstrap and writing cross-browser compatible code.
• Knowledge of NodeJS frameworks such as ExpressJS etc.
• Knowledge of Creating RESTful services with Node.js and Experience with Socket.io
• Good understanding of HTML Dom manipulation Techniques
• User authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Proficiency working with source control (git) / versioning systems, continuous integration in an agile development setup
• Strong analytical skills and problem solving aptitude
• Attention to details
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Good to Have

• Understanding of how to deploy Mean stack applications in AWS/Azure deployment environment, considering security, reliability, etc.
• Knowledge of other python-based server side frameworks such as Flask or Django.