Hands-on Software Architect

About the Role

Pendo is looking for a Software Engineer to help build and scale the platform that powers our integrations with enterprise systems such as Salesforce, Slack, Segment, and other partner tools. This team develops the services, APIs, data pipelines, and user interfaces that enable customers to seamlessly connect Pendo into their product and data ecosystems.

In this role, you will primarily focus on building scalable backend systems while also contributing to the frontend experiences that allow customers to configure, manage, and monitor integrations. You’ll collaborate closely with product managers, designers, and infrastructure teams to deliver reliable, high-performance capabilities used by millions of users.

What You'll Do

• Design and build scalable backend services and APIs that power Pendo’s integrations platform.
• Develop and maintain distributed, event-driven data pipelines that process and sync high volumes of behavioral and product analytics data.
• Contribute to frontend applications that allow customers to configure, manage, and monitor integrations and data workflows.
• Lead technical initiatives from design through implementation, testing, and production rollout.
• Integrate with third-party APIs and enterprise platforms using technologies such as REST, webhooks, and OAuth.
• Collaborate with product, design, infrastructure, and partner teams to translate business needs into high-quality technical solutions.
• Use modern development workflows and AI-powered tools to improve developer productivity and streamline engineering processes.
• Participate in design reviews and promote best practices in testing, observability, performance, and system reliability.
• Contribute to improving platform scalability, availability, and operational excellence.

What We're Looking For

• Experience building backend services, APIs, or distributed systems.
• Experience developing modern web applications using frameworks such as Vue, React, or Angular.
• Strong proficiency in at least one backend language such as Go, Java, Python, or C++.
• Experience working with cloud infrastructure such as AWS or GCP.
• Familiarity with distributed systems, event-driven architectures, or high-throughput data pipelines.
• Experience writing and maintaining unit, integration, and end-to-end tests.
• Strong collaboration and communication skills.

Nice to Have

• Experience building integration platforms or working with third-party APIs.
• Familiarity with authentication models such as OAuth and enterprise SaaS integrations.
• Experience working with analytics or behavioral event data.
• Experience leveraging AI-assisted development tools or working with modern AI workflows.

Technologies We Use

• Frontend: Vue, Vuex, React, Angular, Highcharts, Jest, Cypress
• Backend: Go, Java, Python, C++
• Cloud & Data: AWS, GCP, Redis, Pub/Sub, SQL/NoSQL
• AI / ML: GenAI, LLMs, LangChain, MLOps

Job description

Brief Description

One of our client is looking for a Lead Engineer in Bhopal with 5–10 years of experience. Candidates must have strong expertise in Python. Additional experience in AI/ML, MERN Stack, or Full Stack Development is a plus.

Job Description

We are seeking a highly skilled and experienced Lead Engineer – Python AI to join our dynamic team. The ideal candidate will have a strong background in AI technologies, MERN stack, and Python full stack development, with a passion for building scalable and intelligent systems. This role involves leading development efforts, mentoring junior engineers, and collaborating with cross-functional teams to deliver cutting-edge AI-driven solutions.

Key Responsibilities:

• Lead the design, development, and deployment of AI-powered applications using Python and MERN stack.
• Architect scalable and maintainable full-stack solutions integrating AI models and data pipelines.
• Collaborate with data scientists and product teams to integrate machine learning models into production systems.
• Ensure code quality, performance, and security across all layers of the application.
• Mentor and guide junior developers, fostering a culture of technical excellence.
• Stay updated with emerging technologies in AI, data engineering, and full-stack development.
• Participate in code reviews, sprint planning, and technical discussions.

Required Skills:

• 5+ years of experience in software development with a strong focus on Python full stack and MERN stack.
• Hands-on experience with AI technologies, machine learning frameworks (e.g., TensorFlow, PyTorch), and data processing tools.
• Proficiency in MongoDB, Express.js, React.js, Node.js.
• Strong understanding of RESTful APIs, microservices architecture, and cloud platforms (AWS, Azure, GCP).
• Experience with CI/CD pipelines, containerization (Docker), and version control (Git).
• Excellent problem-solving skills and ability to work in a fast-paced environment.

Education Qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Certifications in AI/ML or Full Stack Development are a plus.

Job Brief:

• Proficient with Microsoft .NET & .NET Core development using C#, Web API.
• Good understanding of Design Patterns and Principles.
• Must have an experience on Angular6/7//8.
• Having knowledge of in NodeJS / VueJS / ReactJS will be an added advantage.
• Excellent Communication, presentation, problem-solving and team working skills
• Interact with Clients & handle single project.

COVID-19 considerations:
Currently all our employees are doing Work From Home till situation goes better

Experience :
Dot Net Framework and Dot Net Core: minimum 6 months (Preferred)
Angular 6/7/8 : Minimum 6 months ( Preferred)

• Work closely with product managers and engineers to design, implement, test and continually improve scalable frontend and backend services.
• Develop products using agile methods and tools.
• Develop commercial grade software that is user friendly and suitable for a global audience.
• Plan, create and execute (manual and automated) tests.
• Be involved and participate in the overall application lifecycle.
• Building reusable code and libraries for future use.
• Staying up to date with current technologies and providing insights on cutting edge software approaches, architectures, and vendors.

• Fluency in any one of JavaScript, TypeScript or Python.
• Strong problem solving skills. 
• Should have built large scalable enterprise applications from scratch.
• Strong experience in architectural patterns, High level designs.
• Experience in Nosql and SQL DBs.
•  

Essential Responsibilities:

• Demonstrate an understanding of the Agile software development life cycle and distinguish the core inputs and outputs in each cycle.
• Work closely with your peers and keep engaging in a fast pace technical design and development team
• Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals
• Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy
• Maintain code quality through best practices, unit testing and code quality automation
• Demonstrate the ability to make informed technology choices after due diligence and impact assessment
• Help in designing interfaces and information exchange between modules
• Articulate the need for scalability and understand the importance of improving quality through testing.
• Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project
• Drive design reviews, define interfaces between code modules, and apply existing technology to designs
• Be an expert in assessing application performance and optimizing/improving it through design and best coding practices

Qualifications/Requirements:

• Minimum Bachelor's Degree in Computer Science, Computer Engineering or in "STEM" Majors (Science, Technology, Engineering, and Math)
• 6+ years of experience in Full Stack Software Development within the enterprise or software services domain

Desired Skills:

• Expertise in full stack software development and awareness of 12 Factor software patterns
• Experience and knowledge of patterns and anti-patterns of microservices-based architecture design
• Experience developing and deploying applications on cloud (Azure, AWS, or GCP), on-premise, and hybrid-based architectures
• Mid-Level to Expert within one or more of the following UI development JavaScript: Client-Side HTML5 jQuery, jQuery UI, Knockout.js,
• Polymer, AngularJS, ReactJS, Bootstrap
• Mid-Level to Expert within one or more of the back-end development languages: .NET, Java, Python, or Scala
• Very solid API skills (e.g. Express.js/Node.js, GraphQL/Relay, Flask, Jersey, Java Spring REST or WebApi2)
• Skilled in use of Java, Kafka, and Spark streaming technologies
• Experience with containerization technologies such as Rancher, Kubernetes, Docker and Helm
• Hands-on experience in data storage environments of many types (RDMS, NoSQL, HDFS, etc.)
• Knowledge of GitLab, Jenkins and Artifactory
• Solid foundation in data structures, algorithms, and OO Design with rock-solid programming skills
• Security: Identity Management and Access, application security and static code analysis
• Proven success working in and promoting a rapidly changing, collaborative, and iterative product development environment
• Strong interpersonal skills, analytical skills, combined with intellectual curiosity, and a desire and ability to "get things done" are essential
• Agile Scrum development experience
• Added advantage to those having experience in multi-tenant SaaS Platform and Developers' Portal development

• Design, architect, and build high-quality scalable systems
• Review system design and architecture, code, and test plans
• Handle technical questions and escalations from clients
• Own projects end-to-end, including gathering requirements, solutioning and designing architecture, developing, testing, deploying, and maintaining systems
• Interact and collaborate with our high-quality technical team across India and the US

- Must have good hands-on experience on WordPress

- Should able to edit WordPress plugins

- Well versed with HTML, CSS, Java script, PHP

- experience in phpMyAdmin, MySQL, MariaDB

- SSO, oauth2 website integration will be added advantage

- Good communication skills, should able to demonstrate website features

- Good work ethics, professionalism, team player